Mercure Sheffield Kenwood Hall & Spa
US$113
/ night
Avg. for October
Prices for Mercure Sheffield Kenwood Hall & Spa
Select dates to see prices and availability
US$113
/ night
Avg. for October
Monthly average prices
Nightly prices at Mercure Sheffield Kenwood Hall & Spa average US$108 in the cheapest month (January) and US$145 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$108 |
| February | US$108 |
| March | US$115 |
| April | US$133 |
| May | US$122 |
| June | US$125 |
| July | US$145 |
| August | US$110 |
| September | US$119 |
| October | US$113 |
| November | US$120 |
| December | US$112 |
J
F
M
A
M
J
J
A
S
Oct · US$113
O
N
D
Most expensive: July (~US$145)
Cheapest: January (~US$108)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet ac...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 11 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at Lakeview Restaurant serving guests of Mercure Sheffield Kenwood Hall & Spa. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 114 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Mercure Sheffield Kenwood Hall & Spa in Sheffield (Nether Edge), you'll be within a 10-minute drive of Peak District National Park and Sheffield General Cemetery. This spa hotel is 14.6 mi (23.4 km) from Chatsworth House and 0.7 mi (1.2 km) from Endcliffe Park.
What's nearby
Sheffield General Cemetery(0.4 Miles)
Endcliffe Park(0.7 Miles)
Sheffield Botanical Gardens(0.9 Miles)
Bramall Lane(1 Miles)
Royal Hallamshire Hospital(1.1 Miles)
University of Sheffield(1.3 Miles)
Wilson Carlile Centre(1.4 Miles)
Meersbrook Park(1.4 Miles)
Weston Park Museum(1.5 Miles)
Sheffield Hallam University(1.5 Miles)
Crookes Park(1.5 Miles)
Millhouses Park(1.5 Miles)
Genting Club Sheffield(1.6 Miles)
Sheffield Winter Garden(1.6 Miles)
Peace Gardens(1.6 Miles)
The nearest major airport is Doncaster (DSA-Sheffield)(25.9 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Kenwood Road, Nether Edge, Sheffield, Sheffield District, England, United Kingdom
Sheffield General Cemetery (0.4 Miles)
Endcliffe Park (0.7 Miles)
Sheffield Botanical Gardens (0.9 Miles)
Bramall Lane (1 Miles)
Royal Hallamshire Hospital (1.1 Miles)
University of Sheffield (1.3 Miles)
Room options
1
Classic Room, 1 Twin Bed
Room details
1 Single Bed
HeatingWi-Fi (Free)Private Bathroom
5
Junior Suite, 1 King Bed, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
325 ft²
BalconyBalcony or TerraceHeatingWi-Fi (Free)Separate Living Room
2
Superior Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
1
Privilege, Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
292 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Family Room, 2 Double Beds (Superior)
Room details
2 Double Beds
Sleeps 4
274 ft²
HeatingWi-Fi (Free)Private Bathroom
3
Classic Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
192 ft²
HeatingWi-Fi (Free)Private Bathroom
2
Classic Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
194 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Mercure Sheffield Kenwood Hall & Spa
7.3
Good
Based on 3,022 verified reviews
Who stays here?
Business
20%
Couple
44%
Family
22%
Group
7%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Sheffield Kenwood Hall & Spa, travellers praise the friendly staff and tranquil grounds with a lake, while many note dated interiors and maintenance issues ranging from tired bathrooms and heating problems to occasional hot water or Wi-Fi issues.
Read moreWas this helpful?
What guests think
At Mercure Sheffield Kenwood Hall & Spa, travellers praise the friendly staff and tranquil grounds with a lake, while many note dated interiors and maintenance issues ranging from tired bathrooms and heating problems to occasional hot water or Wi-Fi issues.
Several reviews report loud evening events or weddings affecting sleep, and some guests were not warned in advance. Breakfast and on-site dining range from excellent to disappointing, and while the spa and pool are appreciated, they feel small or a bit worn at times. Good for a relaxing base near the city if you are flexible about room condition and aware of potential events.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The grounds and lake are a highlight, with on-site parking. Spa/pool and gym are usable but small and sometimes crowded or worn, with occasional maintenance/cleanliness issues and event restrictions on outdoor areas.
