Holiday Inn Express Richmond - Midtown by IHG
US$131
/ night
Avg. for November
Prices for Holiday Inn Express Richmond - Midtown by IHG
Select dates to see prices and availability
US$131
/ night
Avg. for November
Monthly average prices
Nightly prices at Holiday Inn Express Richmond - Midtown by IHG average US$103 in the cheapest month (January) and US$152 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$103 |
| February | US$114 |
| March | US$152 |
| April | US$130 |
| May | US$137 |
| June | US$131 |
| July | US$124 |
| August | US$118 |
| September | US$120 |
| October | US$132 |
| November | US$131 |
| December | US$114 |
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Nov · US$131
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Most expensive: March (~US$152)
Cheapest: January (~US$103)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include a ballroom and a vending mac...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include a ballroom and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Holiday Inn Express Richmond - Midtown by IHG in Richmond, you'll be near the airport, within a 10-minute drive of Virginia Commonwealth University and University of Richmond. This hotel is 9.8 mi (15.8 km) from Short Pump Town Center and 3.6 mi (5.8 km) from Broad Street.
What's nearby
Regal Short Pump(0.2 Miles)
Shops at Willow Lawn(0.6 Miles)
Topgolf(1.2 Miles)
Colonial Shooting Academy(1.5 Miles)
Monument Avenue(1.9 Miles)
Arthur Ashe Monument(1.9 Miles)
River City Roll(2.4 Miles)
Children's Museum of Richmond(2.5 Miles)
Agecroft Hall(2.6 Miles)
Virginia House(2.6 Miles)
Arthur Ashe Athletic Center(2.6 Miles)
Science Museum of Virginia(2.6 Miles)
Carytown(2.6 Miles)
The Diamond(2.6 Miles)
Virginia Museum of History & Culture(2.7 Miles)
The preferred airport for Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC)(15.1 Miles)
Parking
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
Location
2000 Staples Mill Road, Virginia, United States of America
Regal Short Pump (0.2 Miles)
Shops at Willow Lawn (0.6 Miles)
Topgolf (1.2 Miles)
Colonial Shooting Academy (1.5 Miles)
Monument Avenue (1.9 Miles)
Arthur Ashe Monument (1.9 Miles)
Room options
12
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
350 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room (Bed Type Assigned At Check In)
Room details
1 Extra-Large Double Bed
2 Large Double Beds
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
350 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Holiday Inn Express Richmond - Midtown by IHG
8.1
Very good
Based on 1,003 verified reviews
Who stays here?
Business
52%
Couple
10%
Family
22%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Holiday Inn Express Richmond - Midtown by IHG is appreciated for friendly staff, comfortable beds, and a drivable, central location near highways, plus a modern lobby with games and seating that adds value for quick, practical stays.
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What guests think
Across recent reviews, Holiday Inn Express Richmond - Midtown by IHG is appreciated for friendly staff, comfortable beds, and a drivable, central location near highways, plus a modern lobby with games and seating that adds value for quick, practical stays.
However, recurring complaints cite thin walls and noise from neighboring rooms or pets. Cleanliness is mixed, with many clean rooms but repeated reports of dirty floors, hair in bathrooms, odors, and occasional pests. Facilities win points for the game room and gym, but elevator outages, inconsistent hot water, and poorly lit parking areas appear in multiple reviews. Expect a practical, value-focused stay with some trade offs.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the modern lobby/game room and find the gym adequate. Repeated issues include one elevator out of service, intermittent hot water, and dim or poorly lit parking areas; some mention pool closures or cleanliness.
Related guest reviews
8
Anne
20 Apr 2025
·
Stayed 2 nights
Property was better than expected. Great price, updated rooms, comfortable king bed, nice breakfast, really nice common area with pool table, shuffleboard, multiple TV screens, lots of comfortable seating including huge bean bag chairs. Can’t wait to come back in the summer to try the outdoor pool! Gave it a 4 only because I was on the second floor and outside my window was an HVAC unit that made noise, not too loud but was noticeable at night. Stay on the third floor or higher.
Property was better than expected. Great price, updated rooms, comfortable king bed, nice breakfast, really nice common area with pool table, shuffleboard, multiple TV screens, lots of comfortable seating including huge bean bag chairs. Can’t wait to come back in the summer to try the outdoor pool! Gave it a 4 only because I was on the second floor and outside my window was an HVAC unit that made noise, not too loud but was noticeable at night. Stay on the third floor or higher.
10
Brent
20 Apr 2025
·
Stayed 2 nights
Very comfortable bed, great hot breakfast (biscuits and gravy!), very good fitness room, and a really nice game room with a full pool table and shuffleboard table.
Very comfortable bed, great hot breakfast (biscuits and gravy!), very good fitness room, and a really nice game room with a full pool table and shuffleboard table.
