Name: Hampton Inn by Hilton York
Address: 1550 Mount Zion Rd, York, Pennsylvania, United States of America, York, Pennsylvania, US
Price range: $121–$357 per night
Rating: 8.68

What guests think

At Hampton Inn by Hilton York, guests frequently praise the friendly staff, clean rooms, and convenient location near restaurants and shopping, while many also note ongoing renovations that affect common areas, noise levels, and aspects of the breakfast experience.

Renovated rooms are modern and comfortable, but some older rooms feel dated, have thin walls or door-slam noise, and show maintenance issues like slow drains or worn furniture, with occasional cleanliness concerns. Service is often welcoming and accommodating, though a minority reported rude interactions or poor communication about room types and construction. Overall, expect a convenient stay with generally comfortable rooms, but check the renovation status and request a renovated room if noise or disruption would bother you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations repeatedly affected common areas and created noise; some guests noted only one elevator available. The pool is small, parking availability was noted but accessible spaces were limited, and there is no on-site restaurant or bar.

Related guest reviews

10

Anthony

Sep 30, 2024

·

Stayed 1 night

Ample parking and quiet rooms. Close and convenient to everything I needed for my stay. Will definitely stay here again!

8

Barbara

Dec 10, 2023

·

Stayed 2 nights

No restaurant or bar onsite but Texas Roadhouse and Red Robin right next door. Walkable.

8

Melissa

Aug 1, 2023

·

Stayed 2 nights

Small pool but still very nice. And walking distance to restaurants and shopping is a plus. Nice hotel.

10

Lucy

Jul 30, 2023

·

Stayed 1 night

Great overall stay! Clean for the most part where it matters. Loved the buffet. However, small pool, dirty washer located inside the Gym which makes it hot for those using the gym. If you just need a clean comfortable stay without use of pool, guest laundry or Gym, it’s excellent!

10

John

Jul 27, 2024

·

Stayed 2 nights

Enjoying my stay around the pool.

8

Linda

Jun 28, 2025

·

Stayed 1 night

I liked the property , going through some renovations and was bit noisy

8

Alice

Aug 26, 2025

·

Stayed 1 night

Entire property was under construction. Very noisy but they did move us to a newly renovated room which was nice.

10

Marsha

Dec 5, 2022

·

Stayed 1 night

Efficient check-in & check-out. Staff friendly & professional. Cleanliness was a 10. Neutrogena products in the bathroom were a big plus. Breakfast & coffee was good. Only complaint I have is there arn't enough handicap parking spaces. I saw only two. Plenty of spaces marked for their Diamond members though.

6

Jeffrey

Jul 9, 2025

·

Stayed 2 nights

The York PA Hampton Inn is not up to Hampton inn standards, our room smelled bad, the pool is a joke, and the breakfast is worse than a Days Inn.

4

Sarah

May 31, 2025

·

Stayed 4 nights

They are under construction and have one elevator for the entire hotel. Also extremely rude front desk staff.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests described rooms and public areas as very clean. However, others reported issues such as dirty bathrooms, odors, damp carpets, or pests, indicating inconsistent upkeep during renovations.

Related guest reviews

10

John

Aug 25, 2024

·

Stayed 1 night

Nice clean place with tasty breakfast.

10

Randi Kay

Jan 27, 2025

·

Stayed 1 night

The front desk was nice. My room was awesome and very clean.

4

sibbie

Jan 25, 2025

·

Stayed 1 night

The floors where very hazardous I almost fell twice they where wet with snow and water floor was dirty and bathroom was disguised with toothpaste splatter on the wall I’ll never stay at a Hampton Inn again

10

Anthony

Aug 24, 2024

·

Stayed 1 night

Great location. Felt really safe and place was super clean.

4

THOMAS

Nov 21, 2024

·

Stayed 1 night

Very disappointed.. The whole experience was bad. Room was dirty, cockroach in picture frame between glass and picture. cobwebs in corners. Shower head shimmed with wood. Front Desk girl so rude. She asked if I wanted e-mail receipt when checking out, I said print out please. She rolled her eyes. I said sorry, she came back with "WHAT I DO, WHAT I DO? I didn't complain to anyone about this, didn't want them to think wanted room discount or free. Just will never stay there again.

