Name: Plantation Hale Suites
Address: 525 Aleka Loop, Waipouli, Wailua, Kapaa, Hawaii, United States of America, Wailua, Kauai County, US
Price range: $176–$298 per night
Rating: 7.73

What guests think

Plantation Hale Suites offers spacious, apartment-style suites in a convenient Kapaʻa location near the beach and shops, with landscaped grounds and several pools, appealing to travelers who value space, kitchens, and easy access to island attractions.

Many units feel dated, and AC is commonly a single, loud room unit that can leave bedrooms or living areas warm; highway-facing rooms can be noisy. Cleanliness is inconsistent, with repeated reports of stained carpets, musty odors, and cockroaches alongside reviews calling rooms very clean; housekeeping during stays is limited or infrequent. Staff are often friendly and helpful, but some guests faced delayed check-in, communication lapses (including maintenance water shutoffs), and added fees for parking or a resort charge. Expect a practical home-base rather than a polished resort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools and hot tubs are appreciated, and the landscaped grounds are well kept; however, hot tubs or other amenities are occasionally out of service and the app-based laundry/Wi-Fi can be frustrating. Parking is generally easy, though some guests note extra fees.

Related guest reviews

10

Felicidad

Oct 12, 2025

·

Stayed 6 nights

The rooms and property were clean and quiet. The landscaping of the property was gorgeous. The rooms had full kitchens. The beds were comfortable. We had an ocean view from the lanai. We loved that the property had pools and hot tubs. There was plenty of parking. The nearby shops were great to have. There was a beautiful, non-crowded beach nearby within walking distance.

10

Mary K

Oct 12, 2025

·

Stayed 5 nights

The balcony was great, the apartment concept and not just a hotel room was perfect, the parking was fantastic, great location, and very nice service. The only thing that disappointed was the hot tub out of service, but the pool was great and they are very clean.

10

Michele

Aug 3, 2024

·

Stayed 1 night

Older property yet beautifully maintained. Close to the ocean and restaurants. Three pools to choose from.

8

Bryan

Apr 21, 2024

·

Stayed 1 night

I liked the room but it's outdated. Need USB connectors. Hot tubs didn't work properly. Staff was excellent

6

Rachel

May 13, 2025

·

Stayed 1 night

Check in was good and early. The personnel at the front desk was professional and helpful. The facility charges a resort fee which isn’t warranted. There are few amenities to enjoy. The room is outdated with a loud in window air conditioning unit. It feels more like a roadside hotel than resort.

8

Marek

Jul 30, 2023

·

Stayed 1 night

We were very happy that they were able to accommodate us on short notice. Easy walk to the beach food and shopping. The only downside was the ice machine and one of their three hot tubs was closed for repairs. (Apparently they had a guest that decided to not be a nice guest the night before) The staff was very nice and it was a great place to spend our unexpected extra night in kauai.

10

Jocelyn

Jul 27, 2024

·

Stayed 5 nights

Professional staff, proficient no hassle check in and out, pleasant hospitality. Muti-complex are two story high, peaceful along highway 50.The suite is spacious for a family like our, 4 and then some comfortable furniture, very cleanly. In addition, 3 pools and 2 hot tubs. Win win

8

Suzanne

Jun 13, 2025

·

Stayed 11 nights

Nice, clean, well-maintained property in the Wailua area, Plantation Hale Suites is located near Kapa'a and about 15-20 min from the airport. There are a number of restaurants and food places nearby, and the Suites are a five-minute walk to the beach. The Suites have pools, BBQ areas, and laundry facilities. The only "bad" thing about my stay is that the suite was not ready at the check-in time of 4:00pm; otherwise, I liked this property and would most likely stay there again.

8

Tim

Apr 29, 2023

·

Stayed 2 nights

Nice place. Enjoyed our stay there. Only issues were unnecessarily complicated wi-fi that ended up not working after someone came to our room to help get us set up and a laundry facility that required an unpleasant app.

