Name: Centara Grand at CentralWorld
Address: 999/99 Rama 1 Road, Pathumwan,Bangkok, Bangkok, Thailand, Bangkok, Central Thailand, TH
Price range: $135–$287 per night
Rating: 9.03

What guests think

Travellers praise Centara Grand At CentralWorld for its unbeatable central location linked to CentralWorld mall, spacious rooms with great city views, and consistently friendly, attentive service, while noting occasional elevator waits, convoluted access routes, and Bangkok traffic delays.

Rooms and public areas are generally very clean and recently refreshed; a few guests reported dated elements or minor housekeeping misses. Facilities earn strong feedback, especially the rooftop bars, club lounge, pool and gym, though some noted cold pool water and occasional in-room tech or Wi-Fi issues. Breakfast and on-site dining are widely praised for variety and taste, but a few guests found breakfast repetitive or overpriced. Expect a polished, convenient city stay with lively surroundings and a few logistical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bars with skyline views and the club lounge stand out; the pool and gym are well regarded. Downsides include long elevator waits, cold pool water, and no hot tub/jacuzzi.

Related guest reviews

8

anna

Jan 3, 2025

·

Stayed 3 nights

Vattnet i poolen var iskallt, även på eftermiddagen när solen borde värmt lite. Det var omständigt att ta sig till rummen. Först fick man åka 1 hiss från markplan upp till lobby, och där byta hiss för att komm till rummen. Smhissarna var alldeles för få, man fick alltid stå och vänta länge på dom.

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8

Basil

Dec 24, 2024

·

Stayed 6 nights

Five star hotel with excellent location , friendly and cooperative staff. Decent breakfast and really good facilities such as gym and pool. Only issue is the elevator waiting time ..sometimes I had to wait for more than 5 minutes to get the elevator .. guess the elevator logic system needs an improvement

10

Christopher

Sep 3, 2025

·

Stayed 4 nights

Rooftop bar and restaurant shouldn't be missed. Great views

10

Dror

Oct 29, 2025

·

Stayed 3 nights

Great hotel, conveniently located at the central world mega shopping mall. Close to BTS station and walkable to many places in the city center. Feels new, clean, amazing view, great gym and swimming pool, very nice restaurants and bars.

10

Joshua

Jan 26, 2025

·

Stayed 5 nights

Top of the line hotel in Bangkok. Amazing rooftop restaurants and bars and if you get to the top, you can have a 360 view of the city. Rooms were upgraded and modern. Very comfortable and clean. Staff was excellent and beyond helpful from bellhop to concierge to house keepers. For example, concierge helped us book massages nearby, or the house keepers would wipe down our bathroom floors and made sure everything was clean and tidy. This hotel may be in a more vibrant part of the city, but because it's high up, there's no noise. Connected to CentralWorld and The Groove, and walkable to the rest of the malls like Siam Paragon, Siam Discovery, and MBK. Also walkable to MRT. Overall 10/10.

6

Aree

Jul 3, 2025

·

Stayed 5 nights

there needs to be a jacuzzi cause the pool is freezing!! And maybe more noodles or like fried stuff for breakfast cause me personally I don’t like breakfast stuff for breakfast. Thanks

10

Jonathan

Nov 24, 2024

·

Stayed 1 night

Excellent hotel , very modern, and the buffet breakfast. Probably the best I’ve ever had. Pool was on 26th floor over looking Bangkok. No faults what so ever , can’t fault it

10

Ana

Feb 25, 2025

·

Stayed 3 nights

We enjoyed the rooftop dining and bars, as well as the pool, spa and fitness options. It is connected to the Central Workd Mall, so convenient.

10

Neil

Mar 23, 2025

·

Stayed 1 night

Absolutely fabulous The roof top bar amazing Dining options can be expensive

10

Si Yi

Jun 23, 2025

·

Stayed 3 nights

Connectivity - connected to Centralworld (though you would need to take 1 lift to level 23 and then connect to another lift to bring you to level 7 and then walk through the carpark to get to Centralworld) About 5-10min walk to Siam BTS Being near to Centralworld meant that shopping and dining options were plentiful. However the traffic leading out of the hotel was bad most of the time. Do factor in extra time if you're taking a taxi or private hire. Room was spacious and clean, no complaints there. Pillows were on the soft side.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean, with many noting well-maintained spaces. A few guests reported occasional housekeeping lapses or some worn elements.

