Belvilla Aberdeen Bridge of Don Sea VIew - Ex Holiday Inn Express

Was clean when we arrived, towels and sheets were all clean - room was basic, was blackout blinds and a big smart tv, air con wasn't working but had 2 fans which was fine and had both on as was hot - but was also warm outside. No room service on our 3 night stay though, didn't really need it but most hotels do it regardless so is a little odd. Water pressure is awful, shower is more of a fast trickle but water was hot. Had kettle, mugs and glasses but no coffee.

Smoking on premises and very loud. They advertise public parking but you do have to pay. At about 0600 the fire alarm went off which was a false alarm. Huge nuisance! The towels had incense on them which made them oily, stained & dirty. The fan was covered in dust. It would be a great place if they would clean up around the outside building, not charge for their ridiculously oversized parking lot & cleaned up the rooms. The smoking being allowed in the hallways is unacceptable as well.

No check- in desk had to go to separate building to check in, carparking app not working, no breakfast on offer hotel being refurbished no info prior to booking

Booked a twin room ended up with a double bed and sofa bed. The latter not being very comfortable. There wasn't any bar or breakfast available. The lift and reception was very smelly. On the plus side the room was clean.as

The hotels location we thought was great, close to many attractions both in and out of the city centre. £5 parking we didn't think was awful at all, especially for a big city and had no issue getting a space when we were in and out. £5 per dog was a big factor in us booking because it was cheaper than others in the area and we really appreciated this! The room was very clean, housekeeping do a great job. Smelled lovely and looked clean also. It is very basic though, so definitely not the hotel if your wanting lots of amenities but if your looking for somewhere more to just sleep and wash etc it's great. They have a kettle in the room but they don't actually provide tea or coffee as we asked. There is a small hairdryer in the room, but if you need an iron you need to take your clothes to the ironing room and do it there. It wasn't a big deal and was still handy to have the use of. Comfort wise, the mattress wasn't great wasn't terrible either was just ok but the pillows and covers were comfy. Our check in was great and quick and the man on reception was very welcoming. We didn't eat on the hotel so can't comment on that but could recommend some local activities that we thoroughly enjoyed! Overall would definitely use again for location, parking and dog friendly when we are watching my families dogs.

The only thing holiday inn was the sign at the door. This should be removed and more explanation that it is not holiday inn. The room was clean and the staff friendly. We had chicken tikka meal. 4 bits of chicken in a what tasted like a jar of tasteless sauce and tiny nan bread. It took 1 hour and a lot of microwave sounds. Didn’t have breakfast. Smell of weed in the corridor. Kettle in the room but no tea or coffee provided even from reception I could not recommend this hotel. I know it was a last minute budget hotel booking but expected better.

No food available, bar closed . Felt like we were in a migrant hotel.

Great value. Looks like its been recently renovated as it is in excellent condition. Parking in the hotel car park is quite expensive (£10/night) considering its nowhere near the city centre, however we parked in the park and ride next door for free which had plenty space.

The hotel was as expected for the money. Budget friendly, very clean, tidy and typical size, amenities, fresh towels, ensuite, etc. Room was good, although I couldn't get the air con to work. I did have a little USB travel fan - so no big deal. Very comfy room and the blackout curtains allowed me to sleep in till 9am despite sunrise about 4am! The vegetarian breakfast is a bit limited considering the cost is the same as the non-veg. Was close proximity to Aberdeen centre. £10 parking is expensive, when there's a park and ride you can use for free within 3-5 minutes walk. This probably explains why the hotel car park was almost empty. I think if it was £2-£3 per night, most customers would park here for the convenience. They have 100+ parking, so this surely would generate more revenue than an empty car park with only 5 cars on there, charged at £10?

On arrival the Reception was nearly in darkness but was met with a smile .accommodation was clean and well laid out with towel and toiletries. Overall accommodation was good .sadly was a bit disappointed that there was NO BAR facilities , Breakfast was also disappointed food was cold as all lids where open leaving the breakfast to be cold and not edible, When entering the dining room there was none there, i had to go to the corner and shout for the chef who came out and we asked him for fresh food, the only thing he brought out was some fresh sausages and 3 fried eggs. So for a full English breakfast at £9.99 was absolutely disgusting, we refused to pay that price for a breakfast that was stone cold and hardly anything on offer, Totally unacceptable.