8
Ryan
26 Jul 2025
·
Stayed 1 night
Clean room and property. Check in and the front desk staff were good. Parking lot was sketchy at best. Absolutely no lighting in a shared lot with an older shopping center. Lights were present but none were working or on. We arrived about 10pm and did not feel comfortable leaving our vehicle in the lot. Several individuals hanging out in the lot around the cars. I parked in an EV charging spot because it was the only spot adequately lit and close to the hotel door were i felt comfortable leaving my automobile.
Clean room and property. Check in and the front desk staff were good. Parking lot was sketchy at best. Absolutely no lighting in a shared lot with an older shopping center. Lights were present but none were working or on. We arrived about 10pm and did not feel comfortable leaving our vehicle in the lot. Several individuals hanging out in the lot around the cars. I parked in an EV charging spot because it was the only spot adequately lit and close to the hotel door were i felt comfortable leaving my automobile.
10
Stanneshia
1 Feb 2025
·
Stayed 1 night
The initial great impression was the front desk team member ! She was very friendly and helpful!! The facilities were very clean! Fitness center was small, but still definitely had a nice variety of equipment ! We will stay again! Location was close to the Richmond convention center - about 10-15 mins. Parking was easy and close. No loud noises at night .
The initial great impression was the front desk team member ! She was very friendly and helpful!! The facilities were very clean! Fitness center was small, but still definitely had a nice variety of equipment ! We will stay again! Location was close to the Richmond convention center - about 10-15 mins. Parking was easy and close. No loud noises at night .
10
Toshawn
26 Jul 2025
·
Stayed 1 night
The water in the pool was not clean. The pool area should have a privet entrance away from guest that are checking in. There should be adult time to enjoy the pool away from the kids time
The water in the pool was not clean. The pool area should have a privet entrance away from guest that are checking in. There should be adult time to enjoy the pool away from the kids time
6
Sheri
18 Aug 2025
·
Stayed 3 nights
The hotel was ok. Pool area needed to be cleaner, in my opinion. Elevator was broken. Staff was excellent 👍
The hotel was ok. Pool area needed to be cleaner, in my opinion. Elevator was broken. Staff was excellent 👍
8
Lori
10 Apr 2024
·
Stayed 4 nights
Everything was good. The only negative I have is that the parking lot at night is pitch black. No lights go on at night.
Everything was good. The only negative I have is that the parking lot at night is pitch black. No lights go on at night.
10
Stephanie
1 Dec 2025
·
Stayed 2 nights
We were there for shooting star field hockey tournament. Great location as our home base from the two locations. Room was clean, spacious. Breakfast was spot on and the game room was a hit with the teens.
We were there for shooting star field hockey tournament. Great location as our home base from the two locations. Room was clean, spacious. Breakfast was spot on and the game room was a hit with the teens.
10
John
26 Aug 2025
·
Stayed 2 nights
The game room was great!
The game room was great!
8
Thomas
17 Aug 2025
·
Stayed 2 nights
It was a nice hotel overall. Room was clean, other than a used washcloth hanging on the shower curtain rod. Breakfast was much better than most hotels, a nice variety of foods. All of the employees were polite and couteous, location was good. One of the two elevators was not in service, and the air conditioner in our room made a noise as if there was a piece of cardboard caught in the blower unit. All in all, we would stay here again.
It was a nice hotel overall. Room was clean, other than a used washcloth hanging on the shower curtain rod. Breakfast was much better than most hotels, a nice variety of foods. All of the employees were polite and couteous, location was good. One of the two elevators was not in service, and the air conditioner in our room made a noise as if there was a piece of cardboard caught in the blower unit. All in all, we would stay here again.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe clean rooms and public areas, but cleanliness is inconsistent. Multiple guests report dirty floors, hair in bathrooms, odors, stained or unwashed linens, and an occasional pest.
Related guest reviews
6
Briana
11 Nov 2025
·
Stayed 2 nights
I won't go back. Although I didn’t have the worst time. I paid too much for what I got. I was waiting in line for a while for someone to appear at the front desk. A line started to form. I had to wait every time I came down for a front desk associate. The room was spacious and the bed was clean, but the floors and bathroom was dirty. The breakfast was surprisingly good. The location is not walkable to much, but I had short drives to willow lawn and breweries in midtown. The last night I saw a roach in the bathroom. I won't come back and the prices should come for a place that doesn't have enough staff.
I won't go back. Although I didn’t have the worst time. I paid too much for what I got. I was waiting in line for a while for someone to appear at the front desk. A line started to form. I had to wait every time I came down for a front desk associate. The room was spacious and the bed was clean, but the floors and bathroom was dirty. The breakfast was surprisingly good. The location is not walkable to much, but I had short drives to willow lawn and breweries in midtown. The last night I saw a roach in the bathroom. I won't come back and the prices should come for a place that doesn't have enough staff.
