Merchants Manor Spa
$248
/ night
Avg. for September
Select dates to see prices and availability
$248
/ night
Avg. for September
Monthly average prices
Nightly prices at Merchants Manor Spa average $150 in January, the cheapest month, and $251 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $150 |
| February | $167 |
| March | $159 |
| April | $197 |
| May | $222 |
| June | $246 |
| July | $251 |
| August | $234 |
| September | $248 |
| October | $203 |
| November | $157 |
| December | $157 |
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F
M
A
M
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Sep · $248
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Most expensive: July (~$251)
Cheapest: January (~$150)
About this property
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this Edwardian hotel include ...
Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Enjoy British cuisine at Rastella, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is included.
Rooms
Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Merchants Manor in Falmouth, you'll be near the beach, just a 3-minute walk from Falmouth University and 10 minutes by foot from Gyllyngvase Beach. This luxury hotel is 0.7 mi (1.1 km) from Castle Beach and 0.7 mi (1.1 km) from Swanpool Beach.
What's nearby
Falmouth University(0.2 miles)
Gyllyngvase Beach(0.5 miles)
Falmouth Aquarium(0.6 miles)
Swanpool Beach(0.7 miles)
Falmouth Art Gallery(0.7 miles)
Castle Beach(0.7 miles)
National Maritime Museum Cornwall(0.7 miles)
Cornwall National Landscape(0.7 miles)
Falriver Visitor Information Centre(0.8 miles)
Discovery Quay(0.8 miles)
South West Coast Path Section 29 Trailhead(0.8 miles)
Ocean Bowl(1.1 miles)
Pendennis Castle(1.4 miles)
Pendennis Point Beach(1.8 miles)
Penjerrick(1.9 miles)
The preferred airport for Merchants Manor is Newquay (NQY-Newquay Cornwall)(29.6 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
Western Terrace, Falmouth, England, United Kingdom
Falmouth University (0.2 miles)
Gyllyngvase Beach (0.5 miles)
Falmouth Aquarium (0.6 miles)
Swanpool Beach (0.7 miles)
Falmouth Art Gallery (0.7 miles)
Castle Beach (0.7 miles)
Guest reviews
8.6
Fabulous
Based on 1,114 verified reviews
Who stays here?
Business
13%
Couple
39%
Family
25%
Group
17%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Merchants Manor Spa, many reviewers praise friendly, welcoming staff, spacious comfortable rooms, and popular facilities like the pool, bar, and convenient parking, while feedback on dining and the self-service check-in experience is more mixed.
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What guests think
At Merchants Manor Spa, many reviewers praise friendly, welcoming staff, spacious comfortable rooms, and popular facilities like the pool, bar, and convenient parking, while feedback on dining and the self-service check-in experience is more mixed.
Breakfast is widely enjoyed, though a few mention slow service, cold coffee, limited cereals, or higher cooked-breakfast prices, and dinner feels less consistent, with some noting limited menus or poor meals while others liked the bar offerings and Sunday roast. Many highlight the convenient, walkable location near beaches, town, and train stations. Cleanliness is generally strong and the atmosphere feels relaxed and welcoming. Expect a comfortable base with a modern, self-service touch.
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AI-generated summary based on recent guest reviews
Facilities
The pool is frequently praised, and guests appreciate the cozy bar and easy parking. Some also mention pleasant public spaces.
Related guest reviews
10
Janina
Oct 26, 2025
·
Stayed 1 night
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
10
Andrew
Dec 7, 2025
·
Stayed 2 nights
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
8
Diane
Aug 23, 2025
·
Stayed 1 night
Lovely welcome. Nice to have a swim.
Lovely welcome. Nice to have a swim.
6
Michael
Aug 27, 2025
·
Stayed 4 nights
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
10
Kristina
May 26, 2025
·
Stayed 4 nights
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
8
Roshan
Sep 11, 2024
·
Stayed 2 nights
Good location and walkable into town. Nice breakfast & facilities.
Good location and walkable into town. Nice breakfast & facilities.