10

Rebecca

Sep 1, 2025

·

Stayed 1 night

Room was very clean and comfortable. Staff was very pleasant.

10

James

Dec 1, 2025

·

Stayed 2 nights

Great hotel! Perfect location, lots of good restaurants and shopping nearby and a really safe neighborhood. Near highway, but very quiet at night. The hotel was newly remodeled with wonderful amenities. Rooms were super clean. Complementary breakfast was excellent, lots to choose from.

2

megan

May 19, 2025

·

Stayed 2 nights

Was not made aware in advance the hotel was under construction. Our toilet wasn’t flushed. Hair and dust all in the bathroom. We didn’t have enough toilet paper or conditioner for a single use. The carpet was damp. A construction worker was at our window. No hot breakfast.

2

David

Jun 3, 2025

·

Stayed 1 night

It looked nice but has bedbugs.

10

Diego Andres

Dec 28, 2025

·

Stayed 1 night

Very clean, staff was very nice.

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AI-generated summary based on recent guest reviews

Rooms

Renovated rooms are modern and comfortable, while some older rooms feel dated, small, or noisy from thin walls or slamming doors. Guests also mentioned maintenance niggles like slow drains, worn furniture, or uncomfortable sofa beds.

Related guest reviews

6

Justin

Jul 13, 2024

·

Stayed 2 nights

Staff wasn’t very friendly. Rooms are small. No room between the desk and bed. No housekeeping ever came for trash or to give new towels or make beds. We were there three days.

6

April

Jul 29, 2024

·

Stayed 1 night

The Hampton Inn was very nice, but the room we had was right inside one of the side doors and we heard the door slam constantly, even late at night.

10

Nancy

Nov 16, 2025

·

Stayed 2 nights

Room was very nice. Bed was very comfortable. Everyone was polite and accommodating. I wouldrecommended and stay here again

8

nate

May 11, 2024

·

Stayed 1 night

Hotel staff were great, room was outdated and seems overdue for a remodel. Not up to par with most Hampton Inns I stay at.

6

Davon

Apr 15, 2025

·

Stayed 1 night

Just a littl outdated

6

Elnora

May 27, 2024

·

Stayed 1 night

The hotel is nice. Staff is nice- but for $300 a night the bed was hard as a rock. I usually stay at Hilton hotels specifically for the beds. I had to move to the couch at 2 am. We were in town for a competition so our daughter could get good rest- and that was a bust.

6

Marvin

Aug 22, 2024

·

Stayed 2 nights

Didn't like hotel getting old and needs a good remodeling.

10

Brett

Sep 17, 2025

·

Stayed 3 nights

We enjoyed our stay. The staff were nice but Ida was particularly great and was engaging! Although the public areas were being renovated, the rooms were newly renovated and were excellent! King bed, new bathroom fit out with a walk in shower. It was a very comfortable stay. Location good with a shopping mall right next door, although many shops vacant but there was a Boscov’s which was like a discount department store with great savings. There was also a Texas Roadhouse steak house and Red Robin burger place right outside, very convenient. Only tried the steak house which was great! We would recommend this property highly.

6

Wesley

Oct 20, 2025

·

Stayed 1 night

The hotel is under renovation and for $200/night it would’ve been nice to know that was happening rather than walking down hallways where some of the rug was ripped up and you’re walking on flooring. There were rooms with their doors wide open that were being remodeled and it looked like a war zone. The tub water went down very slowly so you were standing in water while you were taking a shower. The walls are paper thin and can hear people closing their doors. I most likely would not stay here again. I paid $200 to stay in a war zone.

8

Gerson

May 21, 2024

·

Stayed 2 nights

We were on the first floor and had a parking lot view. We walked around the room and noticed that things were very clean. The bathroom was pretty modern with a healthy supply of towels and supplies. The only negative was the sofa bed. After being on it for a while, sunk and became uncomfortable to sit on. The bed was comfortable. The coffee area had a lot of supplies. We would recommend this hotel and will return sometime in the future.

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Service

Staff are frequently praised as friendly, accommodating, and proactive. A minority experienced rude interactions or poor communication about room types, construction, or resolving issues.

