Lifestyle Crown Residence Suites

Fantastic

Transportation btwn hotel and restaurants can be a bit better some of the staff was a little standoffish. And they are not on top of restaurants reservations

Accommodation was run down, rooms, very few restaurants to pick from, even one was shut down for the season, weird (if you were VIP and owned the $250,000 villas you got 20 or more restaurants to use), nothing left in fridge daily and no one will bring any only water. Rooms were kept very clean. waiting for a ride to the pools and to get meals was unreal, had to wait minimum 15 minutes and up to an hour, they rides were always at the VIP areas. workers at the swim up and meal places were the best, happy, always filling up your drink, if you didn't see something you wanted, they would go and see if they could find it for you. beach was small and very dirty, had lots of garbage that was never cleaned. we took photos of all the resort. Airconditioning went 3 times where we were there and the power also went a few times, even while we were at a restaurant. swim up pools were dirty with tree branches and leaves in them for days. Weekends were the worst for transportation/shuttles, over an hour to wait, we could have walked if we didn't have a senior with us who just had hip surgery. way to many stairs for someone with a disability. The roof palms needed repair, half the roofs had no coverage. Garbage was under balconys with mold growing on the underside, they were painting to cover it up

👍

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.