Related guest reviews

10

Boldbaatar

Jan 19, 2026

·

Stayed 1 night

I had a wonderful stay here. The hotel offers very nice views and is kept spotlessly clean. The staff were consistently helpful, which made the experience smooth and welcoming. Since I don’t know Bangkok well, I appreciated that the hotel is located right in what felt like a very busy and central part of the city—perfect for exploring and getting a sense of the energy of Bangkok.

10

Yun xi

Nov 4, 2025

·

Stayed 3 nights

Clean, spacious, value for money

10

Maria Rita

Nov 19, 2025

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Stayed 4 nights

The room was spotless. Great service.

8

KIT MAN GRACE CHRISTINA

Jul 25, 2023

·

Stayed 3 nights

Location is sueper. Room is not clean enough.

10

Gavin

Nov 16, 2025

·

Stayed 1 night

Clean room and very understanding front staff.

10

Siok Mien

Aug 25, 2024

·

Stayed 5 nights

Repeated stay at Centara. It’s conveniently located next to central world shopping mall. Super convenient for shopping freak like me. Room is generally clean. Though this trip, the cleaning wasn’t as thorough.

10

James

Jan 29, 2025

·

Stayed 4 nights

One of the nicest rooms at one of the nicest hotels with the nicest people and amazing amenities that I have ever stayed at. Cannot recommend these people or this place highly enough!

8

ho yee phyris

Jul 6, 2025

·

Stayed 4 nights

有一晚、兩點幾外出（門口）好嘈、但他們都好想沒有什麼措施。不是每一天都換毛巾。浴室有點殘舊。

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6

YUK KI

Jan 31, 2025

·

Stayed 3 nights

翻新裝修完，但泳池沒有翻新。每日執房都總有甩漏，包括毛巾欠奉、洗手間杯子不翼而飛、即沖咖啡茶包沒有補充等；而加牀的牀架充積臭丸味！

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10

Eve Yip Lai

Mar 15, 2024

·

Stayed 6 nights

Room is always clean and tidy after we are back from shopping or dining. The staff are very helpful too.

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Rooms

Spacious, comfortable rooms with impressive city views and modern touches; many highlight very comfy beds. A few mention small or oddly shaped layouts, soft pillows, confusing light controls, occasional noise, or spotty in-room Wi-Fi.

Related guest reviews

10

Dror

Oct 29, 2025

·

Stayed 3 nights

Great hotel, conveniently located at the central world mega shopping mall. Close to BTS station and walkable to many places in the city center. Feels new, clean, amazing view, great gym and swimming pool, very nice restaurants and bars.

6

Hardyanti

Mar 12, 2024

·

Stayed 2 nights

The hotel boasts itself as a 5 star hotel and unfortunately, the guests that it receives are not close to 5 stars. Our room was adjacent to a family suite so we constantly heard children running, screaming and playing with the door bells. There were also 3 families at the other end of the hallway who enjoy talking along the hallway with their coffee in hand. Perhaps the hotel can improve on its soundproofing. We were hoping to play some tennis but the courts were converted into a hydroponics farm. The hotel is attached to a convention hall. There was a constant flow of men in suit who were unruly and impatient. Our bags were sent to our rooms as their check in was 3pm local time. My haversack was tipping over the edge of the open wardrobe and my friend's luggage appeared to be just wheeled in from the door. Not what you expect from a 5 star hotel. Nevertheless, the view of the city was wonderful. The water pressure was good. The welcome drinks served at the bar were tasty. Thank you.

10

Apiwat

Oct 26, 2025

·

Stayed 2 nights

There is nothing better than staying at a hotel above CentralWorld right in the heart of Bangkok's shopping destination. There are 8 hotel guests' private high-speed elevators that have direct access to CentralWorld from 3rd floor to 10th floor. The lobby is located on 23rd floor with stunning view and a very cozy decoration. Our room is so spacious with walk-in closet and bathroom taking up half of the room which is very nice and convenience for ladies in our family. Breakfast is on 24th floor at Ventisi. This is how a 5-star breakfast should be with internation selections, some Thai signature dishes and beverages, plenty of seats, several healthy choices/gluten free/vegetarian menus, and I love the Zemex's fresh orange juice machine. Overall, an impressive stay. Highly recommended for those who want to visit CentralWorld, Siam Paragon, MBK and Pratunam or Watergate for just 10-minute walk via connecting bridge.

