Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 20 per pet, per night, and a deposit of USD 25. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located near the airport, within a 5-minute drive of Ontario State Park and Treasure Valley Community College, approximately 1.8 miles from Four Rivers Cultural Center and 2.1 miles from Beck-Kiwanis Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and guests are encouraged to contact the property directly for specific requests.

Best Western Inn & Suites - Ontario, USA

Average nightly price at Best Western Inn & Suites by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$119
March	US$121
April	US$126
May	US$136
June	US$165
July	US$178
August	US$189
September	US$153
October	US$145
November	US$120
December	US$111

What guests think

Across reviews of Best Western Inn & Suites, travelers describe an older, no-frills property with friendly staff, convenient freeway access, and pet-friendly policies, while noting the lack of an elevator, dated rooms, and mixed breakfast quality.

Several appreciate the 24-hour pool, hot tub, and coffee, though occasional maintenance problems and worn fixtures are reported. Cleanliness is frequently praised, but some guests mention odors, stained furnishings, or gritty tubs. Rooms are generally quiet and some are spacious, though bed comfort varies. Overall, expect a simple, convenient stopover with helpful service and variable finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many note there is no elevator. Guests like the 24-hour pool, hot tub, and coffee, though some facilities feel worn or have issues (e.g., hot tub not working, slow drains); parking is easy.

Related guest reviews

10

Tina

17 Mar 2024

·

Stayed 1 night

Comfortable stay, the room was nice and clean, and I love that the pool and hot are open 24 hours and also coffee and juice 24 hours. Breakfast was delicious also will definitely be back to stay here.

6

Miguel

15 Jan 2023

·

Stayed 1 night

Hot tub did not work, towels smell bad

6

Mingyu

27 May 2025

·

Stayed 3 nights

24 hour pool and 24 hr coffee is very nice to have. However downside is the shower tub doesn’t drain.

10

Cory

10 Oct 2024

·

Stayed 1 night

Easy parking, check in

4

Dylan

28 Nov 2025

·

Stayed 1 night

There was no elevator, lucky for us we are capable of using stairs but hauling travel gear up and down is not ideal- when we arrived they told us they were fixing water lines and they had the water turned off every few hours then it would come back on for 1 hour….we had to set alarms to be sure we could use water when we could—when we finally got to shower the shower head was broken.

8

Chris

1 Nov 2023

·

Stayed 1 night

Hotel management were so kind to let me have a late check out while waiting for my car to be repaired.. Added bonus, having a pool and hot tub open 24 hours a day :-)

2

Jori

8 Jun 2025

·

Stayed 1 night

First, there was no elevator. I had to drag my bags, packages and both dogs up the stairs. It had scented cleaners to cover up a faint mold smell. Ultimately, i tried both beds and the were awful. I left and desk receptionidt said no refunds, no way to leave without being charged. I was only there 6 mins.

10

Benjamin

24 Jul 2025

·

Stayed 1 night

I was picky I admit it. I thought it wasn't so bad, the Hotel is constantly renovating rooms with the updated goods for each room. Surrounded by a few shopping areas, a Walgreens, and some really good BBq, look it up on Doordash. 24 hour pool, coffee on demand all the time. breakfast I missed, no elevator, but after my current set up in a crackerJack box indoor pool resort sham in Boise, Id Book us back at this Best Western, again and Again! Way to go Ontario. I dig the homey vibe and growth to your city since I last visited in 2021.

8

Paul

20 Jun 2025

·

Stayed 1 night

It would be nice to have an elevator.

6

Erica L

11 May 2025

·

Stayed 1 night

This property does not have an elevator, so if you have lots of luggage and are on the second floor be prepared for stairs. The beds are comfortable and the pillows good. The lady at front desk offered to help with luggage but as we had an excessive amount of luggage we did not allow her to assist. But would be nice to know there is no elevator, would have probably chosen a different hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Often described as clean, but some guests report odors, stained furnishings, or gritty tubs.

Related guest reviews

10

Tina

17 Mar 2024

·

Stayed 1 night

Comfortable stay, the room was nice and clean, and I love that the pool and hot are open 24 hours and also coffee and juice 24 hours. Breakfast was delicious also will definitely be back to stay here.

10

Cecelia

3 Oct 2024

·

Stayed 1 night

Quiet, clean, professional and efficient staff.

4

Cathy

3 Sept 2024

·

Stayed 2 nights

The property was a fine average place to stay. It happened to be 100 dollars more than the best Western in Pendleton. Keep that in mind if traveling through. The bed was the worst bed my husband and I have ever slept on. I think sleeping in the backseat of my car would have been better. The bed sloped down at the head by at least 10 inches. We stayed two nights. The second night we slept with our heads at the foot of the bed and managed some sleep. The room provided some light in the form of hard to turn on and off lamps but don't use too much light or you will see somethings you don't want to such as dirty stained walls and carpet. It was barely a step up from a motel 6, barely. The breakfast was the only saving grace. Great breakfast!

