Name: Holiday Inn Quincy by IHG
Address: 4821 Oak Street, Quincy, Illinois, United States of America, Quincy, Illinois, US
Price range: $120–$254 per night
Rating: 8.68

What guests think

Reviews of Holiday Inn Quincy by IHG describe friendly staff, generally very clean and comfortable rooms, and ongoing renovations mostly limited to the lobby with minimal disturbance reported by guests.

Several reviews note noise from nearby rooms or events and in-room maintenance or HVAC problems. Service is often praised, though multiple guests report slow or absent front desk help, unfriendly interactions, or poor follow-up, and some experienced confusion with meal vouchers. The on-site restaurant and breakfast receive frequent praise, but some cite slow service, late opening hours, or reservation-only offerings, while facilities feedback mentions recurring pool or hot tub issues and intermittent elevator problems. Expect a comfortable stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations are underway with little disturbance reported. Multiple reviews cite pool or hot tub cleanliness or closures and intermittent elevator problems.

Related guest reviews

10

Nicole

Mar 3, 2025

·

Stayed 1 night

Under construction but was still accommodating.

8

Jonathan

Aug 4, 2024

·

Stayed 2 nights

We arrived late in the evening, and the lobby smelled like gas. I let the person in the lobby know and she said it was okay. It made me feel uneasy about falling asleep. Our room didn’t smell like gas. The room was clean and the bed was comfortable. We stayed two nights with no issues other than the smell in the lobby both evenings. It may be a gas smell from the kitchen in the restaurant.

6

Philip

Dec 28, 2024

·

Stayed 1 night

The hotel is going through a needed renovation. Our room was recently updated. Large, comfortable space as we had a suite. Hotel’s Hot tub should be avoided as it looked green; pool was small, unheated, but still fun for our kids.

10

Craig

Aug 2, 2023

·

Stayed 1 night

Good, clean hotel with decent fitness room.

10

Sheryl

May 21, 2025

·

Stayed 2 nights

Ever nice place to stay, would of been nicer if the bar was open later in the evening

6

Allison

Sep 13, 2024

·

Stayed 1 night

Elevator was slow the night we checked in. Upon leaving the elevator was not working at all and had to take the stairs down with all of our belongings. Staff was very friendly, however and the property was clean.

10

Erin

May 30, 2025

·

Stayed 2 nights

We loved our stay at Holiday Inn. They are currently renovationg and aside from just seeing it in the lobby, we never heard or smelled anything. The staff was amazing and quick to answer any questions. We loved Tonys too downstairs for breakfast both mornings.

8

S

Mar 16, 2025

·

Stayed 1 night

No cinnamon buns due to restaurant in hotel? Pool closed. :( No first floor rooms. FYI

10

Tracey

Mar 5, 2023

·

Stayed 1 night

It was great except the pool area. Big clump of hair in the pool. Hot tub bottom had sand and there was mold in the room on the ceiling and wall.

6

Candace

Apr 20, 2025

·

Stayed 2 nights

The room was clean and everything seemed to be in working order, but the bed was elevated, so it was difficult to climb into and the walls were extremely thin so we could smell people making extremely burnt coffee in the rooms next to us and that woke us up very early in the mornings and the hotel states it has breakfast, but it’s through the restaurant and that did not open up until 9 AM so anyone trying to get an early start that is not possible with this. Also, there was only one working elevator so you’re waiting for a line to be able to get up to your room if you’re on the fourth or third floor plus there were no working soda or vending machine machines on the floors.

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Cleanliness

Rooms and common areas are frequently described as very clean or spotless. A few guests reported bathroom odors, pests (ants or spiders), or pool-area cleanliness concerns.

Related guest reviews

2

Melissa

Sep 22, 2025

·

Stayed 1 night

There was an event downstairs and the microphone was so loud it sounded as if the emcee was in our room with us. It was humid in our room and the shower drain had a terrible odor. We had to request a plunger because the water pressure was so low it wouldn’t flush. Ate in the restaurant downstairs, it was decent but over priced.

10

Brandy Marshall

Feb 4, 2024

·

Stayed 1 night

Very clean, personable staff.

10

JOANNA

Sep 28, 2025

·

Stayed 2 nights

The staff was very nice and helpful. The restaurant was very good and their staff was also great. The rooms were very comfortable and spotless. I wouldn't hesitate to stay hete again!