10

Paul

Jan 6, 2025

·

Stayed 1 night

Great size room. We had two kind size beds which is very rare for any hotel.

10

Khor

Sep 28, 2025

·

Stayed 3 nights

Clean room n the services staffs are good. Only pillow too soft.

4

Anushree

Apr 18, 2023

·

Stayed 4 nights

The room was too small and of an odd shape . It was too noisy as every night you can hear loud music . The front desk was not helpful when we asked for a change of room

10

Sian

Nov 25, 2025

·

Stayed 1 night

This hotel is in a fantastic location, directly connected to a shopping centre with plenty of food options all around. The rooms are spacious, clean, and very comfortable. The staff are amazing—friendly, helpful, and always willing to go above and beyond. I would highly recommend this hotel and would definitely stay here again.

10

Jeffrey

Jun 20, 2025

·

Stayed 1 night

Conveniently located at Central World and close to both Chitlom and Siam BTS stations. The only complaint I would say is at times it takes forever for the elevator/lift to become available, sometimes you are waiting for up to a minute each time. Other than that, the property is well maintained and the room is clean. The bed is also very comfortable. Although, I will say the light controls for the room were quite difficult to use (trying to turn off the master lights, room lights, night lights, etc.).

10

Chye Guan

Dec 3, 2025

·

Stayed 4 nights

The room wifi was spotty and the TV kept hanging too, not sure if due to the wifi issue. Other than this, everything else was fine. Will be back again!

10

An

Nov 6, 2025

·

Stayed 2 nights

Spacious room, perfect view, very clean, and concenient. Highly recommended!

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Service

Service is widely praised as friendly, professional and accommodating, with concierge and lounge teams often singled out. Some guests noted slow or frustrating check-in, inconsistent housekeeping, or impolite staff encounters.

Related guest reviews

10

Choon Meng

Dec 2, 2025

·

Stayed 4 nights

The counter staff Lynn is extremely helpful to get our favorite food from Ping's restaurant and the housekeeper Lena is extremely attentive to our needs. Excellent service !

8

miguel

Sep 17, 2025

·

Stayed 5 nights

Great place but the check in process was bad. Really bad customer service.

4

mohammad a

Nov 5, 2024

·

Stayed 2 nights

Rude uncooperative check in staff made us wait an hour for a room which was not clean and in good order I have stayed at this hotel before first time I am faced with such a situation

6

Grant

Apr 21, 2025

·

Stayed 1 night

The experience checking in to the hotel was frustrating. We had just driven 7 hours to get to the hotel and before I knew what was happening my bags were whisked away and I was ushered up to the check in desk which is on floor 23. Of course the first thing asked for was a Passport which was in my bags which had disappeared so then I had to wait for my bags to come back again. I then had to go through the process of learning where everything is and where all the places are in the hotel to spend money and then had to install an app on my phone and be shown all the details on that when all I wanted to do was get to my room and use the bathroom. My room was supposedly upgraded but it was very cramped although the bathroom was spectacular and very spacious. The pool area was nice but service was not very good and the wait time was long, I ordered a cocktail but it was basically a 500thb glass of orange juice that maybe had alcohol in it? The restaurant and buffet breakfast was outstanding though. The main reason for my stay was access to Centralworld but it was not very clear how to access the centre.

10

Chris

Oct 17, 2025

·

Stayed 1 night

Staff was excellent every step of the way. Fantastic location as well

2

YunJoon

Apr 30, 2025

·

Stayed 3 nights

house keeping did bad job, staff is unfriendly.. too much noisy ppl in breakfast buffet

6

Ka Man

Mar 15, 2023

·

Stayed 4 nights

Both the hotel location and room is good. However, I’m totally disappointed about the crowd flow control at 23rd floor’s lift lobby. There’s lot of people waiting lift but only one security staff there (even not every night with staff on duty) and the staff did nothing. People came from both side without queueing in order. Some people even jump the queue but the staff has no action. When the lift arrived, everyone rushed into the lift and it’s chaotic. Simply place fence rope and signage to guide the queue can solve the problem but as a 5 star hotel, it did nothing. It’s totally unaccepted and it’s intolerable for same situation everyday. And no one respond after feedback by email.

10

Hwee Ting

May 9, 2025

·

Stayed 3 nights

Loved my stay here! The staff is very welcoming, location is very convenient as it is connected to Centralworld mall.The staff here really listen! At first, the disposable slippers were a bit thin (not great for walking around the room), but when I mentioned it, they immediately brought me a better pair—really appreciated that! Would 100% stay here again. Service was excellent, location is perfect, and the little details (like fixing the slipper issue right away) made me feel special. Great for both relaxation and exploring Bangkok.

