The Abbey
US$152
/ night
Avg. for October
Prices for The Abbey
Select dates to see prices and availability
US$152
/ night
Avg. for October
Monthly average prices
Nightly prices at The Abbey average US$131 in the cheapest month (January) and US$181 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$131 |
| February | US$150 |
| March | US$162 |
| April | US$158 |
| May | US$181 |
| June | US$158 |
| July | US$170 |
| August | US$153 |
| September | US$168 |
| October | US$152 |
| November | US$139 |
| December | US$140 |
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Oct · US$152
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Most expensive: May (~US$181)
Cheapest: January (~US$131)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Malvern? This hotel has 2443 square feet (227 square meters) of space consisting of a conference center and 7 meeting rooms.
Dining
Enjoy British cuisine at Priory View Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 103 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at The Abbey Great Malvern in Malvern, you'll be in a shopping district, just steps from Malvern Museum and Great Malvern Priory. This hotel is 0.2 mi (0.3 km) from Malvern Theatres and 0.7 mi (1.2 km) from St Ann's Well.
What's nearby
Malvern Museum(0.1 Miles)
Great Malvern Priory(0.2 Miles)
Malvern Theatres(0.2 Miles)
St Ann's Well(0.4 Miles)
Malvern Hills(0.9 Miles)
Malvern Hills Science Park(1.2 Miles)
Morgan Motor Company(1.6 Miles)
Barnards Green Cricket Club(1.8 Miles)
Three Counties Showground(2.5 Miles)
Herefordshire Beacon(4.4 Miles)
Knapp & Papermill Reserve(6.6 Miles)
Cripplegate Park(8 Miles)
The Market House(8.1 Miles)
Painted Room(8.1 Miles)
Ledbury Poetry Festival(8.1 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Banquet facilities
Location
Abbey Road, Malvern, England, United Kingdom
Malvern Museum (0.1 Miles)
Great Malvern Priory (0.2 Miles)
Malvern Theatres (0.2 Miles)
St Ann's Well (0.4 Miles)
Malvern Hills (0.9 Miles)
Malvern Hills Science Park (1.2 Miles)
Room options
5
Premium Double Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Executive Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
248 ft²
HeatingWi-Fi (Free)Refrigerator
5
Standard Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
258 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of The Abbey
8.4
Very good
Based on 1,448 verified reviews
Who stays here?
Business
14%
Couple
65%
Family
6%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At The Abbey, travellers highlight a central, scenic setting by the priory and hills, a characterful old building, and especially friendly, efficient staff, with many finding rooms comfortable and some offering lovely views.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At The Abbey, travellers highlight a central, scenic setting by the priory and hills, a characterful old building, and especially friendly, efficient staff, with many finding rooms comfortable and some offering lovely views.
Common downsides include dated interiors, weak or fiddly showers, and a lack of air conditioning that can make rooms hot in warm weather. Breakfast and meals are often praised, though some dislike machine or UHT coffee or limited variety at times. On-site parking is valued but spaces can be tight or busy during events. Expect a friendly, well-located stay with classic charm and some older-room quirks.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pleasant bar and lounge areas, and on-site parking that many value, though spaces can be tight or full during busy events.
Related guest reviews
8
Joy
9 May 2024
·
Stayed 4 nights
We stayed at the Abbey Hotel for 4 days over the May bank holiday ,first time at the hotel .The staff were all friendly . The hotel lounges were large with comfy arm chairs and sofas with a bar area. We stayed in a standard double room 208. The bed was perfect ,the most comfortable bed we have ever had in a hotel for a good night sleep. The breakfast was included and we had a full cooked English breakfast ,it is self service and staggered times so you are not kept waiting. The food was good. There is a restaurant with a set menu . They no longer serve Sunday Roast but there is other meals on offer We enjoyed the location as it was central to the town , next to the priory church and shops, There are plenty of cafes and pubs nearby and a Wetherspoons up the road for very good value for food and drinks. There were a few very minor issues during our stay ,the hotel and rooms are really clean , beautiful carpets, and well decorated , the bedroom furniture in our room was very tired looking which let it down. The bathroom was good with a fantastic shower and lovely hot water. The tv didn’t always switch channels ,could have been the remote but after my husband retuned the tv it worked better. The parking is free ,the spaces are tight in the car park ,there are over hanging trees which need cutting back as leaves and pigeon poo cover your car and poo even ended up inside our car on the back seat. However overall the hotel was good quality and would stay again.
