Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

Where is the hotel located in relation to nearby attractions?

The hotel is situated within a 5-minute drive of Union Landing and Alameda Creek Regional Trail. It is approximately 9.6 miles from San Francisco Bay and 15.4 miles from Stanford University.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests, operational from 8:00 AM to 10:00 PM.

Are children allowed at the hotel?

Yes, children are welcome at the property. There is no minimum age for children to stay for free.

Holiday Inn Express Union City San Jose Hotel

Average nightly price at Holiday Inn Express Union City San Jose by IHG by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$129
March	US$112
April	US$110
May	US$117
June	US$150
July	US$109
August	US$94
September	US$128
October	US$123
November	US$113
December	US$106

What guests think

At Holiday Inn Express Union City San Jose by IHG, guests frequently praise clean rooms, friendly staff, and a satisfying free breakfast, while also noting ongoing renovations that close the pool and cause intermittent noise and minor inconveniences.

The setting is walkable to many restaurants, shops, and a movie theater, though a few guests noted safety concerns and hard-to-spot signage. Rooms range from newly updated to dated, with comfortable beds but occasional maintenance problems. Some travelers mentioned weak Wi‑Fi, a slow elevator, and other construction-related limitations. Expect a convenient, budget-friendly stay amid ongoing refurbishment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations have closed amenities such as the pool and hot tub, with occasional water shutoffs, noise, and access challenges. The elevator is old/slow and parking can be tight; when open, the gym is basic.

Related guest reviews

8

Seann

1 May 2025

·

Stayed 2 nights

Average hotel. Room was OK, but definitely time to start upgrading. Bathroom looks dated and worn. Carpet looks old. But, clean and good customer service. Parking is a bit tight.

6

Pegi

16 Jul 2025

·

Stayed 1 night

They are remodeling, so the pool and gym not available. Breakfast was good. It was quiet. Staff was pleasant and accommodating.

10

Dean

5 Mar 2023

·

Stayed 2 nights

Like: great location, short walking distance to many inexpensive restaurants Dislike: the carpet in the room was quite dated. Only one elevator, so the wait times can be long, especially in the early mornings when everyone is leaving.

6

Robert

31 Jul 2023

·

Stayed 1 night

Overall is good, except the entrance door is not working after 12am, you have to wait for someone to open the door. 😬

6

John

11 Dec 2024

·

Stayed 3 nights

They have been working on the place since October’23 and don’t expect to be finished until March’24. Bed was very comfortable shower head terrible. Breakfast decent. Elevator slow and falling apart. Room was pretty clean. Corridors didn’t seem to have heat. I might stay again after they finish work.

6

David

25 Apr 2024

·

Stayed 2 nights

The hotel advertised that they had a nice pool and spa. This was one of the main reasons that we chose the hotel. On arrival, we found that the pool and spa were closed for renovation. Why did they not explain this in their booking ad?

2

Keith

30 Apr 2024

·

Stayed 2 nights

According to the sign in the elevator, this property is under construction until January 2025. The water kept getting turned off, and the front desk told us that there has been a lot of vandalism and break-ins to cars in the parking lot. There was a lot of noise during the day and the pool and hot tub were not available for use due to construction. If this had been known before booking I would have booked elsewhere.

8

Roxanne

8 Jun 2025

·

Stayed 1 night

The price was comparable in the area BUT I was not notified the facility was under construction. I was forced to sign a form stating that I knew and was informed there was work being done on the facility and there was no access to the pool and other areas in the building. Access to the entrance was also very difficult.

8

Kaye

15 May 2023

·

Stayed 2 nights

Stayed 3 days with family members. We booked 3 rooms. Staff were very accommodating and friendly. Used the gym facility which was good enough. The area was convenient for shops and restaurants. Would stay again.

10

Daming

7 Nov 2024

·

Stayed 5 nights

Facilities are old and some are damaged.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean, and housekeeping keeps things tidy. A few isolated complaints mention pests or dirty conditions.

Related guest reviews

10

Melissa

4 Oct 2025

·

Stayed 1 night

Rooms were nice clean. Bed’s comfortable. Lots of nice restaurants and shopping within walking distance. The only downfall was the hotel is under construction.

10

Isaac

22 Oct 2025

·

Stayed 1 night

Clean rooms friendly front desk staff

10

Cristal

26 Sept 2025

·

Stayed 2 nights

Even with the construction going on, everything was clean. Noise was at a minimum and customer service was excellent!

2

Walid

22 Oct 2023

·

Stayed 3 nights

Don’t stay here, rooms are very dirty. Los ants around the room!

10

bill

9 Feb 2025

·

Stayed 1 night

It was clean

10

Eli Perez

19 Jun 2025

·

Stayed 6 nights

Very clean rooms , breakfast was amazing

10

Robert

9 Dec 2024

·

Stayed 1 night

Clean, comfortable room and good bed.

10

Felicia

28 Apr 2025

·

Stayed 1 night

Clean, excellent breakfast. We forgot tooth brushes and tooth paste and they had everything!

10

Jazmin

5 Dec 2022

·

Stayed 19,330 nights

Very clean and friendly staff!

