Holiday Inn Express Hotel & Suites Sanford by IHG

Not much parking

Everything was as it should be, and the some!

I did not get her name but the woman who checked me in when I arrived was very pleasant and delightful! She helped me set up my IHG Rewards account and also made me Member of the Day with the exclusive parking spot! The room was clean, breakfast was great! I would definitely stay here again when visiting Sanford.

Rooms were dirty had dust mites made my daughter sick and rooms are in poor shape and dirty. Mold on windows and rooms and hallways smelled.

We were arriving early at Noon and had a 3:00 check-in. I called at 9 am and the young man at the front desk was so accommodating when I asked for an early check in. He checked with head of housekeeping and called me back within 5 minutes confirming the room would be ready. Excellent customer service!