We booked six rooms. One room the toilet was still full of human waste, another room was occupied by a smoking member of staff another wasn't cleaned empty crisp packets under the bed. Not good at all

Room smells musty. Bathroom clean. Shower excellent. Towels fresh. Reception dirty. Staff ok

The hotel felt unsafe for a solo female traveller. The rooms were accessed via a pin code and there was no deadlock on the door. The room was not clean with rubbish strewn under the bed and the carpets did not appear to have been hoovered anywhere. The room had a dirty smell.

The best choice of words to describe my stay was adequate. For the price, I wasn’t expecting luxury but I was expecting cleanliness. My bathroom was grubby and smelled (of pee) The main room was also grubby and the bed, was too soft for my own personal taste. The hotel offers no facilities for food / drink and the nearest shop is quite a way away. Cat park was full of litter and several young people appeared to be using it as a playground on their bikes. Unlike some reviewers have said, I don’t think the hotel is ‘pretending to be a Holiday Inn’. The hotel has clearly changed hands and the signage hasn’t been removed. If you don’t mind a sparsely furnished room, grubby bathroom and no facilities, then this place is good for you. If you want something more, stay somewhere else. Comment to Management. If you want to make this venture work, improve cleanliness within the hotel, provide a little more by way of facilities / food etc. and put up your prices a bit.

Le personnel pas agréable, la chambre vétuste, des écritures sur le mur, la tv toute abîmé par des rayures. Verres sales, moquettes sales. Fenêtre impossible de fermer totalement. Chauffage d'appoint minuscule. Rien qui allait. Un bruit énorme des qu'on tire la chasse

The bathroom had a horrible horrible smell

As soon as i entered the car park (the downstairs one like an abandoned place) the receptionist was helpful and friendly. The room was not cleaned from previous use because there were food crumbs on the floor and the bed. There was no teabags nor coffee available. The tea cups were not washed. The kettle was rusted! It

A shell of a hotel. Room still had trash in the bin from the previous guests and there was no toilet paper. Avoid this place as best you can.

Not the best breakfast I’ve had Rooms we were allocated had not been cleaned Shower leaked at wall no pressure at rose

The room was filthy. The bed had bugs in. I booked for 6 nights stayed for 1 because I got there lin the evening but left in the morning. I've taken a video and photos. Have asked for a refund...I will update as it goes

Was clean when we arrived, towels and sheets were all clean - room was basic, was blackout blinds and a big smart tv, air con wasn't working but had 2 fans which was fine and had both on as was hot - but was also warm outside. No room service on our 3 night stay though, didn't really need it but most hotels do it regardless so is a little odd. Water pressure is awful, shower is more of a fast trickle but water was hot. Had kettle, mugs and glasses but no coffee.

The entrance on lower ground was full of cigarette butts and smelt strongly of smoke. Check in was simple and fast, got into room as was hit by very hot, humid air, had fan on, window doesn’t open, no air-con, unbearably hot.

Given room with window not opening and aircon throughout the hotel off. Given a second room where the handle on the window was broken. Moved to third room with functional window but double bed instead of twin. Bed very uncomfortable.

Second time staying here. Room was very spacious and so was bathroom. There was no chair in the room to sit at the table so i pulled the sofa forward and there was quite a bit of mess underneath it, so not the cleanest. The matress was bit more comfortable this time because they layed matress topper down, so it didn't feel springy this time. The hair dryer was broken and was giving off a burning smell. I left a piece of clothing behind but staff have not seen it, they said they'd let me know if it turns up. A few reminders. You have to pay for parking. There is no coffee or tea in the room although there is a kettle and cups.

I stayed at this 3-star hotel and honestly, it was great for what I needed. The room was super minimal—no unnecessary stuff, just clean lines and a calm vibe. But even with the simple setup, it was really comfortable. The bed was cozy, the space felt fresh, and everything just worked. It’s not trying to be fancy, but that’s kind of the point. It’s quiet, relaxing, and easy. The staff were friendly and helpful without hovering. If you’re into a clean, no-fuss place that still feels really good to stay in, this is it.

