Best Western Cresta Court Altrincham
From
$89
/ night
Select dates to see prices and availability
From
$89
/ night
About this property
Relax in a hotel offering spa services, onsite dining, and a 24-hour business center in Altrincham's shopping district.
Location
With a stay at Manchester Altrincham Cresta Court Hotel in Altrincham, you'll be near the airport and close to Dunham Massey Hall and Gardens
Parking
Restaurant
Business Center
Room Service
Concierge
Massage / Beauty Centre
Location
Church St, Altrincham, England, United Kingdom
Room options
Economy, Double Bed
8
Executive, King Bed, Sofa Bed
Air Conditioning
2
Double Room
Air ConditioningWi-Fi (Free)TV
Suite, Double Bed
Double Room, Double Bed
11
Double Bed, Accessible
Air Conditioning
2
Family Room, 2 Single Beds, Double Bed
Air Conditioning
8
Executive, King Bed
Air Conditioning
Double Room, 2 Single Beds
Air ConditioningWi-Fi (Free)TV
Double Room, Twin Beds
Economy Single
2
Double Room, King Bed
Air Conditioning
King Bed
Superior, King Bed
Guest reviews of Best Western Cresta Court Altrincham
7.1
Good
Based on 2,416 verified reviews
Who stays here?
Business
26%
Couple
38%
Family
18%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Best Western Manchester Altrincham Cresta Court Hotel, travellers praise friendly staff, handy location and decent breakfasts, while repeatedly noting dated interiors, inconsistent maintenance and temperature control, traffic noise, and variable cleanliness and water pressure.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Across recent reviews of Best Western Manchester Altrincham Cresta Court Hotel, travellers praise friendly staff, handy location and decent breakfasts, while repeatedly noting dated interiors, inconsistent maintenance and temperature control, traffic noise, and variable cleanliness and water pressure.
Parking is convenient; some guests report a small overnight fee and that spaces can be busy, and one EV charger was reported out of service. Rooms are often small or dated, with ageing fixtures, weak or hard-to-control showers, and noticeable noise from the main road or other guests. Many guests still find it acceptable for short stays before flights or visits to Altrincham.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site parking is convenient; some guests report a small overnight fee and that spaces can be busy, and one EV charger was reported out of service. Guests also mention patchy Wi-Fi and occasional lift outages.
Related guest reviews
8
Tracy
Aug 6, 2023
·
Stayed 1 night
Stayed over for a friend’s birthday party ,all was well,had a sandwich from bar lovely ,then got a call the lift was broken! They had to carry me downstairs in the emergency chair,my back is still hurting, it wasn’t their fault they were very kind an apologetic but you need a better chair as my back is bruised and sore as I felt every step as I was bumped down 6 flights of stairs
Stayed over for a friend’s birthday party ,all was well,had a sandwich from bar lovely ,then got a call the lift was broken! They had to carry me downstairs in the emergency chair,my back is still hurting, it wasn’t their fault they were very kind an apologetic but you need a better chair as my back is bruised and sore as I felt every step as I was bumped down 6 flights of stairs
6
Andrew
Jun 18, 2024
·
Stayed 4 nights
Average hotel with good, helpful and friendly staff. Good location for town centre. Poor WIFI signal
Average hotel with good, helpful and friendly staff. Good location for town centre. Poor WIFI signal
8
Ted
Oct 1, 2024
·
Stayed 2 nights
Decent place to stay in Altrincham. Free car park, but sometimes very busy. Room was fine. Staff were customer focussed.
Decent place to stay in Altrincham. Free car park, but sometimes very busy. Room was fine. Staff were customer focussed.
8
Frances
Dec 16, 2022
·
Stayed 19,337 nights
The location is convenient with free parking and a decent breakfast. The room was comfortable and exactly what I needed for a one night stay to call home whilst in Manchester. The reception staff were really friendly and helpful. They helped with my luggage and giving me directions to Blackpool and were just generally cheerful. I would definitely stay again as it presents good value for money in a nice part of Manchester...yes I know it is technically Cheshire.
The location is convenient with free parking and a decent breakfast. The room was comfortable and exactly what I needed for a one night stay to call home whilst in Manchester. The reception staff were really friendly and helpful. They helped with my luggage and giving me directions to Blackpool and were just generally cheerful. I would definitely stay again as it presents good value for money in a nice part of Manchester...yes I know it is technically Cheshire.
