Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 10 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee, approximately GBP 12.00 to 14.95 for adults and GBP 7.50 to 12 for children.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 11:00 AM. Late check-out is available for a fee, subject to availability.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Stirling, just steps from Old Town Jail and Tolbooth, 0.5 mi (0.8 km) from Stirling Castle, and 0.9 mi (1.4 km) from Smith Art Gallery and Museum.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 8:00 AM to 6:30 PM, with a fee of GBP 10 per night for pool usage.

What are the policies for extra beds and cribs?

The hotel offers rollaway beds for a fee of GBP 25 per night, subject to availability. Advance request is required for rollaway beds.

Stirling Highland Hotel in Stirling

Average nightly price at Stirling Highland Hotel- Part of the Cairn Collection by month, last 12 months (USD)
Month	Average price
January	$71
February	$84
March	$94
April	$114
May	$152
June	$175
July	$155
August	$179
September	$174
October	$120
November	$96
December	$91

What guests think

Stirling Highland Hotel- Part of the Cairn Collection draws praise for its central, characterful setting near Stirling Castle and friendly staff, while repeated comments note inconsistent maintenance and occasional extra charges for parking or leisure facilities.

Guests like the pool, gym and on‑site dining, though facilities can feel dated, be unexpectedly chargeable, or occasionally out of order. Rooms are often described as tired or stuffy, with some reports of soft or zipped‑together beds, limited ventilation and sporadic hot water or heating issues. Expect an atmospheric, well-located base with variable upkeep and service touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool, gym and spa are appreciated, but areas feel dated, can be closed or crowded, and some stays report extra fees to use them. On-site parking is convenient yet often chargeable, and parts of the layout lack lift access.

Related guest reviews

6

Andrew

Nov 6, 2025

·

Stayed 1 night

Pool, hot tub etc out of order- boiler failed? No heating in bedrooms, appetrntly ongoing issues. Food tasty and well presented. Staff friendly polite and helpfull. Surprise at checkin was that car parking was chargeable EVEN for residents

6

Fiona

Sep 22, 2025

·

Stayed 1 night

We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.

10

Richard

Jan 5, 2025

·

Stayed 1 night

The recreation and Spa area was fabulous

8

Grant

Sep 1, 2025

·

Stayed 1 night

Dated hotel, but excellent location, pool, gym facilities for the price

8

Jason

Mar 23, 2025

·

Stayed 1 night

Fabulous hotel in a Central location. Great service and bonus of spa facilities.

8

Andrew

Feb 16, 2025

·

Stayed 1 night

Staff were very friendly and helpful. Pool area was a little dated and in need of some upgrades.

8

David

Apr 8, 2025

·

Stayed 1 night

Great location, couldn’t be better really , 5mins from the castle, 2mins from town. Great facilities and food was good too.

8

Moira

Feb 14, 2025

·

Stayed 1 night

Comfortable hotel, great wee gym and warm pool. Not evident beforehand but parking is charged at £10 per 24 hours. Food ok, bit overpriced eg £8.50 for very small breadbasket. Staff pleasant and helpful

8

Colin

Jun 14, 2025

·

Stayed 2 nights

Staff were great and helpful. Good location as well. everything was great. The only issue we had was trying to use the gym and the spa facilities. I think maybe there is memberships for locals who seem to think that its their own personal gym and spa and hotel guests are not welcome. As well as the personal trainer in the gym that looked most disgusted when we tried to use the equipment. He started claiming bits of equipment so we weren't able to use them. If you need a nice comfortable stay in a good location this is the place for you. but I wouldn't bother trying to use the facilities your not welcome.

10

Esther

May 23, 2025

·

Stayed 2 nights

Loved the swimming and sauna highly recommend, hotel needs a little updating but enjoyed my stay x

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is inconsistent: multiple reviews cite mouldy grout, musty odours, dusty or poorly cleaned bathrooms and rehung towels, while others found rooms clean. Maintenance issues like leaks and worn fixtures also affect the impression.

