Graduate by Hilton Richmond

We would go and stay again. The staff was very nice and helpful and very clean and had a food area you could get breakfast lunch and dinner. Or just coffee.

Great location. Nice rooms. Fantastic rooftop bar. Slow elevators!

Hotel towels were an issue.

There was only 3 sets of towels, for a room with two queens. When the towels were replaced a bath mat was not provided so we used one of our bath towels which left us with even fewer after our showers. For the most part the hotel was friendly.

Walking into the room we were hit with a very strong air freshener smell. It was strong enough to spark a headache and was possibly so strong to cover up a hint of cigerette smoke. The air conditioner was not working properly-had to keep turning it off wait a few minutes to turn it back on. The bathroom door wouldn't shut but the worst thing ? THE FIRE ALARM STARTED GOING OFF AROUND MIDNIGHT AND KEPT GOING OFF!!! We made it down from the 7th floor, Firetrucks showed up and gave the all clear-only 2 of 3 elevators were working so we walked back up to the 7th floor. Settled back into bed and THE SMOKE ALARM STARTED AGAIN!! We waited it kept randomly going off so we packed up all our stuff and left. I feel we should be reimbursed from the hotel because this ruined our nieces graduation weekend memories as we didn't get to celebrate Sunday with family.