Hampton Inn & Suites Montgomery-Downtown
Amenities
Laundry service
Elevator / Lift
Business Center
Safe-Deposit Box
Fitness Facilities
Luggage Storage
Property description
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
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Guest reviews
7.8
Good
Based on 1,002 verified reviews
Who stays here?
Business
32%
Couple
29%
Family
27%
Group
6%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hampton Inn & Suites Montgomery-Downtown, guests praise the friendly staff and central, walkable location near riverfront sights, but many say the historic property shows its age with worn rooms, inconsistent upkeep, and recurring maintenance problems.
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2
Sonya
2 weeks ago
·
Stayed 2 nights
The Entire Stay From May 14th to Check Out today May 16th was Horrible!;; I would not recommend this Old dated No Amenities HORRIBLE HORRIBLE HORRIBLE Parking and Valet Service Hotel to anyone. Hotel is in a great location but the hotel itself is TRASH!!! TV would not turn on or off properly .. No blower in the bathroom... Iron Nasty... Not even a $5:00 clock in the room or even a bottle of water in the room.. . This hotel is the Capital City of Alabama they should be mandated to provide the best customer service. There were about 15 of us that stayed at this Horrible Location. We were there for a graduation for my nieces Doctoral Degree....Very Expensive Stay for the level of quality and comfort we received.
The Entire Stay From May 14th to Check Out today May 16th was Horrible!;; I would not recommend this Old dated No Amenities HORRIBLE HORRIBLE HORRIBLE Parking and Valet Service Hotel to anyone. Hotel is in a great location but the hotel itself is TRASH!!! TV would not turn on or off properly .. No blower in the bathroom... Iron Nasty... Not even a $5:00 clock in the room or even a bottle of water in the room.. . This hotel is the Capital City of Alabama they should be mandated to provide the best customer service. There were about 15 of us that stayed at this Horrible Location. We were there for a graduation for my nieces Doctoral Degree....Very Expensive Stay for the level of quality and comfort we received.
4
Lucy
Apr 22, 2026
·
Stayed 1 night
I appreciate there were works ongoing but the mess wasn’t contained, there was dust from the builders in hallways and elevators. The room was very dated and could have been cleaner, lampshades in particular were grotty however the most important parts like the bedsheets and bathroom were acceptably clean. Breakfast was disappointing - fruit basket empty, had to ask staff for coffee (only decaf out a couple of hours into service) and ask again for milk which had gone empty. This isn’t acceptable in my opinion when there were at least 6 staff nearby. Staff did greet us but I wouldn’t say they were as friendly as we have experienced at other Hampton by Hilton hotels.
I appreciate there were works ongoing but the mess wasn’t contained, there was dust from the builders in hallways and elevators. The room was very dated and could have been cleaner, lampshades in particular were grotty however the most important parts like the bedsheets and bathroom were acceptably clean. Breakfast was disappointing - fruit basket empty, had to ask staff for coffee (only decaf out a couple of hours into service) and ask again for milk which had gone empty. This isn’t acceptable in my opinion when there were at least 6 staff nearby. Staff did greet us but I wouldn’t say they were as friendly as we have experienced at other Hampton by Hilton hotels.
10
Brandon
Mar 28, 2026
·
Stayed 2 nights
Staff was amazing! I have never been to a hotel where everyone on the staff was incredibly friendly! Hotel was under renovation but room was amazing and fairly quiet! Will book here again in the future!
Staff was amazing! I have never been to a hotel where everyone on the staff was incredibly friendly! Hotel was under renovation but room was amazing and fairly quiet! Will book here again in the future!
8
Wendy
Mar 23, 2026
·
Stayed 2 nights
Everything you needed was withon walking distance Restaurant history, music, etc. Was amazing!!
Everything you needed was withon walking distance Restaurant history, music, etc. Was amazing!!
8
Aimee
Feb 28, 2026
·
Stayed 2 nights
Room was clean, staff was polite and nice.
Room was clean, staff was polite and nice.
100 Commerce St, Downtown Montgomery, Montgomery, Alabama, United States of America
Location
With a stay at Hampton Inn & Suites Montgomery-Downtown, you'll be centrally located in Montgomery, steps from The Hank Williams Museum and Montgomery Performing Arts Centre. This hotel is 0.3 mi (0.5 km) from Riverfront Park and 0.3 mi (0.5 km) from The Legacy Museum.
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