8
Jacqueline
Dec 31, 2023
·
Stayed 1 night
Regularly stay here when attending Manchester United home games. Good value with easy parking and very near to town center. Excellent ram service into Manchester. Beer a little pricey in the hotel but there are nearby alternatives. Breakfast OK.
Regularly stay here when attending Manchester United home games. Good value with easy parking and very near to town center. Excellent ram service into Manchester. Beer a little pricey in the hotel but there are nearby alternatives. Breakfast OK.
4
Lee
Oct 12, 2024
·
Stayed 3 nights
Arrived at hotel and checked in. Room was given and was so hot in there with no way turning the heating down as the valve on the radiator was broken. New room was offered. Bathroom was tiny and WiFi connection was really poor. I was unable to do any work because of this. Overall experience was very disappointing.
Arrived at hotel and checked in. Room was given and was so hot in there with no way turning the heating down as the valve on the radiator was broken. New room was offered. Bathroom was tiny and WiFi connection was really poor. I was unable to do any work because of this. Overall experience was very disappointing.
8
Karen
Dec 9, 2023
·
Stayed 1 night
Lovely room but only two teabags. The lift wasn't working so we had to walk up two flights of stairs with luggage. Breakfast was good but no jam to have with the croissants.
Lovely room but only two teabags. The lift wasn't working so we had to walk up two flights of stairs with luggage. Breakfast was good but no jam to have with the croissants.
8
BARRY
Apr 12, 2024
·
Stayed 2 nights
Great hotel for the price paid. Only downside was that hotel only had 1 x EV charger which was broken so a little bit of an inconvenience.
Great hotel for the price paid. Only downside was that hotel only had 1 x EV charger which was broken so a little bit of an inconvenience.
8
Dave
Oct 29, 2024
·
Stayed 1 night
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
8
Rebecca
Mar 16, 2023
·
Stayed 1 night
Stayed here for a night before an early flight out from Manchester. Room was a little dated but clean. Car park was big though charged £1.50 for the night. Easy route if travelling to Manchester. Would stay again for the convenience.
Stayed here for a night before an early flight out from Manchester. Room was a little dated but clean. Car park was big though charged £1.50 for the night. Easy route if travelling to Manchester. Would stay again for the convenience.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several guests reported mould in bathrooms, stained furnishings, unclean rooms on arrival, and missing towels, while others found rooms and public areas acceptably clean.
Related guest reviews
2
Cathy
Jul 15, 2023
·
Stayed 3 nights
This was the worst hotel I have ever been to. It was so bad in fact, I did not spend one night and was sadly charged the 3 nights that I had paid in advance. The rooms are very dated and the standard of cleanliness is poor. I would not recommend this hotel.
This was the worst hotel I have ever been to. It was so bad in fact, I did not spend one night and was sadly charged the 3 nights that I had paid in advance. The rooms are very dated and the standard of cleanliness is poor. I would not recommend this hotel.
6
Aurelie
Aug 21, 2024
·
Stayed 2 nights
The staff was very friendly and helpful and the room very large. However the carpet was very stained and the bathroom dated from another century. For us to shower, we had only a trickle of water.
The staff was very friendly and helpful and the room very large. However the carpet was very stained and the bathroom dated from another century. For us to shower, we had only a trickle of water.
4
Susan
Oct 22, 2023
·
Stayed 2 nights
I was shocked how how run down and ill kept the property is now. We have stayed many times but not since 2018. Our room was dirty - stains on chairs and carpets. Shower curtain was extremely dirty and ripped. Bathroom walls had actual spots of dirt. Chairs in the lounge were threadbare and worn out. Will not stay here again.
I was shocked how how run down and ill kept the property is now. We have stayed many times but not since 2018. Our room was dirty - stains on chairs and carpets. Shower curtain was extremely dirty and ripped. Bathroom walls had actual spots of dirt. Chairs in the lounge were threadbare and worn out. Will not stay here again.