10

Leobardo

12 Sept 2025

·

Stayed 1 night

The room was very clean and modern looking

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from newly renovated to dated; beds are comfortable, but some guests encountered maintenance hassles (door locks, leaks, appliance noise) and occasional road noise.

Related guest reviews

8

Seann

1 May 2025

·

Stayed 2 nights

Average hotel. Room was OK, but definitely time to start upgrading. Bathroom looks dated and worn. Carpet looks old. But, clean and good customer service. Parking is a bit tight.

4

Racquel

18 Aug 2025

·

Stayed 1 night

Not comfortable to stay and hard to open our door

10

Melissa

4 Oct 2025

·

Stayed 1 night

Rooms were nice clean. Bed’s comfortable. Lots of nice restaurants and shopping within walking distance. The only downfall was the hotel is under construction.

8

David

20 Nov 2024

·

This hotel definitely meet and succeed the 2 stars expectations. The building is older but renovations are taking place. Luckily I didn't get any noise interruptions during my 2 nights stay. The work is from 9am to 5pm and I was mostly out during that time. Breakfast is really good. The room is fairly clean but looks outdated. They will need to modernize this hotel to get to a 3 stars hotel. I don't know if that is what they are aiming for. It's in union city shopping area, close to shops and restaurants. I did hear a lot of police cars and fire trucks. Windows are definitely not sound proof. I would stay here again.

10

Joshua

23 May 2025

·

Stayed 1 night

I was honestly surprised by the quality of the room considering i just picked the cheapest room.

6

Eve

4 Apr 2025

·

Stayed 3 nights

The staff was very friendly, however, many things did not work here. The wifi connection was terrible and being here for a business trip that made it very difficult to do my work. The vending machines did not work, and the constant playing of Fox "News" in the breakfast room was very obnoxious. The workout room everything was sticky (I think due to the type of peroxide based cleaner they used which is not good for exercise equipment). The mattress felt a bit old. Positives: the rooms were very clean and the pillows were also very fluffy and there were four pillows which I loved. I would likely choose another hotel in future.

10

Ferdinand

21 Jul 2025

·

Stayed 1 night

Newly renovated rooms

4

Jon

14 Apr 2024

·

Stayed 1 night

Front desk was amazing and checked us in super fast. We were in room 307 and the fire sprinkler next to the bathroom and entry was leaking water all night!! Sounded like a coffee maker above us was on and flooding the floor above us. Kept myself and kids up all night listening to the dripping. Also the refrigerator compressor was thumping all night!!

6

Amit

25 Apr 2025

·

Stayed 1 night

If you have a room that faces the road, then there was a lot of noise, car engines rumbling thru the night. I asked them to get the room changed, they said they are completely sold out for the next 2 nights! which could be true I guess, but I was not able to sleep well. walls and glass is too thin. If you get a room which opens up in the back or towards the pool, then you should be ok. would not stay here again tho.

10

Leobardo

12 Sept 2025

·

Stayed 1 night

The room was very clean and modern looking

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Service

Staff are often praised as friendly and helpful, with several examples of proactive assistance. However, a few guests reported unfriendly check-in or inconsistent service.

Related guest reviews

10

Mavis

21 Jan 2025

·

Stayed 2 nights

The mattresses and pillows are excellent. Great accommodations, front desk went overboard to make my stay very pleasant.

10

Isaac

22 Oct 2025

·

Stayed 1 night

Clean rooms friendly front desk staff

10

Jesson

28 Sept 2024

·

Stayed 3 nights

Friendly frontdesk. Always a warm smile in the morning. Great way to start the day. Hot food breakfast is good.

10

Johnny

21 Feb 2025

·

Stayed 4 nights

Staff service was excellent from front desk to room attendants

10

milagrosa

17 Jul 2023

·

Stayed 1 night

The customer service was great!

10

Jason

13 Oct 2024

·

Stayed 1 night

Bed and pillows were amazing. Slept so well. Front desk was very helpful throughout my stay.

6

Paul

26 Sept 2025

·

Stayed 2 nights

For starters, it was being renovating. A lot of noise but was understandable. Front end was a little aggressive when I was asking questions. Not friendly at all. She might need to go back and take some courses on how to greet and meet.

10

reshmita

17 Apr 2024

·

Stayed 1 night

I was disappointed that the pool was not open. and the front desk clerk who checked me in was not very friendly.

10

Gurpreet

20 Oct 2024

·

Stayed 5 nights

This is a great hotel if you want a quick stop over just literally to sleep and shower in. As I was out most of the day I really needed to somewhere to drop my stuff and be able to get a good nights sleep and I found this very well here. The staff our reception were very friendly and help me with the directions. It’s had great food locations within the retail park . The hotel is under going construction but this did not both me. The hotel was room was cleaned each day with fresh towels given. Breakfast was free which was mostly eggs, bacon , cereal , toast , juices and coffees. Please note that hotel is literally great for a stop over and sleep.

10

Maria

6 Sept 2025

·

Stayed 3 nights

Friendly Staff

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AI-generated summary based on recent guest reviews

Location

Walkable to many restaurants, shops, and entertainment. A few reviews noted safety concerns and that the property can be hard to find.