10

Stephen

5 Dec 2024

·

Stayed 3 nights

Nice quiet clean hotel

4

Sam

16 Aug 2025

·

Stayed 1 night

Breakfast wasnt very good. Poroerty was outdated. Couch had stains . Over perfumed smells.

10

Joni

13 Jun 2023

·

Stayed 1 night

Bathtub drain went close or open properly on Jacuzzi tub. Tub felt gritty and was dirty.

10

Noel

4 Apr 2025

·

Stayed 2 nights

Staff was great. Room was clean. Close to shopping for quick resupplies. Breakfast was hot and area was clean.

2

Jori

8 Jun 2025

·

Stayed 1 night

First, there was no elevator. I had to drag my bags, packages and both dogs up the stairs. It had scented cleaners to cover up a faint mold smell. Ultimately, i tried both beds and the were awful. I left and desk receptionidt said no refunds, no way to leave without being charged. I was only there 6 mins.

8

Shayne

28 Jun 2025

·

Stayed 1 night

Needs updating and room had a bad smell.

10

DeeDee

16 Jul 2025

·

Stayed 1 night

Nice and clean. Not much to do and see around the area but great off the freeway for one night stay

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AI-generated summary based on recent guest reviews

Rooms

Generally quiet with some spacious options, but decor is older and bed comfort ranges from great to poor.

Related guest reviews

6

Barbara Ruth

12 Oct 2024

·

Stayed 1 night

Bed uncomfortable

10

Emily

22 Oct 2024

·

Stayed 1 night

Room was spacious, quiet and clean. Older toilet struggled to flush, but for the cost, we had no real complaints! The pool and hot tub area was nice as well. Free coffee and breakfast is always a nice bonus.

10

Mikel

9 Jun 2024

·

Stayed 1 night

Rooms were very large and comfortable

2

Teri

3 Oct 2024

·

Stayed 1 night

Thé bed was completely worn out. Air conditioner was very loud. Do not recommend. We had a bad night. Outside was loud as well.

10

Danielle

18 Mar 2025

·

Stayed 1 night

Chosen because I’ve heard it was the comfiest place in Ontario - did not disappoint!

10

Jonathan

31 Jul 2024

·

Stayed 1 night

We were in the king suite. Room was large and clean, bed was good, bathtub awesome. Convenient kitchenette with fairly large fridge (for a hotel). It almost feels like a destination if only there were places we wanted to visit nearby.

8

Kirsten

16 Oct 2025

·

Stayed 7 nights

The hotel is older and could use an update. A great place to just lay your head but not one to hang out at.

10

Tina

5 Jun 2025

·

Stayed 1 night

Pros:Bed was comfortable and the room was clean. Did NOT hear a bunch of noise all night. CONS: got a room upstairs. No elevator. Hard on a person when their back is out.

6

Steve

3 Sept 2024

·

Stayed 1 night

Old building. Fairly mid-grade. OK place for a night or two.

6

Deborah

18 Aug 2023

·

Stayed 1 night

Room is really outdated and feels like I’m staying in an old hotel even though the price is the same as newer hotels. Many items in room are worn. The staff are excellent however and the room appeared clean.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly, helpful, and efficient, with easy check-in and occasional upgrades. A few reviews cite rudeness, inflexibility, or refund disputes.

Related guest reviews

6

Mark

27 Jul 2024

·

Stayed 1 night

Staff was inflexible when I mentioned a ground-floor room was preferred. Clerk claimed no g/f rooms were available, even though the parking lot was not full at all. The room was below standard, TV didn’t work, neither did the shower. Way over priced for condition of the property and local competitive hotels. We will not be back.

2

Joshua

3 Aug 2024

·

Stayed 1 night

They are thieves. They stole two hundred dollars from me

10

Alex

13 May 2025

·

Stayed 1 night

Close proximity to the freeway, restaurants and grocery. Filipina Front desk lady is very polite and efficient.

10

TARRON

21 Aug 2024

·

Stayed 1 night

The staff were great.

8

David

21 Jan 2024

·

Stayed 1 night

Great Front Desk woman; friendly, upgraded me to a slightly better room. The room was well appointed, except for the this blanket on the bed. Woke up cold in the night several times

10

James

4 Sept 2023

·

Stayed 3 nights

It was the best service ever if I had the money I would stay again

2

Erik

21 Nov 2025

·

Stayed 2 nights

This is the WORST HOTEL. I accidentally made a double booking and contacted within minutes of making the reservation and they refused to refund me back my money….are you serious!?!? They obviously don’t get much business, so they take my hard earned money. What a bunch of garbage!!! I will NEVER stay at another Best Western again, nor will any of my employees.

10

Martha

7 Sept 2023

·

Stayed 1 night

The receptionist was super helpful.

10

Jeremiah

19 Jul 2025

·

Stayed 1 night

Great staff, super helpful!

2

Tessa

1 Jun 2025

·

Stayed 1 night

The staff was rude. Very unprofessional. One person said one thing and when it was someone else’s shift this lady went and contradicted what had already been said. Clearly using her status as she was the only opinion that mattered.

