Best Western Grand Victorian Inn

Staff was good, breakfast was very good, hot tub was not hot at all.

Quick stay, bed was comfortable, room was clean.

Booked this hotel for the sole reason of the pool and hot tub only to check in find that the pool and hot tub were closed for the day. Couldnt get a refund because we had already checked in. Pool and hottub were still chained shut the next day. I understand the hotel can't control emergencies but they are out of my control as well. Would be nice if the hotel us another stay since the pool and hottub was closed without warning. The rest of the hotel is good except for the weed and cigarette smell in the elevator. Actual room was nice with a comfortable bed. Breakfast bar was ok.

Bed was lumpy and uncomfortable pillows were horrible hot tub only have the jets worked

Room was clean and staff was nice. Amenities could have been a little better but served my needs for the weekend stay.