8

Kevin

Aug 25, 2025

·

Stayed 2 nights

Excellent location and stay. Service was occasionally slow (delivery of bags to room and some confusion in regard to our room in the beginning. Room service varied between two nights with the same dish, one night the tuna nicoise was perfect and the second night it was almost a different dish. Other than this would recommend.

10

Hui Min Grace

Apr 26, 2025

·

Stayed 4 nights

Had the most excellent stay at Centara Grand, will definitely come back here each time I come to Bangkok! Location is excellent, connected to CentralWorld where shopping and dining options are amazing. Service is unparalleled - it was my dad’s bday and they sent up a really delicious cake and a very sweet handwritten note with drawings which added such a heartwarming and personalised touch. Thank you so much!! Concierge was also really great in helping to facilitate our laundry service and delivery. Room cleaning folks are super friendly too. Room is very comfy and spacious with a great view. Breakfast has plenty of options, worth a try. Really a wonderful experience :)

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Location

Exceptional central setting directly connected to CentralWorld and within walking distance of BTS and major malls. Trade-offs include heavy traffic and longer access routes via lift changes and the mall, especially when the mall is closed.

Related guest reviews

10

Dror

Oct 29, 2025

·

Stayed 3 nights

Great hotel, conveniently located at the central world mega shopping mall. Close to BTS station and walkable to many places in the city center. Feels new, clean, amazing view, great gym and swimming pool, very nice restaurants and bars.

10

Apiwat

Oct 26, 2025

·

Stayed 2 nights

There is nothing better than staying at a hotel above CentralWorld right in the heart of Bangkok's shopping destination. There are 8 hotel guests' private high-speed elevators that have direct access to CentralWorld from 3rd floor to 10th floor. The lobby is located on 23rd floor with stunning view and a very cozy decoration. Our room is so spacious with walk-in closet and bathroom taking up half of the room which is very nice and convenience for ladies in our family. Breakfast is on 24th floor at Ventisi. This is how a 5-star breakfast should be with internation selections, some Thai signature dishes and beverages, plenty of seats, several healthy choices/gluten free/vegetarian menus, and I love the Zemex's fresh orange juice machine. Overall, an impressive stay. Highly recommended for those who want to visit CentralWorld, Siam Paragon, MBK and Pratunam or Watergate for just 10-minute walk via connecting bridge.

10

Sian

Nov 25, 2025

·

Stayed 1 night

This hotel is in a fantastic location, directly connected to a shopping centre with plenty of food options all around. The rooms are spacious, clean, and very comfortable. The staff are amazing—friendly, helpful, and always willing to go above and beyond. I would highly recommend this hotel and would definitely stay here again.

10

Jade

Aug 21, 2025

·

Stayed 3 nights

Great stay connected to central world mall

10

Jennifer

Oct 11, 2025

·

Stayed 2 nights

Beautiful property and very clean. A bit of a long walk from the subway and through the mall. If you have luggage, just take a Grab or taxi because of the long walk. The breakfast buffet was very delicious, with tons of options and a variety of international cuisines. We loved it! The staff is what makes this place amazing! The late night front desk employee was so kind and sweet. I booked an extra night because I had a 4am flight. At checkout, they surprised us with a togo breakfast goody bag because they said we were going to miss breakfast at the hotel because of the early flight. It was filled with fruits, baked goods, water, and juice! So thoughtful!! And it was more delicious than what was served on the airplane! Thank you again for your kindness and consideration. Would stay here again and highly recommend!

10

pui yee zeny

Sep 21, 2025

·

Stayed 2 nights

酒店位置於central world樓上非常方便無論購物餐飲按摩店在Central world內都好多選擇，對於短住三幾天的旅客很適合。不滿意地方就是當central world晚上關門的時候回酒店就比較不方便

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10

Bilegt

Dec 23, 2025

·

Stayed 3 nights

Ideal location, service, everything is good

10

Vilada

Mar 29, 2025

·

Stayed 7 nights

Great location, with in walking distance to Siam Paragon, Platinum and patunam whole sale, and MBK shopping centre. Only a few minutes walk to MRT sky rail systems.