Holiday inn express on a run down. But it's quality for the price. TV channels required though please

Pros - Room was specious and quiet. Bed was comfortable. Had all the things we needed. Good breakfast. Plenty of parking slots. Cons- Air conditioning not working but given the weather in Scotland, it was not a big problem. Bathroom smelled cigarette. Hotel name had not been changed.

Room was a decent size, clean and easily accessible from car park. Unfortunately you have to pay for parking. Matress wasnt that comfortable you could feel the springs. There was no kettle in room when i arrived so i had to ask the service desk for one. There's not much point in asking for the kettle because there is no tea, coffee or milk given. Just a kettle an 2 empty cups. The shower head holder was broken so you had to hold the shower head by hand. Disappointed, especially since it was an ex-holiday inn hotel.

Room was ok. I specifically requested a double bed and paid a little extra for it, but I was given two single beds. You could hear everything outside and wind was coming in the windows, because the windows are not tightly sealed and there is no handle to tighten them.

The room was too hot and stuffy and the temperature could not be adjusted . The was a pad to adjust temp but it did not work . I Slept terribly The WiFi did not work all of the time . No tea and coffee in the room , a kettle and cups but tea, sugar milk had to go buy my own, carting in a carton of milk just to have a cuppa tea . I was told management have decided to stop putting teabags sugar etc in room Last but not least they have started charging for parking in the hotel at park I will. It be staying there again Terrible

Was given a pass key . When went into the room . It was already occupied. Just so glad the people in that room was not there.

No check- in desk had to go to separate building to check in, carparking app not working, no breakfast on offer hotel being refurbished no info prior to booking

A lovely budget hotel with amazing staff…extremely friendly and helpful..issues with the keycard entry to the room but eventually sorted and no other problems..would recommend as near to fast food eateries etc and not too far from main roads and city…

Staff is always nice and helpful. The room was clean and cozy. Very quiet at night, which is great.

Booked this hotel by accident and didn't stay there but contacted them the day after booking to cancel but they bluntly refused to refund payment despite hotels.com intervening on our behalf. Even explaining that we are pensioners and that the property was too far out of city for us to walk was dismissed. Don't stay here !!

The only thing holiday inn was the sign at the door. This should be removed and more explanation that it is not holiday inn. The room was clean and the staff friendly. We had chicken tikka meal. 4 bits of chicken in a what tasted like a jar of tasteless sauce and tiny nan bread. It took 1 hour and a lot of microwave sounds. Didn’t have breakfast. Smell of weed in the corridor. Kettle in the room but no tea or coffee provided even from reception I could not recommend this hotel. I know it was a last minute budget hotel booking but expected better.

We booked in and met my mother and sister complaining and advised that they were not staying. The rooms were a disgrace and smelled . The place smelled of cannabis. The night manager agreed to refund the money when Hotels.com phoned them his name was FIBIN £117.22 was to be refunded. Hotel is not as advertised. While we’re were there at the desk another person appeared through the key at the manager and walked out. We then had to frantically try and find another hotel. I use you a lot and this is not what I expect when booking through yourselves Can I have raised a complaint and await my refund

Friendly staff, nice breakfast

Needed a place to stay for a night. We pulled into the lower parking lot, which had a sketchy, post-apocalyptic look and feel. Upper parking lot and main entrance were fine. The check-in was disastrous. The first room we were given could not, apparently, be opened by anyone due to a second, key pad lock above the standard key lock. Then we were given another room. I marched my tired family up to the third floor to find that the room was not a double. I had to go downstairs, leaving my family sitting with our luggage, to get the room we had paid for. The staff guy issued us a third card and came up with us. The third room had a bed and a made-up hide-a-bed as the second bed. Not the double we had ordered, but we took it so we could finally lay down. At no point did either of the front desk staff apologize for any of the chaos. After that, the stay was average. Bathroom wasn’t clean to an appropriate standard, but not filthy. It seemed like the hotel was still in transition from a Holiday Inn to the new owners. Perhaps it will improve over time.

