Name: Comfort Suites Plano - Dallas North
Address: 2301 East President George Bush Highway, Plano, Texas, United States of America, Plano, Texas, US
Price range: $60–$86 per night
Rating: 7.68

What guests think

At Comfort Suites Plano - Dallas North, travellers report a mix of friendly, helpful staff and a convenient location, alongside repeated cleanliness problems (pests, odors, stained linens), maintenance issues in rooms, frequent elevator and pool disruptions, and generally average breakfast.

Beds are often comfortable and rooms can be spacious, but unreliable Wi‑Fi and noisy traffic are mentioned. Parking can be limited and some guests noted dim lighting or loitering in the lot. Expect a budget stay with helpful staff but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews cite elevator outages or long waits and pool/hot tub closures or poor upkeep. Parking is limited and some areas are dimly lit, though a few guests still enjoyed the pool when operational.

Related guest reviews

2

Roxanne

May 16, 2023

·

Stayed 1 night

I chose this one because of the indoor pool. It was closed.

10

Milam

Feb 16, 2025

·

Stayed 1 night

Outside lighting was dark and at a Handicapped parking spot it was dark. We were fearful our car would get broken into....Was no issues, but still the fearfulness was there. Breakfast was ok but the sausages looked pale at best....Appliances used to cook stuff could have been maintained a little better. No gripes on room but breakfast could have been a little more "prepared"

8

Desaray

Sep 3, 2024

·

Stayed 2 nights

We liked the easy access to this hotel. We liked how quiet the hotel was. The staff was very friendly. We did not care much for the breakfast or the pool/hot tub area. We also were a little uncomfortable on the elevator as there were a few times we though we were going to get stuck because it wasn't moving and would open back up to the same floor we got on from or just wouldn't move and wouldn't open the doors. My mom was with us and she is in a wheelchair and we were on the 4th floor, therefore, the elevator was the only way down for us. My husband was finally a brave one and while we got off the elevator, he kept trying to get it to work and he finally did. We made it down and we made sure to tell the check in staff about it. They were very prompt in trying to figure out what was going on. Also, the beds are really high off the ground, and I am very short so it was not easy to get on and off of. And my mother also had a hard time getting on and off. The bed itself was comfortable though.

8

Brittany

Dec 26, 2023

·

Stayed 2 nights

The staff was amazing. The woman at the front desk was so friendly and helpful. The breakfast included was good, better than most hotel breakfasts. We booked this hotel partly because it has an indoor pool. Unfortunately, it was closed so we didn't get a chance to enjoy it. I wish hotels would specify if their pools are closed, especially indoor pools. You can assume outdoor pools will be closed in the winter months, but indoor pools should be open all year, unless there is a problem. This isn't the first time we've booked a hotel with an indoor pool and it was closed. The only other complaint I have is the bed. It was comfortable, once you got in it, but it was so high off the ground I had to use the HVAC unit as leverage to push myself up onto the bed. Other than that, our room was nice, with a living room area with a couch and desk. Also, the tv, which was a decent size tv, had a weird distortion effect on the right side of the picture and line along the lower third. This wasn't a big deal, as we didn't watch much tv, just kept it on for our dog to have noise while we were out of the room.

2

stephanie

Jun 9, 2025

·

Stayed 1 night

The elevator was not working. My friend has a heart condition and is 90 years old.

10

Kemisha

Jun 21, 2024

·

Stayed 2 nights

Parking scarce

2

Mikayla

Nov 17, 2025

·

Stayed 3 nights

No horrible wifi couldn’t even get it to work without lagging issues or disconnecting multiple times. Had to use my hotspot to use my computer. The pool and hot tub were what we wanted to use but they were so filthy that you couldn’t even see your limbs under the water. And might I remind yall it’s 4 ft deep which you should have no issue seeing your feet. The elevators were extremely terrifying I had to use the stairs most of the time. Bugs and concrete in stair well. Floors in room left a sticky black substance on our feet making us have to buy alcohol to wipe off every single time. Key cards would take forever to work for doors. Ceiling by the pool was leaking. Tub was disgusting. To wrap it up I paid over 300$ for 3 nights and it was horrible, couldn’t even use any of the amenities and felt uncomfortable enough to not even shower since it was disgusting

8

Teresa

Aug 3, 2025

·

Stayed 3 nights

Everything was great except the elevator was not working

6

Laura

Jun 8, 2025

·

Stayed 1 night

The elevator wasn’t working and we were on the 3rd floor. We had to switch rooms due to the air conditioner not working.