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AI-generated summary based on recent guest reviews

Location

Convenient to the freeway and near restaurants and shops; a few note there isn’t much to do nearby.

Related guest reviews

10

linda

29 Jul 2025

·

Stayed 1 night

Dennys nearby. Easy freeway access. Bed super comfortable.

8

Ronald

3 Apr 2024

·

Stayed 1 night

Close to interstate access. Many fast food choices nearby. Quiet location. Nicer breakfast than some. Pleasant staff.

8

Rosanne

16 Aug 2024

·

Stayed 1 night

only there for one night. The place was comfortable and clean and close to many restaurants and stores. Free Breakfast was a plus. Food was good.

10

Alex

13 May 2025

·

Stayed 1 night

Close proximity to the freeway, restaurants and grocery. Filipina Front desk lady is very polite and efficient.

10

Jonathan

31 Jul 2024

·

Stayed 1 night

We were in the king suite. Room was large and clean, bed was good, bathtub awesome. Convenient kitchenette with fairly large fridge (for a hotel). It almost feels like a destination if only there were places we wanted to visit nearby.

10

Noel

4 Apr 2025

·

Stayed 2 nights

Staff was great. Room was clean. Close to shopping for quick resupplies. Breakfast was hot and area was clean.

10

Sandra

22 Oct 2023

·

Stayed 1 night

We just got here but it is clean looks safe and love the location

8

Martha

12 Jun 2024

·

Stayed 1 night

A commercial area and with a dog i moght have selected more rural. Room was fine.

10

DeeDee

16 Jul 2025

·

Stayed 1 night

Nice and clean. Not much to do and see around the area but great off the freeway for one night stay

10

Nathan

9 Sept 2024

·

Stayed 1 night

Better than I remember. Haven't stayed here for several years. More than satisfied with the room and the staff with whom we interacted. The property is very conveniently located near food, gas and freeway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from very good to poor. The area can feel small, and hours or selection may disappoint some.

Related guest reviews

10

Tina

17 Mar 2024

·

Stayed 1 night

Comfortable stay, the room was nice and clean, and I love that the pool and hot are open 24 hours and also coffee and juice 24 hours. Breakfast was delicious also will definitely be back to stay here.

8

Jessica

9 Feb 2025

·

Stayed 1 night

Our stay was very pleasent. The room was very nice. The frint desk staff very helpful and kind. The breakfast was by far one of the best we have had in a long time.

6

Kenneth

16 Sept 2025

·

Stayed 1 night

Quick overnight stay at this Best Western. Nothing to write home about. It was definitely not a Best Western Plus. Basic accommodations and ok for a one night stay. Breakfast was average.

10

Kathleen

11 Aug 2025

·

Stayed 1 night

Breakfast was very good.

8

Koleen

23 Jul 2024

·

Stayed 1 night

I wish I booked earlier because I could have stayed in a different property for the same price. The outside is falling apart and the inside needs a severe update. The towels were gray. The breakfast bar was horrible. I guess I am spoiled.

4

Sam

16 Aug 2025

·

Stayed 1 night

Breakfast wasnt very good. Poroerty was outdated. Couch had stains . Over perfumed smells.

8

Irene

13 Aug 2024

·

Stayed 1 night

The room was smelling cigarette, so the lady at the reception gave us very gentlely another one. Breakfast closing time at 9am is really too early. Breakfast is very simple : not much choices, low quality of things to eat. Should really improve that for a BW.

4

Duane

22 May 2024

·

Stayed 1 night

Location was good. Hotel furnishings, including the bed was old and tired. At the breakfast buffet, which is in a small enclosed room there were 15 road construction workers eating at most of the tables and the food was low quality. Will not stay here again.

10

David

17 Jan 2025

·

Stayed 1 night

Nice no frills room. Great breakfast and amiable staff. Plenty of parking.

8

Hannah

25 May 2025

·

Stayed 1 night

Good breakfast, friendly staff, clean rooms. Booked a room with a private hot tub. Tub was a little dated but overall worked well and our stay was good. Would recommend for a relaxing stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $122	3 $122	4 $122	5 $122	6 $131	7 $131
8 $114	9 $114	10 $114	11 $116	12 $120	13 $137	14 $137
15 $114	16 $114	17 $114	18 $114	19 $114	20 $131	21 $131
22 $114	23 $114	24 $115	25 $114	26 $120	27 $129	28 $129
29 $114	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $114	3 $114	4 $137	5 $137
6 $114	7 $114	8 $114	9 $114	10 $114	11 $137	12 $137
13 $116	14 $114	15 $117	16 $116	17 $116	18 $137	19 $137
20 $114	21 $116	22 $114	23 $117	24 $116	25 $131	26 $128
27 $114	28 $114	29 $116	30 $114	31 $114

Best Western Inn & Suites

Prices for Best Western Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Hot Tub

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Jetted Tub (Oversized Room;With Sofabed)

Standard Room, 1 King Bed, Jetted Tub

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews of Best Western Inn & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Inn & Suites

Prices for upcoming dates