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Based on 1,320 verified reviews
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AI-generated summary based on recent guest reviews
Across recent reviews, Best Western Priory Hotel draws frequent praise for welcoming staff and pleasant gardens, but recurring issues include dated rooms, inconsistent maintenance and cleanliness, temperature and hot-water problems, and noise from road traffic or on-site functions.
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Uko
3 weeks ago
·
Stayed 2 nights
Elliot
Mar 28, 2026
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Stayed 1 night
Rob
Mar 10, 2026
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Stayed 6 nights
Chris
Feb 22, 2026
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Stayed 1 night
Michelle
Feb 22, 2026
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Stayed 1 night
A stay at Best Western Priory Hotel places you in the heart of Bury St Edmunds, within a 5-minute drive of CurveMotion and The Malthouse Project. This hotel is 1.1 mi (1.8 km) from Moyse's Hall Museum and 1.2 mi (1.9 km) from Abbey Gardens.
More location infoYes, free self-parking is available on-site, but it is limited.
Full breakfasts are served for a fee of approximately GBP 12.95 per person. On weekdays, breakfast is available from 6:30 AM to 9:30 AM, and on weekends from 7:00 AM to 10:00 AM.
Yes, pets are allowed in specific rooms only, with a fee of GBP 10 per pet, per night. Service animals are exempt from fees.
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of GBP 15.00, subject to availability.
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
The hotel is located in the heart of Bury St Edmunds, within a 5-minute drive of CurveMotion and The Malthouse Project. It is approximately 1.1 miles from Moyse's Hall Museum and 1.2 miles from Abbey Gardens.
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Instant AI responses are based on hotel information