2
Dan
Aug 29, 2024
·
Stayed 1 night
Terrible hotel. The first room I checked in to, the bed hadn’t been made and I doubt the room had been cleaned either. When I complained to the front desk, they kindly upgraded me and gave me a voucher for a free drink. I was upgraded to a Superior S room. Lovely, I thought. The room itself was very large, almost “suite” like. But, it was very dated. The tv was from 1981 and had no hdmi port so unable to use a Firestick, the wallpaper was coming away from the wall, the extractor fan made a sound like a banshee when the light was turned on (seriously I’d post a video if I could) and the open window was open because it didn’t fit into its hole, and when I tried to close it, the handle came off in my hand. So I had to sleep with the window open and listen to the traffic all night. Terrible experience. Giving one star as the bed was very comfy and the staff were nice.
Terrible hotel. The first room I checked in to, the bed hadn’t been made and I doubt the room had been cleaned either. When I complained to the front desk, they kindly upgraded me and gave me a voucher for a free drink. I was upgraded to a Superior S room. Lovely, I thought. The room itself was very large, almost “suite” like. But, it was very dated. The tv was from 1981 and had no hdmi port so unable to use a Firestick, the wallpaper was coming away from the wall, the extractor fan made a sound like a banshee when the light was turned on (seriously I’d post a video if I could) and the open window was open because it didn’t fit into its hole, and when I tried to close it, the handle came off in my hand. So I had to sleep with the window open and listen to the traffic all night. Terrible experience. Giving one star as the bed was very comfy and the staff were nice.
2
Raymond
Dec 16, 2022
·
Stayed 1 night
The room was very dirty stains and burn marks on the curtains and inside the pillow cases where black and manky
The room was very dirty stains and burn marks on the curtains and inside the pillow cases where black and manky
6
Sandra
Aug 25, 2024
·
Stayed 1 night
The hotel looked quite modern from the outside however my room was very dated and mould was all around the accessible shower, making it completly unusable and very unpleasant. I was only there for one night so made do. Plenty of parking on site. There was a gorgeous market square, just a 5minute walk from the hotel where i went for breakfast, after a recommendation from my friend - highly recommend this!
The hotel looked quite modern from the outside however my room was very dated and mould was all around the accessible shower, making it completly unusable and very unpleasant. I was only there for one night so made do. Plenty of parking on site. There was a gorgeous market square, just a 5minute walk from the hotel where i went for breakfast, after a recommendation from my friend - highly recommend this!
8
Lynsey
Apr 27, 2023
·
Stayed 1 night
Ideal for airport stay but attention needed to cleaning. Mouldy corners in bathroom grubby light fittings. Overall very comfy and lovely staff so would use again. Great transfer service to airport.
Ideal for airport stay but attention needed to cleaning. Mouldy corners in bathroom grubby light fittings. Overall very comfy and lovely staff so would use again. Great transfer service to airport.
8
Alic
Jun 27, 2023
·
Stayed 1 night
Stayed for one night for business purposes. The hotel was clean and tidy. The food at the hotel was of a good standard, with decent portion sizes. Overall everything worked as it should, which made for a pleasant, albeit brief stay. Well worth a wander around Altrincham as it's a lovely town.
Stayed for one night for business purposes. The hotel was clean and tidy. The food at the hotel was of a good standard, with decent portion sizes. Overall everything worked as it should, which made for a pleasant, albeit brief stay. Well worth a wander around Altrincham as it's a lovely town.
8
Richard
Jul 22, 2023
·
Stayed 2 nights
Whilst the hotel was generally clean and tidy it was definitely showing signs of age. This showed up in little items such as the carpet in the lift being spotted (maybe chewing gum or similar?), corners of rooms not being very well cleaned, some woodwork in different areas not in great condition. Staff were excellent - friendly and helpful. The room was quite basic. No drawer storage and just a small open hanging space. OK to stay for a couple of nights but I would not want to use this for a week as a base for exploring the area.
Whilst the hotel was generally clean and tidy it was definitely showing signs of age. This showed up in little items such as the carpet in the lift being spotted (maybe chewing gum or similar?), corners of rooms not being very well cleaned, some woodwork in different areas not in great condition. Staff were excellent - friendly and helpful. The room was quite basic. No drawer storage and just a small open hanging space. OK to stay for a couple of nights but I would not want to use this for a week as a base for exploring the area.