We stayed at the Abbey Hotel for 4 days over the May bank holiday ,first time at the hotel .The staff were all friendly . The hotel lounges were large with comfy arm chairs and sofas with a bar area. We stayed in a standard double room 208. The bed was perfect ,the most comfortable bed we have ever had in a hotel for a good night sleep. The breakfast was included and we had a full cooked English breakfast ,it is self service and staggered times so you are not kept waiting. The food was good. There is a restaurant with a set menu . They no longer serve Sunday Roast but there is other meals on offer We enjoyed the location as it was central to the town , next to the priory church and shops, There are plenty of cafes and pubs nearby and a Wetherspoons up the road for very good value for food and drinks. There were a few very minor issues during our stay ,the hotel and rooms are really clean , beautiful carpets, and well decorated , the bedroom furniture in our room was very tired looking which let it down. The bathroom was good with a fantastic shower and lovely hot water. The tv didn’t always switch channels ,could have been the remote but after my husband retuned the tv it worked better. The parking is free ,the spaces are tight in the car park ,there are over hanging trees which need cutting back as leaves and pigeon poo cover your car and poo even ended up inside our car on the back seat. However overall the hotel was good quality and would stay again.
10
James
13 Apr 2025
·
Stayed 1 night
Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome.
Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome.
6
Jonathan
27 Aug 2024
·
Stayed 2 nights
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
10
Peter
19 Jun 2023
·
Stayed 2 nights
Very comfortable stay. Excellent bar and restaurant facilities
Very comfortable stay. Excellent bar and restaurant facilities
8
Alison
26 Feb 2025
·
Stayed 1 night
Very comfotable (especially the bed), lots of pleasant sitting areas for guests. Great position close to the theatre & the town for eats & drinks. Fabulous views ftrom the rear facing windows. Good breakfast buffet.
Very comfotable (especially the bed), lots of pleasant sitting areas for guests. Great position close to the theatre & the town for eats & drinks. Fabulous views ftrom the rear facing windows. Good breakfast buffet.
8
Tash
18 Aug 2025
·
Stayed 3 nights
The hotel was very nice, in an excellent location. The room was comfy, although no aircon so got very hot as I stayed in a heatwave. Breakfast had a good range and the bar area is very nice for the evening.
The hotel was very nice, in an excellent location. The room was comfy, although no aircon so got very hot as I stayed in a heatwave. Breakfast had a good range and the bar area is very nice for the evening.
8
Hackett
30 Sept 2024
·
Stayed 1 night
Great location for the theatre, onsite parking.
Great location for the theatre, onsite parking.
10
Mike
18 Jun 2023
·
Stayed 2 nights
Good location to explore hills and visit 3 counties show Easy/safe parking Hotel food good and plenty of additional choice in walking distance
Good location to explore hills and visit 3 counties show Easy/safe parking Hotel food good and plenty of additional choice in walking distance
10
Helen
28 Dec 2024
·
Stayed 1 night
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
8
Mark
4 Feb 2025
·
Stayed 1 night
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
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AI-generated summary based on recent guest reviews
Cleanliness
Most areas are clean and well presented, but several guests report lapses such as dirty bedding, mould or unclean bathrooms, empty dispensers, and grubby fixtures.
Related guest reviews
8
Joy
9 May 2024
·
Stayed 4 nights
We stayed at the Abbey Hotel for 4 days over the May bank holiday ,first time at the hotel .The staff were all friendly . The hotel lounges were large with comfy arm chairs and sofas with a bar area. We stayed in a standard double room 208. The bed was perfect ,the most comfortable bed we have ever had in a hotel for a good night sleep. The breakfast was included and we had a full cooked English breakfast ,it is self service and staggered times so you are not kept waiting. The food was good. There is a restaurant with a set menu . They no longer serve Sunday Roast but there is other meals on offer We enjoyed the location as it was central to the town , next to the priory church and shops, There are plenty of cafes and pubs nearby and a Wetherspoons up the road for very good value for food and drinks. There were a few very minor issues during our stay ,the hotel and rooms are really clean , beautiful carpets, and well decorated , the bedroom furniture in our room was very tired looking which let it down. The bathroom was good with a fantastic shower and lovely hot water. The tv didn’t always switch channels ,could have been the remote but after my husband retuned the tv it worked better. The parking is free ,the spaces are tight in the car park ,there are over hanging trees which need cutting back as leaves and pigeon poo cover your car and poo even ended up inside our car on the back seat. However overall the hotel was good quality and would stay again.