6

David

Aug 18, 2024

·

Stayed 2 nights

The property was clean - but we weren't crazy about the SUPER LOUD AC unit only in the bedroom, other rooms were hot. The AC never turned off, which made it hard to sleep. We alao were Very disappointed in the pool/ hot tub areas. The night we wanted to enjoy the hot tub, it was full of about 15 children. So we moved on to the next pool area & that hot tub was out of service. SO DISAPPOINTING

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Cleanliness

Cleanliness feedback is mixed: several guests report stained carpets, mold, pests (cockroaches), and missed housekeeping, while others found rooms very clean. Expect inconsistent standards across units.

Related guest reviews

8

lisa

Aug 27, 2024

·

Stayed 2 nights

Check-in staff were great. however unit needs updating. carpet filthy and bathtub in bad shape

10

Felicidad

Oct 12, 2025

·

Stayed 6 nights

The rooms and property were clean and quiet. The landscaping of the property was gorgeous. The rooms had full kitchens. The beds were comfortable. We had an ocean view from the lanai. We loved that the property had pools and hot tubs. There was plenty of parking. The nearby shops were great to have. There was a beautiful, non-crowded beach nearby within walking distance.

4

Sasha

May 9, 2025

·

Stayed 6 nights

I wouldn’t say the stay was terrible. We had fun swimming in the pool and using the hot tub. The facility is worn down and had a little bit of a musty smell, and we had a cockroach in the bathroom. People at front desk were kinda nice.

2

Peter

Aug 13, 2025

·

Stayed 8 nights

Alot of croackroach in the room

10

David

Feb 22, 2025

·

Stayed 1 night

Very clean and well kept. Check in was easy, staff very friendly and helpful. Pool and jacuzzi small but very clean.

2

Ryan

Jan 1, 2026

·

Stayed 4 nights

The location and overall stay were pleasant, but the cleanliness upon arrival was very disappointing. We rented two condos, and neither appeared to have been properly cleaned. In one bathroom we found used soap, pubic hair, and a bathing suit left behind, and both kitchens were messy and dirty. It appeared that only the sheets and towels had been changed. Cleanliness standards need significant improvement.

2

Chessa

Jun 19, 2025

·

Stayed 2 nights

The place was not as advertised! Our room was so disgusting and dirty. It was a motel and completely not worth the price you pay. Our room including the living room had carpet that was so dirty with stains. The tiles in the kitchen and bathroom were dirty including the walls. There was mold in the showers. There were loose hairs on the bedding in the cabinet. The listing had air conditioning but it was just in the living room so the bedroom was so hot to sleep at night. The photos on Expedia were not what we got. They must have renovated some rooms in the photos.

4

Quentin

May 3, 2025

·

Stayed 7 nights

The bathroom was dirty and had mold. I reserved a king bed with pull out couch and they did have any available so I got a room with two full size beds and a couch that did not pull out. The location was great though.

8

Carol

Feb 25, 2025

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Stayed 5 nights

The property is in great location and was convenient to walk to the beach and Coconut Marketplace. The unit is spacious. The kitchen and bathroom were fine and beds were comfortable. Our biggest complaint was how gross the carpet stains were in the unit. Also stains on the dining room chair cushions. Also found several dead and live bugs in the unit.

6

Kevin

Dec 11, 2022

·

Stayed 1 night

It was for one day, and very reasonably priced, compared to the newer hotels in the area. But at $200+ a day, the tub should not have hair from the previous guests. Other than that, it looked clean. The decor is a little outdated, but it included everything we needed. Which for some, is all they ask for.

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Rooms

Suites are spacious apartment-style with kitchens and lanais, and some offer ocean views; however, many units are dated and near-road rooms can be noisy. AC setups vary (often a single, loud unit), leaving bedrooms or living areas warm.

Related guest reviews

8

Alexandria

Mar 22, 2025

·

Stayed 4 nights

This was a really nice place to stay. I do feel that the hotel needs some renovations it's a little out dated. Be aware that the AC is located in the living room and not in the bedroom so the bedroom was hotter than the living room. Also in the room we had it felt like the tub of the shower was not supported underneath, so it felt like you were gonna fall through the bathtub.

8

Diane

Jan 15, 2025

·

Stayed 5 nights

Plantation Hale Suites was well located (about halfway from the north and south shore areas). After reading some reviews complaining about the condition of the units, I was hesitant about staying here, However, our unit was in good condition, air conditioner worked fine (although a bit noisy which made watching tv a challenge with a high volume necessary), as did the ceiling fans. Kitchen was fairly well equipped with additional items available for checkout. Short walk to the beach across a small field, but the water was a bit choppy while we were there. Coconut Marketplace was a short 5 minute walk with shops and restaurants. Overall, I would recommend this place and stay here again.

