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Global Luxury Suites Bethesda Chevy Chase


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Banquet Facilities

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Guest reviews

2

Jim

IAN-logo

Apr 23, 2026

·

Stayed 2 nights

The room was not serviced and my VIP guest arrived at 9:30 to unmade bed, no towels, no soap or shampoo. Email earlier in day asking me to call - called three times and got voicemail each time. I would not recommend staying here. Seems like it’s managed remotely. Not hotel. Even if I had connected nothing would have changed. Poorly managed. Excuse was that prior guest stayed beyond checkout time and housekeeping left for day.
The room was not serviced and my VIP guest arrived at 9:30 to unmade bed, no towels, no soap or shampoo. Email earlier in day asking me to call - called three times and got voicemail each time. I would not recommend staying here. Seems like it’s managed remotely. Not hotel. Even if I had connected nothing would have changed. Poorly managed. Excuse was that prior guest stayed beyond checkout time and housekeeping left for day.

8

Yanira

IAN-logo

Mar 5, 2026

·

Stayed 1 night

It was extremely confusing. There were no clear instructions on where to park or where to obtain the keys. I also spent a significant amount of time trying to determine whether I was in the correct apartment. When I arrived, there was an extra set of keys and an envelope left on the counter, but it was not addressed to me, which added to the confusion. However, the apartment was very clean, organized and smelled great! Bed was comfortable and cozy.
It was extremely confusing. There were no clear instructions on where to park or where to obtain the keys. I also spent a significant amount of time trying to determine whether I was in the correct apartment. When I arrived, there was an extra set of keys and an envelope left on the counter, but it was not addressed to me, which added to the confusion. However, the apartment was very clean, organized and smelled great! Bed was comfortable and cozy.

2

William

EXP-logo

Feb 16, 2026

·

Stayed 3 nights

Both, the room was not suitable for a stay and staff was not accommodating. We had to go to another hotel. Please refund our money, this has created hardship amad this business trip.
Both, the room was not suitable for a stay and staff was not accommodating. We had to go to another hotel. Please refund our money, this has created hardship amad this business trip.

4

Lisa

ORB-logo

Feb 8, 2026

·

Stayed 1 night

The agency did not communicate with the employees at the property. I paid for early check in and parking, but unfortunately, i had to spend the first two hours i was there making phone calls to get a parking pass and keep my 5 year-old in from the severe cold
The agency did not communicate with the employees at the property. I paid for early check in and parking, but unfortunately, i had to spend the first two hours i was there making phone calls to get a parking pass and keep my 5 year-old in from the severe cold

4

Lauren

EXP-logo

Jan 26, 2026

·

Stayed 3 nights

Overall the room was nice. Apartment building nice. People in the building nice. HOWEVER. Customer service at Global Luxury? HORRENDOUS. I got hung up on twice. I filled the parking pass before hand and it never got confirmed. I never got my parking pass until the day before I left, DURING A HUGE SNOWSTORM. I had to park at another lot 10 mins away and pay $40. It was a mess. Not to mention I’m traveling alone and pregnant! So it was a high stress situation. Yet of course, they charged me for the days I didn’t even park! Was not a luxurious experience. It’s so unfortunate they don’t have a good solid customer service and housekeeping system because those apartments are really nice and in a good area. But geez, that was stressful.
Overall the room was nice. Apartment building nice. People in the building nice. HOWEVER. Customer service at Global Luxury? HORRENDOUS. I got hung up on twice. I filled the parking pass before hand and it never got confirmed. I never got my parking pass until the day before I left, DURING A HUGE SNOWSTORM. I had to park at another lot 10 mins away and pay $40. It was a mess. Not to mention I’m traveling alone and pregnant! So it was a high stress situation. Yet of course, they charged me for the days I didn’t even park! Was not a luxurious experience. It’s so unfortunate they don’t have a good solid customer service and housekeeping system because those apartments are really nice and in a good area. But geez, that was stressful.

4850 Rugby Avenue, Woodmont Triangle, Bethesda, Washington (and vicinity), Maryland, United States of America

Location

Located in Bethesda Downtown, a neighborhood in Bethesda, Global Luxury Suites Bethesda Chevy Chase is in a shopping district and near a metro station. Union Station Shopping Center and RIO Washingtonian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Smithsonian's National Zoo and Smithsonian Institution. Looking to enjoy an event or a game? See what's going on at Capital One Arena or Nationals Park.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00


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