10

Brandon

Mar 18, 2024

·

Stayed 3 nights

Hotel was clean and staff was very friendly. Had convenient shopping within walking distance and plenty of food options close by

6

Bruce

Aug 16, 2025

·

Stayed 6 nights

Generally nice hotel - bad oder in the bathroom.

10

Dezeray

Jul 28, 2024

·

Stayed 1 night

Beautiful clean room!! The only thing I didn’t care for was I could hear kids running through the halls half the night .

2

Candace

May 17, 2025

·

Stayed 2 nights

Due to a long check-out line, we were unable to speak with hotel staff before departing for our softball tournament. We observed spiders in our room on three separate occasions. Unattended alcohol bottles were present by the pool, and excessive noise from running and yelling made sleep impossible. Breakfast service was excessively slow, with a wait time exceeding 20 minutes despite few occupied tables. While we possessed $40 in breakfast vouchers, we were still charged approximately $10 despite our total being less than the voucher amount. Following contact with their chat service, a case number was assigned, but promised follow-up was not received. After repeated attempts, a manager offered IHG points as compensation, which remain uncredited to my account after over a week, despite further follow-up.

10

Andrew

Mar 30, 2025

·

Stayed 1 night

Quiet and clean, you can't ask for more

6

Stacy

Sep 2, 2024

·

Stayed 2 nights

Well the first night there were ants all over the counter, wall, and floor by the refrigerator area. When I tried to call the front desk, my phone in the room would not connect. I kept getting a busy signal. I went down to the desk and the lady at the desk was pleasant and did end up coming upstairs to spray the area with an insecticide. The next morning the ants by the refrigerator were dead, however, there were more across the room by the garbage can, TV area, and desk. I again notified the front desk. The gentleman was not as willing to help but did eventually end up going up to the room to spray. That evening, the ants were gone, however, the button for the elevator had been pushed into the wall. It seemed a precarious thing that could lend to a fire hazard. I could not change rooms as there were no other wheelchair accessible rooms available. The accessibility was decent. The beds were a little too high for an independent transfer and the microwave was on an upper shelf I was unable to reach. But I was not traveling alone so this was not an issue.

10

Anthony

Mar 23, 2025

·

Stayed 1 night

Very clean room. The girl that checked me in was super helpful.

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Rooms

Many guests found rooms spacious, modern, and comfortable. Drawbacks include noise from adjacent rooms or events and maintenance or HVAC issues in some rooms.

Related guest reviews

2

Melissa

Sep 22, 2025

·

Stayed 1 night

There was an event downstairs and the microphone was so loud it sounded as if the emcee was in our room with us. It was humid in our room and the shower drain had a terrible odor. We had to request a plunger because the water pressure was so low it wouldn’t flush. Ate in the restaurant downstairs, it was decent but over priced.

10

Kelly

Jun 25, 2024

·

Stayed 1 night

It was soundproof as advertised. However, we had everything we needed. The hotel is in a great location, conveniently close to everything. There is a bar and grill on the main level of the hotel. The staff was attentive. We had extremely comfortable beds and pillows. The hotel appears modern.

10

Chris

Aug 10, 2024

·

Stayed 1 night

Very nice staff and comfortable Huge rooms

6

Philip

Dec 28, 2024

·

Stayed 1 night

The hotel is going through a needed renovation. Our room was recently updated. Large, comfortable space as we had a suite. Hotel’s Hot tub should be avoided as it looked green; pool was small, unheated, but still fun for our kids.

8

Anthony

Aug 18, 2025

·

Stayed 1 night

Hear TV in next room.

8

Wendy

Jul 8, 2024

·

Stayed 1 night

Comfortable beds

10

Chris

Mar 2, 2024

·

Stayed 1 night

Newly remodeled, quiet, comfortable. Restaurant was ok, good service, food was just ok.

8

Tami

Nov 3, 2024

·

Stayed 1 night

The AC was too loud to have on at night so I was hot sleeping.

2

JOHN

Dec 12, 2025

·

Stayed 4 nights

Fridge was broken I had to move fridge from another room to mine staff wouldn’t help, shower door broken not on hinges, manager was not friendly

6

Candace

Apr 20, 2025

·

Stayed 2 nights

The room was clean and everything seemed to be in working order, but the bed was elevated, so it was difficult to climb into and the walls were extremely thin so we could smell people making extremely burnt coffee in the rooms next to us and that woke us up very early in the mornings and the hotel states it has breakfast, but it’s through the restaurant and that did not open up until 9 AM so anyone trying to get an early start that is not possible with this. Also, there was only one working elevator so you’re waiting for a line to be able to get up to your room if you’re on the fourth or third floor plus there were no working soda or vending machine machines on the floors.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with some standout assistance from managers. However, several reviews mention slow or unavailable front-desk help, unfriendly interactions, poor follow-up, and confusion over meal vouchers.