6

Victor

Mar 21, 2025

·

Stayed 11 nights

Had two suites during eleven day stay. First suite was awful. Holes in carpet, dirty grout in bathroom, phone off line, room safe didn't have key. First floor unit facing back with noise from freeway and felt unsafe. Fortunately, staff was kind enough to let us change suites after one night. The second suite was night and day better. Everything worked, unit was clean, on the second floor with balcony facing ocean. So 1 star if we had to remain in first suite and 4 star for second suite. Bottom line is YMMV depending upon which suite you get assigned. One complaint is nightly parking fee. But staff were 5 star.

4

Marc

Aug 18, 2025

·

Stayed 5 nights

This does not have A/C like it says. It has it in the living room but not the bedroom. Sooooo hot and hard to stay there. Also, you pay $30/day to park and use WiFi! Not worth it. Don’t go. Place is dirty, tired, gross.

6

Alan David

Jan 29, 2024

·

Stayed 9 nights

AC was as loud as a chainsaw and barely cooled the room

8

Asen

Sep 16, 2025

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Stayed 8 nights

Great location, room was spacious with a balcony and everything you need. Only feedback I would provide is consider putting an AC unit in every room (one ac unit in the living room-bedroom did not have one). Other than that, it was great.

6

Rachel

May 13, 2025

·

Stayed 1 night

Check in was good and early. The personnel at the front desk was professional and helpful. The facility charges a resort fee which isn’t warranted. There are few amenities to enjoy. The room is outdated with a loud in window air conditioning unit. It feels more like a roadside hotel than resort.

10

Marianne

Feb 8, 2025

·

Stayed 13 nights

this was a full suite. the kitchen had all appliances. beds were very comfortable. Great location for exploring the island.

10

raymond

Jul 24, 2025

·

Stayed 1 night

The room is a little outdated but was clean with lots of room especially for a person on a solo trip. I would recommend this place for anyone traveling with a family or multiple people

6

April

Apr 8, 2025

·

Stayed 3 nights

This place is old and in need of renovation. It was dark and had an overall dingy feel. The one window AC was in the bedroom which left the livingroom and kitchen hot. We had the AC on 24/7 on max. Staff were helpful and courteous.

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Service

Staff are frequently described as friendly, helpful, and accommodating, and several guests were assisted with room changes or late needs. However, some report delayed or mishandled check-in, poor communication (including maintenance water shutoffs), and occasional unprofessional interactions.

Related guest reviews

8

Sergio

Mar 2, 2025

·

Stayed 4 nights

Close to the venue that I was attending. Front desk support was very nice and courteous. Maintenance personnel are nice and prompt. I continue to have issues with the TV sets

6

Victor

Mar 21, 2025

·

Stayed 11 nights

Had two suites during eleven day stay. First suite was awful. Holes in carpet, dirty grout in bathroom, phone off line, room safe didn't have key. First floor unit facing back with noise from freeway and felt unsafe. Fortunately, staff was kind enough to let us change suites after one night. The second suite was night and day better. Everything worked, unit was clean, on the second floor with balcony facing ocean. So 1 star if we had to remain in first suite and 4 star for second suite. Bottom line is YMMV depending upon which suite you get assigned. One complaint is nightly parking fee. But staff were 5 star.

2

Kanako

Sep 5, 2023

·

Stayed 1 night

I attempted an early check-in at around 10 am since my flight was very early. However, there were no available rooms until the standard check-in time at 4 pm, which is understandable (though a bit later than other hotels). The girl at the front desk, unfortunately, I didn't get her name, was very kind and accommodating. So, I decided to spend some time at the beach until check-in. But when I returned around 4:45 pm, there was a different front desk attendant, I believe her name is Alana. She informed me that my room was still not ready and couldn't provide an estimated time, even approximate time. I was exhausted from my flight and beach day, and I had hoped to get my room by at least 4:30. I was quite disappointed with the hotel's lack of management in this regard. Furthermore, Alana's attitude was unprofessional and cold, lacking any apology or sympathy. She simply stated, 'We have a high volume of customers today.' Supposedly, she was supposed to call me when the room was ready, but I received no call by 5:30 pm. So, I returned to the front desk, where she finally issued the room key. Again, no apology, no 'sorry for the inconvenience,' or even polite conversation. She handed me the room key without a smile. Honestly, the hotel should consider letting her go, as she seems unhappy working there and doesn't know how to communicate with customers. Additionally, the room itself was quite dated, with several broken and worn-out fixtures.