6
eva
10 Nov 2025
·
Stayed 2 nights
staff was courteous, room looked clean (no carpet, which is a great plus!), but floor had spills, bathroom sink hair from shaving
staff was courteous, room looked clean (no carpet, which is a great plus!), but floor had spills, bathroom sink hair from shaving
6
Ebony
25 Jul 2025
·
Stayed 1 night
I usually use this hotel when I’m in town for one maybe two nights. This time I was completely disappointed in the condition of the bathroom as the floor was still visibly dirty and there was hair in places.
I usually use this hotel when I’m in town for one maybe two nights. This time I was completely disappointed in the condition of the bathroom as the floor was still visibly dirty and there was hair in places.
10
Eileen
6 Dec 2025
·
Stayed 1 night
An excellent experience. The front desk manager let us check into our room an hour early. The room was clean and was set up well. The beds were very comfortable and allowed us a good night's sleep. All of the staff were very pleasant and courteous. The location of this hotel was close to everything we wanted to visit. We will definitely stay here on future visits.
An excellent experience. The front desk manager let us check into our room an hour early. The room was clean and was set up well. The beds were very comfortable and allowed us a good night's sleep. All of the staff were very pleasant and courteous. The location of this hotel was close to everything we wanted to visit. We will definitely stay here on future visits.
2
Magdalena
11 Jul 2023
·
Stayed 1 night
Was offered 2 different rooms, both so dirty and filthy I decided I couldn’t stay there and found a residence in a few mikes away.
Was offered 2 different rooms, both so dirty and filthy I decided I couldn’t stay there and found a residence in a few mikes away.
4
Thilda
22 Oct 2024
·
Stayed 1 night
The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.
The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.
4
Isa
30 Oct 2023
·
Stayed 2 nights
Staff was nice. Loved the common area with all the games. The rooms carpet was disgusting. Stained all over it and just gross. Two towels that I grabbed had what looked like blood on them. Not stains, like they weren’t washed and still dirty.
Staff was nice. Loved the common area with all the games. The rooms carpet was disgusting. Stained all over it and just gross. Two towels that I grabbed had what looked like blood on them. Not stains, like they weren’t washed and still dirty.
6
Kenneth
12 Aug 2024
·
Stayed 1 night
This place is a little shabby, I had to change rooms because the first room had an air conditioner that sounded like a Harley. Both rooms were not very clean, a little mold in the bathrooms. Staff were nice, bed was comfortable. Also not in a great neighborhood.
This place is a little shabby, I had to change rooms because the first room had an air conditioner that sounded like a Harley. Both rooms were not very clean, a little mold in the bathrooms. Staff were nice, bed was comfortable. Also not in a great neighborhood.
10
Jason
4 Nov 2025
·
Stayed 1 night
Friendly staff, clean room, ease of checkin
Friendly staff, clean room, ease of checkin
10
Jacinta
7 Nov 2025
·
Stayed 1 night
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with good beds and some spacious layouts. Noise transfer is a recurring issue, and several guests note loud or hard to control HVAC, limited blackout, or spotty Wi Fi.
Related guest reviews
10
Veronica
1 Oct 2025
·
Stayed 3 nights
2-day stay. Excellent front desk staff; breakfast staff kept area clean. Bedding was too hard and uncomfortable at times. Difficult to climb into bed for elderly guest. Paris and Anthony were engaging and attentive to every request. Overall outside of property and mats needs facelift.
2-day stay. Excellent front desk staff; breakfast staff kept area clean. Bedding was too hard and uncomfortable at times. Difficult to climb into bed for elderly guest. Paris and Anthony were engaging and attentive to every request. Overall outside of property and mats needs facelift.
10
Susan
20 Oct 2024
·
Stayed 1 night
The room was spacious and the beds were very comfortable.
The room was spacious and the beds were very comfortable.
6
Gashaw
2 Jul 2025
·
Stayed 1 night
Everything is fine. But there are some issues I can mention: 1. Noisy room, there is a locked door to the next room. From that room, in the middle of night there was a horrible and disturbing noise. We could not sleep at all. 2. We were almost to lose our breakfast. They serve till 9:30am, it should be a little bit more like 10am
Everything is fine. But there are some issues I can mention: 1. Noisy room, there is a locked door to the next room. From that room, in the middle of night there was a horrible and disturbing noise. We could not sleep at all. 2. We were almost to lose our breakfast. They serve till 9:30am, it should be a little bit more like 10am
8
Linds
3 Aug 2024
·
Stayed 1 night
The air conditioner was very loud and you couldn’t control the temperature. The room was a little small. The floor in the lobby was dirty.
The air conditioner was very loud and you couldn’t control the temperature. The room was a little small. The floor in the lobby was dirty.