8
Claire
Oct 26, 2024
·
Stayed 1 night
Hotel was nice and clean, the bar staff were friendly and prices reasonable. Mattress reasonable. Decor could do with some work but it didn’t impact on our stay.
Hotel was nice and clean, the bar staff were friendly and prices reasonable. Mattress reasonable. Decor could do with some work but it didn’t impact on our stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often small or dated, with ageing fixtures, weak or hard-to-control showers, and noticeable noise from the main road or other guests. Several reviews mention very warm rooms and firm or uncomfortable mattresses.
Related guest reviews
6
Eilidh
Jul 18, 2024
·
Stayed 2 nights
Great location. Room facilities very dated.
Great location. Room facilities very dated.
6
john
Aug 2, 2024
·
Stayed 1 night
Shower was very unsafe, on AC, window opened up onto rooftop. Ok, for one night stay.
Shower was very unsafe, on AC, window opened up onto rooftop. Ok, for one night stay.
6
eleni
Oct 10, 2024
·
Stayed 1 night
The room was extremely warm, it was uncomfortable to sleep even with the window open. The bathroom looked tired and non user friendly in need of updating.
The room was extremely warm, it was uncomfortable to sleep even with the window open. The bathroom looked tired and non user friendly in need of updating.
8
Terisha
Apr 5, 2024
·
Stayed 2 nights
Room was nice facing the road though so not very quite as it was a main road had to have the windows open it was so hot breakfast was ok but olif you go early it's not nice bacon like cardboard couldn't change the toaster setting so toast was burnt eggs on the hot plate too long, beans were cold day two was better as I went about 8.30 Ammaarah didn't try the cooked breakfast though after day one
Room was nice facing the road though so not very quite as it was a main road had to have the windows open it was so hot breakfast was ok but olif you go early it's not nice bacon like cardboard couldn't change the toaster setting so toast was burnt eggs on the hot plate too long, beans were cold day two was better as I went about 8.30 Ammaarah didn't try the cooked breakfast though after day one
4
chris
Jun 19, 2023
·
Stayed 2 nights
I have never stayed in a hotel with such an awful, uncomfortable bed. Would have been more comfortable sleeping in the bath!! Property is old and in dire need of renovation.
I have never stayed in a hotel with such an awful, uncomfortable bed. Would have been more comfortable sleeping in the bath!! Property is old and in dire need of renovation.
8
Dave
Oct 29, 2024
·
Stayed 1 night
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
4
Clint
Jun 24, 2023
·
Stayed 1 night
The beds are small very uncomfortable, the bathrooms are old and very dated, the shower I was very weak, all in all I wouldn’t never there again, give me a big comfortable bed at the premier inn any day of the week
The beds are small very uncomfortable, the bathrooms are old and very dated, the shower I was very weak, all in all I wouldn’t never there again, give me a big comfortable bed at the premier inn any day of the week
6
Craig
Feb 23, 2023
·
Stayed 1 night
Too noisy heard everything outside. Beds small and uncomfortable
Too noisy heard everything outside. Beds small and uncomfortable
4
Rhiannon
May 5, 2023
·
Stayed 1 night
The bathroom very much needed an upgrade! Heard every door slam shut which woke me ridiculously early.
The bathroom very much needed an upgrade! Heard every door slam shut which woke me ridiculously early.
4
Paul
May 15, 2023
·
Stayed 1 night
Room was tired and very grubby. No Aircon and limited window opening meant the room was stiflingly hot even in May. Very noisy during the night too. All in made for a very poor stay.
Room was tired and very grubby. No Aircon and limited window opening meant the room was stiflingly hot even in May. Very noisy during the night too. All in made for a very poor stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is often friendly and helpful, with staff praised at reception, bar, and breakfast and occasional upgrades offered. However, there are notable lapses including rude interactions, booking or room allocation errors, a missed wake-up call, and slow issue resolution.