10

Robert

Jun 29, 2023

·

Stayed 8 nights

It was a nice place to stay.. kitchen and living room were really nice to have. There was a mix up about how many beds were needed and the hotel staff were very nice and helpful getting me a different room as soon as possible.the front desk staff was always great the whole trip.

2

Brian

Mar 29, 2023

·

Stayed 3 nights

We arrived early at 1pm, the gentleman at the counter told us check in was at 3pm. No problem, we headed to Hanalei Bay to enjoy the beach. At 5pm we returned and our room was still not ready. By 5:30pm I was getting a tad irritated. Finally, we were given our room key. Got our luggage to the door, swiped the key, opened the door to find a man standing in the room in his shorts. They gave us an occupied room. Well, I and the man in the room were both surprised. Not cool at all. After becoming a little irate, we were finally put into a room. They property waved the amenities fee and refunded us a night. All in all, it is a nice property but I will chose a different location to stay next time.

6

Eric

Dec 22, 2024

·

Stayed 1 night

I somehow missed the fact that the hotel front desk closed at 8, and we arrived after that. They sent a message that had information on how to access our room using a code which was perfect. One thing that was confusing was that the message said “sorry we missed you during our front desk hours 8am - 8pm” and then “please visit the front desk for your parking pass.” Since I drove a car there I was unsure about the parking and whether I needed a pass. I went by the front desk thinking perhaps they had an after hours set up which would include my parking pass, but it didn’t. We parked with no issue but did arrive late and left early in the morning before the front desk opened again. The room was okay, it seemed clean but we did find crackers in the couch. The AC unit was in the main living space, and the sleeping room was so warm even late at night. There’s a small vent in between the living area and the bedroom that I think was intended to help cool off the bedroom. But it didn’t help it was very uncomfortable in the bedroom. Overall it was fine, just nothing special or memorable.

6

Thomas

May 27, 2025

·

Stayed 3 nights

Friendly staff

10

Victoria

Mar 6, 2025

·

Stayed 9 nights

Staff was so very helpful and kind

8

Suzanne

Jun 13, 2025

·

Stayed 11 nights

Nice, clean, well-maintained property in the Wailua area, Plantation Hale Suites is located near Kapa'a and about 15-20 min from the airport. There are a number of restaurants and food places nearby, and the Suites are a five-minute walk to the beach. The Suites have pools, BBQ areas, and laundry facilities. The only "bad" thing about my stay is that the suite was not ready at the check-in time of 4:00pm; otherwise, I liked this property and would most likely stay there again.

4

Kristy

Apr 22, 2025

·

Stayed 4 nights

It is a much older property than I anticipated for a VIP hotel. However, the biggest problem we had is that at no time during check-in or during our 4-day stay, where we informed that the water to our entire building was going to be shut off from 9:00 a.m. to 3:00 p.m. on the Friday and then again on the Monday. I was in mid-shower when it shut off at one point and the maintenance men brought me a bucket of water to use to rinse off. We sort of forgave the water being turned off on Friday during the day as we were out most of the day exploring the island, but I am super disappointed to report that on Sunday evening we called and asked for a late checkout on Monday and nobody mentioned that the water would be turned off again on Monday. Why would we want to add time to prepare for our flight home in a room where there's no way to take a shower or flush the toilet? I tried talking to the property about this issue and they simply informed me that I would have been informed during check-in and they would not offer me any sort of refund for the inconvenience.

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Location

Widely praised for a central, walkable setting near Coconut Marketplace, shops, dining, and a beach path; convenient base for exploring the island and close to the airport. Some note the nearest beach isn’t ideal for swimming and occasional highway noise.