We stayed at the Abbey Hotel for 4 days over the May bank holiday ,first time at the hotel .The staff were all friendly . The hotel lounges were large with comfy arm chairs and sofas with a bar area. We stayed in a standard double room 208. The bed was perfect ,the most comfortable bed we have ever had in a hotel for a good night sleep. The breakfast was included and we had a full cooked English breakfast ,it is self service and staggered times so you are not kept waiting. The food was good. There is a restaurant with a set menu . They no longer serve Sunday Roast but there is other meals on offer We enjoyed the location as it was central to the town , next to the priory church and shops, There are plenty of cafes and pubs nearby and a Wetherspoons up the road for very good value for food and drinks. There were a few very minor issues during our stay ,the hotel and rooms are really clean , beautiful carpets, and well decorated , the bedroom furniture in our room was very tired looking which let it down. The bathroom was good with a fantastic shower and lovely hot water. The tv didn’t always switch channels ,could have been the remote but after my husband retuned the tv it worked better. The parking is free ,the spaces are tight in the car park ,there are over hanging trees which need cutting back as leaves and pigeon poo cover your car and poo even ended up inside our car on the back seat. However overall the hotel was good quality and would stay again.
6
Gerald
18 May 2024
·
Stayed 1 night
The hotel is tired and needs a good clean in the public areas and restaurant.
The hotel is tired and needs a good clean in the public areas and restaurant.
10
Gwen
2 Jun 2025
·
Stayed 7 nights
In the heart of Malvern…quiet…so clean
In the heart of Malvern…quiet…so clean
6
Gabriela
15 Jun 2025
·
Stayed 1 night
Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
10
linda
16 May 2023
·
Stayed 3 nights
The abbey was a lovely clean hotel. Staff friendly lovely breakfast and ideally placed to walk into malvern even though it was set in a nice quiet street.
The abbey was a lovely clean hotel. Staff friendly lovely breakfast and ideally placed to walk into malvern even though it was set in a nice quiet street.
10
M
29 Oct 2025
·
Stayed 1 night
Very friendly and helpful staff. Room and whole hotel all presented well
Very friendly and helpful staff. Room and whole hotel all presented well
8
Paul W
6 Mar 2025
·
Stayed 2 nights
The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
4
Clare
2 Aug 2025
·
Stayed 2 nights
We had to move rooms as our bedding was dirty in the first room. The room we were moved to was considerably smaller and was very hot and uncomfortable (even with a fan in the room). Overall place looked tired. Breakfast was good and staff were ok but surprised to be given a worse room when we changed because it wasn’t clean!
We had to move rooms as our bedding was dirty in the first room. The room we were moved to was considerably smaller and was very hot and uncomfortable (even with a fan in the room). Overall place looked tired. Breakfast was good and staff were ok but surprised to be given a worse room when we changed because it wasn’t clean!
4
Linda
28 Jul 2025
·
Stayed 1 night
Very disappointing. Cost of the room over £250.00 per night. Mould in bathroom, dispenser dirty. Decor in reception rooms very dated and depressing. Expected waitress service for breakfast, food was good but coffee/tea machines! No fresh coffee tea. Overall would not recommend and value for money absolutely not.
Very disappointing. Cost of the room over £250.00 per night. Mould in bathroom, dispenser dirty. Decor in reception rooms very dated and depressing. Expected waitress service for breakfast, food was good but coffee/tea machines! No fresh coffee tea. Overall would not recommend and value for money absolutely not.
6
Francesca
20 May 2024
·
Stayed 1 night
My room is very dated and although I kept both windows open all the time it had a faint smell of mould. There were coffee stains on the radiator, the cups looked a little stained, the windows were dirty and the room generally didn’t look clean. The curtains/cushons/bed throw look old and as they hadn’t been cleaned for a long time. The bathroom is very dated and I could not regulate the hot/cold water flow in the shower. Also to be noted that there is no air conditioning in the room although a fan is provided. The sleeping experience wasn’t particularly positive, probably because the duvet is syntetic. The common areas in the hotel looked better but very dated. Staff was very friendly and the breakfast was ok.
