Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee of approximately GBP 15 for adults and children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee of GBP 20, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Chester, within a 5-minute drive of Countess of Chester Hospital and Chester City Walls. It is approximately 1.8 miles from the University of Chester and 2.5 miles from Chester Racecourse.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GBP 20 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Brook Mollington Banastre Hotel & Spa in Mollington

Average nightly price at Brook Mollington Banastre Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	$71
February	$80
March	$82
April	$109
May	$114
June	$104
July	$137
August	$122
September	$122
October	$92
November	$101
December	$85

What guests think

At Brook Mollington Banastre Hotel & Spa, guests consistently note a dated property with varied experiences: friendly staff and a decent-sized pool contrast with maintenance issues, inconsistent cleanliness, and noise or comfort problems in some rooms.

Leisure facilities range from enjoyable to frustrating, with reports of closed or cold pools, out-of-order jacuzzi/steam areas, and a tired gym, though gardens and parking are appreciated. Dining feedback is mixed: some liked dinners and basic breakfasts, while others found limited choice, delays, missed orders, and prices that felt high. The location works well for Chester Zoo and accessing Chester, generally providing a quiet base. Expect a functional base with amenities, but standards vary noticeably.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and spa draw families and can be enjoyable, but there are several reports of closures, cold water/changing areas, and out-of-order jacuzzi/steam facilities, plus a dated gym. Gardens and on-site parking are appreciated.

Related guest reviews

4

Katrina

Apr 15, 2025

·

Stayed 1 night

The outside of the hotel looked dated, the inside had a moldy stale smell. We were put in room 7. It was a large twin room. The floor boards creaked and the interior was incredibly dated. Although the water was hot, The cold tap only dibbled and so it took Forever for the bath to cool. The view was over the staff quarters and so we had to keep the curtains closed. The gym was very dated, rusty machines, most were broken, and very dirty. They were not safe to use. The Jacuzzi was broken and the swimming pool was freezing. It was not safe to use, and even when I aired my concerns, it was shunned away!! The hotel needs to be cleaned, serviced, and upgraded. I would need to be paid a lot to stay here again!!

8

Natalie

Aug 13, 2025

·

Stayed 2 nights

Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again.

6

Matthew

Sep 8, 2024

·

Stayed 1 night

Had a family suite for one night to stay with my 2 boys. The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit! I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired. The pool area was good. Nice large pool with a childrens section.

10

Linda

Oct 28, 2025

·

Stayed 1 night

Good room and did what we need.. Clean and tidy room.. The pool and spa was good

8

Sarah louise

Aug 30, 2024

·

Stayed 1 night

Lovely hotel amazing food . Only issue pool was out of order.

10

Kathleen

Feb 3, 2025

·

Stayed 2 nights

Lovely venue, full of character. The spa facilities are amazing, and probably worth a visit just for that! Friendly, helpful staff add to the great overall experience of staying at this hotel.

4

Natalie

Dec 4, 2024

·

Stayed 1 night

Disappointing. Room was ok but quite cramped. Went to reception to get towels for the pool and was told they'd run out but they would bring wine down to us. No towels turned up Pool was icy cold. Jacuzzi was dirty and the steam room was out of order. Ladies changing rooms were so cold I couldn't get changed in there. We had to dress over our wet costumes and get sorted in our room. Glad we were only there for the one night

4

Jackie

Apr 14, 2025

·

Stayed 1 night

Hotel staff friendly. Hotel itself is shabby and in need of updating. Heating not on in certain areas, pool changing area was freezing, I would recommend treating the jacuzzi with chemicals overnight so people can actually use it from early morning after all it is what is included in the price. Breakfast not too bad but the teabags they use are awful ( cheap) and the milk was going off ( didn’t drink) so overall apart from staff being friendly I won’t be returning.

