Name: Sercotel Hotel Europa
Address: San Martín, 52- ( Reception C/ Triunfo 5), San Sebastián, Basque Country, Spain, San Sebastián, Gipuzkoa Province, Spain
Rating: 8.33

Guest reviews

8.3

Very good

Based on 3,264 verified reviews

Who stays here?

Business

7%

Couple

49%

Family

20%

Group

18%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Sercotel Hotel Europa, travellers consistently praise the central, beach-adjacent location and generally friendly staff, while room experiences vary, with many finding them small or noisy and some reporting temperature control or dated bathroom issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Svein Erik

3 weeks ago

·

Stayed 2 nights

Super Location

6

Jonas

3 weeks ago

·

Stayed 2 nights

Normal hotel. Good location.

8

Francisco

Jan 16, 2026

·

Stayed 1 night

Good overall.

10

Mona

Jan 13, 2026

·

Stayed 1 night

Excellent experience from arrival to departure! The concierge staff were welcoming and helpful!

10

Amarilis

Oct 31, 2025

·

Stayed 2 nights

Un hotel excelente, muy céntrico, cómodo, limpio, el desayuno exquisito. Muy cerca de la playa la concha caminando a 3 minutos. Excelente hubicación y el precio excelente. lo recomiendo 100% si vuelvo otra vez selecciono el mismo hotel. Excelente precio An excellent hotel, very central, comfortable, clean, and with an exquisite breakfast. Very close to La Concha Beach, a three-minute walk away. Excellent location and excellent price. I highly recommend it. If I return, I will choose the same hotel.

San Martín, 52- ( Reception C/ Triunfo 5), San Sebastián, Basque Country, Spain

Location

Sercotel Hotel Europa is in the heart of San Sebastián, within a 10-minute walk of Concha Promenade and Concha Beach. This hotel is 0.2 mi (0.3 km) from Bay of Biscay and 0.4 mi (0.6 km) from Academia de Baile Natalia y Fermin.

Concha Promenade(0.1 miles)

Cathedral of the Good Shepherd(0.2 miles)

Bay of Biscay(0.2 miles)

Edificio de Correos(0.3 miles)

Academia de Baile Natalia y Fermin(0.3 miles)

Concha Beach(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 25 per day. Nearby parking is also available for the same rate, located 492 feet away and open from 8:00 AM to midnight. Reservations are not required.

A buffet breakfast is available daily from 7:30 AM to 11 AM for a fee of approximately EUR 16 for adults and children.

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details about specific accessibility features are not provided.

The hotel is centrally located in San Sebastián, just steps from Concha Promenade and 4 minutes on foot from the Bay of Biscay. It is 0.3 miles from Concha Beach and 0.7 miles from Plaza de La Constitucion, making it an ideal base for exploring the area.

Children are allowed at the property, and those aged 16 and above can check in. Specific details on age limits for free stays are not provided.

Sercotel Hotel Europa

Amenities

Property description

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