Related guest reviews

10

Erin

Jun 30, 2025

·

Stayed 2 nights

Great property with friendly staff

10

JOANNA

Sep 28, 2025

·

Stayed 2 nights

The staff was very nice and helpful. The restaurant was very good and their staff was also great. The rooms were very comfortable and spotless. I wouldn't hesitate to stay hete again!

10

Robbie

Nov 26, 2023

·

Stayed 3 nights

The staff was very very nice, from the young lady that called us prior to our arrival to explain the Holiday (thanksgiving) scheduling of meals , to the Manager Tom that checked us in. very accommodating. Will defiantly return when in the area again.

6

Kati

May 22, 2024

·

Stayed 1 night

The restaurant staff, although very friendly, were completely confused by meal vouchers. We were there with entire baseball team for tournament and every single family had to fight with the staff over free meal vouchers. Very stressful. Some of our friends paid full price because they gave up arguing with waiter Toilet in our room stopped working several times. Easy fix by lifting tank lid but still should not have been an issue No one at front desk for many visits to ask questions. Had to keep checking back until someone was there

10

Michele

Mar 3, 2024

·

Stayed 2 nights

Went to watch our son & his Quincy volleyball team play at home. Our first night, there was a really loud & vibrating sound that seem to come from our bathroom & far living room walls. The night manager, Leah, could not figure out where nor what was making the noises. She found us 2 other adjoining rooms to meet our needs because we had a large 1 bedroom suite. By the time we got settled into our new rooms, it was almost 1am. Loved how spacious & clean the rooms were. And Leah gave us several meal passes including comping one of the rooms for our entire stay. She was very efficient & professional. Despite the inconveniences the first night, we would definitely return here again.

4

donald

Mar 18, 2023

·

Stayed 4 nights

We stay in hotels about 30 days a year in various countries besides the U.S. and this hotel hands down wins the award for the worst service. Its like the management probably has never stayed in a hotel. The desk people don't even acknowledge you. We had a suite and there were only 3 hangers in the closet for 2 people. I requested a few more and after 4 days still couldn't get them. The room wasn't cleaned on the second day and I had to ask 3 different times on the 3rd day to have it cleaned

2

Candace

May 17, 2025

·

Stayed 2 nights

Due to a long check-out line, we were unable to speak with hotel staff before departing for our softball tournament. We observed spiders in our room on three separate occasions. Unattended alcohol bottles were present by the pool, and excessive noise from running and yelling made sleep impossible. Breakfast service was excessively slow, with a wait time exceeding 20 minutes despite few occupied tables. While we possessed $40 in breakfast vouchers, we were still charged approximately $10 despite our total being less than the voucher amount. Following contact with their chat service, a case number was assigned, but promised follow-up was not received. After repeated attempts, a manager offered IHG points as compensation, which remain uncredited to my account after over a week, despite further follow-up.

4

Nancy

Apr 6, 2024

·

Stayed 1 night

Had to wait over 5 minutes for the desk clerk to come back. We tried to make conversation about the 100 mile rule to stay there. She was rude and said they were catering to business travel and there were plenty of other nearby hotels for others. Weird that is your business plan, yet you have preteen running all over and you allow dogs. Though it was very cute!!

2

JOHN

Dec 12, 2025

·

Stayed 4 nights

Fridge was broken I had to move fridge from another room to mine staff wouldn’t help, shower door broken not on hinges, manager was not friendly

10

Anthony

Mar 23, 2025

·

Stayed 1 night

Very clean room. The girl that checked me in was super helpful.

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AI-generated summary based on recent guest reviews

Location

Convenient location near shopping, food options, and local stops.

Related guest reviews

10

Kelly

Jun 25, 2024

·

Stayed 1 night

It was soundproof as advertised. However, we had everything we needed. The hotel is in a great location, conveniently close to everything. There is a bar and grill on the main level of the hotel. The staff was attentive. We had extremely comfortable beds and pillows. The hotel appears modern.

10

Brandon

Mar 18, 2024

·

Stayed 3 nights

Hotel was clean and staff was very friendly. Had convenient shopping within walking distance and plenty of food options close by

10

Rebecca

Jul 15, 2024

·

Stayed 1 night

Good hotel for a stopover. We opted to pay $5/two breakfasts when booking, which gave us $10 each toward two breakfasts in their attached restaurant. The portions were huge and both of my children took half the food with them.