6

paul

Dec 10, 2023

·

Stayed 1 night

Good value but a bit past it's heyday. Pool and gym is of a decent standard although steam room was out of order. likewise the TV in the room had no reception. another family with a similar problem were comp'd a round of drinks but we didn't find our faulty telly till the end of the night.... D'oh!

6

Sharon

Aug 23, 2025

·

Stayed 2 nights

Room dated but clean. Unfortunately pool was closed which was reason we chose this hotel. Lovely gardens. Staff were friendly helpful and efficient!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews mention stained carpets, musty smells, mould and grubby leisure areas, though some rooms are described as clean and tidy.

Related guest reviews

4

Chloe

Aug 13, 2024

·

Stayed 1 night

Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.

2

Sarah

Sep 22, 2024

·

Stayed 1 night

Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use

6

Sarah

Oct 2, 2024

·

Stayed 1 night

The staff were nice the reception area was lovely the garden at the back was really nice. Then I go to my room to find the filthiest carpet I have ever seen the I see I have a double bed when I paid for a queen mould round the windows and they looked like they hadn’t been cleaned in years and if that wasn't bad enough a black bug ran across my bed I was furious went to complain and ask for another room only to be told they don’t even do queen beds at the hotel they have no other rooms left and someone will come and vac the bug up what an absolute joke I booked four rooms for my guests for my birthday and they were all filthy I certainly will not be going back

8

Karen

May 29, 2025

·

Stayed 2 nights

Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.

4

Katarzyna

Aug 5, 2025

·

Stayed 2 nights

Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades

4

Michelle

May 27, 2025

·

Stayed 1 night

Leisure facilities were filthy Walls were paper thin and I had to knock next door and tell them to shut up Beds need new mattresses as they were so uncomfortable and you need more than 1 pillow per bed

10

danny

Nov 3, 2025

·

Stayed 1 night

Great value for money. Clean and spacious. Would stay again

2

Michelle

Nov 4, 2023

·

Stayed 1 night

We booked a family room. When going to the room we went from a corridor into another corridor which smelled of damp. The room smelled of damp. The room was very shabby and old looking. There was mould on the walls. The armchair was filthy and covered in dust. We went to complain and he was not very helpful he knew what room we were about to complain about before we even mentioned the room number. He wasnt there when we arrived. Very suspicious that he knew what room number but still tried to say we have no mould in the hotel. He said the hotel was full. We decided to leave and not even stay. It was too late to look for another hotel. We decided to go home. We came for shopping at Cheshire Oaks. We had done that. Avoid this hotel!!!!!!

10

Michelle

Aug 17, 2025

·

Stayed 1 night

Lovely and clean we didn’t eat there but it looked nice and great menu, had a great night sleep

4

Keegan

May 27, 2025

·

Stayed 2 nights

The rooms were outdated and filthy. We had to lay bath towels on the floor to walk around the carpet was so stained and dirty. Curtains hanging down half off their hooks, the mattress had to have been as old as I was. Staff were friendly and the grounds and pool were nice but would never stay there again.

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Rooms

Rooms are often dated; while some are spacious, many note uncomfortable mattresses, thin walls, and heat issues due to limited ventilation or no air conditioning. Occasional faults include poor TV reception or intermittent Wi‑Fi.

Related guest reviews

2

SABRINA

Feb 7, 2025

·

Stayed 1 night

The rooms are in desperate need of refurbishment and from the room you can hear every single noise like someone snoring all night , loud TV, disrespectful customers banging doors and yelling in the night. Shame as the pool is really nice, but apart from that I didn’t enjoy my stay.

8

Natalie

Aug 13, 2025

·

Stayed 2 nights

Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again.

6

Richard

Jun 27, 2025

·

Stayed 4 nights

The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment.

6

Robert

Jul 23, 2025

·

Stayed 1 night

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.