Related guest reviews

6

Charlene

Aug 27, 2023

·

Stayed 1 night

I stayed at this hotel about a year and with all honesty. It is nothing compare to my last visit . I checked in the afternoon & the ladies at the front desk were not very pleasant. When a question was asked one would ask another and the other and the another had a rude tone . It seemed like it was more of an inconvenience. The hotel overall needs major renovations. Limited breakfast options.

10

stan

Nov 5, 2023

·

Stayed 1 night

The service in the staff was excellent. The room is very clean and up-to-date and the price was reasonable.

10

Lynn

Nov 25, 2024

·

Stayed 1 night

Front Desk was so very nice!

4

Michael

Feb 6, 2023

·

Stayed 1 night

I am a gold member exclusively staying at Hampton Inns when traveling. This was the first time that I was treated bothchecking in and out by the most rude uncaring girl at the desk. She was demeaning and sarcastict and treated me with disrespect and attitude! I was extremely upset at her attitude. Her name was S. Jones

10

Joe

Sep 1, 2025

·

Stayed 2 nights

The Hotel was under renovations... should have been given a discount... Colin at the front desk was so nice, so helpful... he gets a 10 out of 10!

10

Diane

Nov 14, 2023

·

Stayed 1 night

The front desk was extremely accommodating, thoughtful, and aware there were 2 events going on and offered to place me in a location that may be more quiet, without me knowing or asking. Excellent customer focused and service.

10

George

Aug 27, 2024

·

Stayed 1 night

This may have been the sharpest, most pleasant and competent front desk clerk I have encountered in years, and I have traveled extensively. A very pleasant start to my stay.

10

Brett

Sep 17, 2025

·

Stayed 3 nights

We enjoyed our stay. The staff were nice but Ida was particularly great and was engaging! Although the public areas were being renovated, the rooms were newly renovated and were excellent! King bed, new bathroom fit out with a walk in shower. It was a very comfortable stay. Location good with a shopping mall right next door, although many shops vacant but there was a Boscov’s which was like a discount department store with great savings. There was also a Texas Roadhouse steak house and Red Robin burger place right outside, very convenient. Only tried the steak house which was great! We would recommend this property highly.

10

Matt

Jan 12, 2025

·

Stayed 1 night

Close the mall and casino and very clean. Staff members Steffy and Colin were very friendly and helpful.

4

Sarah

May 31, 2025

·

Stayed 4 nights

They are under construction and have one elevator for the entire hotel. Also extremely rude front desk staff.

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Location

Convenient location by Highway 30 with restaurants, shopping, and a park within walking distance; several found the area quiet and safe. Easy access to surrounding attractions.

Related guest reviews

10

john

Aug 6, 2025

·

Stayed 1 night

convenient location!

10

Michel

Feb 3, 2025

·

Stayed 1 night

Good location, Texas Restaurant, Walking Distance. Rooms are a little tired but had a good stay.

10

Blake

Aug 5, 2025

·

Stayed 1 night

Clean rooms with modern features, quiet and safe area close to good restaurants and shopping!

10

Brian

Jul 21, 2024

·

Stayed 2 nights

This property is close to a park, shopping and dining, all within walking distance. I enjoyed my stay.

8

keyona

Apr 30, 2025

·

Stayed 1 night

Walking distance from restaurants

10

Desiree

Nov 22, 2024

·

Stayed 2 nights

The area is great . Texas Roadhouse and Red Robin within walking distance. Hotel in a nice area of town, clean and friendly staff!

10

Sofonias

Aug 27, 2023

·

Stayed 1 night

Great location

10

Rhonda

Apr 14, 2025

·

Stayed 2 nights

Great location right off of 30 (if one is exploring York, Lancaster or surrounding area). Construction was happening but the staff was SO friendly that made up for it. The room itself was perfectly comfortable.

10

Kimberly

Sep 5, 2024

·

Stayed 2 nights

Close to shopping and restaurants. Easy on/off highway

10

James

Dec 1, 2025

·

Stayed 2 nights

Great hotel! Perfect location, lots of good restaurants and shopping nearby and a really safe neighborhood. Near highway, but very quiet at night. The hotel was newly remodeled with wonderful amenities. Rooms were super clean. Complementary breakfast was excellent, lots to choose from.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed a tasty, well-stocked spread, while others found options limited or low quality. During renovations, seating and hot items were sometimes reduced.