Related guest reviews
8
Nigel
25 Jul 2024
·
Stayed 1 night
This hotel is in spacious grounds and you wouldn't think you were near the centre of a major city. It is just about worthy of its 4 Star rating. Only stayed for one night so limited experience of facilities. Staff were helpful especially in the restaurant but we found the restaurant a bit claustrophobic - small and no external windows, and a somewhat limited menu for a 4* hotel. . The Spa was OK. The 'Privilege' room was of a generous size and well appointed but the view of close-by trees made the room a bit dark. We were puzzled as to why there was only one armchair in a double room as there was plenty of space for two and also the lack of information in the room about the hotel . Only one small gripe - the marmalade dispenser was empty but when we advised the staff nothing was done during the whole duration of breakfast. Small issue but annoying.
This hotel is in spacious grounds and you wouldn't think you were near the centre of a major city. It is just about worthy of its 4 Star rating. Only stayed for one night so limited experience of facilities. Staff were helpful especially in the restaurant but we found the restaurant a bit claustrophobic - small and no external windows, and a somewhat limited menu for a 4* hotel. . The Spa was OK. The 'Privilege' room was of a generous size and well appointed but the view of close-by trees made the room a bit dark. We were puzzled as to why there was only one armchair in a double room as there was plenty of space for two and also the lack of information in the room about the hotel . Only one small gripe - the marmalade dispenser was empty but when we advised the staff nothing was done during the whole duration of breakfast. Small issue but annoying.
8
David
5 Apr 2025
·
Stayed 3 nights
Not bad but could do with a clean. The pool was very nice but again a bit shabby. Room was OK but let down by bathroom being a bit shoddy. Grounds are lovely with ducks on the lake.
Not bad but could do with a clean. The pool was very nice but again a bit shabby. Room was OK but let down by bathroom being a bit shoddy. Grounds are lovely with ducks on the lake.
8
Margot
30 Jun 2024
·
Stayed 2 nights
Staff excellent. Room good on the whole. Nice atmosphere to the place. Pool small but good for a quick dip . Spa treatment, had an excellent massage from Chloe. Will stay again.
Staff excellent. Room good on the whole. Nice atmosphere to the place. Pool small but good for a quick dip . Spa treatment, had an excellent massage from Chloe. Will stay again.
10
Andy
17 Nov 2023
·
Stayed 1 night
booked at a bargain price on hotels . Com. A nice easy walk into town and a cheap Uber home. The pools lovely , enjoy it. Free parking more than helps to compensate for the small premium over city centre hotels.
booked at a bargain price on hotels . Com. A nice easy walk into town and a cheap Uber home. The pools lovely , enjoy it. Free parking more than helps to compensate for the small premium over city centre hotels.
8
Martin
19 Jun 2023
·
Stayed 2 nights
Great place close to the city with excellent facilities. Bathrooms a little dated, very comfortable beds. Disappointed to find access to garden area restricted due to private function in the evening.
Great place close to the city with excellent facilities. Bathrooms a little dated, very comfortable beds. Disappointed to find access to garden area restricted due to private function in the evening.
8
Michelle
21 Feb 2025
·
Stayed 1 night
The service was great and the staff very friendly and helpful. Our initial room had a very strange strong unpleasant smell so we asked to be moved. They moved us happily into another room but unfortunately that smelt of stale smoke but it was preferable to the first room. The facilities were good. We used the gym, pool and sauna several times during our stay. They are very small so if it’s busy it might be an issue. Food and drink was good.
The service was great and the staff very friendly and helpful. Our initial room had a very strange strong unpleasant smell so we asked to be moved. They moved us happily into another room but unfortunately that smelt of stale smoke but it was preferable to the first room. The facilities were good. We used the gym, pool and sauna several times during our stay. They are very small so if it’s busy it might be an issue. Food and drink was good.
10
Louise
29 Aug 2024
·
Stayed 2 nights
Absolutely Amazing, suites are so quite and spacious. The pool area is lovely and clean.
Absolutely Amazing, suites are so quite and spacious. The pool area is lovely and clean.
8
Michelle
10 Aug 2025
·
Stayed 1 night
The grounds and spa were lovely. Room large and airy. Great stay.
The grounds and spa were lovely. Room large and airy. Great stay.
8
Michael
16 Feb 2024
·
Stayed 2 nights
Lovely hotel with brilliant staff and great facilities, especially the Spa. Parking was limited and the hotel although clean, is starting to look a little tired.
Lovely hotel with brilliant staff and great facilities, especially the Spa. Parking was limited and the hotel although clean, is starting to look a little tired.