Related guest reviews

6

Graham

Jun 15, 2023

·

Stayed 2 nights

Good location. Breakfast not great. Room tired and dated. Duvet cover had holes on it. Carpet needs replaced. Bathroom desperately needs renewed. Cracked tiles. Trim round bath broken. Basin didn’t drain properly. 1 * bathroom as it had the basics. Staff though were pleasant.

10

La Dawna Reynolds

Jun 28, 2025

·

Stayed 13 nights

We loved the proximity to places in Stirling and the proximity for day trips. The only reason I gave a 4 for cleanliness was because some shifts of housekeeping are a bit lazy and chose to refold and hang used towels rather than replace them, coffee wasn't always replenished, and sheets after a week were not changed unless we specifically asked. We stayed two weeks. I would absolutely stay here again, I just know to stay on top of housekeeping. They have a restaurant and bar at the hotel which was great, and there were others within walking distance. Nice leisure space with pool and sauna. Front desk staff very friendly and helpful.

6

Fiona

Sep 22, 2025

·

Stayed 1 night

We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.

6

Elisabeth

May 5, 2025

·

Stayed 1 night

The staff were lovely and the location of the hotel is great, however the bathroom was in a bad condition. The tiles needed re-grouted as they were black in between. Horrible staining around the bath taps, and there was also a big crack in our bathroom floor which sank if you stood anywhere near it. We were also in a room on the ground floor which was en route to reception/entrance and barely got any sleep due to people back and forth outside our door at all hours.

4

Iain

Aug 13, 2025

·

Stayed 1 night

Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again

4

Sasha

Aug 23, 2025

·

Stayed 2 nights

This hotel is in a great location in Stirling for proximity to the Castle, Old Town Jail and pubs and restaurants. That’s the only good thing about it. It’s very over-priced and not good value at all. Probably the worst buffet breakfast I’ve experienced; scrambled eggs that taste like rubber, undrinkable coffee, and couldn’t even get a glass of orange juice (staff said “the supplier was out”). The ensuite in the room was grubby, and housekeeping hung our wet, dirty towels back up for us to re-use, which had been lying on the dirty floor for hours. They said they had a shortage of towels. Unbelievable! And to top It off they charge £10 pound to use their onsite pool.

6

Holly

Apr 20, 2025

·

Stayed 4 nights

Hotel was outdated, bathroom was noted to have a strong musty smell and black mold in the corners. Beautiful building, friendly staff centrally located.

4

Simon

Apr 16, 2025

·

Stayed 3 nights

Leaking ceiling first night. Initially told the hotel was full so would I be happy to just have a bucket in the room. When I refused, a room was found. New room was ok - but tired-looking, ver poor shower and could hear the next room even though they weren’t being particularly loud.

4

Lesley

Apr 18, 2025

·

Stayed 1 night

Our hotel room was not clean. Cigarette left in window, windows dirty with cobwebs. Dust on desk and bedside cabinets. Even old dirt on staircase to bedroom and again cobwebs in windows

6

Theron

Jul 27, 2025

·

Stayed 1 night

The exterior of the property is beautiful and the staff are very helpful and polite. Unfortunately the stay was let down by old room interiors, combined with dirty appliances (blowdryer was covered in hair) and broken appliances (iron fell apart when used. Sadly wouldn’t recommend compared to other hotels of the same calibre.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious with views to dated and stuffy, with soft or zipped‑together mattresses, thin walls and limited window opening; there is no air conditioning. Many guests describe the decor as tired.

Related guest reviews

6

Sandra

Jul 9, 2025

·

Stayed 2 nights

The bedroom had lovely views. The bathroom was shabby, towel rail lose, old curtain fixtures showing, no toilet brush, skirting board needs repainting, ceiling above shower flacking. Situated in a good spot for railway station and castle. Spa was good. All staff were friendly.