10

EDITE

Jan 28, 2025

·

Stayed 4 nights

Very convenient location, easy access to Central World shopping mall

10

Si Yi

Jun 23, 2025

·

Stayed 3 nights

Connectivity - connected to Centralworld (though you would need to take 1 lift to level 23 and then connect to another lift to bring you to level 7 and then walk through the carpark to get to Centralworld) About 5-10min walk to Siam BTS Being near to Centralworld meant that shopping and dining options were plentiful. However the traffic leading out of the hotel was bad most of the time. Do factor in extra time if you're taking a taxi or private hire. Room was spacious and clean, no complaints there. Pillows were on the soft side.

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Dining

Breakfast and dining options draw strong praise for variety, taste and club lounge offerings; rooftop venues are highlights. Some guests found breakfast repetitive, occasionally cold or overpriced, and a few reported mixed restaurant or room-service quality.

Related guest reviews

10

Christopher

Sep 3, 2025

·

Stayed 4 nights

Rooftop bar and restaurant shouldn't be missed. Great views

8

Kevin

Dec 15, 2024

·

Stayed 2 nights

Mine and my wifes stay was a christmas shopping weekend so the location of the hotel is excellent because central shopping centre is basically attached and siam paragon is a 5mins walk away and you'll find everything and more between the two the hotel is excellent apart from the breakfast the breakfast room was very cold which in turn made the hot breakfast food very cold

8

James

Dec 19, 2025

·

Stayed 6 nights

The hotel is nice, great location and lovely staff. The room is a bit out dated and could use a refresh. The breakfast menu was way overpriced and not diabetic friendly

6

Zhengping

Sep 11, 2025

·

Stayed 7 nights

Location excellent, connected to CentralWorld on the L7 and Lobby at L23. Up to L42 is normal room and higher is club FL. Welcome drink on L54 not much view. Bad side, they are using low quality toilet tissue and no electronic bidet. Walking to Big-C or Train are quite a distance due to mall too big. Big-C thru H&M will be fastest. Breakfast limited of choices, and they don't change much everyday (no Thai curry only Arab veg curry). Some hotels(Terminal 21) offer daily changes to selected items. Overall, price high but quality provided not up to value. Only Plus point location.

10

Gerald

Dec 17, 2023

·

Stayed 5 nights

My family of four (inclusive of two teenagers) had an absolutely wonderful stay. The hotel links into the massive shopping mall next door and is only a short walk to the nearby BTS (sky train) terminal. The buffet breakfast on the 51st floor is available to “Club” guests and is fantastic. Be sure to try out their a la carte menu items.

10

Johnny

Sep 2, 2025

·

Stayed 1 night

Fantastisk sentralt med shoppingsenter vegg i vegg. God service og flott rom med kjempe utsikt, stille å rolig. Maten på restauranten var himmelsk og fine priser. Utrolig god mat og fantastisk service og oppvartning.

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10

Jovian

Dec 20, 2022

·

Stayed 5 nights

The hotel is new and clean. The staff are friendly and helpful. Breakfast is fantastic. We will definitely choose this hotel for our next trip.

10

Joel

Sep 4, 2025

·

Stayed 3 nights

Everything is good except breakfast. It was the same every day

8

Kevin

Aug 25, 2025

·

Stayed 2 nights

Excellent location and stay. Service was occasionally slow (delivery of bags to room and some confusion in regard to our room in the beginning. Room service varied between two nights with the same dish, one night the tuna nicoise was perfect and the second night it was almost a different dish. Other than this would recommend.

10

Christoph

Dec 15, 2025

·

Stayed 2 nights

Room top, very clean, quiet. Staff super friendly! Breakfast very good an a lot of food to choose from

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Month	Average price
January	$204
February	$218
March	$200
April	$194
May	$200
June	$197
July	$211
August	$266
September	$167
October	$172
November	$197
December	$251

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $200	19 $152
20 $136	21 $135	22 $143	23 $169	24 $170	25 $188	26 $188
27 $168	28 $160	29 $160	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $174	3 $174
4 $283	5 $287	6 $243	7 $253	8 $256	9 $191	10 $174
11 $191	12 $256	13 $256	14 $256	15 $256	16 $256	17 $190
18 $191	19 $174	20 $174	21 $174	22 $226	23 $227	24 $256
25 $174	26 $174	27 $174	28 $174	29 $174	30 $174	31 $174

Centara Grand at CentralWorld

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About this property

Location

Guest reviews of Centara Grand at CentralWorld

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What guests think

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