The staff were all friendly and helpful and the breakfast was excellent. It was a shame that the car park was so cluttered with rubbish. We would definitely stay again.

Was good for the price. And easy to get into Aberdeen

Standard HIE at discount price. A bit out of town but still a bargain!

The best choice of words to describe my stay was adequate. For the price, I wasn’t expecting luxury but I was expecting cleanliness. My bathroom was grubby and smelled (of pee) The main room was also grubby and the bed, was too soft for my own personal taste. The hotel offers no facilities for food / drink and the nearest shop is quite a way away. Cat park was full of litter and several young people appeared to be using it as a playground on their bikes. Unlike some reviewers have said, I don’t think the hotel is ‘pretending to be a Holiday Inn’. The hotel has clearly changed hands and the signage hasn’t been removed. If you don’t mind a sparsely furnished room, grubby bathroom and no facilities, then this place is good for you. If you want something more, stay somewhere else. Comment to Management. If you want to make this venture work, improve cleanliness within the hotel, provide a little more by way of facilities / food etc. and put up your prices a bit.

A lovely budget hotel with amazing staff…extremely friendly and helpful..issues with the keycard entry to the room but eventually sorted and no other problems..would recommend as near to fast food eateries etc and not too far from main roads and city…

Établissement difficile à trouver, il s’agit finalement du Holiday Inn. Une affiche papier sur la porte d’entrée indique le nouveau nom de l’hôtel mais cela ne fait pas officiel. Parking payant alors qu’il est indiqué en libre service sur l’annonce. Ascenseurs sales (taches de boissons collantes au sol). Le chauffage dans notre chambre ne fonctionnait pas, nous avions un petit chauffage d’appoint qui faisait des étincelles une fois branché… nous avons donc dormi sans chauffage, avec une fenêtre mal fermée (qui doit être cassée), donc isolation sonore très réduite. Peu de choix au petit déjeuner (qui est en supplément), produits non frais. Les photos de l’annonce ne sont d’ailleurs plus d’actualité Nous ne nous sommes pas senties en sécurité dans cet hôtel au vu de la fréquentation et des personnes que nous avons croisé dans les couloirs… Les seuls avantages sont le tarif très attractif de la chambre (qui ne vaut pas plus) ainsi qu’un arrêt de bus à proximité pour se rendre en centre ville

The hotels location we thought was great, close to many attractions both in and out of the city centre. £5 parking we didn't think was awful at all, especially for a big city and had no issue getting a space when we were in and out. £5 per dog was a big factor in us booking because it was cheaper than others in the area and we really appreciated this! The room was very clean, housekeeping do a great job. Smelled lovely and looked clean also. It is very basic though, so definitely not the hotel if your wanting lots of amenities but if your looking for somewhere more to just sleep and wash etc it's great. They have a kettle in the room but they don't actually provide tea or coffee as we asked. There is a small hairdryer in the room, but if you need an iron you need to take your clothes to the ironing room and do it there. It wasn't a big deal and was still handy to have the use of. Comfort wise, the mattress wasn't great wasn't terrible either was just ok but the pillows and covers were comfy. Our check in was great and quick and the man on reception was very welcoming. We didn't eat on the hotel so can't comment on that but could recommend some local activities that we thoroughly enjoyed! Overall would definitely use again for location, parking and dog friendly when we are watching my families dogs.

Booked this hotel by accident and didn't stay there but contacted them the day after booking to cancel but they bluntly refused to refund payment despite hotels.com intervening on our behalf. Even explaining that we are pensioners and that the property was too far out of city for us to walk was dismissed. Don't stay here !!

Great value. Looks like its been recently renovated as it is in excellent condition. Parking in the hotel car park is quite expensive (£10/night) considering its nowhere near the city centre, however we parked in the park and ride next door for free which had plenty space.