8
Claudia
25 Nov 2024
·
Stayed 3 nights
You can hear everything from other rooms
You can hear everything from other rooms
10
Heidi
25 Oct 2025
·
Stayed 1 night
The run was very clean and spacious. We didn’t hear any noises from other rooms. The staff were very friendly. Lots of parking. Will start here again.
The run was very clean and spacious. We didn’t hear any noises from other rooms. The staff were very friendly. Lots of parking. Will start here again.
8
Adam
19 Nov 2024
·
Stayed 4 nights
Nice hotel. Above average breakfast. Convenient location close to the highway. Only criticism was noise. Light sleepers may not enjoy this hotel. We could easily hear conversations in the hall and in neighboring rooms.
Nice hotel. Above average breakfast. Convenient location close to the highway. Only criticism was noise. Light sleepers may not enjoy this hotel. We could easily hear conversations in the hall and in neighboring rooms.
8
DeAndra
12 Oct 2025
·
Stayed 2 nights
The property was perfectly located for our needs. It had been renovated and was in good condition, with a few areas that needed maintenance (e.g., loose exterior tile, shower seam sealing, and toilet seat tightening). The bed was extremely comfortable, and the rooms were very quiet, especially those facing the mall parking lot. The price point was excellent, and the breakfast was standard (eggs, bacon, sausage, waffles, cereal, yogurt, muffins, etc.) but hearty. There was plenty of seating in the dining area.
The property was perfectly located for our needs. It had been renovated and was in good condition, with a few areas that needed maintenance (e.g., loose exterior tile, shower seam sealing, and toilet seat tightening). The bed was extremely comfortable, and the rooms were very quiet, especially those facing the mall parking lot. The price point was excellent, and the breakfast was standard (eggs, bacon, sausage, waffles, cereal, yogurt, muffins, etc.) but hearty. There was plenty of seating in the dining area.
6
Steven
25 Nov 2024
·
Stayed 1 night
The walls are paper thin. I was able to hear every word of phone conversations (and other activities) in the room next door. I was awakened at 5am by a yapping dog in another adjacent room.
The walls are paper thin. I was able to hear every word of phone conversations (and other activities) in the room next door. I was awakened at 5am by a yapping dog in another adjacent room.
8
Steven
24 Oct 2024
·
Stayed 2 nights
Everything worked fine except for the wifi. Overall. Stay was good.
Everything worked fine except for the wifi. Overall. Stay was good.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, professional, and accommodating. That said, several reviews mention long waits or unhelpful interactions at the front desk, plus occasional reservation or key card problems.
Related guest reviews
10
Scotty
7 Mar 2024
·
Stayed 1 night
Michael was fantastic at check in let us check in early. Room was very nice and clean, shower got nice and hot, plenty of towels, bed was comfortable, breakfast was really nice with lots of options. Would definitely stay here again and recommend this property.
Michael was fantastic at check in let us check in early. Room was very nice and clean, shower got nice and hot, plenty of towels, bed was comfortable, breakfast was really nice with lots of options. Would definitely stay here again and recommend this property.
10
Martha
8 May 2025
·
Stayed 1 night
Front desk staff was the very best!
Front desk staff was the very best!
4
Brian
17 Feb 2025
·
Stayed 2 nights
Room key system didn’t function. Employees had to escort everyone to their rooms.
Room key system didn’t function. Employees had to escort everyone to their rooms.
10
Eli
8 Dec 2025
·
Stayed 1 night
JR at the check in desk was exceptionally courteous, professional and helpful.
JR at the check in desk was exceptionally courteous, professional and helpful.
2
Brian
9 Nov 2025
·
Stayed 1 night
The hotel had cancelled our reservation that day and no one told us. They had 1 room left so rebooked us but charged $250 instead of the $170 we paid with you.
The hotel had cancelled our reservation that day and no one told us. They had 1 room left so rebooked us but charged $250 instead of the $170 we paid with you.
2
Brian
26 Oct 2025
·
Stayed 1 night
A party was going on in the room next to mine after midnight with loud music. When I went downstairs to say that I couldn’t sleep and would need to check out, the clerk became instantly confrontational and said that I should expect the noise because it was Friday night at a hotel. Quiet hours from 10pm-7am were posted throughout the hotel. The clerk was so confrontational that it was clear I was not welcome. I will never be staying at a holiday inn again.
A party was going on in the room next to mine after midnight with loud music. When I went downstairs to say that I couldn’t sleep and would need to check out, the clerk became instantly confrontational and said that I should expect the noise because it was Friday night at a hotel. Quiet hours from 10pm-7am were posted throughout the hotel. The clerk was so confrontational that it was clear I was not welcome. I will never be staying at a holiday inn again.
2
Steven
12 Sept 2025
·
Stayed 3 nights
Night receptionist Anthony was extremely rude over the phone and hung up on me. I called back upset and he hung up again as soon as he realized it was me. Now furious, I go down stairs...sticking to his narrative about my check in process, which he wasn't there for. We both angry at this point and asks what my room number was. Afrer giving it to him, not thinking he proceeded to threaten me by stating trust me, I will take care of your room. I ended up switching hotels. Still waiting for management or corporate to call me back. Worst hotel experience ever.
