Name: Brook Hall Hotel
Address: Heath Lane, Ellesmere Port, England, United Kingdom, Ellesmere Port, Cheshire, GB
Price range: US$80–US$155 per night
Rating: 8.55

What guests think

At Brook Hall Hotel, guests often highlight tasty food and breakfast, comfortable spacious rooms, and peaceful rural grounds with plenty of parking, while noting some dated areas, maintenance hiccups, and occasional noise from events or neighboring sites.

Service is widely described as warm and attentive, with standout chefs and thoughtful touches, though a few reviews report poor issue handling or a booking mix up. The countryside setting feels quiet and secluded, but nearby shops and restaurants are limited. Best for travellers who value a characterful countryside property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site bar and restaurant draw positive remarks, with a cosy bar fire and a gin distillery; parking is repeatedly praised as plentiful, and the gardens are appreciated. A few mention the car park or exterior could use tidying.

Related guest reviews

10

Donna

28 Oct 2025

·

Stayed 1 night

Everything, the staff are super lovely, comfortable beds, food looked amazing drinks at the bar or sit in the lounge. Baths to due for lovely deep and lashings of hot water. Breakfast was just amazing fresh fruit, coffees pasties cereals and a great option of cooked all lovely a secret little hidaway greart amikies girls trip or a romantuc get away secret little hideawat and only 10 minutes from shopping outlet

8

Pete

7 Nov 2024

·

Stayed 1 night

Very friendly and welcoming. A fire in the bar - very comfortable and done quirky “ Manor House “ things around. Lovely room with good dinner and breakfast too.

10

Simon

10 Oct 2024

·

Stayed 1 night

Lovely clean hotel rooms, friendly and cheerful staff. Plenty of parking would recommend.

10

Ian

14 Oct 2025

·

Stayed 2 nights

Friendly attentive staff, good food options, comfortable rooms with good facilities. Plenty of parking and well situated to be convenient yet quiet.

10

William

28 Aug 2025

·

Stayed 1 night

Lovely stay, hotel in beautiful grounds and location

8

Andrew

7 Aug 2025

·

Stayed 1 night

For the price paid i was happy with my stay. Sure the room is a bit dated and there are some minor paint issues, but i couldnt fault the friendly service and cleanliness. Plenty of parking (even during a busy wedding party) was a bonus too. Having a water filter jug in the room is a great idea, really saves on plastic bottles, and the toiletry pack was a nice little touch. It was peaceful and very quiet so no issues falling asleep.

8

Lee

20 Aug 2024

·

Stayed 2 nights

quiet and clean, on site Gin bar and distillery

8

Huw

28 Jun 2025

·

Stayed 1 night

A nice hotel, the staff were friendly and helpful. Especially the French chef who was lovely. The food was very nice and the reception staff were very helpful and welcoming. Entirely constructive criticism, the hotel itself inside is in generally good condition but the exterior of the building and the car park could do with a lick of paint and bit of general tidy up just to bring it all into balance. I would certainly stay again.

10

Stephen

30 Jul 2024

·

Stayed 3 nights

Lovely quiet hotel. Rooms are spacious and the food served in the bar is amazing. Staff are very helpful. My only complaint as a business traveler was that the Wi-Fi in my room (214) was a bit intermittent.

10

Alec

24 Jul 2023

·

Stayed 1 night

This is a fabulous small hotel in a very quiet spot in Ellesmere Port, with lots of charm, character features, and a beautiful garden. The staff are fabulous in all parts of the hotel. The restaurant serves lovely food at a fair price, served with a smile and warmth. The hotel has a rural feel, but is a short drive away to Liverpool, Hoylake for the golf, and pretty Chester, not to forget things to do nearby. Well done Brook Hall!

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Cleanliness

Rooms and public areas are frequently described as very clean, but there are occasional reports of damp smells, tired bathrooms or exterior areas needing attention, and one mention of insect bites.