My room is very dated and although I kept both windows open all the time it had a faint smell of mould. There were coffee stains on the radiator, the cups looked a little stained, the windows were dirty and the room generally didn’t look clean. The curtains/cushons/bed throw look old and as they hadn’t been cleaned for a long time. The bathroom is very dated and I could not regulate the hot/cold water flow in the shower. Also to be noted that there is no air conditioning in the room although a fan is provided. The sleeping experience wasn’t particularly positive, probably because the duvet is syntetic. The common areas in the hotel looked better but very dated. Staff was very friendly and the breakfast was ok.
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AI-generated summary based on recent guest reviews
Rooms
Many describe comfortable beds, some spacious rooms, and lovely views. Downsides recur: dated decor and fittings, weak or fiddly showers, no air conditioning causing hot rooms in warm weather, and occasional noise or value disappointments.
Related guest reviews
8
Sheila
20 Jul 2025
·
Stayed 1 night
Beautiful hotel, was a bit disappointed not to be in the old building, for the price we paid. No air conditioning, which due to the extremely hot weather, (not the hotels fault), made sleeping difficult as the room was too hot.
Beautiful hotel, was a bit disappointed not to be in the old building, for the price we paid. No air conditioning, which due to the extremely hot weather, (not the hotels fault), made sleeping difficult as the room was too hot.
8
Kirstine
25 Aug 2025
·
Stayed 1 night
We had a huge comfortable bed which was great. Bedding was lovely and fresh and clean. Our room faced a courtyard backing into a lively beer garden which was noisy so not a great place to get an early night. The free breakfast was not really worth bothering with though sadly as the ingredients were not great. The staff were all great.
We had a huge comfortable bed which was great. Bedding was lovely and fresh and clean. Our room faced a courtyard backing into a lively beer garden which was noisy so not a great place to get an early night. The free breakfast was not really worth bothering with though sadly as the ingredients were not great. The staff were all great.
10
Rosa
18 Oct 2025
·
Stayed 1 night
The room was spacious and clean, with a comfortable bed. Check in was online and very efficient. Great location. Would definitely stay again if in Malvern.
The room was spacious and clean, with a comfortable bed. Check in was online and very efficient. Great location. Would definitely stay again if in Malvern.
6
Jonathan
27 Aug 2024
·
Stayed 2 nights
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
6
SLAWOMIR
30 Jun 2025
·
Stayed 1 night
Very nice hotel, stayed ther 3rd time. Decided to go for a premium room this time, paid significantly more for a premium room but couldn’t say what was premium about it, same size as standard room, bathroom even smaller, no aircon or even fan, no mini fridge, total rip off to charge much more for same standard like normal room. So next time just don’t bother and take standard room as hotel itself is really nice and perfect location
Very nice hotel, stayed ther 3rd time. Decided to go for a premium room this time, paid significantly more for a premium room but couldn’t say what was premium about it, same size as standard room, bathroom even smaller, no aircon or even fan, no mini fridge, total rip off to charge much more for same standard like normal room. So next time just don’t bother and take standard room as hotel itself is really nice and perfect location
4
Linda
4 Jul 2025
·
Stayed 1 night
The property looked lovely but the room only had one window which was on a security latch and only able to open 4 inches. No air conditioning was like a sauna and not able to sleep. The bar/waiter had a dreadful cough. Hope he didn't have covid. Very disappointing stay
The property looked lovely but the room only had one window which was on a security latch and only able to open 4 inches. No air conditioning was like a sauna and not able to sleep. The bar/waiter had a dreadful cough. Hope he didn't have covid. Very disappointing stay
6
Gabriela
15 Jun 2025
·
Stayed 1 night
Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
8
Deborah
12 May 2024
·
Stayed 2 nights
Room was good though the view was just the side road entrance to the car park. Hotel staff all very friendly and the public areas had a good ambiance. Breakfast was excellent. Our problems were with the comfort levels in the room. There were 8 pillows in our room but all with the same degree of firmness, all were extremely firm with no give at all. The result was like sleeping on a brick, one was not enough but two was way too high, no amount of pummeling affected this. When we stayed it was very warm, the room definitely needs air conditioning. A fan is available in the room though it is not really adequate. The receptionist informed us that they cannot get air conditioning because it is a listed building, a quick check on Google lets you know it is possible. Either she didn’t know and was making it up or else that is the official line. Whichever way you look at it, it is still lying to your guests and we didn’t appreciate that. Regardless of the two negative comments we would still stay here again but maybe take our own pillows next time.