8
Jen
12 Nov 2024
·
Stayed 2 nights
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: some note spotless rooms, but many report dust, stains, mouldy grout, pests, and missed or superficial housekeeping, including empty toiletries or unclean glassware.
Related guest reviews
4
David
25 May 2025
·
Stayed 3 nights
Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.
Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.
4
Mark
4 Dec 2023
·
Stayed 1 night
Very poor overall, terrible breakfast and poor organisation in the breakfast hall. No plates available, glasses or coffee cups, big queues of everyone chasing all the above, low quality ingredients been used. Only water coming out of the orange and apple juice dispenser. Bedrooms really cold, no hot water in the morning. Went to tell reception twice but no one available. And then previous guests private things left in bedside cupboard, so not checked by the cleaning team beforehand.
Very poor overall, terrible breakfast and poor organisation in the breakfast hall. No plates available, glasses or coffee cups, big queues of everyone chasing all the above, low quality ingredients been used. Only water coming out of the orange and apple juice dispenser. Bedrooms really cold, no hot water in the morning. Went to tell reception twice but no one available. And then previous guests private things left in bedside cupboard, so not checked by the cleaning team beforehand.
2
Mark
13 Mar 2024
·
Stayed 2 nights
There was dried blood on bedsheets- a total health hygiene and had to be moved room due to it and heating didn’t work in the second room I was moved to
There was dried blood on bedsheets- a total health hygiene and had to be moved room due to it and heating didn’t work in the second room I was moved to
4
Nigel
15 Jan 2025
·
Stayed 1 night
This hotel has underinvested in both its maintenance and staffing. Only one member of staff on duty at breakfast. My bedroom curtains had blood splatter across them, along with a broken wardrobe door and a bathroom door that would not fully open. Grim is really not the word! The grounds have homeless men wandering around.
This hotel has underinvested in both its maintenance and staffing. Only one member of staff on duty at breakfast. My bedroom curtains had blood splatter across them, along with a broken wardrobe door and a bathroom door that would not fully open. Grim is really not the word! The grounds have homeless men wandering around.
2
Nicholas
28 Nov 2023
·
Stayed 2 nights
The public areas were dirty this included the bar area, restaurant and spa. The latter was filthy with hair, tissue and scum in the steam room, pool area and changing rooms. The gym had dirty tissue which was there when I arrived and still there two days later. No hot water in the room and it was almost 12 hours later before I was offered another room. The restaurant service was terrible. It took an hour for the first course to be served and over twenty minutes passed with no sign of a dessert. The reception staff were never present at the desk and spent all their time in what appeared to be a back office. Thoroughly disappointed
The public areas were dirty this included the bar area, restaurant and spa. The latter was filthy with hair, tissue and scum in the steam room, pool area and changing rooms. The gym had dirty tissue which was there when I arrived and still there two days later. No hot water in the room and it was almost 12 hours later before I was offered another room. The restaurant service was terrible. It took an hour for the first course to be served and over twenty minutes passed with no sign of a dessert. The reception staff were never present at the desk and spent all their time in what appeared to be a back office. Thoroughly disappointed
4
Keeley
16 Apr 2025
·
Stayed 1 night
Property was poorly maintained, shower door didn’t stop the water pouring down the side and flooding the bathroom floor. Glasses were unclean, light fixtures were filthy, cracks in the bath tub that had been filled with black stuff and hadn’t even tidied up the messy excess filler.
Property was poorly maintained, shower door didn’t stop the water pouring down the side and flooding the bathroom floor. Glasses were unclean, light fixtures were filthy, cracks in the bath tub that had been filled with black stuff and hadn’t even tidied up the messy excess filler.
6
Ryan
22 Dec 2023
·
Stayed 2 nights
Not the cleanest room, but staff where brilliant and facilities where good
Not the cleanest room, but staff where brilliant and facilities where good
8
Paula
4 Jun 2025
·
Stayed 2 nights
It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.
It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.
10
Keeley
17 Dec 2025
·
Stayed 1 night
Spotless rooms friendly staff
Spotless rooms friendly staff
6
Urmisha
23 May 2025
·
Stayed 2 nights
Lovely hotel exterior and grounds but the room and bathroom need a good update. Lots of little moths in the room which needs looking into.
Lovely hotel exterior and grounds but the room and bathroom need a good update. Lots of little moths in the room which needs looking into.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds and some pleasant lake or garden views, but many feel dated with poor lighting and limited sockets, and Wi-Fi can be unreliable in distant rooms. Event noise and a lack of air conditioning or effective temperature control can affect comfort.
