Deluxe Golden Horn Sultanahmet Hotel

I cannot recommend the Deluxe Golden Horn Sultanahmet Hotel. The hotel fell well below the standard I expected, particularly considering its presentation, price, and 4-star rating. The hotel, especially the rooms, was poorly maintained, with peeling wallpaper, water damage, mold, excessive dust, and a musty smell. The bathroom had a partially broken shower handle, missing tile grout, and an unpleasant sewage odor. Soundproofing was inadequate, and we could clearly hear guests in neighboring rooms. We stayed for 9 nights and had specifically requested a quiet room on a higher floor, as we needed rest. Instead, we were placed directly above the main entrance, exposed to considerable street noise and cigarette smoke from the smoking area below. We requested a room change twice but received only vague promises that they would look into it. Nothing happened. Breakfast was also disappointing, with poor service and insufficient cleanliness in the dining area. There were some positives: the central location is excellent, the rooftop terrace offers beautiful views, there were plenty of staff, and extensive security camera coverage made us feel safe. Daily housekeeping deserves particular praise. Our room was thoroughly cleaned and tidied every day, with fresh towels, a neatly made bed. Overall, this hotel does not meet the standards one should reasonably expect from a 4-star hotel. Do not staying here if comfort, cleanliness, and a peaceful environment are important to you.

This place was great. We had 24 hours in Istanbul so the location was perfect for us to see Hagia Sophia and Blue Mosque. Could also walk to Galata easily enough. The staff was helpful and very nice. The breakfast was awesome!! The room was clean and very cool. It was a good deal for us and hit the spot.

I couldn’t have picked a better Hotel! The location was perfect! Close to everything! Great amenities & kind & helpful staff!

An exquisite location with clean rooms and one of the best breakfast buffets in town.

The food and view from the terrace were outstanding. I’d come again.