Name: SureStay Plus by Best Western Woodbury Inn
Address: 7940 Jericho Turnpike, Woodbury, New York, United States of America, Woodbury, New York, US
Price range: US$99–US$244 per night
Rating: 7.08

What guests think

At SureStay Plus by Best Western Woodbury Inn, guests highlight a convenient, quiet location near dining and roads, budget-friendly rates, and occasional comfortable stays, while many note dated rooms and mixed cleanliness, maintenance, and breakfast experiences.

Service feedback is split between friendly, helpful staff and reports of slow, unwelcoming interactions and key-card hassles. Facilities are basic; the outdoor pool is often closed and the small fitness room draws criticism, though parking is easy. Noise from neighbors and small bathrooms appear in several reviews, but some guests sleep well on comfortable beds. Expect an affordable, no-frills stay focused on location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool is often closed, and the small basement gym is described as dark or unavailable. Parking is generally easy.

Related guest reviews

4

Maria

15 Jul 2025

·

Stayed 2 nights

Terrible room. Pool was closed for the season

6

Cesar

2 Jul 2024

·

Stayed 1 night

Location is great, safe, walkable and convenient. It’s near beautiful shopping and dining venues. It’s in an upscale residential neighborhood so it’s quiet. Walking around in early summer with gentle breeze and sunny day is amazing. But the property definitely needs a refresh. The room carpet, and beddings are so worn out. The building stairs are rusty. The gym facility is in a poorly lit basement that has no natural ventilation. No towels provided, equipment worn out. The breakfast is inadequate by comparison to similar priced hotels. There is only cupped cereal, coffee, orange juice and pastry and bread packed in plastic. I had to use an earplug to sleep due to the noise of neighboring guests chatting outside of my room until the wee hours of the morning. Pool not operational. This hotel may be good for overnight only.

8

Pat

14 Jul 2024

·

Stayed 1 night

Pool was out of service in midlle if summer is unacceptable.

4

Michael

26 Aug 2025

·

Stayed 1 night

Not to good, the pool was CLOSED in August, And the tv was hard to work

4

Tania A

1 Jun 2025

·

Stayed 3 nights

We wanted to find a pet-friendly place to stay and landed here because options were limited. We will not stay here again. Room had a perpetual dank odor. Carpeting looked dark and dingy. Room had mismatched light bulbs giving off florescent lighting and warm lighting. Bath towels were too small to call bath towels and couldn’t be more worn out and thin. One towel had a hole in it; another tore when I tried wrapping the towel around me after a shower. Free full breakfast was okay at best although by day 3 of our stay, the options dwindled down to barely nothing, making me think that they only replenish breakfast items 1-2 times a week versus daily. The most annoying aspect of our stay were the room keys. They never worked when we swiped to open the door. We had to ask for new room keys three times. The third time we asked for new room keys we were asked why and we told them that when we swiped the cards they didn’t work. Their answer: “Oh that happens sometimes with the cold or wet weather; the swiping mechanism stops working.” Really? Try upgrading your old rooms, doors, locks, and the entire place while you’re at it. The gym room was downstairs in the basement which was in complete darkness until you entered. No wipes to sanitize the machines. No water in the water cooler; they placed a phone in top of the hole where the water jug usually sits. Dumbbells, weight balls and bench equipment were all Amazon Basics. Treadmill worked but was worn and old looking.

8

Rebecca

27 May 2024

·

Stayed 1 night

Decent breakfast,nice clean sheets comfy bed. Pool wasn't open and it was Memorial Day weekend. I checked in that Tuesday left early Sunday morning give it 7 out of 10

8

Geraldine

13 Jun 2024

·

Stayed 1 night

Comfortable bed. Clean room. Plenty of parking. Nice coffee machine in lobby.

10

Errol-Ann

2 Mar 2025

·

Stayed 1 night

This place has it all! Easy to find, great parking, walk to bank, food, near catering halls- FoxHollow, crest hollow, the mansion @ OysterBay and friendly staff- breakfast is continental but fine. Thanks!

8

Katrin

16 Jul 2024

·

Stayed 14 nights

The Pool was not open!!!!!! We booked the hotel because of the pool. They told us, it is closed without a reason.

4

Gary

3 Nov 2023

·

Stayed 3 nights

The shower door would not remain closed; it considered to slide backwards. I told them the same day about this but they never repaired it during my 3 month stay. The exercise room was not accessible to either me or the desk clerk as the card key did not work. She said she would find someone to open it but never got back to me. I found out after my first night that you have to request to have your room made up, which no one told me of. The room was "old" but I was not disappointed by that as the rate is very inexpensive I was disappointed by the poor service.