Related guest reviews
4
Paul
10 Dec 2025
·
Stayed 1 night
The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.
The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.
10
Orlando
17 Aug 2025
·
Stayed 2 nights
Beautiful and peaceful scenery… great place to unwind… loved our room as it opened up to the lake… would stay again and again… thank you
Beautiful and peaceful scenery… great place to unwind… loved our room as it opened up to the lake… would stay again and again… thank you
6
Paul
25 Nov 2024
·
Stayed 1 night
Elise on reception was the highlight upon our arrival. Very personable and helpful. Room was poor standard, no lighting in main area other than one lamp by the bed and one on dressing table. Altogether dingy. Pillows in particular did not smell fresh, disgusting. Bathroom shabby with rusted light fitments and stains on door. Definitely would not recommend.
Elise on reception was the highlight upon our arrival. Very personable and helpful. Room was poor standard, no lighting in main area other than one lamp by the bed and one on dressing table. Altogether dingy. Pillows in particular did not smell fresh, disgusting. Bathroom shabby with rusted light fitments and stains on door. Definitely would not recommend.
10
Rory
3 May 2023
·
Stayed 4 nights
It's in a fantastic location, easy to access, beautiful and spacious grounds. My room was - admittedly - literally the furthest from the reception area and thus the wi-fi was pretty unreliable. However, the transportation links to downtown Sheffield are easy, the breakfast buffet was excellent and the 24 hour bar was a major plus. Highly recommended.
It's in a fantastic location, easy to access, beautiful and spacious grounds. My room was - admittedly - literally the furthest from the reception area and thus the wi-fi was pretty unreliable. However, the transportation links to downtown Sheffield are easy, the breakfast buffet was excellent and the 24 hour bar was a major plus. Highly recommended.
6
Louise
30 Jun 2025
·
Stayed 1 night
Really friendly and helpful staff On the downside, tired dated rooms, very noisy late into the early hours due to a wedding b
Really friendly and helpful staff On the downside, tired dated rooms, very noisy late into the early hours due to a wedding b
10
C
24 Oct 2023
·
Stayed 2 nights
Spacious room (Privelege) with everything you would need.
Spacious room (Privelege) with everything you would need.
8
Madeleine
2 Jun 2025
·
Stayed 2 nights
The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!
The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!
6
Ian
6 Dec 2025
·
Stayed 3 nights
The room was dated and uninviting
The room was dated and uninviting
8
Julie
30 Jul 2024
·
Stayed 2 nights
This hotel is in a good location when we are visiting family. The grounds are very nice and quiet. We had a great room on this stay, but it was almost unbearably hot both in the room and on the corridor leading to the room. It definitely needs air conditioning!
This hotel is in a good location when we are visiting family. The grounds are very nice and quiet. We had a great room on this stay, but it was almost unbearably hot both in the room and on the corridor leading to the room. It definitely needs air conditioning!
8
Jen
12 Nov 2024
·
Stayed 2 nights
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, with standout receptionists and occasional complimentary upgrades. Some guests also report slow or unresponsive service and poor communication around weddings or issues.
Related guest reviews
4
Richard
22 Sept 2023
·
Stayed 1 night
Inexperienced staff unfamiliar with hotel systems and equipment resulting in long waits at check in and for service at bar. Some staff apparently indifferent to the fact that they are working in a service industry and that their wages ultimately depend on them providing a service to their guests - the customers. I doubt after this recent experience that they will benefit from any further contributions to their income from me.
Inexperienced staff unfamiliar with hotel systems and equipment resulting in long waits at check in and for service at bar. Some staff apparently indifferent to the fact that they are working in a service industry and that their wages ultimately depend on them providing a service to their guests - the customers. I doubt after this recent experience that they will benefit from any further contributions to their income from me.
10
Claire
21 Dec 2024
·
Stayed 1 night
The newer part - where my room was - was functional, if not beautiful, but lovely and clean and comfortable, with gorgeous linen and towels. The older part was really lovely and very worth preserving and maintaining. The absolute best part of my stay was the staff. All impeccable, friendly and professional. Thank you Warlei for my clean, fresh room; Charley and Ellise on the front desk, Paul and Chloey in hospitality as well as all the rest of the team who worked so hard. You’re all marvellous!
The newer part - where my room was - was functional, if not beautiful, but lovely and clean and comfortable, with gorgeous linen and towels. The older part was really lovely and very worth preserving and maintaining. The absolute best part of my stay was the staff. All impeccable, friendly and professional. Thank you Warlei for my clean, fresh room; Charley and Ellise on the front desk, Paul and Chloey in hospitality as well as all the rest of the team who worked so hard. You’re all marvellous!