Related guest reviews

10

Jayne

11 Apr 2025

·

Stayed 1 night

I stayed here the night before I ran an ultra marathon so was after a peaceful nights sleep. The hotel didn’t disappoint, very comfy bed with quiet country surroundings and very clean facilities. Only negative is lack of shops nearby.

10

Lee

20 Jun 2024

·

Stayed 2 nights

Staff were outstanding so helpful and friendly. The room was large and so clean. Comfy bed and amazing shower. Food was delicious. Loved waking up to bird song. Loved our biscuit on arrival 😊

6

wendy

28 Nov 2024

·

Stayed 1 night

The hotel entrance was lovely and fesrive althougb my husband said that it smelt a bit fusty. The ladieat the reception desk assigned us our room and gave us a shortbread biscuit which was a nice touch. I had high hopes for the room but we were really dissapointed, although clean, there was damp in the bathroom broken and chipped tiles and just general signs of neglect. The room itself was ok but nothing special, there was a storage heater in one corner of the room but other than that not much sign of any heating, not that we could control anyway. Overall really dissapointing and we definitely wouldnt return

10

Simon

10 Oct 2024

·

Stayed 1 night

Lovely clean hotel rooms, friendly and cheerful staff. Plenty of parking would recommend.

10

Paul

17 Nov 2024

·

Stayed 1 night

Lovely hotel situated close to a nearby wedding venue that we were attending. We were given a suite which was absolutely spot on, clean, spacious and conveniently right at the top of the staircase meaning no wandering around looking for our room. Staff friendly and helpful, I’d absolutely stay here again.

10

Rachael

1 Sept 2024

·

Stayed 1 night

Hotel looked very promising from the outside and did not disappoint when stepping inside. Hotel was extremely clean, well looked after and the rooms are very spacious. Will be returning!

10

John

11 Sept 2025

·

Stayed 3 nights

Lovely hotel, so nice for a hotel to be different from the large chains who provide the same thing everytime. The staff were all very approachable and friendly, ghe food excellent and the room was spacious and clean. I will certainly return when im in the area.

10

James

17 Nov 2024

·

Stayed 1 night

Lovely hotel, helpful staff, everything clean, great breakfast

10

Mark

21 Aug 2024

·

Stayed 1 night

Clean, tidy, friendly

2

Margaret

4 Sept 2023

·

Stayed 1 night

The room had a damp smell. Tell tale sign was it still had a dehumidifier in the corner of the room. Waiter was unable to provide a drinks menu with prices and no itemised bill given when paying. Breakfast was not cooked properly and had to be returned and the cappuccino from the coffee maker in restaurant was cold. Not drinkable. We both left with bites after 1 night in the room.

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Rooms

Many find rooms spacious and comfortable, with characterful decor and some garden views, but several mention dated or worn elements, thin walls and event noise, and occasional heating or hot water issues.

Related guest reviews

6

Damian

21 Feb 2024

·

Stayed 1 night

Nice clean room but was very noisy. Zero sound proofing and couod here next door clearly as if they were in the same room. Location not practical either.

8

Andrew

7 Aug 2025

·

Stayed 1 night

For the price paid i was happy with my stay. Sure the room is a bit dated and there are some minor paint issues, but i couldnt fault the friendly service and cleanliness. Plenty of parking (even during a busy wedding party) was a bonus too. Having a water filter jug in the room is a great idea, really saves on plastic bottles, and the toiletry pack was a nice little touch. It was peaceful and very quiet so no issues falling asleep.

10

Helen

26 May 2024

·

Stayed 2 nights

One of the nicest hotel's ive stayed in everything was fantastic the staff were friendly and welcoming, rooms were beautiful and clean lovely view of the gardens from bedroom ,and the food was amazing ,i would definitely stay again, so peaceful

2

Atepheh

10 Aug 2025

·

Stayed 1 night

There was a wedding at the hotel with a very loud disco until past 12am and interestingly the staff were not keen to help and offered us to leave at 11:30pm if we’re not happy to stay. Also the website says £20 charge for pet while they charged us £35 as they said they don’t have the available rooms used for pets.