Room was good though the view was just the side road entrance to the car park. Hotel staff all very friendly and the public areas had a good ambiance. Breakfast was excellent. Our problems were with the comfort levels in the room. There were 8 pillows in our room but all with the same degree of firmness, all were extremely firm with no give at all. The result was like sleeping on a brick, one was not enough but two was way too high, no amount of pummeling affected this. When we stayed it was very warm, the room definitely needs air conditioning. A fan is available in the room though it is not really adequate. The receptionist informed us that they cannot get air conditioning because it is a listed building, a quick check on Google lets you know it is possible. Either she didn’t know and was making it up or else that is the official line. Whichever way you look at it, it is still lying to your guests and we didn’t appreciate that. Regardless of the two negative comments we would still stay here again but maybe take our own pillows next time.
6
Nicola
24 Aug 2024
·
Stayed 1 night
Clean hotel, elegant entrance and stairs. It’s in a beautiful building and lovely town. Gorgeous Abbey right next door. Lovely walks nearby, but only if you like hills. Beds were uncomfortable and the pillows were like bricks. No air con and the windows in the room didn’t open, only the ones in the bathroom. Extras were offered via email which I accepted & filled in a form but nothing was implemented.
Clean hotel, elegant entrance and stairs. It’s in a beautiful building and lovely town. Gorgeous Abbey right next door. Lovely walks nearby, but only if you like hills. Beds were uncomfortable and the pillows were like bricks. No air con and the windows in the room didn’t open, only the ones in the bathroom. Extras were offered via email which I accepted & filled in a form but nothing was implemented.
10
idwal
14 Jun 2025
·
Stayed 2 nights
We had the Elgar suite which was large with a huge bed tub chairs tv complimentary drinks. The bathroom had a bath with shower over. Check in very quick .Staff very friendly . The buffet breakfast was lovely with big choice. The cooked breakfast was extremely good. We stayed two nights and really pleased with room and service we will visit again.
We had the Elgar suite which was large with a huge bed tub chairs tv complimentary drinks. The bathroom had a bath with shower over. Check in very quick .Staff very friendly . The buffet breakfast was lovely with big choice. The cooked breakfast was extremely good. We stayed two nights and really pleased with room and service we will visit again.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful and efficient. A few note issues like an unmanned bar, a missed breakfast reservation, rooms not ready, or online check-in glitches.
Related guest reviews
10
michael
18 Dec 2025
·
Stayed 1 night
Friendly and helpful welcome alongside a comfortable, clean room and good dinner and breakfast. All made for an enjoyable 1 night stay.
Friendly and helpful welcome alongside a comfortable, clean room and good dinner and breakfast. All made for an enjoyable 1 night stay.
10
Charles
13 Feb 2023
·
Stayed 1 night
Really helpful staff and we were made to feel very welcome.
Really helpful staff and we were made to feel very welcome.
8
Janine
15 Jun 2025
·
Stayed 2 nights
Everything was lovely, although the shower was very old and the water pressure poor. Otherwise the room was lovely. The 1st room we were allocated wasn't ready but they'd already sent us up, so we had to go back down and get a new room. They were very apologetic and it was fine.
Everything was lovely, although the shower was very old and the water pressure poor. Otherwise the room was lovely. The 1st room we were allocated wasn't ready but they'd already sent us up, so we had to go back down and get a new room. They were very apologetic and it was fine.
8
Graham
24 Mar 2025
·
Stayed 2 nights
Staff and service were very good. At very short notice and without a booking we were found a table and dining for 5 people in the very busy restaurant so allowing us to have an evening meal and get to a show at the local theatre. Top marks. Having been prompted to reserve a table for breakfast on Sunday morning we turned up at our reservation time only to be told that there were no tables available. What is the point of making a reservation if it cannot be honoured? I took this up with the receptionist when checking out who simply said that some people will turn up for breakfast without making a booking. I’d better not record my response to that explanation.
Staff and service were very good. At very short notice and without a booking we were found a table and dining for 5 people in the very busy restaurant so allowing us to have an evening meal and get to a show at the local theatre. Top marks. Having been prompted to reserve a table for breakfast on Sunday morning we turned up at our reservation time only to be told that there were no tables available. What is the point of making a reservation if it cannot be honoured? I took this up with the receptionist when checking out who simply said that some people will turn up for breakfast without making a booking. I’d better not record my response to that explanation.
10
Max
10 Jun 2025
·
Stayed 1 night
My second stay at the Abbey Hotel and as expected the facilities were great and the staff efficient and friendly. Some unusual circumstances led to my stay and the staff even help with those.
