La Siesta Resort & Villas

Was amazing and peaceful!

nah something is off this place

I’m not sure I would ever stay at La siesta again. It has potential to be a good resort but the lack of process, management, communication and hospitality makes me think that it won’t ever be (unless a new management company takes over). This will also make me steer clear of their sister resorts, Amara Cay and Three waters. Room issues aren’t taken care of (like broken floor boards, broken shower valves, broken fridges, missing curtains) - resort issues aren’t taken care of (broken pool drains around the entire pool, very dirty pool, unkept beach area) and lack of service and direction for guests (no direction on pool towels, not refilling pool towels when you finally find them, no clarity on where to put used pool towels which leads to piles of used towels everywhere, trash being left around the pool). The paying customer is ignored! This is my biggest complaint. When trying to check in our room wasn’t ready, that’s fine - front desk said they would call when it was ready. Did they call? Nope. I had to guess that it was enough time and to my shock, it was ready without the phone call. Next my husband went to the office to get room maintenance to come to our room (missing curtains in bedroom and non-functioning fridge). The front desk said maintenance would be to our room in a few minutes. 2 hours later no one! My husband had to return to the front desk to urge them to send a maintenance person. 20 min later he came and zip tied blanket as a curtain and no backup fridges

Room was ok but worn. Our main problem was the additional sofa bed (we were 5 people). The sofabed was the worst thing ever slept in, and reduced my overall experience. I might got 4 hours sleep in total over 2 nights, and woke everyone else up when turning. My campfire tent and sleeping bag to the ground is more comfortable.

We had a partial view of the ocean and pool. The location was great The pull out sofa tho was like sleeping on a chain link fence.