Related guest reviews
8
Richard
Feb 3, 2024
·
Stayed 1 night
The receptionist made a mistake about the booking thinking I’d only booked one room whereas I’d booked two. She only believed me when I showed her the confirmation email. Otherwise ok
The receptionist made a mistake about the booking thinking I’d only booked one room whereas I’d booked two. She only believed me when I showed her the confirmation email. Otherwise ok
4
Margaret
Jun 2, 2023
·
Stayed 3 nights
Brocken tiles in the hotel entrance. Entrance had not been swept and cleaned for quite some time. Furniture in the bar was old worn out and shabby. We ordered a wake up call which didn’t happen. Overall disappointing
Brocken tiles in the hotel entrance. Entrance had not been swept and cleaned for quite some time. Furniture in the bar was old worn out and shabby. We ordered a wake up call which didn’t happen. Overall disappointing
6
Ray
Nov 12, 2023
·
Stayed 1 night
Restaurant staff on Thursday night (09/11/23) were very good and courteous. Breakfast was good and plentiful. Our room was clean, but a bit dated and in need of redecoration with crumbling ceiling plaster and tiled walls. My main negative rating was from a short black female lounge bar waitress called Rosey? (Friday night 10/11/23) who refused to make me a coffee on the grounds that she was "too busy"! After waiting my turn in the queue, the dismissive manner in which she spoke to me was not only rude but professionally unacceptable! And this was before the cut-off time when the coffee machine is switched off for the night. Her white male bar colleague overheard our conversation and made me a cup of coffee as requested. He was great - the previous evening, he even brought up our bottle of Prosecco and other drinks on a tray to our room! We were part of a 100-strong funeral group booking. The reception staff were great and courteous.
Restaurant staff on Thursday night (09/11/23) were very good and courteous. Breakfast was good and plentiful. Our room was clean, but a bit dated and in need of redecoration with crumbling ceiling plaster and tiled walls. My main negative rating was from a short black female lounge bar waitress called Rosey? (Friday night 10/11/23) who refused to make me a coffee on the grounds that she was "too busy"! After waiting my turn in the queue, the dismissive manner in which she spoke to me was not only rude but professionally unacceptable! And this was before the cut-off time when the coffee machine is switched off for the night. Her white male bar colleague overheard our conversation and made me a cup of coffee as requested. He was great - the previous evening, he even brought up our bottle of Prosecco and other drinks on a tray to our room! We were part of a 100-strong funeral group booking. The reception staff were great and courteous.
8
Leanmore
Sep 19, 2024
·
Stayed 1 night
I was initially allocated a room that was not clean from the previous customer however I was then upgraded to a nicer executive room .
I was initially allocated a room that was not clean from the previous customer however I was then upgraded to a nicer executive room .
2
Carlyle
Aug 12, 2024
·
Stayed 2 nights
Location is perfect, staff was rude and unhelpful. I felt very unwelcome .
Location is perfect, staff was rude and unhelpful. I felt very unwelcome .
8
Dave
Oct 29, 2024
·
Stayed 1 night
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
6
Desmond
Oct 2, 2024
·
Stayed 1 night
My wife and I stayed at the hotel on the evening of 26/9/2024 and left for an early morning flight on 27/9. We had also booked to stay on 30/9 but when we arrived just before midnight we were informed that our room with a kingsize bed had been given to someone else and all that was available was a small room with a double bed. We were immediately told that to compensate for this we would could have a complimentary breakfast in the morning As we had already paid for breakfast the receptionist was unsure what compensation we could be given. She stated that she was unable to upgrade our room. Because of the lateness we accepted the double room (Room 321). This room is small and dingy. Curtains are soiled and creased. The bedding was clean The bathroom is very small. There were no towels, however the receptionist brought these to the room shortly after we informed her of this. The breakfast was enjoyable with a varied choice of cereals, juices and hot food. The cost of a taxi to get to Manchester airport was £23.
My wife and I stayed at the hotel on the evening of 26/9/2024 and left for an early morning flight on 27/9. We had also booked to stay on 30/9 but when we arrived just before midnight we were informed that our room with a kingsize bed had been given to someone else and all that was available was a small room with a double bed. We were immediately told that to compensate for this we would could have a complimentary breakfast in the morning As we had already paid for breakfast the receptionist was unsure what compensation we could be given. She stated that she was unable to upgrade our room. Because of the lateness we accepted the double room (Room 321). This room is small and dingy. Curtains are soiled and creased. The bedding was clean The bathroom is very small. There were no towels, however the receptionist brought these to the room shortly after we informed her of this. The breakfast was enjoyable with a varied choice of cereals, juices and hot food. The cost of a taxi to get to Manchester airport was £23.