Related guest reviews

10

Felicidad

Oct 12, 2025

·

Stayed 6 nights

The rooms and property were clean and quiet. The landscaping of the property was gorgeous. The rooms had full kitchens. The beds were comfortable. We had an ocean view from the lanai. We loved that the property had pools and hot tubs. There was plenty of parking. The nearby shops were great to have. There was a beautiful, non-crowded beach nearby within walking distance.

10

Denae

Jul 23, 2025

·

Stayed 5 nights

I had a great time at the property, met a lot of locals in the area who were super friendly. Great landing spot if you have kids, there is a lot nearby and walkable. Boss frogs is literally a walkable block away, we got all our water gear here + bikes. Two blocks away there is a Safeway, Starbucks and local food truck options. All in all, the property is in a great location, the staff is super friendly, the apartment was super clean, and there’s a great path right to the beach.

8

Diane

Jan 15, 2025

·

Stayed 5 nights

Plantation Hale Suites was well located (about halfway from the north and south shore areas). After reading some reviews complaining about the condition of the units, I was hesitant about staying here, However, our unit was in good condition, air conditioner worked fine (although a bit noisy which made watching tv a challenge with a high volume necessary), as did the ceiling fans. Kitchen was fairly well equipped with additional items available for checkout. Short walk to the beach across a small field, but the water was a bit choppy while we were there. Coconut Marketplace was a short 5 minute walk with shops and restaurants. Overall, I would recommend this place and stay here again.

8

Karl E

Jun 22, 2025

·

Stayed 10 nights

Close to ocean, but beach not good for swimming. Close to Coconut Marketplace.

10

Jenn

Feb 8, 2025

·

Stayed 8 nights

Great location, apartment style room, walking distance to beach, restaurants and groceries.

10

Daniel Nieto

Apr 22, 2025

·

Stayed 6 nights

Good location to be able to travel either side !!

10

Elijah

Feb 8, 2025

·

Stayed 7 nights

Property is well taken care of and in an ideal location!

8

Suzanne

Jun 13, 2025

·

Stayed 11 nights

Nice, clean, well-maintained property in the Wailua area, Plantation Hale Suites is located near Kapa'a and about 15-20 min from the airport. There are a number of restaurants and food places nearby, and the Suites are a five-minute walk to the beach. The Suites have pools, BBQ areas, and laundry facilities. The only "bad" thing about my stay is that the suite was not ready at the check-in time of 4:00pm; otherwise, I liked this property and would most likely stay there again.

8

Daniel

Oct 11, 2024

·

Stayed 4 nights

This was a great location. It was just a short walk down a well kept path to the ocean and fantastic views.

8

Christopher

Apr 2, 2025

·

Stayed 3 nights

Wonderful property centrally located to restaurants , shopping and grocery stores and literally a stone's throw from a beautiful private beach

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Dining

Not enough information in reviews.

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Month	Average price
January	$218
February	$217
March	$179
April	$170
May	$181
June	$190
July	$199
August	$231
September	$232
October	$283
November	$225
December	$218

Su	Mo	Tu	We	Th	Fr	Sa
				1 $183	2 $237	3 $243
4 $189	5 $189	6 $189	7 $201	8 $201	9 $201	10 $201
11 $195	12 $201	13 $201	14 $201	15 $225	16 $226	17 $226
18 $206	19 $206	20 $226	21 $235	22 $226	23 $243	24 $226
25 $212	26 $212	27 $218	28 $195	29 $206	30 $206	31 $206

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $298	15 $213	16 $278	17 $275	18	19
20 $177	21 $176	22 $183	23 $280	24 $280	25	26
27 $195	28 $189	29 $183	30 $183

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Kitchen, Ocean View (1 King Bed and Sofa Sleeper)

Suite, 1 Bedroom, Kitchen, Pool View (1 King Bed with Sofa Bed)

Standard Suite, 1 Bedroom, Kitchen (2 Double Bed with Sofa Bed)

Standard Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Suite, 1 Bedroom, Kitchen, Ocean View (2 Double Beds and a Sofa Bed)

Suite, 1 Bedroom, Kitchen, Pool View (2 Double Bed with Sofa Bed)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Plantation Hale Suites

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Prices for upcoming dates