8
Stephen
Sep 13, 2022
·
Stayed 1 night
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
8
Darren
Jul 13, 2025
·
Stayed 1 night
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
10
David
Jan 1, 2025
·
Stayed 4 nights
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
8
Keith
Dec 13, 2025
·
Stayed 4 nights
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews commonly describe rooms and public areas as clean. There is an isolated report of poor room cleanliness.
Related guest reviews
10
kathryn
Aug 25, 2024
·
Stayed 1 night
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
2
Adele
Oct 6, 2024
·
Stayed 1 night
Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
10
Andy
Jun 9, 2025
·
Stayed 2 nights
Was nice clean friendly staff very helpful would stay again
Was nice clean friendly staff very helpful would stay again
10
Paul
Jun 17, 2025
·
Stayed 1 night
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
6
Michael
Aug 27, 2025
·
Stayed 4 nights
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
10
Antoinette
Jun 22, 2025
·
Stayed 2 nights
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
8
Darren
Jul 13, 2025
·
Stayed 1 night
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
8
Keith
Dec 13, 2025
·
Stayed 4 nights
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
10
Cheryl
Dec 22, 2024
·
Stayed 1 night
Lovely stay , nice room great breakfast
Lovely stay , nice room great breakfast
10
Vivienne
Nov 4, 2025
·
Stayed 1 night
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
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AI-generated summary based on recent guest reviews
Rooms
Many guests report spacious, comfortable, and well-decorated rooms. A few note issues such as corridor noise or that some rooms need attention.
Related guest reviews
10
kathryn
Aug 25, 2024
·
Stayed 1 night
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
10
Martyn
Feb 14, 2025
·
Stayed 1 night
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
10
Andrew
Dec 7, 2025
·
Stayed 2 nights
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
10
Jaye
Sep 18, 2025
·
Stayed 1 night
Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
10
Paul
Jun 17, 2025
·
Stayed 1 night
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
6
Michael
Aug 27, 2025
·
Stayed 4 nights
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
2
Jean-Michel
Apr 23, 2022
·
Stayed 2 nights
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
10
Antoinette
Jun 22, 2025
·
Stayed 2 nights
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
10
Phil
Apr 11, 2025
·
Stayed 1 night
Lovely roim, spacious, well appointed.
Lovely roim, spacious, well appointed.
8
Darren
Jul 13, 2025
·
Stayed 1 night
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, attentive, and welcoming. However, the self-service check-in/out feels impersonal to some and occasionally causes problems.
Related guest reviews
10
Andrew
Dec 7, 2025
·
Stayed 2 nights
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
10
Andy
Jun 9, 2025
·
Stayed 2 nights
Was nice clean friendly staff very helpful would stay again
Was nice clean friendly staff very helpful would stay again
2
Jean-Michel
Apr 23, 2022
·
Stayed 2 nights
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
10
Kristina
May 26, 2025
·
Stayed 4 nights
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
10
Kevin
Jun 20, 2025
·
Stayed 2 nights
Very lovely staff. Made the stay for me
Very lovely staff. Made the stay for me
8
Stephen
Sep 13, 2022
·
Stayed 1 night
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
10
Justin
Sep 15, 2025
·
Stayed 1 night
The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay
The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay
10
David
Jan 1, 2025
·
Stayed 4 nights
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
10
Vivienne
Nov 4, 2025
·
Stayed 1 night
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
10
Nick
Jun 12, 2025
·
Stayed 1 night
Great hotel with great service
Great hotel with great service
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AI-generated summary based on recent guest reviews
Location
Guests often find the location convenient and walkable to town, beaches, and train stations, with some noting a quiet, pleasant setting.
Related guest reviews
10
Paul
Jun 17, 2025
·
Stayed 1 night
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
10
Kristina
May 26, 2025
·
Stayed 4 nights
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
8
Roshan
Sep 11, 2024
·
Stayed 2 nights
Good location and walkable into town. Nice breakfast & facilities.
Good location and walkable into town. Nice breakfast & facilities.