6
Sandra
Mar 27, 2023
·
Stayed 1 night
On going to our room we were stopped at the lift by one of the workers (the concierge) questioned on what was in our bags. The lady was very rude. Despite us telling her that the Alchohol in our shopping was a present , she was very rude and humiliated my partner in front of everybody. We were taking our stuff to our room not to the wedding function room she had no right to question us what was in our bags and let alone say it in such a rude manner! Unbelievable! Fair to say her behaviour spoilt it for our stay. To be fair the other workers were very nice and pleasant but unfortunately that one rotten apple spoilt it for everybody.
On going to our room we were stopped at the lift by one of the workers (the concierge) questioned on what was in our bags. The lady was very rude. Despite us telling her that the Alchohol in our shopping was a present , she was very rude and humiliated my partner in front of everybody. We were taking our stuff to our room not to the wedding function room she had no right to question us what was in our bags and let alone say it in such a rude manner! Unbelievable! Fair to say her behaviour spoilt it for our stay. To be fair the other workers were very nice and pleasant but unfortunately that one rotten apple spoilt it for everybody.
8
Claire
Oct 26, 2024
·
Stayed 1 night
Hotel was nice and clean, the bar staff were friendly and prices reasonable. Mattress reasonable. Decor could do with some work but it didn’t impact on our stay.
Hotel was nice and clean, the bar staff were friendly and prices reasonable. Mattress reasonable. Decor could do with some work but it didn’t impact on our stay.
8
Patrick
Aug 23, 2024
·
Stayed 1 night
The Room was a little bit 'tired' but very clean. The staff were professional and courteous especially the Breakfast Team, The Manageress and Alicha deserve a creditable mention for fast and friendly service. All-in-all, a positive and enjoyable stay. Patrick S.
The Room was a little bit 'tired' but very clean. The staff were professional and courteous especially the Breakfast Team, The Manageress and Alicha deserve a creditable mention for fast and friendly service. All-in-all, a positive and enjoyable stay. Patrick S.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is convenient for Altrincham town centre, tram or rail links, and Manchester Airport. Several guests used it for Old Trafford visits and pre-flight stays, with shops and restaurants within walking distance.
Related guest reviews
10
Martin
Nov 27, 2023
·
Stayed 3 nights
Good location for trains into Manchester and local restaurants great parking
Good location for trains into Manchester and local restaurants great parking
6
Sandra
Aug 25, 2024
·
Stayed 1 night
The hotel looked quite modern from the outside however my room was very dated and mould was all around the accessible shower, making it completly unusable and very unpleasant. I was only there for one night so made do. Plenty of parking on site. There was a gorgeous market square, just a 5minute walk from the hotel where i went for breakfast, after a recommendation from my friend - highly recommend this!
The hotel looked quite modern from the outside however my room was very dated and mould was all around the accessible shower, making it completly unusable and very unpleasant. I was only there for one night so made do. Plenty of parking on site. There was a gorgeous market square, just a 5minute walk from the hotel where i went for breakfast, after a recommendation from my friend - highly recommend this!
8
Frances
Dec 16, 2022
·
Stayed 19,337 nights
The location is convenient with free parking and a decent breakfast. The room was comfortable and exactly what I needed for a one night stay to call home whilst in Manchester. The reception staff were really friendly and helpful. They helped with my luggage and giving me directions to Blackpool and were just generally cheerful. I would definitely stay again as it presents good value for money in a nice part of Manchester...yes I know it is technically Cheshire.
The location is convenient with free parking and a decent breakfast. The room was comfortable and exactly what I needed for a one night stay to call home whilst in Manchester. The reception staff were really friendly and helpful. They helped with my luggage and giving me directions to Blackpool and were just generally cheerful. I would definitely stay again as it presents good value for money in a nice part of Manchester...yes I know it is technically Cheshire.
8
Jacqueline
Dec 31, 2023
·
Stayed 1 night
Regularly stay here when attending Manchester United home games. Good value with easy parking and very near to town center. Excellent ram service into Manchester. Beer a little pricey in the hotel but there are nearby alternatives. Breakfast OK.
Regularly stay here when attending Manchester United home games. Good value with easy parking and very near to town center. Excellent ram service into Manchester. Beer a little pricey in the hotel but there are nearby alternatives. Breakfast OK.