Night receptionist Anthony was extremely rude over the phone and hung up on me. I called back upset and he hung up again as soon as he realized it was me. Now furious, I go down stairs...sticking to his narrative about my check in process, which he wasn't there for. We both angry at this point and asks what my room number was. Afrer giving it to him, not thinking he proceeded to threaten me by stating trust me, I will take care of your room. I ended up switching hotels. Still waiting for management or corporate to call me back. Worst hotel experience ever.
10
Aquilino
19 May 2024
·
Stayed 1 night
Outstanding staff made our overnight stay a whole lot nicer — professional, courteous, and friendly. They answered all our questions to our complete satisfaction.
Outstanding staff made our overnight stay a whole lot nicer — professional, courteous, and friendly. They answered all our questions to our complete satisfaction.
10
Jeaneen
20 May 2025
·
Stayed 1 night
Anthony and Deno provided excellent customer service at the front desk. The hotel first flr designed very nice. Very comfortable. Room was clean. Would come back here.
Anthony and Deno provided excellent customer service at the front desk. The hotel first flr designed very nice. Very comfortable. Room was clean. Would come back here.
8
TRACY
15 Jun 2025
·
Stayed 1 night
Arrived at 410 for 3pm check in and the room was not ready. We were told along with other guests that double queen rooms were not ready. Upon being assigned a room, when we exited the elevator, housekeeping was still in our room cleaning. We waited an additional 15 minutes to enter our room. We had an event to be at and needed the room to get ready by 4pm. The staff was rude the entire stay and acted as if they could care less about the guests and their satisfaction!
Arrived at 410 for 3pm check in and the room was not ready. We were told along with other guests that double queen rooms were not ready. Upon being assigned a room, when we exited the elevator, housekeeping was still in our room cleaning. We waited an additional 15 minutes to enter our room. We had an event to be at and needed the room to get ready by 4pm. The staff was rude the entire stay and acted as if they could care less about the guests and their satisfaction!
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AI-generated summary based on recent guest reviews
Location
Convenient for driving to downtown, highways, and nearby shops and restaurants; several mention the antique mall next door. Some guests felt the surrounding area and parking lot were run down or poorly lit at night.
Related guest reviews
10
Adrien
16 Jun 2024
·
Stayed 1 night
Good central location for visiting Richmond. Shopping and restaurants located very close. Nice clean rooms and bathrooms.
Good central location for visiting Richmond. Shopping and restaurants located very close. Nice clean rooms and bathrooms.
10
Charles
29 Dec 2024
·
Stayed 4 nights
Good central location
Good central location
8
Karen
5 Aug 2025
·
Stayed 2 nights
I found the Holiday Inn Express Richmond-Midtown to be as clean and comfortable as any Hilton and Marriott properties I’ve enjoyed. I would give 5 stars for these areas as well as the friendliness of the two guest services ladies I interacted with upon check-in. On the negative side, the breakfasts left much to be desired—they did not compare to say Hampton Inn hot breakfasts. The first morning, the only hot items were scrambled eggs and pre-made cheese or veggie/egg white omelets and oatmeal. Day 2 offered these items along with pork sausage patties and sausage gravy—or so the labels said. Unfortunately, by 8:30 the gravy was empty, as was the sausage pan, and the eggs were cold. I decided I would just make pancakes, but it was empty as well. The coffee is from a dispenser that makes one cup at a time—a slowwww time—and it’s strong enough to walk. I was surprised by the location of the hotel. It sits amid a commercial area with large office buildings across the street, storage facilities on another side, and flanked by what was once a strip shopping center. The parking lot is large, but it had a car near the hotel with no wheels, propped off the ground by two tires. That did not inspire confidence. It all turned out well, with no problems with my vehicle, but as a woman alone it did not feel very safe.
I found the Holiday Inn Express Richmond-Midtown to be as clean and comfortable as any Hilton and Marriott properties I’ve enjoyed. I would give 5 stars for these areas as well as the friendliness of the two guest services ladies I interacted with upon check-in. On the negative side, the breakfasts left much to be desired—they did not compare to say Hampton Inn hot breakfasts. The first morning, the only hot items were scrambled eggs and pre-made cheese or veggie/egg white omelets and oatmeal. Day 2 offered these items along with pork sausage patties and sausage gravy—or so the labels said. Unfortunately, by 8:30 the gravy was empty, as was the sausage pan, and the eggs were cold. I decided I would just make pancakes, but it was empty as well. The coffee is from a dispenser that makes one cup at a time—a slowwww time—and it’s strong enough to walk. I was surprised by the location of the hotel. It sits amid a commercial area with large office buildings across the street, storage facilities on another side, and flanked by what was once a strip shopping center. The parking lot is large, but it had a car near the hotel with no wheels, propped off the ground by two tires. That did not inspire confidence. It all turned out well, with no problems with my vehicle, but as a woman alone it did not feel very safe.