8

Suzanne

Nov 18, 2025

·

Stayed 2 nights

Lovely hotel, great location and good sized room.

8

Gary

May 12, 2024

·

Stayed 2 nights

Excellent staff, although there’s no AC, and rooms and en-suites are looking a little rough around the edges, the walls are thin and the floors are creaky, doors slam everywhere, not the clientele, just the nasty door closers. don’t let that put you off, Great location, even better staff

8

Jeannie

Jun 18, 2025

·

Stayed 2 nights

This hotel is in a good location, close to the Stirling Castle and various restaurants and pubs. This property needs an upgrade. Our room had broken closet doors that didn’t get properly fixed. The entire hotel needs a redo.

10

Steven

Mar 6, 2025

·

Stayed 2 nights

The building is certainly a maze, but once I got to my room it was great! Much bigger than I expected and very comfortable with a clear view of the sunrise over the city. One of the window locks was broken, and there was a pretty big step to get into the shower, but those were really my only complaints. It's really convenient for exploring Stirling and had lots of amenities I didn't have time to explore. I'd definitely stay again.

6

Lorraine

May 6, 2025

·

Stayed 1 night

Unfortunately our king size bed turned out to be 2 single beds, not identical height, pushed together. Breakfast hardly had anything left 45 minutes before the end of service. All quite disappointing. But staff were friendly and it's a beautiful, old building

6

Martha

Jul 23, 2025

·

Stayed 2 nights

The hotel is charmingly situated in an old high school and they’ve re-used the space to their benefit. It’s very picturesque. But it needs updating. The rooms need mini splits because they get so stuffy. It was lovely and cool outside but none of that could get into the room. The bed was comfortable and the room was basic.

6

annie

Oct 11, 2025

·

Stayed 2 nights

Brilliant location, hotel itself just in need of a refresh. Public areas are great, rooms are just very tired. Clean and comfortable enough but would stay again as there are nicer hotels in the same price range in Stirling.

6

Michelle

Jun 16, 2025

·

Stayed 2 nights

The building and location are beautiful. The rooms are a little dated, the windows had little isolation.

8

Karunia

Aug 26, 2025

·

Stayed 5 nights

Excellent location, easy access to train station. Great service, friendly and helpful But the bed is soooo soft, makes your body hurt! Forget sleeping on the edge, you’ll roll over out of the bed! The pillow is bon existence as it is so soft like nothing in it. It’s two mattresses put together to make it king bed, and either side is just so bad mattress.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, but service can be inconsistent, with reports of slow or confusing check‑in, billing errors, poor overnight support, and patchy communication when busy.

Related guest reviews

10

Stephen

Aug 1, 2025

·

Stayed 1 night

Check in took far to long, only one person dealing with many arrivals.

6

James

Sep 30, 2025

·

Stayed 1 night

Stayed a number of times and it seems to have gone down here quite a bit had to wait 39mins just to check in

6

Samuel

Mar 21, 2025

·

Stayed 1 night

The check in procedure is insane. It takes so long it’s almost amusing. Stayed here a couple of years ago and that’s the big negative I remember from then, and it’s not changed. It absolutely needs to be streamlined. The hotel managers should take a note from 99% of other hotels with the check in process.

4

Iain

Aug 13, 2025

·

Stayed 1 night

Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again

6

Kath

Aug 7, 2025

·

Stayed 2 nights

Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.

6

Evelyn

Jul 26, 2025

·

Stayed 2 nights

The receptionist Eilidh was a star! She went over and above with providing amazing customer service by spending ages trying to locate a room we wanted. Well done Eilidh. She is a credit to the hotel.

10

Mark

Mar 13, 2025

·

Stayed 2 nights

Great location. Staff was great.