8

Sarah

10 Mar 2024

·

Stayed 1 night

Lovely charming hotel, room was a little worn and walls are very thin, not great if you've got noisy neighbours. Lovely comfy bed and very friendly attentive staff. Great value for money and would definitely stay again.

10

Paul

17 Nov 2024

·

Stayed 1 night

Lovely hotel situated close to a nearby wedding venue that we were attending. We were given a suite which was absolutely spot on, clean, spacious and conveniently right at the top of the staircase meaning no wandering around looking for our room. Staff friendly and helpful, I’d absolutely stay here again.

6

Michael

29 Sept 2024

·

Stayed 3 nights

I really felt for these guys. It was so close to great. But. Missed out for two critical reasons. Hot water not hot enough. No heating in the room.

10

John

11 Sept 2025

·

Stayed 3 nights

Lovely hotel, so nice for a hotel to be different from the large chains who provide the same thing everytime. The staff were all very approachable and friendly, ghe food excellent and the room was spacious and clean. I will certainly return when im in the area.

8

N

16 Apr 2025

·

Stayed 1 night

The hotel is nice enough. The receptionist and waiter were super efficient and friendly. The food was mediocre. When i booked a table for 7.30 the chef was a little perturbed as he had a party to cater for at the same time. The room was a good size but in need of redecorating or at least touching up. They have a water heater rather than a kettle in the room which makes for awful tea. The TV is a very upmarket all singing all dancing one that needs a technical degree to use. I watched tv on my phone in the end, it was easier. My room had a spa bath but when i tried to fill it nothing came out of the hot tap. It dawned on me in the morning that i could have filled the bath from the shower, but too late by then! The showrr however did have really good water pressure.

10

Lisa

21 May 2025

·

Stayed 1 night

Stayed here a few times now, great hotel, rooms lovely and really comfy beds. All the staff are lovely and cant do enough for you. Big shout out to the lady on reception, great service 👏

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Service

Service is broadly praised as warm, attentive and accommodating, with several shoutouts for the chef and reception team; however, a few guests reported poor handling of complaints or a booking mix up.

Related guest reviews

10

Lee

20 Jun 2024

·

Stayed 2 nights

Staff were outstanding so helpful and friendly. The room was large and so clean. Comfy bed and amazing shower. Food was delicious. Loved waking up to bird song. Loved our biscuit on arrival 😊

10

Ian

14 Oct 2025

·

Stayed 2 nights

Friendly attentive staff, good food options, comfortable rooms with good facilities. Plenty of parking and well situated to be convenient yet quiet.

2

Atepheh

10 Aug 2025

·

Stayed 1 night

There was a wedding at the hotel with a very loud disco until past 12am and interestingly the staff were not keen to help and offered us to leave at 11:30pm if we’re not happy to stay. Also the website says £20 charge for pet while they charged us £35 as they said they don’t have the available rooms used for pets.

10

Carolyn

20 Mar 2025

·

Stayed 1 night

Arrived and checked in and given a homemade cookie. Good menu in restaurant. Had a lovely bedroom and large bed. Excellent breakfast. Found all staff pleasant and friendly. Would stay again.

2

barry

4 Apr 2025

·

Stayed 2 nights

I arrived late to be told someone else had been given my room my mistake but they could not remove them nor did they have any spare rooms. This meant I had to drive an extra 16 miles to find a hotel that could accommodate me at a late time in the evening.