8
Stephen
Sep 13, 2022
·
Stayed 1 night
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
8
Darren
Jul 13, 2025
·
Stayed 1 night
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
10
Chris
Jul 29, 2025
·
Stayed 1 night
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
10
David
Jan 1, 2025
·
Stayed 4 nights
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
10
Stewart
Aug 18, 2025
·
Stayed 1 night
Nice hotel , good location
Nice hotel , good location
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally well liked, though some mention slow service, cold coffee, limited cereals, or higher cooked-breakfast prices. Dinner feedback is mixed, with limited menus or poor meals noted by some and bar food or roasts praised by others.
Related guest reviews
10
Janina
Oct 26, 2025
·
Stayed 1 night
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
10
Martyn
Feb 14, 2025
·
Stayed 1 night
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
6
Philip
Sep 29, 2024
·
Stayed 1 night
The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
6
Michael
Aug 27, 2025
·
Stayed 4 nights
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
10
Kristina
May 26, 2025
·
Stayed 4 nights
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
8
Roshan
Sep 11, 2024
·
Stayed 2 nights
Good location and walkable into town. Nice breakfast & facilities.
Good location and walkable into town. Nice breakfast & facilities.
8
Darren
Jul 13, 2025
·
Stayed 1 night
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
10
Justin
Sep 15, 2025
·
Stayed 1 night
The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay
The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay
10
David
Jan 1, 2025
·
Stayed 4 nights
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
8
Keith
Dec 13, 2025
·
Stayed 4 nights
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
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AI-generated summary based on recent guest reviews
10
Tracy
Jul 31, 2026
·
Stayed 4 nights
Friendly and engaging breakfast staff, incredible swimming pool and jacuzzi area inside the pool. We staying in a big room with a stunning balcony, lovely bathroom and wonderful Temple spa bathing products and toiletries. The lovely young woman (slender student with short hair) who cleans the pool and responded to delivering us any missed items to our room was attentive and gave great information when we asked about services. She is a true gem and nothing was ever too much, she deserves a pay rise! A lovely touch was the wonderful gift bag my partner and I received as we checked out which contained sparkling water, perfect for our long drive back to London in the hot weather. Thank you Merchants Manor for a memorable stay, we enjoy every minute and wish you ongoing success of your charming hotel. Eternal blessing to all staff.
Friendly and engaging breakfast staff, incredible swimming pool and jacuzzi area inside the pool. We staying in a big room with a stunning balcony, lovely bathroom and wonderful Temple spa bathing products and toiletries. The lovely young woman (slender student with short hair) who cleans the pool and responded to delivering us any missed items to our room was attentive and gave great information when we asked about services. She is a true gem and nothing was ever too much, she deserves a pay rise! A lovely touch was the wonderful gift bag my partner and I received as we checked out which contained sparkling water, perfect for our long drive back to London in the hot weather. Thank you Merchants Manor for a memorable stay, we enjoy every minute and wish you ongoing success of your charming hotel. Eternal blessing to all staff.
8
Paul
Jul 11, 2026
·
Stayed 7 nights
Pool and gym dominated by non-residents. Lack of evening food.
Pool and gym dominated by non-residents. Lack of evening food.
10
Stephen
Jun 27, 2026
·
Stayed 5 nights
Very friendly and helpful staff. Great location for easy walk to beautiful beaches and the town centre.
Very friendly and helpful staff. Great location for easy walk to beautiful beaches and the town centre.
6
David
Jun 18, 2026
·
Stayed 2 nights
Bedroom was in need of a lot of work, including a new bathroom. The bath itself was stained from being so old. Photos can be misleading, as our bedroom looked over a flat roof and carpark. Jacuzzi not working in the pool, nor the sauna. For the money, you’d expect a lot more.
Bedroom was in need of a lot of work, including a new bathroom. The bath itself was stained from being so old. Photos can be misleading, as our bedroom looked over a flat roof and carpark. Jacuzzi not working in the pool, nor the sauna. For the money, you’d expect a lot more.
10
Jeffrey
Jun 1, 2026
·
Stayed 2 nights
A thoroughly pleasant stay (long weekend), polite and friendly staff. Breakfast hearty, varied and good quality. Room was nicely appointed and a comfortable bed. Hotel parking is just enough. Good to see that provision is made for destination charging for EVs but the price/kWh is very high.