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Cleanliness

Reports are mixed: several guests cite dirty or damp floors, musty odors, pests, and worn linens, while others found rooms very clean and housekeeping effective.

Related guest reviews

10

Joann

16 May 2025

·

Stayed 4 nights

The room was very clean. There were many restaurants in easy walking distance. The room was very dark at night, which I appreciated. Beds were very comfortable.

4

Chelsea

8 Sept 2024

·

Stayed 2 nights

Check in was quick and easy, the staff at the desk was very nice. Housekeeping ignored do not disturb signs outside our door every day. The floors were DISGUSTING. I wiped a towel on the floor and it was black. Won’t be staying again.

2

Riva

17 Nov 2025

·

Stayed 1 night

Room was so dirty filthy we had to leave . DON’T!!

2

John

20 Sept 2024

·

Stayed 8 nights

The rooms had bugs. the blankets had rips in them. The front desk didnt seem to take anything serious. Their "Breakfast" was a joke, something you can get at a gas station. More of a Low type of Hotel. would not recommend EVER TO ANYONE. Never stayed here, figured give it a try. Had some Hope for it to be a decent place, but unfortunately the reality was a nightmare

4

john

21 Jun 2023

·

Stayed 2 nights

Dirty hallways and room had roaches and ants around bathroom

10

Orquidea

3 May 2025

·

Stayed 1 night

Very clean, quiet , comfortable bed, fresh coffee in the lobby. Everything was working properly, we had a microwave, fridge and coffe maker. Bathroom seems recently renovated.

10

Sarah

27 Oct 2025

·

Stayed 1 night

Very very comfortable bed, nice huge TV and very clean room

10

DANIELLA

25 Jun 2023

·

Stayed 1 night

Nice hotel with shopping and restaurants within walking distance. Central area not far from highways. The room was clean and well stocked. They had a supply of toiletries that came in handy. Only issue was the room had a bad mildew smell. Had to keep ac on at a cold temp to keep smell from causing an asthma episode. All and all 4 out of 5.

8

Amy

8 Mar 2025

·

Stayed 1 night

I found it a bit disconcerting that staff came into my room before checkout even though I had the “do not disturb” sign on my door. It was not easily evident where The dog area was as I had a room in the back away from it. The floor in my room was a bit sticky and when I wiped it a bit with a towel, the towel was very dirty. The glass on the framed art prints on the wall are full of dried liquid spots. The room itself was very comfortable, just not very clean.

2

Scott

14 Sept 2025

·

Stayed 1 night

BED BUGS

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Rooms

Rooms are dated with small bathrooms and thin walls; recurring maintenance issues include hard to regulate HVAC, dated TVs/remotes, and faulty latches. Some guests still noted comfortable beds and quiet rooms.

Related guest reviews

4

Brian

6 Dec 2024

·

Stayed 5 nights

Heating in room was poor.

8

Melissa

29 Dec 2022

·

Stayed 1 night

Good place for a one night stay. Rooms dated but clean. Bathroom very small. Beds and pillows are ok. Easy access and quiet area. Not much to the free breakfast. Room spacious.

6

Joshua

16 Jun 2025

·

Stayed 2 nights

This is an old somewhat rundown motel. The rooms are small and bathrooms old. With that said, the room was clean and the bed was comfortable.

6

Jonathan

28 Jun 2023

·

Stayed 2 nights

Carpet was old and coming up from floor tv had a black line going from top to bottom restroom was very small and wall socket was coming out but shower was nice and had great pressure and it was very quiet and peaceful

6

Mario

31 May 2023

·

Stayed 2 nights

Thin walls. You can hear everything from the other rooms and also from outside. Noisy and squeaky bathroom doors that will wake you up if someone uses the bathroom during the night. Get rid of the carpet, it's a nest for dirtiness and we're not in the 80's anymore.

10

Ed

2 Feb 2025

·

Stayed 1 night

I was here in December during a trip to The Paramount, and I was just there again for the same type of trip. It was a decent stay with a couple minor things that could be better. The room I had this time was definitely better than last time, but there is room for minor improvements. One thing I encountered in both stays here is the curtains need to be propped because the heater/ac unit is directly below the curtains, and when it is working the curtains catch the air and the curtains don’t stay straight, making it so the air doesn’t go in to the room directly and also makes the curtains blow in the wind. I found a way to prop the curtains so it’s not too big of a problem.

6

Janet

16 Jul 2025

·

Stayed 3 nights

Front desk receptionist was less than friendly or helpful. There was a drip in the shower that was annoying at night. Nice location in an upscale area. Many nice restaurants nearby.

