The City Rooms

Wonderfully unique accommodation right in the centre of Leicester with parking - I’m sure a rare find! Clear instructions on how to park and check in and staff friendly and welcoming when I did so. Room itself was huge - the bathroom was as big as some bedrooms I’ve stayed in! Because right in the centre, noise potentially an issue- the town hall clock is right next to you which chimes every quarter of an hour but The City Rooms are aware of this as provide ear plugs which I thought was a nice touch! It’s an old property so there is no lift with narrow stairs and the floors are uneven but for me this added to the character and wasn’t a negative. All in all perfect for my city break.

Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info. Thank you for the fan it was much needed.

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.

Unable to find the car park for free parking. Went round and round Leicester but to no avail. Therefore we had to pay for parking some distance from the site which caused us issues as we both have issues walking

Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me ….. Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine. I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.

An amazing stay right in the centre of Leicester with secure parking and at an amazing price!

Good location and parking added bonus

Really spacious room, comes with many amenities. Private gated parking is a bit tight, but no issue there at all. Needed help with entering the hotel, but called staff and sorted it within seconds. Would definitely recommend 🙏

The room was nice and clean and was pretty spacious with plenty of daylight. The location is very central so the included parking is essential. I'd describe this as basic accommodation as it's a wedding venue. When there is no event they let out the rooms but with no staff on site or any of the usual hotel facilities. Entry instructions are emailed the day before your stay - beware Google mail send this to spam. Access to the rooms is up several flights of steep stairs so unsuitable for those who struggle with this.

Great place, great rooms and spotless

Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.

It was unusual staying in an unmanned property as there are no staff on site and no other guests staying so we had the whole building to ourselves. The main areas are more old-fashioned but the rooms are modern, clean and well equipped. The shower was fab! However, there were a few stains on the chair and bed frame that could have done with some attention. Great location for City Centre and good value. If you’re a light sleeper, like me, the clock tower opposite does chime regularly throughout the night so the earplugs provided were needed! Would stay again.

Very clean and tidy, huge bedroom with very comfy bed and bathroom amazing with massive bath

Our team member on viewing the room and the establishment refused to stay. As we are local we personally visited the accommodation on 13th Oct and it was clear it did not meet our standards. Based on the images of the property on Hotels.com we were surprised with what e found. To be honest we were shocked by the state of the decor, the dirty and worn fixtures and fittings and the general poor upkeep of the property. We were further shocked when we walked into the cold, poorly lit vestibule, safe keys with homemade paper numbers stuck on the wall, up to the top floor along what can only be described as a dilapidated staircase with a awful worn ill fitting carpet and entered the room to find the door was old and not a tight / secure fit (certainly not a place I'd want to stay, never mind a lone female). The bathroom has a light fitting that doesn't appear to be sealed (bathroom safe?) and certainly not fit for commercial use and worse still the light fitting in the bedroom is hanging from the ceiling showing exposed wires. The general state of presentation is extremely poor and not to the standard we would choose for our team members. We write this in the genuine hope that the owners

Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication

Rooms are spacious and in good condition. Stairwells and hallways are rough, could use some attention.

Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.

Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.

Very good communication. Very easy access, beautiful place to stay The room was spotless and really comfortable.

Smooth check in, great coffee/tea making facilities, spacious/cozy bedroom. We will visit again.

Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.

The room was clean, very spacious and well appointed. It's all self service with no F&B so you have to go out to eat. The shower was hot and powerful, with a huge bath. The room was just a little cold, but it's an old buildings

Few things I'd like to point out : the room was very spacious, so much so that a sofa would be very appropriate at the end of the bed, considering there's only one desk chair and the bed is super low. The TV is super far from the bed, a sofa or sofa chairs would be a welcomed addition. Secondly, I drew a bath, that took an hour to fill, not only because the tub was larger than average, but because the stream was so low. Literally an hour, I timed it. And for security reasons, you should very much consider adding handles to the tub to get in and out. I have a bad back and had trouble maneuvering without them. And yes, the night crawlers are quiet loud. They only subsided at around 2am. Thanks for the ear plugs! :/

Unusual setup and the check-in procedure was slightly confusing when I received it, but the room was spacious and comfortable and so was the bathroom. Location was excellent.