10

Lisa

21 May 2025

·

Stayed 1 night

Stayed here a few times now, great hotel, rooms lovely and really comfy beds. All the staff are lovely and cant do enough for you. Big shout out to the lady on reception, great service 👏

10

Andrea

28 Jul 2024

·

Stayed 1 night

Really friendly and welcoming. Nothing too much trouble. Everything you need and really comfortable. Lovely breakfast and really friendly and accommodating chef. Great experience and great stay

10

Linda

22 Sept 2024

·

Stayed 1 night

The staff at Brook Hall are wonderful, we had the best of stays, and will be recommending this hotel to friends and family

10

James

6 Dec 2024

·

Stayed 3 nights

All in all amazing experience, food was delicious the chef couldnt do more for me (i have coeliac disease & dairy intolerance), everything was made fresh. All staff were nice, friendly and couldnt do anymore for us, lovely people. The bed for me was ok but partner slept like a baby, the rooms were beautiful if you like that kind of decoration. Could do with a little tlc over the hotel but where doesnt. Will honestly be coming back again !! Made our little break away magical ✨️

10

Victoria

29 Sept 2024

·

Stayed 1 night

Staff here are excellent. Would definitely stay here again

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AI-generated summary based on recent guest reviews

Location

Rural, peaceful setting with attractive grounds and easy driving access to nearby towns and a shopping outlet; several note limited nearby shops or restaurants, and one mentions occasional noise from a neighbouring caravan site.

Related guest reviews

10

Jayne

11 Apr 2025

·

Stayed 1 night

I stayed here the night before I ran an ultra marathon so was after a peaceful nights sleep. The hotel didn’t disappoint, very comfy bed with quiet country surroundings and very clean facilities. Only negative is lack of shops nearby.

10

Donna

28 Oct 2025

·

Stayed 1 night

Everything, the staff are super lovely, comfortable beds, food looked amazing drinks at the bar or sit in the lounge. Baths to due for lovely deep and lashings of hot water. Breakfast was just amazing fresh fruit, coffees pasties cereals and a great option of cooked all lovely a secret little hidaway greart amikies girls trip or a romantuc get away secret little hideawat and only 10 minutes from shopping outlet

6

Damian

21 Feb 2024

·

Stayed 1 night

Nice clean room but was very noisy. Zero sound proofing and couod here next door clearly as if they were in the same room. Location not practical either.

8

Vicki

16 Mar 2025

·

Stayed 1 night

We had a lovely stay here. It has no restaurants or anything near it but its very quiet and peaceful. The interior is beautiful and the staff were very friendly. Especially the lady in the bar and the chef.

10

Ian

14 Oct 2025

·

Stayed 2 nights

Friendly attentive staff, good food options, comfortable rooms with good facilities. Plenty of parking and well situated to be convenient yet quiet.

10

William

28 Aug 2025

·

Stayed 1 night

Lovely stay, hotel in beautiful grounds and location

8

Nicholas

25 Mar 2024

·

Stayed 1 night

It was a lovely Hotel in a a rural location but close to amenities, and restaurants. Very friendly staff.

10

Paul

17 Nov 2024

·

Stayed 1 night

Lovely hotel situated close to a nearby wedding venue that we were attending. We were given a suite which was absolutely spot on, clean, spacious and conveniently right at the top of the staircase meaning no wandering around looking for our room. Staff friendly and helpful, I’d absolutely stay here again.

6

Andrew

13 Apr 2025

·

Stayed 2 nights

Property is located in a lovely area bar the camp of caravans located right next to it. They had music playing very loud long into the night. Property could definitely do with some new mattresses and the breakfast was not great at all and left a lot to be desired for the price.

10

Alec

24 Jul 2023

·

Stayed 1 night

This is a fabulous small hotel in a very quiet spot in Ellesmere Port, with lots of charm, character features, and a beautiful garden. The staff are fabulous in all parts of the hotel. The restaurant serves lovely food at a fair price, served with a smile and warmth. The hotel has a rural feel, but is a short drive away to Liverpool, Hoylake for the golf, and pretty Chester, not to forget things to do nearby. Well done Brook Hall!