8

antonio

Mar 22, 2025

·

Stayed 3 nights

Good room for the price.Needs more parking.

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Cleanliness

Feedback is highly mixed: recurring reports of roaches, fleas, ants, strong odors, stained bedding, and mildew contrast with occasional notes of clean rooms. Housekeeping lapses (missed towels or supplies) also appear.

Related guest reviews

4

Tacola

Jun 28, 2025

·

Stayed 2 nights

Had a 2 night stay during the week . Had a bad water smell coming in the room . Floors felt like they were wet . Bed was comfy .

4

Benjamin

Jan 26, 2024

·

Stayed 1 night

I turned the bathroom light on, and there was a roach crawling across the floor

8

Antonio

Mar 19, 2025

·

Stayed 3 nights

Room was dirty , carpets dirty , we even found clothes (underwear from previous occupants)

2

Chris

Dec 20, 2024

·

Stayed 1 night

checked in on the 12/14 , wasn't in the room more than 20 minutes and started to get bit by fleas. had multiple fleas jump on me. went to tell the front office, they had no other room to put me in. basically a waste of time and effort at this property. i think fleas would be a health code violation in my opinion.

2

Anna

Jul 6, 2025

·

Stayed 1 night

Room appeared to be clean at first glance. Breakfast was standard, but well stocked. However, while sitting up in bed the morning after our stay, I noticed the duvet had something on it. The coverlet had slipped off during the night which exposed the duvet. After turning the lights on, I saw that the entire duvet was disgustingly filthy. It had several large (4” X 6”) dirt spots on it, something caked on it in a couple different places, but the worst part, were the multiple blood stains. I took pictures to inform the front desk and was asked to email them, which I did. I also informed them that the shower has mildew in it. So far, as of 7/6/25, I still have not heard from the hotel. I will not be staying here again.

2

Oscar

Jul 8, 2025

·

Stayed 8 nights

The beds and floor were clean but in first room there was old pee on the couch, when we let them know, they moved us to another room which was smaller. In that room we bought sandwich fixings and the refrigerator froze everything. We checked the dial and turned it down but it still froze everything. We let them know and the maintenance woman checked it and said she adjusted it but it froze our food again. Also in both rooms the complimentary coffee pot was located in the bathroom, it could have been placed in the room considering there was a desk. Twice after the room was cleaned, they didn't leave us toilet paper or enough towels for 4 people. When they offered the previous room due to issues with the fridge, they said the couch was cleaned but the couch still smelled like old urine. The pool smelled off and looked like it hadn't been swept or cleaned and the bottom of it felt "slimy", the hot tub and the pool were the same temperature. The breakfast was not good. It was either runny scrambled eggs and thin bacon or small cheese omelette with tiny greasy sausages. Half the week the lady didn't put out yogurt or fruit. There was only plain bagels or English muffin, till the weekend they had both. My son spotted a roach in the bathroom one night. If we had the hotel insurance or hadn't paid for the room in advance we would have left. It was just the worst place.

2

Tiara

Oct 26, 2025

·

Stayed 4 nights

Arrived, toilet was running because handle was broken. Floors were dirty, bathroom was dirty. Attempted to deal with it first night, went to Walmart purchased bedding and cleaning products. Woke up every hour thinking something was crawling on me. Finally, got out of bed about 4:45am, discovered roaches in bathroom. Packed up my family and checked out immediately.

4

Rio

Apr 29, 2024

·

Stayed 1 night

Stains on the bedsheets and pillows and the hotel smelled very musky

2

Amy

Jul 18, 2025

·

Stayed 1 night

Bugs crawling on walls in room, mold in shower, floors weren’t vacuumed, carpet felt damp. Grease stains on headboard. Shower water smelled like mildew. Person who checked me in barely said a word, said my room number out loud. Water all over lobby hallway floor to elevator/in elevator. Parking lot not well lit- didn’t feel safe. Totally aware that I got what I paid for. Won’t be cheaping-out next time— that’s on me!

4

Joseph

Aug 16, 2025

·

Stayed 1 night

It started so well, they did not say the hot tub was out of service, it was very close to my job, the room was very big, anf the property overall looked clean. We normally spend a bit more on stays but the rating here was high....The rating was off. Dirty comforter, pillow covers had not been changed, trash under bed like empty bottles, beer tabs, lighter, etc. Ants in room, stains and other things in carpet. We went to the pool area and the one person working here followed up in asking of we were using hot tub. I thought he was going to show us how to turn on, he said " something was sticky on one side in the tub but we could enjoy the other side" I was thinking the texture was rough. My grandson's birthday was a few days ago he was wearing his new black swim trunks. When he came out he backside was covered in blue paint. As was our hands feet etc . When i mentioned this to the worker he said it was not new paint but new chemicals they used that is wating the paint...and shrugged it off.. we stood there with open mouths.. I hope it will not ear out skin the same way.. And the wifi is horrible slow. BESIDES IT WAS GRRRRREAT i say with sarcasm

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Rooms

Rooms are often spacious with comfortable beds, but guests report frequent maintenance issues (AC leaks or noise, plumbing and TV problems) and unreliable Wi‑Fi; some mention traffic noise or bright exterior lighting affecting sleep.

Related guest reviews

6

Frances

Dec 5, 2022

·

Stayed 2 nights

The property was okay; but there were definitely some repairs that would make it better. Example: the bathroom door in the room I was in (406) need to be replaced. it is literally coming apart at the bottom. The swing-arm closure on the front door was almost pulled out of the front door as though someone had tried to force their way in; and the closet door didn't close. There is also mold in the shower.

8

Bruce

Jun 23, 2025

·

Stayed 1 night

Overnight stay, would not walk on floors barefooted, shower curtain was not long enough to keep shower water in the tub, causing water on the floor every time used. Breakfast served at 6:00am always a plus, the area was half full of workers.

4

Nina

Jul 2, 2024

·

Stayed 6 nights

Need to upgrade WiFi. The WiFi does not work properly at all

8

Tammy

Nov 12, 2023

·

Stayed 1 night

Check in/out was quick. The room was clean and larger than expected. Two complaints: the room had a strange smell that hit us as we walked in. I don’t know what it was. And the air conditioner was so loud when on. When it was on the room temp was good, almost as soon as it shut off the room got hot.

10

Jennifer

Aug 28, 2025

·

Stayed 1 night

Had a pleasant experience from check in to check out. Room was clean, bed was comfortable and bedding looked to be recently updated. Breakfast wasn’t fantastic but ok. If in this area I wouldn’t hesitate to stay again

10

Michael

Dec 24, 2024

·

Stayed 4 nights

The room was very spacious...but the bathroom sink had a slow drain. Pool could be a bit larger.

8

Timothy

Jun 10, 2025

·

Stayed 5 nights

The place was fine, Bed was very comfortable The sofa bed wasn’t comfortable.Breakfast was bery average.

6

Eric

Dec 30, 2024

·

Stayed 2 nights

Beds were very comfortable but had tiny pillows. Breakfast was very bland and didn’t change on the second day of our stay. Worst thing was the exterior floodlight pointed at the building that glared through our closed curtains at night making it very difficult to sleep. Rate was quite cheap and we pretty much got what we paid for.

6

Joseph

Jan 3, 2024

·

Stayed 1 night

Small room

6

Timothy

Oct 20, 2024

·

Stayed 6 nights

The toilet was broken. It would flush, but not fill up with water. It took 2 days to repair. The bed was really soft on one side beside.Everybody laid on the tv didn't work for 2 days and when it did come back on most, we're mexican channels, I go downstairs to complain, the gentleman at the counter said oh, i'm sorry the spectrum is giving us problems if the t v in the lobby was working perfectly on a channel that I did not get

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Service

Many guests praise friendly, helpful front‑desk staff, with several individual shout‑outs. Others describe rude or unprofessional interactions, slow or understaffed check‑in, and inflexible refund or policy handling.

Related guest reviews

10

Barbara

Jun 25, 2025

·

Stayed 1 night

Everything was wonderful. Addy was so nice and helpful!

6

wesly

Dec 21, 2022

·

Stayed 1 night

One Front Desk Person Duty, 8 to 10 people backed up and the Manager would not come out of the office to help... Terrible just Terrible.

2

Christopher

Dec 29, 2022

·

Stayed 19,354 nights

Inflexible and Unhelpful. Needed to check out a day early due to change in plans, and the desk clerk asked if I\'d like a refund of the third night. I said yes, please. He then called the manager and after a few minutes he told me "their policy didn\'t allow refunds." I asked to see this policy in writing, and they told me it was stated in the rules online. This is not true--the rules and restrictions online say nothing about being required to pay for all original nights if early checkout is required. So a refund was offered, and then rescinded, and they referenced a non-existent restriction online and could not show me their own policy in writing, thus indicating they CAN give a refund, but don\'t WANT to. Avoid this hotel if at all possible, especially if your plans require flexibility.

10

Timothy

Mar 28, 2025

·

Stayed 2 nights

Room was clean and cozy. Comfortable bed and pull out couch. Room was cleaned well when needed. Helpful and friendly staff.

10

Keshava Murthy

Nov 14, 2025

·

Stayed 2 nights

Courteous staff - had a pleasant experience interacting and getting all the requests addressed

6

Irish

Aug 9, 2024

·

Stayed 2 nights

Front desk at night is snobby & busy doing something or talking to someone else on the phone or computer while we are checking in that causes trouble in our payment because she didn’t see that it did not went through took her so long to check our payment due to very busy talking to someone else. The A/C leak inside the room that soaked the carpet so bad.

2

Jabiulla

Jul 8, 2025

·

Stayed 1 night

Arjun, who was at reception did not behave well, we asked for the tour of the room first before check in, and he simply refused. the behaviour was rude.

10

Desiree

Oct 12, 2024

·

Stayed 1 night

Customer service was great!

10

SAra

May 21, 2025

·

Stayed 1 night

Great staff

2

Shana

May 2, 2024

·

Stayed 2 nights

Front desk clerk Laxmi was tried to scam me. She ran my card multiple times without authorization right in front of me. I was charged for the room then received a fraud alert from my bank that she had attempted payments multiple times for different amounts. When I told her to stop running my card because my bank flagged it as fraud she told me my bank was not declining the payment for fraud. I advised her to refund my payment which she did immediately. She then charged my card again for a different amount as I was leaving the facility. I went back in to get a business card to report to corporate. I overheard her asking the next customer to send their social security number to an email address for “verification” very shady place do not recommend.

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Location

Convenient to highways, dining, and shopping, and generally quiet for many stays. Some guests noted road noise and concerns about parking‑lot lighting or loitering.

Related guest reviews

8

Tracy

Mar 2, 2025

·

Stayed 1 night

Very quiet and clean

10

Christina

Feb 18, 2025

·

Stayed 1 night

Was pleasantly surpried by this hotel. It was close to food, shopping, and convenient to the freeway.

10

Milam

Feb 16, 2025

·

Stayed 1 night

Outside lighting was dark and at a Handicapped parking spot it was dark. We were fearful our car would get broken into....Was no issues, but still the fearfulness was there. Breakfast was ok but the sausages looked pale at best....Appliances used to cook stuff could have been maintained a little better. No gripes on room but breakfast could have been a little more "prepared"

10

Kathleen

Dec 28, 2024

·

Stayed 1 night

Nice room, comfortable bed, convenient location, good value. Definitely recommend staying here.

10

LaShaunda

Oct 1, 2024

·

Stayed 3 nights

Our stay was absolutely wonderful. Everything was so convenient to our location.

6

Jo

Dec 5, 2022

·

Stayed 19,330 nights

Location was great. Hotel was very noisy. Parking lot felt unsafe. Random cars parked in unmarked spaces every night. People loitering and hanging out in parking lot at all hours. Security door near my room left unlocked.