10
John
Jul 2, 2024
·
Stayed 1 night
Good hotel within easy reach of Manchester airport, very good for a night before an early flight
Good hotel within easy reach of Manchester airport, very good for a night before an early flight
8
Terry
Apr 18, 2024
·
Stayed 1 night
Very convenient for transport links )M6 and rail / metrolink services)
Very convenient for transport links )M6 and rail / metrolink services)
10
christopher
Apr 29, 2024
·
Stayed 2 nights
great spot, building may look a little tired, but clean functional breakfast was fantastic service was 1st class convenient to manchester airport good value for $ would stay there again. shops and restaurants easy walking distance a bonus
great spot, building may look a little tired, but clean functional breakfast was fantastic service was 1st class convenient to manchester airport good value for $ would stay there again. shops and restaurants easy walking distance a bonus
10
Pedro
Dec 18, 2022
·
Stayed 5 nights
Nice and cosy small hotel. Well equipped and quiet room. 15mins walk from tram station.
Nice and cosy small hotel. Well equipped and quiet room. 15mins walk from tram station.
8
Rebecca
Mar 16, 2023
·
Stayed 1 night
Stayed here for a night before an early flight out from Manchester. Room was a little dated but clean. Car park was big though charged £1.50 for the night. Easy route if travelling to Manchester. Would stay again for the convenience.
Stayed here for a night before an early flight out from Manchester. Room was a little dated but clean. Car park was big though charged £1.50 for the night. Easy route if travelling to Manchester. Would stay again for the convenience.
8
James
Mar 7, 2024
·
Stayed 1 night
Convenience for Altrincham
Convenience for Altrincham
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and choice, and several guests enjoyed the restaurant food, though menus can feel limited. A number of reviews cite disappointing or cold dishes and slow replenishment.
Related guest reviews
8
Ivor
Jun 15, 2023
·
Stayed 1 night
Nice friendly staff more then happy ro help .breakfast was a bit poor most of the food was cold
Nice friendly staff more then happy ro help .breakfast was a bit poor most of the food was cold
4
Mark
Aug 24, 2024
·
Stayed 1 night
It’s in desperate need of a face lift. Very shabby. Staff were fine. Breakfast was limited as there would of been a choice but no items in the dishes
It’s in desperate need of a face lift. Very shabby. Staff were fine. Breakfast was limited as there would of been a choice but no items in the dishes
10
Simon
Jul 13, 2024
·
Stayed 1 night
Perfect for a one night stay. Breakfast excellent.
Perfect for a one night stay. Breakfast excellent.
8
JULIE
Sep 26, 2023
·
Stayed 1 night
Older hotel but clean and well maintained. I would definitely stay there again. Reasonable prices and excellent breakfast buffet.
Older hotel but clean and well maintained. I would definitely stay there again. Reasonable prices and excellent breakfast buffet.
8
Terisha
Apr 5, 2024
·
Stayed 2 nights
Room was nice facing the road though so not very quite as it was a main road had to have the windows open it was so hot breakfast was ok but olif you go early it's not nice bacon like cardboard couldn't change the toaster setting so toast was burnt eggs on the hot plate too long, beans were cold day two was better as I went about 8.30 Ammaarah didn't try the cooked breakfast though after day one
Room was nice facing the road though so not very quite as it was a main road had to have the windows open it was so hot breakfast was ok but olif you go early it's not nice bacon like cardboard couldn't change the toaster setting so toast was burnt eggs on the hot plate too long, beans were cold day two was better as I went about 8.30 Ammaarah didn't try the cooked breakfast though after day one
8
Dave
Oct 29, 2024
·
Stayed 1 night
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
1st impression, the hotel was a bit dated on the outside. Loads of spaces for parking. Just remember to validate your vehicle reg on the tablet in reception.Check in was easy, staff polite and pleasant. The place was busy.Plenty of space in the bar/reception area. Room was ok. We were put in a room overlooking the road. Double glazed windows didn't close properly. You could hear traffic outside and people talking as they walked past. Not a massive issue.Room was OK, clean and tidyish. Corridors needed a bit of TLC,which I think is actually on the way. Best part of it was the breakfast, it was lovely. Overall I'd give the place a generous 7/10. Would I stay again? Not sure tbh.