10
John
23 Nov 2024
·
Stayed 1 night
The hotel looks newly renovated. Everything looked clean and in very good condition. The dining area has a good variety of seating and large screen TVs. Several eateries are in walking distance (Chipotle, Panera, Chick-fil-A, etc.).
The hotel looks newly renovated. Everything looked clean and in very good condition. The dining area has a good variety of seating and large screen TVs. Several eateries are in walking distance (Chipotle, Panera, Chick-fil-A, etc.).
10
Charles
29 Dec 2024
·
Stayed 2 nights
Good courteous service. A central location with highway access
Good courteous service. A central location with highway access
8
Scott
2 Jan 2025
·
Stayed 1 night
The property is fine, the location is convenient, but the area around it looks run down.
The property is fine, the location is convenient, but the area around it looks run down.
8
Ryan
26 Jul 2025
·
Stayed 1 night
Clean room and property. Check in and the front desk staff were good. Parking lot was sketchy at best. Absolutely no lighting in a shared lot with an older shopping center. Lights were present but none were working or on. We arrived about 10pm and did not feel comfortable leaving our vehicle in the lot. Several individuals hanging out in the lot around the cars. I parked in an EV charging spot because it was the only spot adequately lit and close to the hotel door were i felt comfortable leaving my automobile.
Clean room and property. Check in and the front desk staff were good. Parking lot was sketchy at best. Absolutely no lighting in a shared lot with an older shopping center. Lights were present but none were working or on. We arrived about 10pm and did not feel comfortable leaving our vehicle in the lot. Several individuals hanging out in the lot around the cars. I parked in an EV charging spot because it was the only spot adequately lit and close to the hotel door were i felt comfortable leaving my automobile.
6
Daniel
13 Apr 2025
·
Stayed 2 nights
Everyone was very nice and the property was okay but expensive for the quality. The parking lot looked a little ran down. I was concerned about my car being broken into at night.
Everyone was very nice and the property was okay but expensive for the quality. The parking lot looked a little ran down. I was concerned about my car being broken into at night.
10
Michael
19 Aug 2024
·
Stayed 1 night
We love using this hotel when we travel to see our child who us at Univerity of Richmond. Great staff, easy parking, close to so many great Richmond places.
We love using this hotel when we travel to see our child who us at Univerity of Richmond. Great staff, easy parking, close to so many great Richmond places.
10
Lindsay
28 Jul 2025
·
Stayed 1 night
It was very convenient to get to down town
It was very convenient to get to down town
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AI-generated summary based on recent guest reviews
Dining
Breakfast often earns praise for variety and hearty options. Several reviews report inconsistent quality or items running out, limited healthier choices, early closing times, or broken machines.
Related guest reviews
10
John
2 Nov 2023
·
Stayed 1 night
Staff was great, room was clean, breakfast was awesome, and pool table was a nice touch!
Staff was great, room was clean, breakfast was awesome, and pool table was a nice touch!
8
Marcia
25 Sept 2025
·
Stayed 2 nights
Some nice room & bath updates. Baths could use a little more updating. Breakfast was ok but not very healthy or tasty. Great parking & location.
Some nice room & bath updates. Baths could use a little more updating. Breakfast was ok but not very healthy or tasty. Great parking & location.
8
Karen
5 Aug 2025
·
Stayed 2 nights
I found the Holiday Inn Express Richmond-Midtown to be as clean and comfortable as any Hilton and Marriott properties I’ve enjoyed. I would give 5 stars for these areas as well as the friendliness of the two guest services ladies I interacted with upon check-in. On the negative side, the breakfasts left much to be desired—they did not compare to say Hampton Inn hot breakfasts. The first morning, the only hot items were scrambled eggs and pre-made cheese or veggie/egg white omelets and oatmeal. Day 2 offered these items along with pork sausage patties and sausage gravy—or so the labels said. Unfortunately, by 8:30 the gravy was empty, as was the sausage pan, and the eggs were cold. I decided I would just make pancakes, but it was empty as well. The coffee is from a dispenser that makes one cup at a time—a slowwww time—and it’s strong enough to walk. I was surprised by the location of the hotel. It sits amid a commercial area with large office buildings across the street, storage facilities on another side, and flanked by what was once a strip shopping center. The parking lot is large, but it had a car near the hotel with no wheels, propped off the ground by two tires. That did not inspire confidence. It all turned out well, with no problems with my vehicle, but as a woman alone it did not feel very safe.