4
Paul
10 Dec 2025
·
Stayed 1 night
The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.
The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.
10
Francesca
5 May 2025
·
Stayed 2 nights
Brilliant position in Sheffield, exceptionally helpful staff
Brilliant position in Sheffield, exceptionally helpful staff
10
Gillian
31 May 2025
·
Stayed 1 night
Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere
Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere
10
Rosemarie
4 Oct 2024
·
Stayed 2 nights
We stay at the Kenwood hotel whenever we visit my son and daughter - we've had our ups and downs with staff and facilities in the past However this stay has been exceptional - our double rooms were upgraded to Premium with no extra cost - the rooms were beautiful - spacious - warm - clean - fantastic I wiuld like to thank the manager on duty today - his enthusiasm professionalism shone through - we were sitting in the lounge waiting to leave - I saw and heard the guests respond to him as he looked after their needs It was refreshing to see an attentive manager. Hope his attitude and standards show in the rest of the staff
We stay at the Kenwood hotel whenever we visit my son and daughter - we've had our ups and downs with staff and facilities in the past However this stay has been exceptional - our double rooms were upgraded to Premium with no extra cost - the rooms were beautiful - spacious - warm - clean - fantastic I wiuld like to thank the manager on duty today - his enthusiasm professionalism shone through - we were sitting in the lounge waiting to leave - I saw and heard the guests respond to him as he looked after their needs It was refreshing to see an attentive manager. Hope his attitude and standards show in the rest of the staff
2
D
2 Jul 2025
·
Stayed 1 night
I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.
I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.
10
Nicola
22 Dec 2024
·
Stayed 1 night
Reception brilliant, room lovely, warm bedding, crisp white and so comfy . Would definitely stay again.
Reception brilliant, room lovely, warm bedding, crisp white and so comfy . Would definitely stay again.
2
JANE
20 May 2024
·
Stayed 2 nights
This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back. I had to walk at least 3-4m to get to the front desk for a very simple question regarding their spa facility! No comparison whatsoever to the MERCURE chain hotel in Germany! Breakfast is not good too! Anyway, would never be back again! Will make a serious complain to C.S. after return.
This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back. I had to walk at least 3-4m to get to the front desk for a very simple question regarding their spa facility! No comparison whatsoever to the MERCURE chain hotel in Germany! Breakfast is not good too! Anyway, would never be back again! Will make a serious complain to C.S. after return.
10
Adrian
19 Nov 2025
·
Stayed 2 nights
Staff were very friendly and helpful. Nicky was particularly helpful and very professional.
Staff were very friendly and helpful. Nicky was particularly helpful and very professional.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Leafy, tranquil setting near Sheffield city centre and Ecclesall Road; several note it’s about a 25–30 minute walk into town. Handy base for the Peaks or visiting family, with on-site parking.
Related guest reviews
6
Caroline
21 Jun 2025
·
Stayed 3 nights
The best part of this hotel is definitely the location. It is in a tranquil oasis just a few minutes away from Sheffield city centre. Sadly although the area was beautiful it was let down by litter in the hotel grounds and very unkempt & overgrown trees & bushes everywhere. Access to the patio was limited - only being accessible via the restaurant/function room or by walking around the back of the hotel and battling along an overgrown footpath. The room we stayed in was extremely tired although functional. A shabby bathroom & poor quality & limited selection of tea & coffee making facilities. We had breakfast our first morning for ease and again although some elements were good there was a poor choice in some areas. No marmalade or choice of jam on a breakfast buffet?? Just again a cheap, poor quality strawberry jam in plastic packaging, The staff were all very helpful and polite.
The best part of this hotel is definitely the location. It is in a tranquil oasis just a few minutes away from Sheffield city centre. Sadly although the area was beautiful it was let down by litter in the hotel grounds and very unkempt & overgrown trees & bushes everywhere. Access to the patio was limited - only being accessible via the restaurant/function room or by walking around the back of the hotel and battling along an overgrown footpath. The room we stayed in was extremely tired although functional. A shabby bathroom & poor quality & limited selection of tea & coffee making facilities. We had breakfast our first morning for ease and again although some elements were good there was a poor choice in some areas. No marmalade or choice of jam on a breakfast buffet?? Just again a cheap, poor quality strawberry jam in plastic packaging, The staff were all very helpful and polite.
