Big Chile Inn & Suites

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

Clean, affordable and felt safe

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

I got confused on how the room numbers are layed out. Took me a couple minutes to figure out where my odd numbered room was. I figured it out tho

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

Clean, affordable and felt safe

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

There were cigarette burns in a no smoking room I was pretty upset

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

Clean, great value.

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

I payed 35 to have room reserved n cleaned but was not ready beer n pizza inside room.was hiven a better room filled with dead mosquitos n other mosquito type animals.no alarm clock or soap in room.But i am e joying the big tv n cool air.Trying to kill mosquitos flying around.

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

outdated

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

Old place in need of refurbishing. Start with making TV/WiFi functional.

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

The staff is courteous and my room was clean. The only disappointment was my mattress was a little too soft for me

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

The evening receptionist was rude as hell. Morning receptionist was nice.

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

Blonde lady on 05/02/25 3:33pm. Short and rude. Would not address my issue and handed me a receipt and told me to deal with it with Anthony on Monday. Will report to BBB and Expedia.

Clean peaceful helpful staff reasonable price would definitely recommend

Paul was a very nice person, he checked me in helped me to find a restuarant for dinner. He treats you like family. I loved my experience there.

By the time our confirmation came thru from a terrible Vrbo rental the front office at the Big Chile was closed. We had no place to stay.

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

Clean, affordable and felt safe

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

Very good value! Staff is very friendly. Very close to everything you want to do.

Stayed here twice for two days each during a tour of the Southwest. Staff was friendly, but the neighborhood was a bit rough. Not necessarily dangerous, but I saw several heavily drugged individuals walking the street. First room was what you'd expect for a cheap motel/inn. But there was nothing in the room but two beds, a small TV (Roku), small fridge and a toilet and sink. No soap, no extra toilet paper. I was surprised there were towels to be honest. Second time, the room was the same room, but the TV was just a regular TV with cable, the bathroom was completely different, although this time they gave us two plastic wrapped plastic cups, and some tear open shampoo/soap. Ive never seem a hotel that didn't have uniform rooms...but they let us smoke weed in the room, so you take your wins when you can get em...