I found the Holiday Inn Express Richmond-Midtown to be as clean and comfortable as any Hilton and Marriott properties I’ve enjoyed. I would give 5 stars for these areas as well as the friendliness of the two guest services ladies I interacted with upon check-in. On the negative side, the breakfasts left much to be desired—they did not compare to say Hampton Inn hot breakfasts. The first morning, the only hot items were scrambled eggs and pre-made cheese or veggie/egg white omelets and oatmeal. Day 2 offered these items along with pork sausage patties and sausage gravy—or so the labels said. Unfortunately, by 8:30 the gravy was empty, as was the sausage pan, and the eggs were cold. I decided I would just make pancakes, but it was empty as well. The coffee is from a dispenser that makes one cup at a time—a slowwww time—and it’s strong enough to walk. I was surprised by the location of the hotel. It sits amid a commercial area with large office buildings across the street, storage facilities on another side, and flanked by what was once a strip shopping center. The parking lot is large, but it had a car near the hotel with no wheels, propped off the ground by two tires. That did not inspire confidence. It all turned out well, with no problems with my vehicle, but as a woman alone it did not feel very safe.
10
Tony
31 May 2025
·
Stayed 2 nights
Everything was fine. The breakfast was until 9 am only. I think it should be until at least 10 am to accommodate tourists. The nice lady that was in charge of the breakfast area brought us muffins and even told us we could take was still left over but we were fine with the coffee and muffins.
Everything was fine. The breakfast was until 9 am only. I think it should be until at least 10 am to accommodate tourists. The nice lady that was in charge of the breakfast area brought us muffins and even told us we could take was still left over but we were fine with the coffee and muffins.
8
Alva
16 Sept 2024
·
Stayed 1 night
Good place. Clean, convenient, easy parking. One of the elevators was out for a while today, but it seems like it was taken care of quickly. We like staying here. Honestly, the free breakfast leaves a lot to be desired. The food just is not that good, sorry to say. This is really the only negative thing I can say. We will still book here; hopefully it will get better.
Good place. Clean, convenient, easy parking. One of the elevators was out for a while today, but it seems like it was taken care of quickly. We like staying here. Honestly, the free breakfast leaves a lot to be desired. The food just is not that good, sorry to say. This is really the only negative thing I can say. We will still book here; hopefully it will get better.
10
VIPUL
11 May 2025
·
Stayed 2 nights
Good service at checkin (checkin only) Good breakfast
Good service at checkin (checkin only) Good breakfast
2
juanita
4 Jul 2023
·
Stayed 1 night
We got in at 4:30 in the afternoon and two women were just sitting in the lounge area and then one got up to wait on us have no uniform and seemed very unprofessional. We were very disappointed w and two women were just sitting in the lounge area and then one got up to wait honest had no uniform and seemed very unprofessional. We were very disappointed with the breakfast. We got there at 8:45 and half the things had run out the pancake machine was broken, no cinnamon buns no bacon no orange juice we have to ask for that to be refilled as well as another flavor too. Pool location was weird.
We got in at 4:30 in the afternoon and two women were just sitting in the lounge area and then one got up to wait on us have no uniform and seemed very unprofessional. We were very disappointed w and two women were just sitting in the lounge area and then one got up to wait honest had no uniform and seemed very unprofessional. We were very disappointed with the breakfast. We got there at 8:45 and half the things had run out the pancake machine was broken, no cinnamon buns no bacon no orange juice we have to ask for that to be refilled as well as another flavor too. Pool location was weird.
8
karen
27 Aug 2024
·
Stayed 4 nights
Elevator is broken, needs to switch up the breakfast.
Elevator is broken, needs to switch up the breakfast.
10
Stephanie
1 Dec 2025
·
Stayed 2 nights
We were there for shooting star field hockey tournament. Great location as our home base from the two locations. Room was clean, spacious. Breakfast was spot on and the game room was a hit with the teens.
We were there for shooting star field hockey tournament. Great location as our home base from the two locations. Room was clean, spacious. Breakfast was spot on and the game room was a hit with the teens.
10
Jacinta
7 Nov 2025
·
Stayed 1 night
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
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AI-generated summary based on recent guest reviews
10
Maureen
last week
·
Stayed 1 night
Only thing I question was the $7 parking charge when there was plenty of parking space in a normal, flat commercial lot.
Only thing I question was the $7 parking charge when there was plenty of parking space in a normal, flat commercial lot.
8
Vassie
last week
·
Stayed 1 night
The bathroom wasn’t cleaned that well. The room was clean. The staff was friendly and very helpful.
The bathroom wasn’t cleaned that well. The room was clean. The staff was friendly and very helpful.
10
Vorsha
2 weeks ago
·
Stayed 2 nights
Excellent experience! Would stay again!
Excellent experience! Would stay again!