8
Angus
22 Oct 2024
·
Stayed 2 nights
We really enjoyed our stay at Kenwood Hall. It was the perfect location for exploring Sheffield and the Peak District, with the added bonus that it is dog friendly too! A special mention for Hollie working in the cafe/restaurant area, who was very helpful and friendly!
We really enjoyed our stay at Kenwood Hall. It was the perfect location for exploring Sheffield and the Peak District, with the added bonus that it is dog friendly too! A special mention for Hollie working in the cafe/restaurant area, who was very helpful and friendly!
10
Marie
13 Oct 2024
·
Stayed 1 night
Lovely stay in Nether Edge, quiet streets around the hotel.
Lovely stay in Nether Edge, quiet streets around the hotel.
10
KEITH
23 Aug 2024
·
Stayed 2 nights
Really pleasant welcome from receptionist starting the stay in great mood. Large clean room in very large old house. Good common facilities and best of all short walk from lively Eccleshall road area.
Really pleasant welcome from receptionist starting the stay in great mood. Large clean room in very large old house. Good common facilities and best of all short walk from lively Eccleshall road area.
8
john
12 Nov 2023
·
Stayed 3 nights
Great location - happy to recommend
Great location - happy to recommend
8
Cael
17 Apr 2025
·
Stayed 3 nights
Hotel was in ideal location for my work
Hotel was in ideal location for my work
10
STEPHEN
24 May 2023
·
Stayed 1 night
A beautiful hotel hidden away in the middle of a city. Particularly loved the grounds which provide a general relaxing walk around a very picturesque lake
A beautiful hotel hidden away in the middle of a city. Particularly loved the grounds which provide a general relaxing walk around a very picturesque lake
10
Maria
28 Jun 2024
·
Stayed 2 nights
Relaxing and good location
Relaxing and good location
8
Pawel
6 Feb 2025
·
Stayed 3 nights
Lovely location, handy for this part of Sheffield. Hotel is quite used by now - ready for a spruce up, from head to toe. Nice, helpful staff. Parking included in room rate is an advantage.
Lovely location, handy for this part of Sheffield. Hotel is quite used by now - ready for a spruce up, from head to toe. Nice, helpful staff. Parking included in room rate is an advantage.
8
Jen
12 Nov 2024
·
Stayed 2 nights
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety but also described as chaotic or lukewarm at times, with queues for hot-drink machines. Bar/restaurant meals range from tasty to limited or overpriced, and service can be slow during events.
Related guest reviews
8
Teresa
17 Sept 2023
·
Stayed 1 night
The hotel was lovely but the buffet breakfast was chaotic and food temperature was tepid. The grounds looked beautiful would liked to walk around them if we had been there longer.
The hotel was lovely but the buffet breakfast was chaotic and food temperature was tepid. The grounds looked beautiful would liked to walk around them if we had been there longer.
8
rob
6 May 2024
·
Stayed 1 night
Hotel well located but rooms were a little dated. Breakfast was very good but only 1 hot drink machine working - temperamental at best and long queue to get a hot drink !
Hotel well located but rooms were a little dated. Breakfast was very good but only 1 hot drink machine working - temperamental at best and long queue to get a hot drink !
6
Anita
27 Aug 2024
·
Stayed 1 night
Lovely setting but a bit tired. Restaurant food was overpriced and not the best quality. Had to send steak back and replacement was not much better
Lovely setting but a bit tired. Restaurant food was overpriced and not the best quality. Had to send steak back and replacement was not much better
10
John
13 Sept 2025
·
Stayed 1 night
We regularly stay here as it’s close to our family. The rooms are big, warm and comfortable with the addition of bathrobes. and the beds are to our liking. A bit of comfort on a cold autumnal day. The breakfast’s are fabulous with a large selection of hot and cold foods. The grounds of the hotel are nicely laid out and come in handy to walk our dog
We regularly stay here as it’s close to our family. The rooms are big, warm and comfortable with the addition of bathrobes. and the beds are to our liking. A bit of comfort on a cold autumnal day. The breakfast’s are fabulous with a large selection of hot and cold foods. The grounds of the hotel are nicely laid out and come in handy to walk our dog
6
Elaine
11 Dec 2024
·
Stayed 1 night
Hotel was a nice place but very tired and in need if decoration. Hitek receptuin staff were lovely. Breakfast was good Evening meals were the worst I have had in a long time. Supermarket bread rolls, raw steak, slow service, freezing cold restaurant. So cold couldnt eat desert. Spoke to a manager who promised to rectify meal problems. Still waiting despite several emails.