4

Kevin

Jun 30, 2025

·

Stayed 1 night

Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels

6

Tanya

Jul 13, 2025

·

Stayed 1 night

Stayed after a night at the races just to sleep basically. Hotel feels like it needs modernising; room although big was very dated with its furnishings and amenities. It was very hot that day and the aircon was non existent. I also forgot my shampoo and there wasn’t any provided that a lot of hotels do and the toilet had a very old fashioned handle that needed attention when it fell off! Other than that it was an ok bolthole to stay!

8

Stephen

Jul 23, 2024

·

Stayed 3 nights

A lovely hotel with good facilities in the SPA. My only complaint was the WIFI in my room (057) was intermittent and did actually fail one night which did annoy some of the guests.

6

paul

Dec 10, 2023

·

Stayed 1 night

Good value but a bit past it's heyday. Pool and gym is of a decent standard although steam room was out of order. likewise the TV in the room had no reception. another family with a similar problem were comp'd a round of drinks but we didn't find our faulty telly till the end of the night.... D'oh!

6

Charlotte

Sep 15, 2024

·

Stayed 2 nights

We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.

6

David

Jun 29, 2025

·

Stayed 2 nights

Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good.

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Service

Staff are frequently praised as friendly and helpful, but the hotel can be understaffed, leading to slow bar/breakfast service or occasional missed requests.

Related guest reviews

8

James

Nov 6, 2025

·

Stayed 1 night

All great except minor points; attention to detail for room extras, small choice on breakfast but perfectly ample, place is a little tired out and they need a lit sign on roadside imo. Staff friendly and attentive.

6

James

Dec 31, 2022

·

Stayed 19,354 nights

The picture, the description and the facilties felt like a Conference Hotel from the 1980s....nothing like the 'Spa' badge that sets an expectation of comfort and quality Consistent with this rather tied 'feel', they appeared understaffed to a considerable degree with the young feller on the front desk holding things together with sticky tape and string, a LOT of running around doing everything. ...saved by the amazing staff - more in keeping for their service with a 5* Hotel. * The Chef - standing in for the main Chef who had thrown a sickie last minute - did a fabulous job - unexpectedly good food * The feller who waited on us couldn't have done more - he was fabulous! * The fornt of house guy was utterly amazing - having to sort out laundry, stand in Chef, calls, bookings and keeping things looking like a graceful Swan on the surface whilst it was clear there was a LOT of paddling going on beneath the surface THREE CHEERS to these 3 guys - Well done - Fantastic. ...The Owners - The Managers of this place need a serious look at themselves, roll up their sleeves and bring the rest of the Hotel up to the standard set by their own staff. It wouldn't take a lot of money - just time and care.

6

Robert

Jul 23, 2025

·

Stayed 1 night

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.

8

Helen

Feb 23, 2023

·

Stayed 1 night

Staff we extremely welcoming and friendly. Hotel was clean but in need of an upgrade. Room was lovely, bed comfortable but pillows were completely flat -no filling at all. Corridors to the rooms were freezing as all fire escapes were wide open all day & into late evening -apart from security aspect of this, also poor economy given the cost of heating etc. Unpleasant to come back to a cold hotel in an evening

2

Martina

Nov 5, 2025

·

Stayed 2 nights

Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.

8

Ashley

Nov 4, 2023

·

Stayed 5 nights

I enjoyed my stay (5 nights) very much. Was a little shocked to find out that there were no shops around at all but I should have checked that out before A BIG thank you to Geraldine on reception. She was wonderful and looked after me so well. I wish all hotels had such a person like her. The breakfasts and dinners were top class. A great choice and everything was super delicious The hotel needs an upgrade particularly the rooms and corridors. There was no bottled water in the room and no fridge to store my own bottled water that I had to buy. Geraldine even offered me her own bottled water which I declined but how very kind to offer me! One of the receptionists in the morning was not very friendly/cheerful but thankfully, I did not have to have too much contact with her There were some distubances outside the hotel reception area which caused concerns for myself and other guests. However, it did not affect me personally

6

Phillip

Sep 17, 2024

·

Stayed 2 nights

The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters! On the flip side, the breakfast was good and the staff were pleasant and welcoming. At £100/night on average, plus a per surcharge of £15, it was a bit steep!