The hotel was as expected for the money. Budget friendly, very clean, tidy and typical size, amenities, fresh towels, ensuite, etc. Room was good, although I couldn't get the air con to work. I did have a little USB travel fan - so no big deal. Very comfy room and the blackout curtains allowed me to sleep in till 9am despite sunrise about 4am! The vegetarian breakfast is a bit limited considering the cost is the same as the non-veg. Was close proximity to Aberdeen centre. £10 parking is expensive, when there's a park and ride you can use for free within 3-5 minutes walk. This probably explains why the hotel car park was almost empty. I think if it was £2-£3 per night, most customers would park here for the convenience. They have 100+ parking, so this surely would generate more revenue than an empty car park with only 5 cars on there, charged at £10?

Needed a place to stay for a night. We pulled into the lower parking lot, which had a sketchy, post-apocalyptic look and feel. Upper parking lot and main entrance were fine. The check-in was disastrous. The first room we were given could not, apparently, be opened by anyone due to a second, key pad lock above the standard key lock. Then we were given another room. I marched my tired family up to the third floor to find that the room was not a double. I had to go downstairs, leaving my family sitting with our luggage, to get the room we had paid for. The staff guy issued us a third card and came up with us. The third room had a bed and a made-up hide-a-bed as the second bed. Not the double we had ordered, but we took it so we could finally lay down. At no point did either of the front desk staff apologize for any of the chaos. After that, the stay was average. Bathroom wasn’t clean to an appropriate standard, but not filthy. It seemed like the hotel was still in transition from a Holiday Inn to the new owners. Perhaps it will improve over time.

I would avoid this place at all costs, it’s a million miles away from a Hilton Express (ex). The staff might as well not be there, ate and drank out as no one dined in the restaurant. Room although spacious are very dated and lacks any basic comfort.

No check- in desk had to go to separate building to check in, carparking app not working, no breakfast on offer hotel being refurbished no info prior to booking

Booked a twin room ended up with a double bed and sofa bed. The latter not being very comfortable. There wasn't any bar or breakfast available. The lift and reception was very smelly. On the plus side the room was clean.as

The only thing holiday inn was the sign at the door. This should be removed and more explanation that it is not holiday inn. The room was clean and the staff friendly. We had chicken tikka meal. 4 bits of chicken in a what tasted like a jar of tasteless sauce and tiny nan bread. It took 1 hour and a lot of microwave sounds. Didn’t have breakfast. Smell of weed in the corridor. Kettle in the room but no tea or coffee provided even from reception I could not recommend this hotel. I know it was a last minute budget hotel booking but expected better.

No food available, bar closed . Felt like we were in a migrant hotel.

Pros - Room was specious and quiet. Bed was comfortable. Had all the things we needed. Good breakfast. Plenty of parking slots. Cons- Air conditioning not working but given the weather in Scotland, it was not a big problem. Bathroom smelled cigarette. Hotel name had not been changed.

The hotel was as expected for the money. Budget friendly, very clean, tidy and typical size, amenities, fresh towels, ensuite, etc. Room was good, although I couldn't get the air con to work. I did have a little USB travel fan - so no big deal. Very comfy room and the blackout curtains allowed me to sleep in till 9am despite sunrise about 4am! The vegetarian breakfast is a bit limited considering the cost is the same as the non-veg. Was close proximity to Aberdeen centre. £10 parking is expensive, when there's a park and ride you can use for free within 3-5 minutes walk. This probably explains why the hotel car park was almost empty. I think if it was £2-£3 per night, most customers would park here for the convenience. They have 100+ parking, so this surely would generate more revenue than an empty car park with only 5 cars on there, charged at £10?

On arrival the Reception was nearly in darkness but was met with a smile .accommodation was clean and well laid out with towel and toiletries. Overall accommodation was good .sadly was a bit disappointed that there was NO BAR facilities , Breakfast was also disappointed food was cold as all lids where open leaving the breakfast to be cold and not edible, When entering the dining room there was none there, i had to go to the corner and shout for the chef who came out and we asked him for fresh food, the only thing he brought out was some fresh sausages and 3 fried eggs. So for a full English breakfast at £9.99 was absolutely disgusting, we refused to pay that price for a breakfast that was stone cold and hardly anything on offer, Totally unacceptable.

Friendly staff, nice breakfast

The staff were all friendly and helpful and the breakfast was excellent. It was a shame that the car park was so cluttered with rubbish. We would definitely stay again.