Hotel was a nice place but very tired and in need if decoration. Hitek receptuin staff were lovely. Breakfast was good Evening meals were the worst I have had in a long time. Supermarket bread rolls, raw steak, slow service, freezing cold restaurant. So cold couldnt eat desert. Spoke to a manager who promised to rectify meal problems. Still waiting despite several emails.
4
Emily
27 Apr 2024
·
Stayed 1 night
The staff, particularly Amhieet, were delightful! They made the stay pleasant. However, there was a large event happening at the hotel that we were not made aware of until after we checked in. This event was blasting music until 12AM which prevented us from sleeping. We would have appreciated being emailed beforehand so that we could make alternate arrangements instead of having no choice but to stay awake half the night. Additionally, the toilet in our room was only barely functional and despite reporting it to reception, nothing was done to try to repair it or move us to a different room. They told us to just press the handle harder, which did not make a difference. There was mold in the shower heads, half a used cigarette on the floor of the bathroom, and no plugs near the beds to charge devices. Lastly, the WiFi was almost nonexistent and even the television struggled to display anything. Very disappointed because the property was beautiful and we were greatly looking forward to a relaxing stay.
The staff, particularly Amhieet, were delightful! They made the stay pleasant. However, there was a large event happening at the hotel that we were not made aware of until after we checked in. This event was blasting music until 12AM which prevented us from sleeping. We would have appreciated being emailed beforehand so that we could make alternate arrangements instead of having no choice but to stay awake half the night. Additionally, the toilet in our room was only barely functional and despite reporting it to reception, nothing was done to try to repair it or move us to a different room. They told us to just press the handle harder, which did not make a difference. There was mold in the shower heads, half a used cigarette on the floor of the bathroom, and no plugs near the beds to charge devices. Lastly, the WiFi was almost nonexistent and even the television struggled to display anything. Very disappointed because the property was beautiful and we were greatly looking forward to a relaxing stay.
10
Maureen
14 Sept 2025
·
Stayed 2 nights
Had 2 night stay staff excellent breakfast excellent Staff excellent performance
Had 2 night stay staff excellent breakfast excellent Staff excellent performance
2
D
2 Jul 2025
·
Stayed 1 night
I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.
I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.
6
IAN
28 Aug 2024
·
Stayed 2 nights
Restaurant limited choice and overpriced.
Restaurant limited choice and overpriced.
10
Enjay
18 Oct 2024
·
Stayed 1 night
Lovely friendly staff. Our room was very spacious and the bed was very comfortable. Dinner in the hotel was excellent. We plumped for simple fish and chips. The portion was huge, the fish was fresh, the batter crispy and the chips were 'proper good'!
Lovely friendly staff. Our room was very spacious and the bed was very comfortable. Dinner in the hotel was excellent. We plumped for simple fish and chips. The portion was huge, the fish was fresh, the batter crispy and the chips were 'proper good'!
Was this helpful?
AI-generated summary based on recent guest reviews
2
Roghayeh
2 weeks ago
·
Stayed 1 night
The towel in my room had black stains all over it yet had been folded neatly and placed on my bed - is anyone actually checking the towels for cleanliness? The room was also very shabby and there were stains on my duvet. Was uncomfortable my entire stay.
The towel in my room had black stains all over it yet had been folded neatly and placed on my bed - is anyone actually checking the towels for cleanliness? The room was also very shabby and there were stains on my duvet. Was uncomfortable my entire stay.
10
Neil
3 weeks ago
·
Stayed 1 night
Great place to stay. Highly recommended
Great place to stay. Highly recommended
10
Susan
4 weeks ago
·
Stayed 1 night
I choose to stay here whenever I come to Sheffield as although it's not in the city centre nothing is far and the hotel, location, its staff and the amenities all make it worth while. I use the pool, enjoy the garden and am very pleased to see that management are investing in upgrading the property. Beyond all that they involve the lical community, te.g. a Firework night free for guests and neighbours.
I choose to stay here whenever I come to Sheffield as although it's not in the city centre nothing is far and the hotel, location, its staff and the amenities all make it worth while. I use the pool, enjoy the garden and am very pleased to see that management are investing in upgrading the property. Beyond all that they involve the lical community, te.g. a Firework night free for guests and neighbours.