6

John

15 Jul 2025

·

Stayed 7 nights

walls are too thin, could hear everyone outside talking. room door had a broken latch, as if someone tried to kick door open. Bathroom is way too small, and the toilet paper was made of cheap material

8

stephen

11 Aug 2023

·

Stayed 2 nights

the only thing was the aircondiioning wasn't great

6

deirdre

30 Jul 2023

·

Stayed 1 night

Staff acted like they do not like their jobs and did not respond to calls to reception. TV did not work. Phone had a flashing red light that staff could not explain so I put the whole phone into the night table drawer so we could sleep. Room for shower and toilet is tiny and tile grout is dirty. Keys to entrance door only work if one pulls the door handle towards them which staff only explained after I complained. Staff failed to properly code one door key so again a return to the front desk.Coffee maker in room did not have brew basket and staff had no idea how I could get one sovthe coffee maker was useless. Exterior hallways had floors in need of painting and rugs in front of each room were dirty. Noise between rooms was easily heard so obviously poor insulation. Motel is located on a busy street so traffic noise is easily heard and disturbing. One pillow case had a hole in it. In sum, this is the worst place I have stayed and barely qualifies for 1 star. Plus it is very over priced for what you get which is very little.

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Service

Service ranges from very friendly, accommodating front-desk teams to unhelpful or slow responses, including delays at check-in, key-card hassles, and unresolved requests.

Related guest reviews

10

Susan

31 Mar 2025

·

Stayed 2 nights

It was clean, comfortable, offered a varied and delicious breakfast every morning, was quiet and was affordable. Erica and Joy at the reception desk were very kind, patient and helpful in all of our needs. I recommend SureStay Plus at Best Western, Woodbury, NY.

10

Sundar

4 May 2025

·

Stayed 4 nights

I will come back again , staff were very friendly

4

Mariam

7 Sept 2025

·

Stayed 1 night

Toilet clogged and not flushing Staff not particularly friendly or helpful about toilet Breakfast dissmal

10

DAVID

10 Apr 2025

·

Stayed 7 nights

Highly recommended. Good clean rooms and property,, helpful front desk, staff. Good breakfast as a bonus. All for a fair price.

8

Steven

16 May 2025

·

Stayed 4 nights

Very reasonable for the price. Excellent location for us. Staff was wonderful.

6

JULIANA

19 Jan 2025

·

Stayed 2 nights

the breakfast was good!We arrived to check in at 10pm. The guy at reception was not receptive, he seemed to be sleeping, he was only wearing socks, not very professional. I didn't have a hairdryer in the room, I called reception, after 35 minutes we waited, we had to go look for a hairdryer..

6

Lolita

12 Aug 2025

·

Stayed 1 night

Staff was not friendly. Keys wasn’t working on the door #252 went to get staff she came but used her key, I thought she was supposed to use my key,again on the night shift the guy who was there was worst did not speak a word to us, even we told him about the key not working.He came and used his key, I think they knew the key wasn’t working.it was very inconvenient for us to get staff every so often. Also at 3pm room was not ready, we had to wait maybe half hour later to get in. Thank you

2

Dior

14 Jan 2025

·

Stayed 7 nights

I was disappointed with the overall experience, apart from Joy and Erica the staff at the front desk were unhelpful and seemed unfriendly, unprofessional, not welcoming, they feel bored by my questions and didn’t want to help. They always acted as if they were tired and I was bothering them with my questions , the manager was extremely rude, arrogant and lack management skills. He was unhelpful and uninterested in addressing my concerns about my invoices! My contactless hotel room door card/key was always faulty and the TV remote control never works properly leading me to always get out of the room to go at the front desk for help even at relaxation time with my child. The staff was never happy to get the card/key changed and they were acting as if it was my fault if the card was not working in the first place. There was also an African-American male staff that never smiled or want to answer any questions he was always grumpy, extremely nonchalant/sleepy and when I ask him about my invoice, he directed me back to the manager knowing that he could’ve simply helped me himself. They whole staff are not kids friendly as they always have a weird look directed to my son when he was walking around in the lobby area under my supervision of course! My hotel room was clean. Housekeeper was done every day, including weekends. Free breakfast was ok!

8

Alison

19 Apr 2025

·

Stayed 2 nights

Joy was amazing! and the place exceeded my expectations.. very nice motel :)

6

Elizabeth

30 Aug 2025

·

Stayed 6 nights

The recepcionist People was not willing to serve. Unfortunately every time I needed something from them, they were bothered . As well as the night, as well as the morning person. They behave like if they were giving you A favor . One of them even told me, i am Washing my teeth ma’am you will have to wait … other day was on the phone and not willing to observe Iwas waiting for her and it was not a hotel call. I am saying this for The future people . Not for me . Other than that, the cleaning lady was very good . I had a very good time . They have not given me my Deposit yet .