6
Matthew
2 weeks ago
·
Stayed 1 night
My issue with the stay was mainly a transactional error that happened with the payment between Hotels.com and the hotel itself. I had to wait twenty mins to check in to my room because the payment did not go through from Hotels.com. I was initially told to call Hotels.com to address but I don’t see how that was my problem to handle. The staff ending up contacting who was necessary to get it resolved. The whole process lead to delays I was not satisfied with.
My issue with the stay was mainly a transactional error that happened with the payment between Hotels.com and the hotel itself. I had to wait twenty mins to check in to my room because the payment did not go through from Hotels.com. I was initially told to call Hotels.com to address but I don’t see how that was my problem to handle. The staff ending up contacting who was necessary to get it resolved. The whole process lead to delays I was not satisfied with.
10
Tim
3 weeks ago
·
Stayed 2 nights
Clean, good breakfast, staff was helpful.
Clean, good breakfast, staff was helpful.
FAQs about Holiday Inn Express Richmond - Midtown by IHG
Is parking available at the property?
Self parking is available on-site for a fee of USD 7.00 per day for uncovered parking. Extended parking is available at a rate of USD 42.00 per week. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability. Guests planning to arrive after 11:00 PM should contact the property in advance.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Accessible rooms are available, and the registration desk is also wheelchair-accessible.
Where is the property located in relation to key landmarks?
The hotel is located near the airport and within a 10-minute drive of Virginia Commonwealth University and the University of Richmond. It is approximately 10.1 miles from Short Pump Town Center and 3.6 miles from Broad Street.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available from May 22 to September 05, operational from 9:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. There is no minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 132.6562345149994USD
- 2026-11-06: 182.65230888212585USD
- 2026-11-07: 148.89486094358824USD
- 2026-11-08: 128.11346162095643USD
- 2026-11-09: 122.17107844223786USD
- 2026-11-10: 121.18899089820098USD
- 2026-11-11: 122.17107844223786USD
- 2026-11-12: 153.93256463461304USD
- 2026-11-13: NO DATA
- 2026-11-14: 195.7000458312378USD
- 2026-11-15: 132.57761602544403USD
- 2026-11-16: 128.11346162095643USD
- 2026-11-17: 132.68325615783692USD
- 2026-11-18: 128.11346162095643USD
- 2026-11-19: 122.17107844223786USD
- 2026-11-20: 155.93233668814088USD
- 2026-11-21: 178.76496USD
- 2026-11-22: 128.11346162095643USD
- 2026-11-23: 127.42924293727111USD
- 2026-11-24: 128.11346162095643USD
- 2026-11-25: 122.17107844223786USD
- 2026-11-26: 169.2419534199829USD
- 2026-11-27: 175.80908209561156USD
- 2026-11-28: 161.84625763801574USD
- 2026-11-29: 127.42924293727111USD
- 2026-11-30: 127.42924293727111USD
- 2026-12-01: 108.2153801970749USD
- 2026-12-02: 105.02399631529998USD
- 2026-12-03: 105.5951247354126USD
- 2026-12-04: 105.5273404755249USD
- 2026-12-05: 108.52392132772064USD
- 2026-12-06: 101.29090947431945USD
- 2026-12-07: 100.54963847028351USD
- 2026-12-08: 101.54517716649627USD
- 2026-12-09: 101.29090947431945USD
- 2026-12-10: 101.29090947431945USD
- 2026-12-11: 134.04872711141968USD
- 2026-12-12: 133.40248363872527USD
- 2026-12-13: 101.29090947431945USD
- 2026-12-14: 103.53625455892181USD
- 2026-12-15: 103.53625455892181USD
- 2026-12-16: 101.29090947431945USD
- 2026-12-17: 101.29090947431945USD
- 2026-12-18: 115.24660771948241USD
- 2026-12-19: 115.24660771948241USD
- 2026-12-20: 101.29090947431945USD
- 2026-12-21: 100.54963847028351USD
- 2026-12-22: 101.29090947431945USD
- 2026-12-23: 101.29090947431945USD
- 2026-12-24: 100.54963847028351USD
- 2026-12-25: 119.21056338526154USD
- 2026-12-26: 123.16029219870758USD
- 2026-12-27: 108.52392132772064USD
- 2026-12-28: 101.29090947431945USD
- 2026-12-29: 100.54963847028351USD
- 2026-12-30: 105.24774745184325USD
- 2026-12-31: 125.43815702066803USD
- 2027-01-01: 115.24660771948241USD
- 2027-01-02: 119.21056338526154USD
- 2027-01-03: 96.56747516125488USD
- 2027-01-04: 101.29090947431945USD
- 2027-01-05: 101.29090947431945USD
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Alcohol is not served at this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 7.00 per day
- Uncovered extended parking fee: USD 42.00 per week
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
Services
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
ATM/Cash machine
Self laundry
24-Hour Front Desk
Internet
Free wi-fi
General
Non-smoking rooms
Vending machines
Family room
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Fitness Center (nearby)