8
Gillian
26 Sept 2026
·
Stayed 1 night
Nice hotel. Lovely grounds
Nice hotel. Lovely grounds
8
Jon
4 Sept 2026
·
Stayed 1 night
Àaaaààaffffffffffffffffffffffffffffffff
Àaaaààaffffffffffffffffffffffffffffffff
FAQs about Mercure Sheffield Kenwood Hall & Spa
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 5.00 per day. Parking is limited, and no reservation is required.
What breakfast options are offered?
English breakfasts are served at the hotel for a fee of approximately GBP 18.95 per person. Serving hours are weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.
Are pets allowed at the hotel?
Pets are allowed at the hotel with a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of GBP 15, subject to availability.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is situated in Sheffield's Nether Edge, within a 15-minute drive of Peak District National Park and Meadowhall Shopping Centre. It is 0.7 miles from Endcliffe Park and approximately 25.9 miles from Doncaster Airport.
Does the hotel have a swimming pool?
The hotel features an indoor swimming pool. Operational hours and seasonal availability are not specified.
What are the policies for children staying at the hotel?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of GBP 10.00 per night, subject to availability. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-26: 99.69803325735475USD
- 2026-10-27: 117.34988307408906USD
- 2026-10-28: 81.64385042249299USD
- 2026-10-29: NO DATA
- 2026-10-30: 97.78351682952119USD
- 2026-10-31: 149.83322040972902USD
- 2026-11-01: 87.131382USD
- 2026-11-02: 100.01938490922547USD
- 2026-11-03: 118.37580329360964USD
- 2026-11-04: 118.42048707631685USD
- 2026-11-05: 104.10337867343141USD
- 2026-11-06: 160.03100903671265USD
- 2026-11-07: 150.8980461161957USD
- 2026-11-08: 80.9076972470398USD
- 2026-11-09: 94.7658998777237USD
- 2026-11-10: 100.7761797252884USD
- 2026-11-11: 100.15032552290344USD
- 2026-11-12: 96.01860542202759USD
- 2026-11-13: 153.36306026983644USD
- 2026-11-14: 173.36692361558534USD
- 2026-11-15: 90.68424129499054USD
- 2026-11-16: 101.35297807162476USD
- 2026-11-17: 136.02635768120575USD
- 2026-11-18: 117.54278269983674USD
- 2026-11-19: 106.68734219866181USD
- 2026-11-20: 158.69741587431338USD
- 2026-11-21: NO DATA
- 2026-11-22: 85.3498771679535USD
- 2026-11-23: 110.91917681326295USD
- 2026-11-24: 118.6896636151352USD
- 2026-11-25: 120.0232567775345USD
- 2026-11-26: 85.3498771679535USD
- 2026-11-27: 194.70439716885377USD
- 2026-11-28: 188.03643135685732USD
- 2026-11-29: 74.68114039131927USD
- 2026-11-30: 100.82875539866639USD
- 2026-12-01: 118.6896636151352USD
- 2026-12-02: 120.0232567775345USD
- 2026-12-03: 111.54735767456056USD
- 2026-12-04: 124.46000782765199USD
- 2026-12-05: NO DATA
- 2026-12-06: 86.68346180779267USD
- 2026-12-07: 100.15032552290344USD
- 2026-12-08: NO DATA
- 2026-12-09: 185.33292188082888USD
- 2026-12-10: 100.84620960179139USD
- 2026-12-11: 140.97410439097595USD
- 2026-12-12: 153.36306026983644USD
- 2026-12-13: 68.01317884060288USD
- 2026-12-14: 100.92806879174043USD
- 2026-12-15: 99.0734403938675USD
- 2026-12-16: 101.35297807162476USD
- 2026-12-17: 91.51029043458558USD
- 2026-12-18: 140.02713716840364USD
- 2026-12-19: 125.11172800000001USD
- 2026-12-20: 76.5974209890976USD
- 2026-12-21: 90.68424129499054USD
- 2026-12-22: 101.35297807162476USD
- 2026-12-23: 90.68424129499054USD
- 2026-12-24: 120.91154617368318USD
- 2026-12-25: 189.41819402905276USD
- 2026-12-26: 114.68889265049745USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately GBP 18.95 per person
- Self parking fee: GBP 3.00 per day
- Pet fee: GBP 15.00 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: GBP 15 (subject to availability)
- Late check-out fee: GBP 15 (subject to availability)
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Lockers Available
Activities
Swimming pool
Garden
Golf course (nearby)
Fishing
Pool indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)