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Location

Widely praised for a quiet, safe area close to restaurants, shops, parks, and major roads; handy for local venues and Long Island travel.

Related guest reviews

10

John

16 Jun 2025

·

Stayed 1 night

Great location with room rates being very reasonable.

8

Julia

29 Nov 2025

·

Stayed 4 nights

Great location. Very convenient and near a number of restaurants.

8

William

25 Mar 2025

·

Stayed 1 night

Convenient location

6

Janet

16 Jul 2025

·

Stayed 3 nights

Front desk receptionist was less than friendly or helpful. There was a drip in the shower that was annoying at night. Nice location in an upscale area. Many nice restaurants nearby.

8

Sharyn

17 Jun 2025

·

Stayed 1 night

Nice location to go running in the morning as you are less than half mile from a park!

10

Angela

29 May 2025

·

Stayed 2 nights

Great location

10

Anders

10 Apr 2025

·

Stayed 1 night

A very nice low budget motel centrally located on Long Island with an awesome diner right across the street. I would definitely stay here again.

10

Linda

26 Aug 2025

·

Stayed 3 nights

I was visiting my hometown for the first time without having access to my childhood home. I needed a place that wasn’t too expensive ( relatively) . While this is on a busy highway it was set back so it wasn’t noisy. A diner and other eateries are across the street.

8

Pamela

27 Oct 2023

·

Stayed 3 nights

Staff was great. Room was clean. Hotel is showing its age, but it's located in a great spot. I'd definitely book it again.

10

Anabel

26 Aug 2025

·

Stayed 2 nights

Very nice place to stay. I liked my stay in and the options you have if you want to go out for a coffee, get breakfast, etc.

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Dining

Breakfast is a simple continental setup with packaged items; quality and availability vary, and coffee machines were occasionally out of service. Some guests found it adequate for the price.

Related guest reviews

10

Kaynasha

6 Mar 2023

·

Stayed 1 night

Great breakfast and location

10

Sandhiya

29 Nov 2025

·

Stayed 2 nights

Room was neat and well stocked, breakfast had plenty of options, parking was easy

4

Mariam

7 Sept 2025

·

Stayed 1 night

Toilet clogged and not flushing Staff not particularly friendly or helpful about toilet Breakfast dissmal

6

richard

7 Aug 2024

·

Stayed 1 night

The property exterior was in the process of being renovated, which was much needed. The renovations completed in the bathroom were sloppy. The bed was comfortable; and the bathroom lighting was very good. A definite plus having the fridge and microwave. The breakfast offerings were poor & limited. The regular coffee was tasteless. We left there hungry. The personnel at the reception desk were pleasant.

6

Alexander

22 Nov 2025

·

Stayed 1 night

Breakfast was OK

6

Harvey

17 Aug 2025

·

Stayed 1 night

Hotel was fine….comfortable beds and AC worked well. After waking up and heading down for their breakfast, the Coffee Machine was inoperable and apparently had been for the week. There was no attempt to come up with a Plan B for coffee! Very disappointing!!!

6

Ian

22 Jul 2025

·

Stayed 3 nights

Staff member at check in wasn’t very welcoming. Breakfast was the minimum that can be offered to meet ‘breakfast included’ requirements’. Rooms were kept clean though.

8

Paola

18 Sept 2023

·

Stayed 1 night

nice stay, breakfast was mainly wrapped pastries but overall stay was good, and the staff amazing

10

Gregory

24 Oct 2025

·

Stayed 2 nights

Breakfast needed more variety.

8

April

10 May 2024

·

Stayed 1 night

Free breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$129
March	US$123
April	US$132
May	US$157
June	US$173
July	US$167
September	US$363
October	US$161
November	US$140
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $231	17 $189	18 $217	19 $197
20 $101	21 $100	22 $100	23 $99	24 $114	25 $244	26 $244
27 $99	28 $99	29 $100	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $206	3 $223
4 $103	5 $113	6 $108	7 $103	8 $103	9 $226	10 $233
11 $209	12 $103	13 $104	14 $104	15 $102	16 $183	17 $182
18 $105	19 $103	20 $104	21 $103	22 $104	23 $237	24 $238
25 $103	26 $103	27 $104	28 $106	29 $104	30 $143	31 $143

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Standard Room, 2 Double Beds, Refrigerator

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Double Bed, Refrigerator

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Plus by Best Western Woodbury Inn

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Prices for upcoming dates