My second stay at the Abbey Hotel and as expected the facilities were great and the staff efficient and friendly. Some unusual circumstances led to my stay and the staff even help with those.
8
sandra
23 May 2024
·
Stayed 2 nights
2nd time here and enjoyed my stay. Very accommodating staff and got to check in a bit early.
2nd time here and enjoyed my stay. Very accommodating staff and got to check in a bit early.
10
Kate
7 Sept 2025
·
Stayed 3 nights
Really friendly staff, couldn’t do enough for you.
Really friendly staff, couldn’t do enough for you.
10
M
29 Oct 2025
·
Stayed 1 night
Very friendly and helpful staff. Room and whole hotel all presented well
Very friendly and helpful staff. Room and whole hotel all presented well
8
Mark
4 Feb 2025
·
Stayed 1 night
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
10
Rita
16 Apr 2024
·
Stayed 2 nights
Excellent service. Considerate and helpful staff.
Excellent service. Considerate and helpful staff.
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AI-generated summary based on recent guest reviews
Location
Central in Great Malvern next to the Priory and close to the theatre, town amenities, and walks in the Malvern Hills, with scenic views from many areas.
Related guest reviews
8
Mrs LM
21 Mar 2024
·
Stayed 2 nights
Great location in the town with wonderful views from the restaurant over the Malvern hills. Large free car park, rare in hotels these days. The staff are friendly and helpful. The food at dinner was very good. The bed room was fine with a king size bed which had a very firm mattress, not completely comfortable for me. Overall, an enjoyable stay.
Great location in the town with wonderful views from the restaurant over the Malvern hills. Large free car park, rare in hotels these days. The staff are friendly and helpful. The food at dinner was very good. The bed room was fine with a king size bed which had a very firm mattress, not completely comfortable for me. Overall, an enjoyable stay.
10
Andre
28 Oct 2024
·
Stayed 1 night
Stunning hotel. Great location and good value.
Stunning hotel. Great location and good value.
8
James
5 Jul 2025
·
Stayed 1 night
The Abbey Hotel was ideally placed for our theatre visit and close to the shops we wanted to visit. Access to the Worcester Beacon and the superb views is close by, the station is within walking distance through a lovely park and there are many independent cafes to relax in.
The Abbey Hotel was ideally placed for our theatre visit and close to the shops we wanted to visit. Access to the Worcester Beacon and the superb views is close by, the station is within walking distance through a lovely park and there are many independent cafes to relax in.
10
Sheron
11 Aug 2025
·
Stayed 2 nights
Beautiful setting and hotel - enjoyed our second stay here, this time with some of our family. Lovely big room and fab breakfast. Great position for the quaint town with lots of bars and restaurants as well as for walking in the hills.
Beautiful setting and hotel - enjoyed our second stay here, this time with some of our family. Lovely big room and fab breakfast. Great position for the quaint town with lots of bars and restaurants as well as for walking in the hills.
10
Jeanette
27 Feb 2025
·
Stayed 2 nights
Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
10
Tracy
5 Jun 2025
·
Stayed 1 night
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
10
Gary
18 Apr 2025
·
Stayed 1 night
great location , near the centre , clean rooms , great veiws of surrouding areas
great location , near the centre , clean rooms , great veiws of surrouding areas
8
Hackett
30 Sept 2024
·
Stayed 1 night
Great location for the theatre, onsite parking.
Great location for the theatre, onsite parking.
10
Mike
18 Jun 2023
·
Stayed 2 nights
Good location to explore hills and visit 3 counties show Easy/safe parking Hotel food good and plenty of additional choice in walking distance
Good location to explore hills and visit 3 counties show Easy/safe parking Hotel food good and plenty of additional choice in walking distance
10
Helen
28 Dec 2024
·
Stayed 1 night
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and meals are generally well regarded for quality and choice, with vegan options and afternoon tea mentioned. Some dislike machine or UHT coffee and note limited variety at times or a restaurant service charge.
Related guest reviews
10
Patrick
25 Sept 2023
·
Stayed 2 nights
Of course the older properties you need to know about on rooms and bedrooms etc But the area in Malvern is excellent and minute walk to cafe etc We meet up there as central U.K. and walked everywhere up the Malvern Hills. Very easy to walk thou Breakfast and evening food in abbey is good for us all. Then Sunday went to abbey cathedral Relaxing weekend and place to stay
Of course the older properties you need to know about on rooms and bedrooms etc But the area in Malvern is excellent and minute walk to cafe etc We meet up there as central U.K. and walked everywhere up the Malvern Hills. Very easy to walk thou Breakfast and evening food in abbey is good for us all. Then Sunday went to abbey cathedral Relaxing weekend and place to stay
10
michael
18 Dec 2025
·
Stayed 1 night
Friendly and helpful welcome alongside a comfortable, clean room and good dinner and breakfast. All made for an enjoyable 1 night stay.