8

Janis

Nov 27, 2024

·

Stayed 1 night

Nice view

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant earn frequent praise for taste, coffee, and generous portions. Negatives include slow service at times, voucher confusion, late opening hours, or reservation-only offerings on certain days; some found prices high.

Related guest reviews

2

Melissa

Sep 22, 2025

·

Stayed 1 night

There was an event downstairs and the microphone was so loud it sounded as if the emcee was in our room with us. It was humid in our room and the shower drain had a terrible odor. We had to request a plunger because the water pressure was so low it wouldn’t flush. Ate in the restaurant downstairs, it was decent but over priced.

10

JOANNA

Sep 28, 2025

·

Stayed 2 nights

The staff was very nice and helpful. The restaurant was very good and their staff was also great. The rooms were very comfortable and spotless. I wouldn't hesitate to stay hete again!

10

Bruce

Nov 12, 2023

·

Stayed 5 nights

Property and staff were good - on site restaurant was good for breakfast. Will stay here again.

10

Rebecca

Jul 15, 2024

·

Stayed 1 night

Good hotel for a stopover. We opted to pay $5/two breakfasts when booking, which gave us $10 each toward two breakfasts in their attached restaurant. The portions were huge and both of my children took half the food with them.

8

Bruce

Jun 6, 2024

·

Stayed 7 nights

Probably the best in Quincy - restaurant is fine for breakfast.

6

Kati

May 22, 2024

·

Stayed 1 night

The restaurant staff, although very friendly, were completely confused by meal vouchers. We were there with entire baseball team for tournament and every single family had to fight with the staff over free meal vouchers. Very stressful. Some of our friends paid full price because they gave up arguing with waiter Toilet in our room stopped working several times. Easy fix by lifting tank lid but still should not have been an issue No one at front desk for many visits to ask questions. Had to keep checking back until someone was there

2

Candace

May 17, 2025

·

Stayed 2 nights

Due to a long check-out line, we were unable to speak with hotel staff before departing for our softball tournament. We observed spiders in our room on three separate occasions. Unattended alcohol bottles were present by the pool, and excessive noise from running and yelling made sleep impossible. Breakfast service was excessively slow, with a wait time exceeding 20 minutes despite few occupied tables. While we possessed $40 in breakfast vouchers, we were still charged approximately $10 despite our total being less than the voucher amount. Following contact with their chat service, a case number was assigned, but promised follow-up was not received. After repeated attempts, a manager offered IHG points as compensation, which remain uncredited to my account after over a week, despite further follow-up.

10

Erin

May 30, 2025

·

Stayed 2 nights

We loved our stay at Holiday Inn. They are currently renovationg and aside from just seeing it in the lobby, we never heard or smelled anything. The staff was amazing and quick to answer any questions. We loved Tonys too downstairs for breakfast both mornings.

10

Nina

Oct 12, 2025

·

Stayed 1 night

Very good breakfast. Coffee was great

6

Candace

Apr 20, 2025

·

Stayed 2 nights

The room was clean and everything seemed to be in working order, but the bed was elevated, so it was difficult to climb into and the walls were extremely thin so we could smell people making extremely burnt coffee in the rooms next to us and that woke us up very early in the mornings and the hotel states it has breakfast, but it’s through the restaurant and that did not open up until 9 AM so anyone trying to get an early start that is not possible with this. Also, there was only one working elevator so you’re waiting for a line to be able to get up to your room if you’re on the fourth or third floor plus there were no working soda or vending machine machines on the floors.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$155
February	$157
March	$200
April	$178
May	$159
June	$175
July	$152
August	$156
September	$181
October	$187
November	$169
December	$147

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $167	18	19
20 $132	21 $184	22 $184	23 $185	24 $153	25 $151	26 $210
27 $120	28 $220	29	30 $203

Su	Mo	Tu	We	Th	Fr	Sa
				1 $177	2 $150	3 $150
4 $135	5 $185	6	7 $185	8 $167	9 $180	10 $150
11 $139	12 $194	13 $216	14 $194	15 $173	16 $175	17 $254
18 $127	19 $165	20 $165	21 $165	22 $177	23 $216	24 $211
25 $125	26 $180	27 $180	28 $180	29 $158	30 $125	31 $125

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub (Communications, Mobility)

Premium Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Quincy by IHG

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Prices for upcoming dates