8

Michaela

Jun 3, 2025

·

Stayed 1 night

Hotel was lovely. There was a wedding going on when we arrived so couldn’t enter in the front of the hotel which wasn’t great and caused a lot of guests confusion. Room was lovely and spacious and bed was one of the comfiest hotel beds i’ve encountered. The only downside of the stay was when we were checking out there was a charge on our room from dinner the night before, we had not been in the hotel for dinner and had receipts from our dinner elsewhere but the receptionist was adamant that we had to pay this with solid proof we were not in the hotel for dinner or drinks that night. After about 20 minutes of waiting she just told us to leave but my card still may be charged. That wasn’t great and was a sour end to a great stay.

6

Donna

Dec 24, 2023

·

Stayed 1 night

I always think the measure of customer service is what happens when things go wrong. We had stayed previously here and loved it so booked to stay on our way to the airport to break our journey and not be so tired when we got there. Unfortunately the couple in the room next to us were arguing and shouting loudly, swearing and banging. We put up with it for a little while, but at about midnight and having not slept we called reception. The phone rang and rang and was not answered. My husband got up and dressed to go down to reception, which was empty. He had to search the hotel and eventually found the night porters through a locked door. Despite holding up his room key to show he was a guest they were very rude, speaking very briefly to him before relocating the door and left my husband to walk back through the drizzle to get back to reception. One of the porters came up with my husband, gave the softest ever knock on the door and when the obviously didn’t answer, left it at that. We spoke to reception in the morning but felt we were fobbed off a bit by reception. It’s very sad because the rest of our stay was great. It isn’t the fault of the hotel that the room next door were having a massive loud argument, however it is totally their fault as to how their night staff behaved. We are still waiting on an email from management. Sadly, I’m don’t think I would want to come back.

8

Marjory

Nov 8, 2024

·

Stayed 2 nights

Disappointed when checking out to discover I had been charged for a meal my daughter and I never had! Receptionist apologised and hopefully the amount has now been recredited to my account. Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent central location near Stirling Castle and the old town, with shops and restaurants a short walk away. The uphill walk from the train station can be steep, though on‑site parking is available.

Related guest reviews

10

Jeff

Jun 30, 2025

·

Stayed 2 nights

Our first trip to Stirling and The Stirling Highland Hotel was the perfect hotel for the trip. A beautiful building with friendly helpful staff located in the centre of Stirling. So we were able to park the car for two days and walk everywhere. The only time we drove was up to the Wallace Monument.

10

Christine

May 13, 2025

·

Stayed 1 night

Great location for exploring the Castle especially as we only had 1 day there. Plus 1 hour drive to Edinburgh.

8

James

Aug 31, 2024

·

Stayed 1 night

Unbeatable location in a clean hotel. This is great value.

8

Ronald

Aug 20, 2025

·

Stayed 1 night

The hotel is up the steep hill from the train station, creating beautiful view, close to the castle and quiet at night. (Suggest taking a cab the short distance if anyone isn’t looking for exercise.) Lots of stairs in this place so be prepared to carry your bags up and down a few. Mediocre breakfast. Lots of good places nearby and strongly suggest the back pathway to get to the castle or town. Not ideal for hot temps as getting good airflow is tough - as for a fan.

8

Suzanne

Nov 18, 2025

·

Stayed 2 nights

Lovely hotel, great location and good sized room.

10

Mohan

Apr 19, 2025

·

Stayed 1 night

Great location, walkable to the castle

10

Paul

Jul 6, 2025

·

Stayed 1 night

This hotel is a former school, and it's an architectural treat to see and stay in. Plenty of free parking on the hotel grounds, even in the center of Stirling. Staff were very helpful and friendly. Very convenient to everything in Stirling, which is a tourist destination without a tourist feel (no tweed/tartan shops, etc.--just a regular Scottish town with a modest castle on the top of the hill).

10

Michele

Oct 17, 2023

·

Stayed 2 nights

Close to everything. Easy walking to the Stirling Castle.