Friendly and helpful welcome alongside a comfortable, clean room and good dinner and breakfast. All made for an enjoyable 1 night stay.
10
John
20 May 2025
·
Stayed 3 nights
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
8
Annabelle
11 Apr 2025
·
Stayed 4 nights
Friendly staff and lovely vegan breakfast specially prepared for me each morning
Friendly staff and lovely vegan breakfast specially prepared for me each morning
10
Michael
17 Dec 2024
·
Stayed 1 night
Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option.
Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option.
6
Jacqueline
12 May 2025
·
Stayed 1 night
Lovely building in a great position. The room was clean and decent & the beds were extremely comfortable. We were a bit disappointed by breakfast however. For the room price we hoped for nicer than the bog standard buffet fry up & toast machine.
Lovely building in a great position. The room was clean and decent & the beds were extremely comfortable. We were a bit disappointed by breakfast however. For the room price we hoped for nicer than the bog standard buffet fry up & toast machine.
8
Sheila
23 May 2023
·
Stayed 3 nights
Hotel is amazing but would have preferred a bit more menu variety in the evening. Afternoon tea was something else, totally delicious. Rooms beautiful and clean with some stunning views.
Hotel is amazing but would have preferred a bit more menu variety in the evening. Afternoon tea was something else, totally delicious. Rooms beautiful and clean with some stunning views.
4
Linda
28 Jul 2025
·
Stayed 1 night
Very disappointing. Cost of the room over £250.00 per night. Mould in bathroom, dispenser dirty. Decor in reception rooms very dated and depressing. Expected waitress service for breakfast, food was good but coffee/tea machines! No fresh coffee tea. Overall would not recommend and value for money absolutely not.
Very disappointing. Cost of the room over £250.00 per night. Mould in bathroom, dispenser dirty. Decor in reception rooms very dated and depressing. Expected waitress service for breakfast, food was good but coffee/tea machines! No fresh coffee tea. Overall would not recommend and value for money absolutely not.
10
Kevin
1 Feb 2023
·
Stayed 2 nights
Email comms from hotel over the top & not friendly. Staff at the hotel were great. Breakfast one of the best hotel breakfasts in a long while.
Email comms from hotel over the top & not friendly. Staff at the hotel were great. Breakfast one of the best hotel breakfasts in a long while.
10
Helen
28 Dec 2024
·
Stayed 1 night
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
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AI-generated summary based on recent guest reviews
8
Terence
3 weeks ago
·
Stayed 2 nights
Our room was clean, spacious the bed was large and very comfortable, our room had great views and whilst we had a small problem with a sticky room door, we reported it and it was dealt with very promptly. We had chosen the hotel due to its location near the Theatre as it was a very short walk. There are plentiful places to eat and coffee shops etc nearby, there is a reasonable sized car park but I imagine there might be a premium on places at the height of the season, we stopped two nights midweek at the end of September. Breakfast was self service, the hot food was refreshed regularly and was plentiful. We thoroughly enjoyed our stay at this hotel.
Our room was clean, spacious the bed was large and very comfortable, our room had great views and whilst we had a small problem with a sticky room door, we reported it and it was dealt with very promptly. We had chosen the hotel due to its location near the Theatre as it was a very short walk. There are plentiful places to eat and coffee shops etc nearby, there is a reasonable sized car park but I imagine there might be a premium on places at the height of the season, we stopped two nights midweek at the end of September. Breakfast was self service, the hot food was refreshed regularly and was plentiful. We thoroughly enjoyed our stay at this hotel.
10
Marta
4 weeks ago
·
Stayed 1 night
We stayed at the hotel for one night. Clean room and nice spaces bathroom. It's close by shops and Abbey which is beautiful. We had a peaceful sleep. Highly recommended this hotel to everyone
We stayed at the hotel for one night. Clean room and nice spaces bathroom. It's close by shops and Abbey which is beautiful. We had a peaceful sleep. Highly recommended this hotel to everyone
10
Anthony
19 Sept 2026
·
Stayed 2 nights
Friendly staff. Lively on Saturday,quieter Sunday.