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AI-generated summary based on recent guest reviews

Dining

Food and especially breakfast receive strong praise, with chefs accommodating dietary needs; a few guests found meals or breakfast mediocre.

Related guest reviews

10

Donna

28 Oct 2025

·

Stayed 1 night

Everything, the staff are super lovely, comfortable beds, food looked amazing drinks at the bar or sit in the lounge. Baths to due for lovely deep and lashings of hot water. Breakfast was just amazing fresh fruit, coffees pasties cereals and a great option of cooked all lovely a secret little hidaway greart amikies girls trip or a romantuc get away secret little hideawat and only 10 minutes from shopping outlet

10

Carolyn

20 Mar 2025

·

Stayed 1 night

Arrived and checked in and given a homemade cookie. Good menu in restaurant. Had a lovely bedroom and large bed. Excellent breakfast. Found all staff pleasant and friendly. Would stay again.

6

Andrew

13 Apr 2025

·

Stayed 2 nights

Property is located in a lovely area bar the camp of caravans located right next to it. They had music playing very loud long into the night. Property could definitely do with some new mattresses and the breakfast was not great at all and left a lot to be desired for the price.

10

Sylvia

3 Nov 2024

·

Stayed 2 nights

Comfortable and welcoming Great value for money and the best breakfast ever

10

John

11 Sept 2025

·

Stayed 3 nights

Lovely hotel, so nice for a hotel to be different from the large chains who provide the same thing everytime. The staff were all very approachable and friendly, ghe food excellent and the room was spacious and clean. I will certainly return when im in the area.

8

N

16 Apr 2025

·

Stayed 1 night

The hotel is nice enough. The receptionist and waiter were super efficient and friendly. The food was mediocre. When i booked a table for 7.30 the chef was a little perturbed as he had a party to cater for at the same time. The room was a good size but in need of redecorating or at least touching up. They have a water heater rather than a kettle in the room which makes for awful tea. The TV is a very upmarket all singing all dancing one that needs a technical degree to use. I watched tv on my phone in the end, it was easier. My room had a spa bath but when i tried to fill it nothing came out of the hot tap. It dawned on me in the morning that i could have filled the bath from the shower, but too late by then! The showrr however did have really good water pressure.

10

James

17 Nov 2024

·

Stayed 1 night

Lovely hotel, helpful staff, everything clean, great breakfast

10

Andrea

28 Jul 2024

·

Stayed 1 night

Really friendly and welcoming. Nothing too much trouble. Everything you need and really comfortable. Lovely breakfast and really friendly and accommodating chef. Great experience and great stay

10

Fiona

27 Oct 2024

·

Stayed 2 nights

Rooms great Food amazing

10

James

6 Dec 2024

·

Stayed 3 nights

All in all amazing experience, food was delicious the chef couldnt do more for me (i have coeliac disease & dairy intolerance), everything was made fresh. All staff were nice, friendly and couldnt do anymore for us, lovely people. The bed for me was ok but partner slept like a baby, the rooms were beautiful if you like that kind of decoration. Could do with a little tlc over the hotel but where doesnt. Will honestly be coming back again !! Made our little break away magical ✨️

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$76
February	US$79
March	US$79
April	US$76
May	US$84
June	US$83
July	US$93
August	US$90
September	US$94
October	US$86
November	US$82
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $115	7 $86	8 $86	9 $86	10 $80	11 $132	12
13 $80	14 $86	15 $86	16	17 $80	18 $98	19 $155
20 $89	21 $86	22 $86	23 $83	24 $80	25 $98	26 $155
27	28 $86	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $98	3 $155
4 $80	5 $86	6 $86	7 $86	8 $86	9 $98	10 $155
11 $80	12 $86	13 $86	14 $86	15 $80	16 $98	17 $132
18 $80	19 $80	20 $80	21 $80	22 $115	23	24 $155
25 $80	26 $80	27 $80	28 $80	29 $80	30 $98	31 $132

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About this property

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