Related guest reviews

10

Melissa

4 Oct 2025

·

Stayed 1 night

Rooms were nice clean. Bed’s comfortable. Lots of nice restaurants and shopping within walking distance. The only downfall was the hotel is under construction.

4

Mishon

6 Jan 2024

·

Stayed 2 nights

Alarm going off during the night both nights. Unknown cause. Heavy machinery backing up, beeping, banging, and reving each morning at 0400. Unsafe area with warnings at night.

10

Robyn-Marie

27 Dec 2023

·

Stayed 1 night

Close to dining and evening entertainment

10

April

13 Nov 2023

·

Stayed 2 nights

Hotel near alot of venues, restaurants

8

Jose

21 Dec 2024

·

Stayed 1 night

Near restaurant and bars

10

judith

12 Dec 2023

·

Stayed 1 night

Only trouble was finding it. Small sign on street and none on building. I drove around in the area for more than 40 minutes looking for it and finally asked at a restaurant in this large shopping complex. Even so I did not find it immediately

10

Roger Alan

13 Nov 2023

·

Stayed 2 nights

Great location with many walkable amenities nearby.

8

Duane

23 Mar 2025

·

Stayed 2 nights

It was close to everything as far as dinning and the movie theater👍

8

Christopher

4 Jul 2023

·

Stayed 4 nights

Nice location - many dining and shopping options available with a very short walk. Nice park a block away for walking or jogging. Hotel was fine - nothing spectacular. Part of first floor was being remodeled when we were there. Hot breakfast was good perk.

10

Hoa

25 Sept 2024

·

Stayed 4 nights

Dirty and unsafe. My car was broking into

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast is repeatedly praised as good to very good with solid options for a quick start. One review disliked the TV content in the breakfast area.

Related guest reviews

10

anna lynn

13 Jan 2025

·

Stayed 1 night

clean and good customer service; reasonable price and great breakfast options

10

Art

20 Jun 2024

·

Stayed 1 night

Breakfast was very good.

8

David

20 Nov 2024

·

This hotel definitely meet and succeed the 2 stars expectations. The building is older but renovations are taking place. Luckily I didn't get any noise interruptions during my 2 nights stay. The work is from 9am to 5pm and I was mostly out during that time. Breakfast is really good. The room is fairly clean but looks outdated. They will need to modernize this hotel to get to a 3 stars hotel. I don't know if that is what they are aiming for. It's in union city shopping area, close to shops and restaurants. I did hear a lot of police cars and fire trucks. Windows are definitely not sound proof. I would stay here again.

6

Imelda

20 Aug 2024

·

Stayed 1 night

Enjoyed the hot breakfast. Good location.

6

Pegi

16 Jul 2025

·

Stayed 1 night

They are remodeling, so the pool and gym not available. Breakfast was good. It was quiet. Staff was pleasant and accommodating.

10

Jesson

28 Sept 2024

·

Stayed 3 nights

Friendly frontdesk. Always a warm smile in the morning. Great way to start the day. Hot food breakfast is good.

6

Eve

4 Apr 2025

·

Stayed 3 nights

The staff was very friendly, however, many things did not work here. The wifi connection was terrible and being here for a business trip that made it very difficult to do my work. The vending machines did not work, and the constant playing of Fox "News" in the breakfast room was very obnoxious. The workout room everything was sticky (I think due to the type of peroxide based cleaner they used which is not good for exercise equipment). The mattress felt a bit old. Positives: the rooms were very clean and the pillows were also very fluffy and there were four pillows which I loved. I would likely choose another hotel in future.

10

Eli Perez

19 Jun 2025

·

Stayed 6 nights

Very clean rooms , breakfast was amazing

10

Gurpreet

20 Oct 2024

·

Stayed 5 nights

This is a great hotel if you want a quick stop over just literally to sleep and shower in. As I was out most of the day I really needed to somewhere to drop my stuff and be able to get a good nights sleep and I found this very well here. The staff our reception were very friendly and help me with the directions. It’s had great food locations within the retail park . The hotel is under going construction but this did not both me. The hotel was room was cleaned each day with fresh towels given. Breakfast was free which was mostly eggs, bacon , cereal , toast , juices and coffees. Please note that hotel is literally great for a stop over and sleep.

10

Felicia

28 Apr 2025

·

Stayed 1 night

Clean, excellent breakfast. We forgot tooth brushes and tooth paste and they had everything!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $134	3 $159	4 $143	5 $127	6 $105	7 $100
8 $101	9 $140	10 $154	11 $158	12 $117	13 $97	14 $97
15 $101	16 $128	17 $154	18 $149	19 $109	20 $106	21 $106
22 $94	23 $105	24 $113	25 $113	26 $117	27 $87	28 $87
29 $87	30 $118

Holiday Inn Express Union City San Jose by IHG

Prices for Holiday Inn Express Union City San Jose by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Hearing Accessible

Guest reviews of Holiday Inn Express Union City San Jose by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Union City San Jose by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $124	26 $138	27 $156	28 $151	29 $121	30 $104	31 $105