A thoroughly pleasant stay (long weekend), polite and friendly staff. Breakfast hearty, varied and good quality. Room was nicely appointed and a comfortable bed. Hotel parking is just enough. Good to see that provision is made for destination charging for EVs but the price/kWh is very high.
Property Policies
Check-in
Check-out
From 16:00 to 00:00
Before 11:00
FAQs about Merchants Manor Spa
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is included, served daily. Specific serving hours are not mentioned.
Are pets allowed at the property?
Pets are allowed with a fee of GBP 12 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.
Where is the property located in relation to key landmarks?
The property is located near the beach, just a 3-minute walk from Falmouth University and 10 minutes by foot from Gyllyngvase Beach. It is approximately 0.7 miles from Castle Beach and Swanpool Beach.
Does the property have a swimming pool?
Yes, there is an indoor pool and an outdoor heated pool available for guests.
What are the policies for guests staying with children?
Children are allowed at the property. Specific details regarding the minimum age for free stays are not provided.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: NO DATA
- 2026-09-06: 206.48183616256716USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: 195.52075374450686USD
- 2026-09-10: 219.82096250457766USD
- 2026-09-11: 356.49305169067384USD
- 2026-09-12: NO DATA
- 2026-09-13: 205.99196677093508USD
- 2026-09-14: 220.10800019760134USD
- 2026-09-15: 238.94245829849245USD
- 2026-09-16: 206.49307308120729USD
- 2026-09-17: 244.43894210739137USD
- 2026-09-18: 293.0808157043457USD
- 2026-09-19: 329.55723607025146USD
- 2026-09-20: 195.78705453720093USD
- 2026-09-21: 244.43894210739137USD
- 2026-09-22: 244.43894210739137USD
- 2026-09-23: 220.10800019760134USD
- 2026-09-24: 282.18695983581546USD
- 2026-09-25: 232.27347115249634USD
- 2026-09-26: 268.75987004394534USD
- 2026-09-27: 232.27347115249634USD
- 2026-09-28: 232.27347115249634USD
- 2026-09-29: 207.95252549209596USD
- 2026-09-30: 220.10800019760134USD
- 2026-10-01: 220.10800019760134USD
- 2026-10-02: 256.5944168128967USD
- 2026-10-03: 228.12841291046144USD
- 2026-10-04: 183.63159755554202USD
- 2026-10-05: 244.5688933494568USD
- 2026-10-06: 258.0838579719544USD
- 2026-10-07: 217.30905036849978USD
- 2026-10-08: 249.75648596267703USD
- 2026-10-09: 271.37293217163085USD
- 2026-10-10: 228.12841291046144USD
- 2026-10-11: 195.697939037323USD
- 2026-10-12: 228.12841291046144USD
- 2026-10-13: 238.94245829849245USD
- 2026-10-14: 260.5529315711975USD
- 2026-10-15: 271.5988225944519USD
- 2026-10-16: 285.10379096755986USD
- 2026-10-17: 217.31438524627688USD
- 2026-10-18: 204.03399573135377USD
- 2026-10-19: 228.12841291046144USD
- 2026-10-20: 238.93099096984864USD
- 2026-10-21: 217.31438524627688USD
- 2026-10-22: 249.75648596267703USD
- 2026-10-23: 239.0209572143555USD
- 2026-10-24: 260.5589045074463USD
- 2026-10-25: 217.31438524627688USD
- 2026-10-26: 228.12841291046144USD
- 2026-10-27: 271.37293217163085USD
- 2026-10-28: 238.93099096984864USD
- 2026-10-29: 228.12841291046144USD
- 2026-10-30: 238.94245829849245USD
- 2026-10-31: 260.5529315711975USD
- 2026-11-01: 195.757065789032USD
- 2026-11-02: 228.11501368255617USD
- 2026-11-03: 239.0353667015076USD
- 2026-11-04: 217.30905036849978USD
The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: GBP 12 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Concierge Services
Lockers Available
General
Room Service
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Picnic Area/Tables
Packed Lunches
Breakfast in the Room
Adults Only
Beach Sun Loungers
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Beach (Nearby)
Scuba Diving
Windsurfing
Fishing
Horse Riding
Canoeing
Hiking
Pool Indoor
Outdoor heated pool
Bicycle Tour Information
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi