Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are also available.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district of Auburn Hills, within a 10-minute drive of Great Lakes Crossing Outlets and Chrysler LLC Headquarters. It is approximately 2.3 miles from Meadow Brook Theatre and 2.6 miles from Oakland University.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs, but availability is subject to request and confirmation. There may be additional fees associated with extra beds.

Hyatt Place Detroit/Auburn Hills Hotel

Average nightly price at Hyatt Place Detroit/Auburn Hills by month, last 12 months (USD)
Month	Average price
January	$103
February	$100
March	$105
April	$106
May	$111
June	$114
July	$116
August	$111
September	$112
October	$110
November	$108
December	$102

What guests think

Across reviews of Hyatt Place Detroit/Auburn Hills, guests highlight spacious rooms and generally friendly staff, plus a breakfast that many enjoy, while also reporting inconsistent cleanliness, dated areas, and maintenance troubles that affect comfort and reliability during stays.

Facilities draw mixed feedback: the indoor pool is frequently described as chilly, poorly maintained, or temporarily closed, and several guests found the advertised restaurant/bar closed or unavailable. Operational issues such as short staffing, slow or delayed check‑ins, key card or billing problems, and noise from other guests recur in a number of stays. Location is convenient for Great Lakes Crossing and local venues, though dining typically requires driving. Expect spacious value accommodations with uneven upkeep and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool receives many complaints for being cold, murky, or closed, and pool towels can be scarce; several guests said the advertised restaurant/bar was closed or unavailable. Occasional elevator outages and broader power issues were also noted.

Related guest reviews

2

EMILY

Oct 3, 2024

·

Stayed 4 nights

We were stuck in an elevator for almost 2 hours. We were forgotten about and passed off the 11 o’clock person left her shift. Maintenance was on premises and was never called. Fireman were not called until 45 minutes past no accountability at all. All employees are still employed, no incident report, no elevator technician very unsafe no district manager no phone calls. Nothing never again in the morning. The staff was using the elevators as well as the guests absolutely astonishing horrible.

8

Carolyn

Aug 12, 2025

·

Stayed 1 night

The room was very clean and comfortable. The breakfast was great! However the pool was in poor condition.

6

Katlynn

Jun 4, 2025

·

Stayed 1 night

The staff and location was great. The pool was not well kept. The water was murky. There was a hot breakfast, which did have good options.

2

Kameron

Oct 9, 2025

·

Stayed 1 night

Hotel did not have bar or restaurant like the advertised

4

Denise

Jan 26, 2025

·

Stayed 2 nights

Pool not heated and hasn't been for nearly a year.

2

Kindi

Jan 27, 2025

·

Stayed 2 nights

Pool out of order; not informed prior to our stay. Front desk staff was rude and said I should have checked the website.

2

Melissa

Mar 25, 2025

·

Stayed 2 nights

The pool in the picture is NOT the pool on the property. The pool this facility actually has is over chlorinated and poorly maintained. They are using a bandaid for tape. The doors to the outside are not sealed so the area itself is freezing. The pool is heated but when you get out be prepared to be very cold, very quickly. The vent is falling apart. The walls are cracked and all of the windows have frozen water on the inside, it is that cold! Lobby and breakfast are great. My room had dead flies on the window sill. My couch and carpet were all stained up. The luggage racks are so stained and disgusting. I opted to make multiple trips instead of using them.

10

Michael

Jun 23, 2025

·

Stayed 1 night

Staff was helpful. Pool is nothing like that picture obviously fake lighting it's quite dinghy and drab.

2

Charlie

Feb 1, 2025

·

Stayed 2 nights

Booked a room so that my 12 year old daughter could swim for her birthday. Prior to booking, I called to make sure pool was available. I was told it would be open so I booked the room. On the day of checking in, came down that evening and was told pool was closed and would open up Saturday morning. Well Saturday came and was told they were waiting on a contractor to come out to fix the pool. I booked this room just for the pool, so imagine my frustrations. They were not transparent with me and were only interested in getting me to book a room. I asked to be refunded based on misleading information but they stated their cancellation policy. That definitely didn’t fit my situation but there was nothing else I could do. Never staying there again and definitely won’t get any recommendations from me.

6

patricia

Oct 2, 2025

·

Stayed 1 night

purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.

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Cleanliness

Cleanliness is mixed: while many rooms were described as clean, others reported stained carpets or linens, dust, leftover food/trash, pests, and dirty common areas like the pool/fitness spaces.

Related guest reviews

6

David

Sep 3, 2025

·

Stayed 2 nights

Our room was dirty when we walked in the door. Food left in the fridge and crumbs all over the couch. Then no one stopped the children from running around at 12:30 in the morning. They knocked on all guests doors and ran up and down the hall. They should have been kicked out of the hotel. Then there were red ants all over in our room on the second floor. If you don’t clean the rooms ants will find a way to get there.

6

Shannon

Jul 13, 2025

·

Stayed 2 nights

This hotel was so dirty. Our room was so dusty the couch cushions were soiled. The beds and linens looked clean so we just dealt with it but housekeeping definitely needs to up their game. Elevators halls and gym were all dirty. Breakfast was par. Restaurant closed . Signs posted everywhere advertising the food we went to sit and they said sorry closed we are out of food. Advertised WiFi but wouldn’t give password. Won’t be staying there again. Guy at desk however was very friendly.

6

Scott

Jun 29, 2025

·

Stayed 1 night

Upon check in I was asked to fill out a credit card authorization form on paper. I expressed discomfort in doing so as this carries with it a high likelihood of identity fraud. The person at the front desk went to go ask his manager and came back to tell me that this is the only way as their credit card reader was not working. I was told that I could take the form back at check-out; however, at check-out when I asked for it, I was told I can't get it back b/c they need it in case there was damage to the room . . . The room itself is a different story. After going to bed at 10pm, I got back up b/c I forgot something and as soon as I turned on the light, a cockroach crawled onto the towel I had next to the bathroom sink. Disgusting. . .I went down and showed them pictures and they moved us to another room. This is the only remedy they offered though, which is not acceptable. I will not be staying here again. I would rather pay a bit more and stay at the Fairfield by Marriott in Rochester.

10

Conway

Sep 27, 2025

·

Stayed 1 night

the room is nice and clean

4

Bonita

Mar 6, 2024

·

Stayed 1 night

Spotted a bedbug

8

Arturo

Sep 14, 2025

·

Stayed 1 night

Nice room. Mostly clean. The sheets and pillows had stains. Restroom was clean. Staff was friendly.

4

Brianna

Nov 10, 2023

·

Stayed 1 night

Room was not cleaned beforehand. Couch was disgusting and so was the floor. The place had not been vacuumed in awhile. Carpet was incredibly stained. Bathroom was ridiculously small.

2

Laura

Sep 7, 2025

·

Stayed 1 night

When we got there everything was down to check in WiFi. We finally got our room and I kid you not walked into our room was not cleaned at all. Bedding and pillows in the bathroom and shower bed was standing upright on the wall. Couch had nothing on it just the pull out bed part. Iron and blow drier on the floor. Garbage was full. They gave me a different room with two double beds didn’t have anymore rooms at all. We had a king size room. When we got into that one stains everyone on the grounds and cords hanging everywhere for the phones and tv the lights didn’t work on the one side of the room. They said they wouldn’t do refunds or compensate at all. Won’t stay in this hotel ever again.

4

Marjorie

May 20, 2025

·

Stayed 2 nights

The staff was very pleasant and apologetic. I killed 2 bugs in the bathroom. The bathroom ceiling was repaired previously but nrver repainted. The walls in the hallway were warped from water damage. Trash in the parking lot and on the ground at the side entrance. We were at this establishment for 3 days snd the trash was there the whole time. The beds were comfortable. The breakfast was good.

2

Krysta

May 31, 2024

·

Stayed 2 nights

The hotel was very dirty. The elevator buttons were held together by packing tape on our floor. Our room was very dirty upon arrival, the carpet had not been vacuumed in probably a long time. Not only was there crumbs all over, but the corners were packed with fuzzies and crumbs as well. The shower curtain had dark makeup lines on it, indicating that it had not been changed from the last person. The hotel ran out of coffee at breakfast, I asked if she could make me some from behind the counter but was told I would be charged and that I had free coffee in my room. We will not be back to this hotel, which is a shame because we do frequent the area for concerts and shopping.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with separate sitting areas and generally comfortable beds, though layouts often place the sink outside the toilet/shower. Some feel dated and have maintenance or noise issues from halls or nearby elevators.

Related guest reviews

6

Margaret

Jan 20, 2025

·

Stayed 2 nights

Weren’t happy with the noise in hallways in evenings. Kids running in hallways knocking on our doors. Adults hanging out in hallways right outside our door very loud and inconsiderate.

8

Brenda

Mar 25, 2025

·

Stayed 1 night

It was a very good stay. The roo. Was nice and roomy but definitely needs to be updated. Would definitely stay again.

8

Sandra

Dec 2, 2024

·

Stayed 2 nights

We had a "party" on the fourth floor that required the police to settle before midnight.....staff apologetic but the noise...yelling and running....was not comfortable. Would stay again...............

8

Jarra

Dec 5, 2023

·

Stayed 1 night

Was hoping for a hottub in pool area. No luck. Also the pool room was COLD so skipped trying the pool. Breakfast was very good quality wise but limited selections. Quality was well above the average hotel bfast though. Room was very noisy (both plumbing and elevator nearby) i stay up pretty late and dont mind noise, but someone more sensitive to it would have a hard time sleeping for sure.

10

Tracy

Sep 15, 2025

·

Stayed 1 night

The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.

8

Anthony

Sep 17, 2024

·

Stayed 3 nights

Rooms are very nice. Pillows could be better. Breakfast is actually pretty good. Overall above average.

8

Ethan

Aug 1, 2025

·

Stayed 3 nights

The room gave serial killer vibes and the door locked looked like it’s been roughed up quite the bit and barely worked, like if someone rammed into my door

6

Jill

Dec 18, 2024

·

Stayed 1 night

This property is dated but reflected in the price. I don’t like how the bathroom counter and sink are outside the bathroom right in front of the bed. The shower and toilet area are very small. Outside of this, the rooms are nice, beds are comfortable etc. Hotel is a bit dated but kept up. Price is right. Staff were very courteous and hotel offered a standard continental breakfast that was nice.

6

taylor

Apr 15, 2025

·

Stayed 6 nights

We arrived for check in a little later than we hoped, 9:30pm to have to wait for a host to greet us. Took them about 10 minutes to finally show up and we realized they were sitting behind the pillar of the cafe area on their phone. Once we got into our room, we noticed it was a nice property but the pillows on the bed were small and looked like couch pillows. There was also water damage in the shower above the shower head. We only got our room cleaned once and that was on the fourth day after I asked housekeeping if the room was on their list. Late at night and early in the morning, other guests were so loud and disruptive that you would be awakened in the middle of the night. If I was to return to the area, I would probably look at other properties before giving this one a try,

10

Dawn

Aug 26, 2025

·

Stayed 1 night

The room was. Big and spacious and even though I was in town I felt like I was on vacation

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Service

Many guests praise friendly, accommodating staff, but frequent short‑staffing leads to slow check‑ins, communication gaps, and unresolved issues such as billing errors or key card problems.

Related guest reviews

10

Ed

Sep 9, 2025

·

Stayed 1 night

Fabulous facility. Employees were friendly, kind, and helpful.

2

Richard

Sep 21, 2025

·

Stayed 1 night

I was very disappointed in the Hyatt. I was billed twice for my stay off my debit card. The money was all planned out for the concert and our stay. Well with them billing me twice ruined it so I wasn't able to go to the concert that night. The whole reason for me staying here was I've been here before many times and this is by far the worst stay ever for me. Very DISAPPOINTING 😞 😕

6

Emilie

May 9, 2025

·

Stayed 1 night

It was an average stay. We were excited to stay here with our kids for their first stay. Check in took about 30 minutes as there was only one person at the front and she was dealing with another customer. After a 3.5 hour drive with three toddlers, it wasn’t the greatest experience but it’s understandable . The front desk lady told us breakfast would be served until 10 am. We go down in the morning 10 after 9 and it’s all put away. The new front desk person said it’s only open till 9 on weekdays.not 10. These things were just inconvenient. I’ll go back to staying at marriot properties.

8

Courtney

Jun 25, 2023

·

Stayed 1 night

I was unimpressed by the check in process. We arrived at 3:45 and were told we didn’t have a room ready, even though check in was at 3:00. The front desk staff gave us no indication of why rooms weren’t ready and couldn’t provide any details as to when our room would be ready. We ultimately agreed to a different room than we had paid for because we were in a hurry to leave for a wedding. The room we had ended being very nice but I was quite frustrated by the poor communication and lack of friendly service.

10

Toni

Sep 29, 2025

·

Stayed 1 night

Great location Super friendly staff

2

Celeste

Aug 4, 2025

·

Stayed 1 night

This was our first and last time staying at a Hyatt hotel. I was booked twice for my stay at check in. Then when I went down to the front desk to inquire, the clerk was sitting off away from the counter on a personal call. They continued the personal call while I was asking questions and then finally told the person “let me call you back”, he proceeded to tell my husband that being charged twice was “not a big deal”. This infuriated my husband because he proceeded to tell us how in addition to our room charges happening to several people, our room key card would not allow us to enter our room. The guest in line behind us told us that it happened to them as well. As we exited the building the trash was overflowing, cereal was in the driveway, cigarette butts we scattered on the sidewalks and the entrance and there were pizza boxes sitting in front of the elevator for approximately 10 hrs. Management should schedule additional staff to accommodate the cleanliness, guest inquiries, and train them on how to de-escalate because the more he talked the angrier it made everyone!

10

Scott

Jan 20, 2025

·

Stayed 1 night

Easy check-in process and extremely friendly staff.

6

Chad

Aug 25, 2025

·

Stayed 1 night

We had to wait about 45min (at around 530pm) to check in due to the lack of available rooms regardless of our booking well in advance. Staff had to get caught up on cleaning/prep so I’m not sure if it was a lack of staffing or what the issue was. Dinner plans were delayed due to the check in. Pool was out of towels

10

Heather

Sep 29, 2024

·

Stayed 2 nights

Great room, friendly staff.

4

Heather

Aug 26, 2025

·

Stayed 1 night

Honestly the experience was not a great one the poor staff was BEYOND OVERWORKED working 16 hour shifts only 3 house keepers 1 maintenance person they were not able to get people checked in on time due to no rooms being ready. The hotel was NOT clean clearly because they have no staff to do so the floors , halls just looked awful. The starbucks coffee machine stopped working front desk was trying to run bar and front desk all by himself the snack bar barely had anything in it to purchase if we wanted to purchase it. Honestly I felt horrible for the employees getting yelled at. The room was clean I will at least say that . Overall very let down by a hyatt!

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AI-generated summary based on recent guest reviews

Location

Convenient for Great Lakes Crossing and concert venues like Pine Knob and Meadow Brook with easy highway access; several reviews note limited walkable dining, so most guests drive.

Related guest reviews

10

Casey

Aug 11, 2025

·

Stayed 1 night

Very close to Meadow Brook Amphitheatre. Staff was very considerate and friendly.

10

Jennifer

Jun 23, 2024

·

Stayed 1 night

Exceeded expectations. Great hotel, easy to find, close to Pine Knob Amphitheatre. Room was spacious, beds were comfortable. Nice sitting area. The only thing that was a bit weird was the bathroom layout. The Shower/Toilet area was a bit cramped. Not a big deal at all. Definitely is my hotel of choice when attending concerts at Pine Knob or visiting Great Lakes Crossings Mall.

10

WAYNE

Oct 6, 2023

·

Stayed 1 night

good location for clients visit in area.

10

Cara

Mar 25, 2025

·

Stayed 1 night

Very clean and close to shopping

8

Bruce

Jul 22, 2024

·

Stayed 3 nights

Decent location for the Detroit area, quick access to the highways into town and around the area. Eating aailable but driving distance.

10

Eric

Nov 10, 2024

·

Stayed 1 night

Hotel is near the outlet mall.

6

Vera

Aug 25, 2024

·

Stayed 2 nights

There wasn't anywhere we could walk to...we had to drive everywhere.

10

Krystal

Aug 26, 2024

·

Stayed 1 night

What stuck out the most was how close it was to the mall which is where we were for our vacation. I also enjoyed the breakfast potatoes, perfectly crispy.

10

Tracy

Sep 15, 2025

·

Stayed 1 night

The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.

10

Pieter

Nov 14, 2023

·

Stayed 2 nights

We felt very comfortable and safe. Very close to a big mall, Great Lakes crossing. Easy to find.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for hot items and variety, but some guests found food cold, not replenished, or ending early. Multiple reviews reported no functioning on‑site restaurant/bar despite expectations.

Related guest reviews

4

Ann

Dec 5, 2022

·

Stayed 19,330 nights

The rooms are very nice. The breakfast is a joke. There were very few options and the few that were there were never refilled. At exactly 10 am someone appeared to shut everything down and give you dirty looks if you are still making your plate. It was a little extreme for a weekend. Towels in my room were dirty. Shower gel was empty and instead of having someone go up and refill it we were given a bottle to do it ourselves. Customer Service is definitely not a priority at this location.

10

Heather

Sep 22, 2025

·

Stayed 2 nights

The breakfast was great, there was a lot of options and fresh fruit. The price of the room was also a huge bonus. This was one of the best places we've stayed in. We'll definitely be back. The staff was friendly and very accommodating.

2

Kameron

Oct 9, 2025

·

Stayed 1 night

Hotel did not have bar or restaurant like the advertised

2

Christopher

May 9, 2023

·

Stayed 1 night

Remote didn't work, hot water literally took 10 minutes before shower was hot. Noisy refrigerator. No restaurant as advertised. Bar was a joke because concierge was also single bar tender. Room keys didn't work. Nothing nearby for food. Run down and dirty

10

Kevin

Jun 22, 2024

·

Stayed 1 night

Clean and good breakfast

10

Julie

Mar 30, 2024

·

Stayed 1 night

The hotel was very clean. The front desk was very helpful. I especially liked the breakfast. It did not state in the description that it had a hot breakfast, but it did. They had eggs and potatoes (that were crispy and seasoned just right). They had waffles (that they made-you don't have to make them yourself) and fruit and a lot of great options for breakfast. I did not go in the pool but I saw many families that did and they all looked very happy.

4

Kerri

Dec 27, 2022

·

Stayed 19,347 nights

I can't begin to express my disappointment with our stay. The person checking us in may have said 3 words to us during the entire check-in process and mumbled to himself most of the time. Breakfast was never fully stocked, I asked for syrup 2 of the 4 mornings. They had eggs one day and out all the rest. They had breakfast meat 1 day. They had coffee everyday and hot water for tea 1 day. My family never got enough to eat and we ended up going to breakfast. They never cleaned our room and we had to put the overflowing trash and used towels in the hallway and ask for more. Never was it mentioned that we had to call for room service for a 4 day stay. My poor assumption was they would know that 4 people can't use the same 4 towels for 4 days! My son stepped on a broken sewing needle in the room and I had to pull it out of his foot. The beds are a rock so if you like a firm mattress, this is the place for you. The pool was nice and clean as was the facility it's self.

6

Suzette

Aug 18, 2025

·

Stayed 1 night

It was nice, clean. Good location for our needs. Below rating for breakfast. Not good. We had to get something to eat when we left. Coffee was not good that was provided with breakfast. They did have a Starbucks counter to buy $5 coffee. That does not set well when breakfast should include good coffee.

10

Abigail

May 12, 2025

·

Stayed 1 night

Very clean and nice property. The breakfast was great! All staff I encountered were friendly and helpful.

6

patricia

Oct 2, 2025

·

Stayed 1 night

purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $119	3 $126	4 $107	5 $104	6 $115	7 $118
8 $110	9 $117	10 $117	11 $122	12 $120	13 $121	14 $115
15 $109	16 $112	17 $120	18 $118	19 $111	20 $111	21 $111
22 $106	23 $111	24 $116	25 $103	26 $150	27 $119	28 $138
29 $105	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2 $111	3 $111	4 $111	5 $111
6 $102	7 $111	8 $111	9 $111	10 $111	11 $111	12 $111
13 $106	14 $111	15 $111	16 $111	17 $111	18 $111	19 $111
20 $95	21 $105	22 $108	23 $114	24 $121	25 $102	26 $113
27 $92	28 $124	29 $101	30 $107	31 $126

Hyatt Place Detroit/Auburn Hills

Prices for Hyatt Place Detroit/Auburn Hills

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible, Bathtub

Room, Multiple Beds

Room, 2 Double Beds (Specialty)

Room, 1 King Bed (Specialty)

Standard Room, 1 King Bed with Sofa Bed

Guest reviews of Hyatt Place Detroit/Auburn Hills

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Place Detroit/Auburn Hills

Prices for upcoming dates