10

Calvin

Oct 12, 2024

·

Stayed 1 night

Great location and history

10

Mark

Aug 26, 2025

·

Stayed 1 night

Ive stayed here before, its in a great position for shopping, restaurants and attractions. I like that they have plenty of parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent, ranging from excellent to disappointing, with recurring mentions of empty or cold buffet items and machine coffee. Dinner experiences vary too, from tasty meals to limited menus, slow service or early bar closures.

Related guest reviews

8

Thomas

Jun 14, 2025

·

Stayed 2 nights

Unique building - excellent lounge and library. Restaurant very good.

8

Lorraine

Aug 15, 2025

·

Stayed 2 nights

It's a great place close for shopping & transport especially if you don't drive you can walk to the castle easily from here,beds are comfortable & added bonus is the swimming pool,I had a meal in hotel but unfortunately the main course was burnt but the soup & pudding was amazing, breakfast was really good & great choice of both cooked & continental staff are really nice

8

Cynthia

Sep 4, 2025

·

Stayed 2 nights

Hotel was nice, however we didn’t find there was any ambiance to the dining room. It was very plain. No charm for a Scotland Hotel. Breakfast was very good. Dinner was good, however, there was a very large group in the dining room and not enough staff to service everyone. They did the best they could but it took 2 hours for pizza.

6

Detlef

Aug 18, 2025

·

Stayed 2 nights

Location was great. Dinner was poor. Dining room was overheated.

6

Kath

Aug 7, 2025

·

Stayed 2 nights

Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.

10

Sarah

Jul 25, 2025

·

Stayed 1 night

Had a great stay. Breakfast wasn't our favourite but the coffee was awesome!

6

Karen

Nov 24, 2025

·

Stayed 2 nights

Worse breakfast in all the hotels I’ve stayed highly recommend avoid at all cost quality of the food was disgusting.

8

Terence

Jan 13, 2025

·

Stayed 1 night

Only issue was breakfast. Hot buffet selection was fine but had sat under hot lamps for too long.

6

Fran

Aug 1, 2025

·

Stayed 1 night

I loved the hotel itself the staff were really nice on check in. However to discover the car park was £10 per night just because we booked with hotel.com and if we had have booked through the hotel itself it was free, so any discount you receive by booking through third part bookings the hotel claws this back by charging the car park fee. Also breakfast was horrendous, tjey ran out of bread so no toast they also ran out of breakfast itself had to wait for more to be cooked, then the bacon was pale and white fat. Uuuggghhh. It was cold and miserable. Worse hotel breakfast ever. Then the residence bar was locked at 10:30 and the staff although said they didnt mind giving ua a drink it was very apparent they were not happy. They told us to look for the night porter for another if we wanted one. Who was no where to be seen. It is such a pity because its a lovely hotel and staff were grand. If this was improved on it would have been a lovely stay.

8

David

Jul 30, 2025

·

Stayed 3 nights

The Hotel is walking distance from Stirling Castle and has easy parking which is great. There are lots of dining options within walking distance as well. The pool was great for a dip after a day out. However the room where breakfast is served was very hot and stuffy and the breakfast was pretty ordinary. Ran out of scrambled eggs! Overall a fantastic place to stay in Stirling.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $105	3 $173	4 $88	5 $176	6 $202	7
8 $68	9 $83	10 $104	11 $81	12 $180	13 $105	14
15 $68	16 $81	17 $81	18 $81	19 $108	20 $250	21 $133
22 $68	23 $81	24 $81	25 $81	26 $81	27 $121	28 $167
29 $68	30 $81

Stirling Highland Hotel- Part of the Cairn Collection

Prices for Stirling Highland Hotel- Part of the Cairn Collection

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Premium Double

Standard Double Room

Deluxe Double Or King

Standard King Room

Standard Family Room

Guest reviews of Stirling Highland Hotel- Part of the Cairn Collection

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Stirling Highland Hotel- Part of the Cairn Collection

Considering this hotel for your Stirling trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $136	21 $158	22 $140	23	24
25 $104	26 $120	27 $106	28 $159	29 $97	30 $249	31 $165