6

Adam

Dec 29, 2022

·

Stayed 19,355 nights

Friendly staff but the Hotel needs a good clean and updating in some areas.

6

Melissa

Apr 21, 2025

·

Stayed 1 night

Our stay was ok. We enjoyed sitting in the garden and using the swimming pool. Didnt eat in the restaurant as wasnt much choice so had to order a takeaway. Service was ok. Had to wait a while to be served at the bar. Not enough staff. Drinks extremely over priced, £19.50 for 1 beer and a double gin and tonic. Shocking.

6

Sara

Dec 28, 2024

·

Stayed 1 night

Room was very nice. Originally hadn’t booked for breakfast but decided for £10 each we would add it to the stay. Unfortunately the hotel was very understaffed and breakfast was quite chaotic. The breakfast was ok but we had to wait for clean plates, glasses, food to be replenished. A bit disappointing. Staff were lovely and did well under such circumstances

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AI-generated summary based on recent guest reviews

Location

Convenient for Chester Zoo and access to Chester, with a generally quiet setting and ample parking noted by guests.

Related guest reviews

6

Richard

Jun 27, 2025

·

Stayed 4 nights

The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment.

10

Jane

Sep 3, 2024

·

Stayed 1 night

Convenient location and good value

8

Adam

Aug 15, 2024

·

Stayed 2 nights

Two night trip away with my partner & 2 year old son. Standard Queen room. Was clean and cosy enough. A cot was provided in our room as requested. Plenty of space in the room also. Around a 7-8 minute drive to both Chester Zoo & Chester Centre. We got a taxi into the centre 1 night (£8). Would recommend the Sergios Italian Restaurant. Didnt experience the spa services so cant comment. Chose not to get breakfast for £15 and instead went for breakfast 3 minutes down the road at The Wheatsheaf (£4.99) all you can eat breakfast.

6

Mr D J

Aug 1, 2024

·

Stayed 2 nights

Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.

10

Sophie

Aug 7, 2024

·

Stayed 1 night

Excellent hotel in a very nice setting, location is very quiet and peaceful for a nice break. The hotel has a nice size pool with jacuzzi hot tub and sauna which is definitely a luxury. Good selections for breakfast and dinner including room service if you prefer, but overall I have to say the staff are excellent - my partner and I have stayed here before and the staff are extremely polite and personable which adds to the charm of the hotel!

8

Gary

May 27, 2025

·

Stayed 1 night

A nice hotel with friendly staff. A restaurant and bar, a grassed garden area and a large parking area. Rooms Comfortable, with a shower and bath. Minor maintenance issues in our room with loose toilet seat, curtain off of rail and dirty carpets that need sorting.

2

Martina

Nov 5, 2025

·

Stayed 2 nights

Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.

8

Ashley

Nov 4, 2023

·

Stayed 5 nights

I enjoyed my stay (5 nights) very much. Was a little shocked to find out that there were no shops around at all but I should have checked that out before A BIG thank you to Geraldine on reception. She was wonderful and looked after me so well. I wish all hotels had such a person like her. The breakfasts and dinners were top class. A great choice and everything was super delicious The hotel needs an upgrade particularly the rooms and corridors. There was no bottled water in the room and no fridge to store my own bottled water that I had to buy. Geraldine even offered me her own bottled water which I declined but how very kind to offer me! One of the receptionists in the morning was not very friendly/cheerful but thankfully, I did not have to have too much contact with her There were some distubances outside the hotel reception area which caused concerns for myself and other guests. However, it did not affect me personally

6

Phillip

Sep 17, 2024

·

Stayed 2 nights

The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters! On the flip side, the breakfast was good and the staff were pleasant and welcoming. At £100/night on average, plus a per surcharge of £15, it was a bit steep!

