Haughton Hall Hotel & Leisure Club

“Classic double room” No TV in the room. No teaspoons. Coffee not restocked. Bed was comfortable. No bedside light or power socket.

Breakfast was cooked to order...but they just couldnt get it right...scrambled eggs when I asked for poached...two of everything even though I specifically asked for just one ...but then covered in mushrooms cooked in GRAVY!. Dinner had a very limited menu...but what they did have was ok...except when we asked for desert...we were told they were all frozen and would take hours to defrost. Why...when they had 13 of us booked for dinner did they not think to take desert orders in time for them to defrost. But worst of all one of my colleagues was in bed when someone burst into her room. The key to her room had just been given to another guest...without any checks as to if they had asked for the correct room key. My colleague was distraught...and scared...and the whole thing was not handled well. We will not be returning to this hotel...and cant recommend it.

Th building is amazing or at least it will be when the renovation is finished. It will be jaw dropping. Absolutely loved this place, the setting was incredible and the first thing they started with, the most important thing, the beds so had an excellent night's sleep. Totally needs updating (I'm sure th teles were from the 2000s - at least 20 years old, but I was told that that was what they were doing, so by the end of the summer it should be done. I know where I'll be spending Xmas n new year ........... Highly recommended Stace

Clean room, warm. Spacious bathroom, Shower very powerful, water hot. Bed and pillows comfortable. Staff welcoming and helpful.

The hotel is extremely run down. Does not look anything like the pictures on line. Rooms very outdated, mould on the ceilings and property looks shabby. Staff were very friendly but felt very disappointed.