6
rob
Apr 2, 2023
·
Stayed 3 nights
The breakfast was really very good and plenty of choice options
The breakfast was really very good and plenty of choice options
2
serena
Oct 31, 2024
·
Stayed 1 night
Lots of people living there very strange smell in the staircase Couldn’t even open the window in the room, it’s dated and needs a massive upgrade. Don’t eat there the food is terrible more grease than fish. Sorry not for me
Lots of people living there very strange smell in the staircase Couldn’t even open the window in the room, it’s dated and needs a massive upgrade. Don’t eat there the food is terrible more grease than fish. Sorry not for me
10
christopher
Apr 29, 2024
·
Stayed 2 nights
great spot, building may look a little tired, but clean functional breakfast was fantastic service was 1st class convenient to manchester airport good value for $ would stay there again. shops and restaurants easy walking distance a bonus
great spot, building may look a little tired, but clean functional breakfast was fantastic service was 1st class convenient to manchester airport good value for $ would stay there again. shops and restaurants easy walking distance a bonus
8
Steve
Jun 15, 2024
·
Stayed 2 nights
Starting with the positives, every member of staff we encountered was exceptionally helpful and great to deal with. The restaurant food was very good, and although the dinner menu was unimaginative, everything was beautifully cooked and good to eat. Breakfast was also lovely. However, the hotel had a bit of a tired feel overall and the room we stayed in could do with a refurb. Having said this, the beds were comfortable and the room was a good temperature. Special mention for the shower - hot and powerful! Overall, a pleasant two night’s stay, only let down by aesthetics and decor.
Starting with the positives, every member of staff we encountered was exceptionally helpful and great to deal with. The restaurant food was very good, and although the dinner menu was unimaginative, everything was beautifully cooked and good to eat. Breakfast was also lovely. However, the hotel had a bit of a tired feel overall and the room we stayed in could do with a refurb. Having said this, the beds were comfortable and the room was a good temperature. Special mention for the shower - hot and powerful! Overall, a pleasant two night’s stay, only let down by aesthetics and decor.
Was this helpful?
AI-generated summary based on recent guest reviews
6
Julie
Mar 12, 2023
·
Stayed 1 night
Staff great room clean large bed all good but the mattress was hard and lumpy
Staff great room clean large bed all good but the mattress was hard and lumpy
4
James
Mar 11, 2023
·
Stayed 1 night
Tired hotel, uncomfortable old mattress and a dribble of a shower.
Tired hotel, uncomfortable old mattress and a dribble of a shower.
6
Craig
Feb 23, 2023
·
Stayed 1 night
Too noisy heard everything outside. Beds small and uncomfortable
Too noisy heard everything outside. Beds small and uncomfortable
8
Maria
Feb 20, 2023
·
Stayed 1 night
Over all goo, and convenient
Over all goo, and convenient
8
David
Feb 20, 2023
·
Stayed 2 nights
Our room was quite small, but it was clean and comfortable. Breakfast was good, with multi choice, and a very helpful and customer focused chef. The dining room was spacious, clean and comfortable
Our room was quite small, but it was clean and comfortable. Breakfast was good, with multi choice, and a very helpful and customer focused chef. The dining room was spacious, clean and comfortable
Property Policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Best Western Cresta Court Altrincham
Is parking available at the hotel?
Yes, free parking is available on-site.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.
What accessibility features does the hotel offer?
The hotel features elevators and step-free entrances, making it accessible for guests with disabilities.
Where is the hotel located in relation to key landmarks?
The hotel is situated in Altrincham, near the airport and close to Dunham Massey Hall and Gardens.
Have a question?
Instant AI responses are based on hotel information
Popular amenities
Parking
Restaurant
Business Center
Room Service
Concierge
Massage / Beauty Centre
General
Room Service
Restaurant
Massage / Beauty Centre
Bar / Lounge
Bath
Coffee / Tea Maker
Hair Dryer
TV
Desk
Massage
Shower
En suite
Private Bathroom
Packed Lunches
Services
Business Center
Concierge
Elevator / Lift
24-Hour Reception
Dry Cleaning
Meeting Rooms
Laundry service
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Parking
Parking
Free Parking
Internet
Free Wi-Fi