Friendly staff. Lively on Saturday,quieter Sunday.
10
David
25 Aug 2026
·
Stayed 2 nights
Better than expected, ideal to explore the local area
Better than expected, ideal to explore the local area
10
Paula
20 Aug 2026
·
Stayed 2 nights
Clean, welcoming staff and facilities were excellent,
Clean, welcoming staff and facilities were excellent,
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Abbey
Is parking available at the property?
Parking is available on-site and is free, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 19.95 for adults and GBP 17.95 for children.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM and check-out is until 11:00 AM. Early or late check-in/check-out may be available for an additional fee, and requests can be made upon arrival.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
Where is the property located in relation to key landmarks?
The property is located in a shopping district, just steps from Malvern Museum and Great Malvern Priory, approximately 0.1 km from Malvern Museum and 0.3 km from Great Malvern Priory. It is also 17.5 mi from Wye Valley.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Does the property offer extra beds or cribs?
Cribs are available for a fee of GBP 15.00 per day. Rollaway beds are also available for the same fee. Advance request or confirmation is required for both.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 159.7846634564209USD
- 2026-10-21: NO DATA
- 2026-10-22: 151.22680063705445USD
- 2026-10-23: 143.2978107978058USD
- 2026-10-24: 182.70619926254275USD
- 2026-10-25: 119.83861750000001USD
- 2026-10-26: 153.38416256378176USD
- 2026-10-27: 148.61180246826174USD
- 2026-10-28: 153.71274387817385USD
- 2026-10-29: 157.18826810836794USD
- 2026-10-30: 164.67389928482058USD
- 2026-10-31: 175.86964551101687USD
- 2026-11-01: 148.38163110336305USD
- 2026-11-02: 148.38163110336305USD
- 2026-11-03: 153.71274387817385USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 175.86964551101687USD
- 2026-11-07: 190.94365161972047USD
- 2026-11-08: 148.38163110336305USD
- 2026-11-09: 153.71274387817385USD
- 2026-11-10: 148.38163110336305USD
- 2026-11-11: 148.61180246826174USD
- 2026-11-12: 153.71274387817385USD
- 2026-11-13: 182.507306673584USD
- 2026-11-14: 179.95539707641603USD
- 2026-11-15: 153.71274387817385USD
- 2026-11-16: 159.8814974763489USD
- 2026-11-17: 148.38163110336305USD
- 2026-11-18: 159.41062000000002USD
- 2026-11-19: 160.53323USD
- 2026-11-20: 185.57961562072757USD
- 2026-11-21: 207.3348436407471USD
- 2026-11-22: 160.8910516596985USD
- 2026-11-23: 153.68530214813234USD
- 2026-11-24: 153.57305142593384USD
- 2026-11-25: 160.8910516596985USD
- 2026-11-26: 161.65584USD
- 2026-11-27: 175.84562971481324USD
- 2026-11-28: 193.08892000000003USD
- 2026-11-29: 160.59081994781496USD
- 2026-11-30: 153.57305142593384USD
- 2026-12-01: 147.80119226287843USD
- 2026-12-02: 143.0317442111206USD
- 2026-12-03: 143.0317442111206USD
- 2026-12-04: NO DATA
- 2026-12-05: 185.57961562072757USD
- 2026-12-06: 149.5725370944214USD
- 2026-12-07: 148.39165195983887USD
- 2026-12-08: 149.5725370944214USD
- 2026-12-09: 143.0317442111206USD
- 2026-12-10: 150.07090768981936USD
- 2026-12-11: 165.16961478149415USD
- 2026-12-12: 179.17721333480836USD
- 2026-12-13: 150.0128723706055USD
- 2026-12-14: 150.9535652838135USD
- 2026-12-15: 150.07090768981936USD
- 2026-12-16: 150.07090768981936USD
- 2026-12-17: 150.9535652838135USD
- 2026-12-18: 154.62830756668092USD
- 2026-12-19: 173.2975914228821USD
- 2026-12-20: 133.63549542778017USD
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
- Pet fee: GBP 20 per accommodation, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 45.00
- Crib (infant bed) fee: GBP 15.0 per day
- Rollaway bed fee: GBP 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Banquet facilities
Services
Dry cleaning
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Family room
Wheelchair Accessible (Limited)
Activities
Garden
Golf course (nearby)
Cycling
Hiking
Outdoor Furniture
Terrace