8

Govind

Jun 25, 2025

·

Stayed 1 night

Location was good

10

Stephanie

Jan 15, 2025

·

Stayed 1 night

Stay here every time we are in town. Only thing is you can hear traffic from the busy road but that’s it. Hotel was clean and breakfast is amazing.

10

Jack

Nov 16, 2024

·

Stayed 1 night

Good location. Plenty of food nearby. Clean, quiet, and a lot of bang for the buck!

10

Charles

Jul 19, 2023

·

Stayed 3 nights

Conveniently located for easy access to highway and work

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Dining

Breakfast quality ranges from okay to bland, with limited variety and occasional late start or equipment issues; others found it hot and sufficient. Overall it is basic but serviceable.

Related guest reviews

8

Regina

Jan 10, 2025

·

Stayed 2 nights

Hotel was clean and smelled good. Check in lady was nice. Breakfast was free and was ok. They had eggs and sausage, waffles maker. They also had cereal, yogurt, bagels, and blueberry muffins. They had orange juice and water to drink. Juice machine was out of order. Love that TV was a good size in room and showed clear pic. Bed was comfortable. Had an handicap room so was very spacious and had bars in bathroom. The bathroom also had shower chair that was very helpful. Room also had a microwave and refrigerator. Hotel has a inside pool and hot tub. We enjoyed the hot tub because pool was to cold. They have a fitness room too. We enjoyed the stay and will stay again.

6

Allen

Nov 1, 2025

·

Stayed 3 nights

Breakfast was soso

8

Dawn

Jun 7, 2025

·

Stayed 3 nights

It was very clean, the room was nice n quiet. Also breakfast was great, the pool is small and was filled with to many loud kids with blowup balls and water guns so we could not enjoy hot tub and all the jets werent working anyways.

10

Robert

Dec 19, 2024

·

Stayed 2 nights

Nice Room just not enough towels & I think they need to add bacon & sausage gravy to breakfast instead of just sausage but everything else was great

8

Sahidul

Jan 3, 2025

·

Stayed 11 nights

I would suggest they add a little more variety in breakfast, almost same one everyday

10

Jennifer

Aug 28, 2025

·

Stayed 1 night

Had a pleasant experience from check in to check out. Room was clean, bed was comfortable and bedding looked to be recently updated. Breakfast wasn’t fantastic but ok. If in this area I wouldn’t hesitate to stay again

10

Aaliyah

Mar 30, 2025

·

Stayed 2 nights

Had a great stay. Clean hotel, good breakfast, great staff.

8

Timothy

Jun 10, 2025

·

Stayed 5 nights

The place was fine, Bed was very comfortable The sofa bed wasn’t comfortable.Breakfast was bery average.

10

Armando

Mar 20, 2023

·

Stayed 3 nights

Excellent stay. Very clean and wonderful employees. Breakfast not so good .waffle and cereal with paper bacon and sausage links. Very small indoor pool. Washer not working only dryer.

8

Robyn

Oct 30, 2025

·

Stayed 3 nights

Breakfast started late so i never got to eat. Likely would have chosen somewhere else had known that.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$67
February	$63
March	$69
April	$73
May	$74
June	$80
July	$89
August	$68
September	$67
October	$77
November	$67
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $82	19 $82
20 $66	21 $68	22 $68	23 $68	24 $63	25 $67	26 $76
27 $66	28 $66	29 $66	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $68	3 $68
4 $63	5 $65	6 $65	7 $64	8 $66	9 $86	10 $86
11 $62	12 $61	13 $60	14 $62	15 $63	16 $64	17 $64
18 $64	19 $61	20 $61	21 $63	22 $63	23 $64	24 $64
25 $62	26 $61	27 $63	28 $61	29 $63	30 $64	31 $64

Comfort Suites Plano - Dallas North

Prices for Comfort Suites Plano - Dallas North

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Guest reviews of Comfort Suites Plano - Dallas North

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Plano - Dallas North

Considering this hotel for your Plano trip?

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