6

Charlotte

Sep 15, 2024

·

Stayed 2 nights

We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.

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AI-generated summary based on recent guest reviews

Dining

Food and drink are mixed: some enjoyed dinners and acceptable breakfasts, while others reported limited choice, delays or missed orders, and prices that felt high.

Related guest reviews

4

Chloe

Aug 13, 2024

·

Stayed 1 night

Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.

4

Liam

Apr 18, 2025

·

Stayed 1 night

Last minute stop and photos don’t match the reality, staff were pleasant and evening meal and breakfast were ok. Corby trouser press from the 1970’s is an indication of the time warp this hotel is in. Fire alarm sounded at 2:30am nobody explained what was going on. Over charged by £19 for my evening meal which I luckily saw on the bill and have removed. Use Hotels every week and this was not what I experience as a norm.

6

Robert

Jul 23, 2025

·

Stayed 1 night

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.

6

Colin

Aug 20, 2023

·

Stayed 2 nights

Very limited evening dining menu. The bar was poorly stocked, running out of Rose wine and some spirits. The staff worked very hard and were cheerful but there was not enough of them.

6

Mr D J

Aug 1, 2024

·

Stayed 2 nights

Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.

2

Martina

Nov 5, 2025

·

Stayed 2 nights

Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.

4

Andrew

Jan 8, 2023

·

Stayed 1 night

Our room was huge, clean and the bed was comfortable. Before our evening meal we went to the spa. On arriving at the spa reception we were told the hot tub wasn\'t working but would be tomorrow and that everything else was working. Unfortunately this was untrue as the heating for the changing rooms and poolside area was very cold and the steam room was broken. Usually, we\'d spend a few hours in a hotel spa area. We lasted 20mins! Our evening meal was nice but overpriced for what it was. Breakfast was very hectic, with little choice and the cereal was just in uncovered bowls. I had to ask for some "well done" sausages as the ones on offer were pink. After breakfast we returned to the spa where most of the lights were turned off, nobody was at the reception either (this was 11am and it opened at 8am). The hot tub was working but was a cold tub so nobody used it. Changing areas and poolside still cold. It started to rain which produced considerable leaks from the roof onto the poolside in several areas. Sufficed to say we didnt stay long! With some investment and attention to detail this hotel could be so much better.

6

Melissa

Apr 21, 2025

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Stayed 1 night

Our stay was ok. We enjoyed sitting in the garden and using the swimming pool. Didnt eat in the restaurant as wasnt much choice so had to order a takeaway. Service was ok. Had to wait a while to be served at the bar. Not enough staff. Drinks extremely over priced, £19.50 for 1 beer and a double gin and tonic. Shocking.

6

Sara

Dec 28, 2024

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Stayed 1 night

Room was very nice. Originally hadn’t booked for breakfast but decided for £10 each we would add it to the stay. Unfortunately the hotel was very understaffed and breakfast was quite chaotic. The breakfast was ok but we had to wait for clean plates, glasses, food to be replenished. A bit disappointing. Staff were lovely and did well under such circumstances

6

David

Jun 29, 2025

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Stayed 2 nights

Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $76	3 $93	4 $87	5 $83	6 $87	7 $94
8 $71	9 $81	10 $101	11 $89	12 $84	13 $85	14 $96
15 $71	16 $79	17 $89	18 $92	19 $80	20 $1,169	21 $131
22 $71	23 $91	24 $161	25 $97	26 $85	27 $109	28 $1,169
29 $71	30 $86

Brook Mollington Banastre Hotel & Spa

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Family Room

Standard Double Room, 1 Double Bed

Standard Twin Room

Standard Triple Room

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $1,181	21 $102	22 $74	23 $1,174	24 $1,174
25 $69	26 $81	27 $75	28 $77	29 $76	30 $116	31 $126