Related guest reviews

10

DOROTHY

Jan 15, 2023

·

Stayed 2 nights

Front desk top notch. Breakfast crew provided good fresh food and kept it stocked.

6

Desiree

Oct 13, 2023

·

Stayed 1 night

The service was good but the breakfast was very mediocre. Pretty much only processed foods no healthy options at all besides apples and oranges. How hard is it to have hard boiled eggs, plain yogurt, some granola etc with toppings. For $240 a night I expected more.

8

Carl

Aug 15, 2023

·

Stayed 1 night

Hair in shower(not ours) Breakfast seemed to be a. Departure from previous stays at Hamton Inn. Oatmeal was really bad,potatoes under cooked,it was like low budget.However,that doesn't mean I won't return.Overall it was okay.

8

FOZIA

Apr 11, 2025

·

Stayed 1 night

Limited space for breakfast.

8

Merlyn

Apr 27, 2025

·

Stayed 2 nights

We stay at this hotel twice a year for some time now. The area is safe and the hotel is clean which are my 2 priorities. The pillows are too soft but housekeeping brought me a firmer pillow solving the problem. The dining area is under construction which happens. The first day breakfast was ok, the second day it was minimal. My husband and I went out for breakfast. My only real concern since the dining area was a few tables, perhaps the conference room could have been used. There were only 4 tables and the first morning someone was sleeping at one of the tables. I tried to wake him and was unable. This left only 3 tables with multiple people waiting for seats. Perhaps the conference room would have cleared this up.

8

katherine

Mar 12, 2023

·

Stayed 1 night

Nice hotel, convenient location and good breakfast

10

Joseph

Dec 4, 2022

·

Stayed 1 night

Hotel was super clean. Service was wonderful even gave us a coupon for texas road house that’s located in parking lot. Breakfast was delicious with lots of options for everyone. They even had flavored coffee cookie butter and pumpkin spice.

10

James

Dec 1, 2025

·

Stayed 2 nights

Great hotel! Perfect location, lots of good restaurants and shopping nearby and a really safe neighborhood. Near highway, but very quiet at night. The hotel was newly remodeled with wonderful amenities. Rooms were super clean. Complementary breakfast was excellent, lots to choose from.

2

megan

May 19, 2025

·

Stayed 2 nights

Was not made aware in advance the hotel was under construction. Our toilet wasn’t flushed. Hair and dust all in the bathroom. We didn’t have enough toilet paper or conditioner for a single use. The carpet was damp. A construction worker was at our window. No hot breakfast.

4

Joe

Apr 12, 2025

·

Stayed 2 nights

Linens were clean and there were plenty in the room. Bedding was clean and bed was comfortable. The hotel was undergoing renovations, so some things couldn't be helped. However, we reserved a King suite and were given a Queen Suite. The couch was well worn and in poor condition. There was a hole in the bathroom wall, covered by an extra flap of wall paper. The continental breakfast was the worst we experienced during our vacation, which included 4 different hotel stays. Cold cereal, prepackaged breakfast sandwiches; the toaster was on the check-in counter and there was seating for 8 guests in chairs that were extremely worn. One flavor of yogurt only, and hard danishes. We've stayed at this hotel in the past and the experience was opposite, which is why we reserved a room there again. Our next visit to York will likely include a stay elsewhere.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$121
February	$144
March	$144
April	$149
May	$162
June	$167
July	$155
August	$125
September	$139
October	$159
November	$115
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $138	10 $148	11	12 $134
13 $128	14 $129	15 $170	16 $156	17 $185	18	19 $192
20 $121	21 $121	22 $139	23 $137	24 $140	25	26
27 $122	28 $122	29 $122	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $213	3
4 $158	5 $153	6 $167	7 $166	8 $175	9 $314	10 $322
11 $187	12 $176	13 $187	14 $149	15 $149	16 $193	17 $243
18 $158	19 $164	20 $177	21 $196	22	23 $357	24 $304
25 $175	26 $158	27 $166	28 $172	29 $158	30 $168	31 $166

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Monthly average prices

About this property

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What guests think

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