The property was lovely. The room was very spacious including the bathroom. The bath was amazing! The only issue was that the tv signal was very bad, even on the apps. It was reported to staff who said that maintenance would call but no-one came to fix it! Could possibly do with a new mattress as the right side was dipped. Apart from that it was a lovely place.

The building is charming, the room was large and well appointed, the linen, towels and room was fresh and clean and the bed was comfortable the only down side my room was at the top of the building and it took a very long time for the hot water to reach the room and the town clock tower was right outside the bedroom window, it strikes every quarter of an hour ALL through the night, I assume the building is listed as it only has wooden single glazed windows so didnt cut out the noise at all. The hotel had provided earplugs on the bedside cabinet, so must be aware of the noise from the clock. This is a real shame as I am working for a extended period in Leicester and I would have happily stayed here had it not been for the noise.

The room was great, comfortable and clean but unfortunately the sash windows are loose so were rattling loudly throughout the night so I couldn't get any sleep. I contacted the hotel to see if anything could be done to compensate but was told that because it's a grade 2 building it's a characteristic of the accommodation. What I would suggest is putting some wooden wedges around the window frame to eliminate the movement. If it wasn't from the noisy windows preventing me from getting to sleep I'd give this hotel 5 stars.

Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication

Rooms are spacious and in good condition. Stairwells and hallways are rough, could use some attention.

Smooth check in, great coffee/tea making facilities, spacious/cozy bedroom. We will visit again.

The property was lovely. The room was very spacious including the bathroom. The bath was amazing! The only issue was that the tv signal was very bad, even on the apps. It was reported to staff who said that maintenance would call but no-one came to fix it! Could possibly do with a new mattress as the right side was dipped. Apart from that it was a lovely place.

What a beautiful venue! Very impressed with the location and the professional team.

Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication

This is an unstaffed hotel. There was quite a complicated check-in procedure involving codes, but when I got to the key safe, the keys weren't there. I called the emergency number and within a few minutes someone came and provided me with a spare key, which was very helpful. The room was accessed via a rabbit warren of stairs and corridors. There was no breakfast provided; however, I was directed to another hotel nearby where I could get breakfast. The City Rooms is advertised as a luxury boutique hotel. The reality is very different.

The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel. Not heard directly from the hotel to apologise or arrange refund / compensation. All round poor.

Can't rate the staff because there weren't any. TV didn't work. Too late to complain (I guess flat batteries in the remote) Sink plug didn't work (a common hotel problem) My biggest bug bear was that I received 14 e-mails either from the hotel or Expedia - just for a one night stay - ridiculous!

Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.

Really spacious room, comes with many amenities. Private gated parking is a bit tight, but no issue there at all. Needed help with entering the hotel, but called staff and sorted it within seconds. Would definitely recommend 🙏

Hotel Room was lovely! Beautiful building, clean and Quiet. Did not receive any information via Expedia from the hotel regarding check in despite contacting them over 6 times the day prior to visiting. Phone number did not answer but sister hotel was as helpful as could be. There was an issue with the messaging, they were able to send the information via email but this took a lot of effort and time to sort. Parking was incredibly difficult, not able to turn around in car park so almost need to reverse in to be able to get out when leaving. When we arrived the key was missing from the key safe and the bedroom door left open. We had to find staff to find the key they had misplaced which was worrying given the lack of correspondence prior to arriving.

Gorgeous location in the heart of Leicester's city centre. I have been away on a business trip and am very pleased with my stay at the City Rooms. If I am ever in the area, I am definitely booking in again! Thank you.

Lovely room in ideal location.

Good centre location. Full detailed instructions for parking and checkin process.

Wonderfully unique accommodation right in the centre of Leicester with parking - I’m sure a rare find! Clear instructions on how to park and check in and staff friendly and welcoming when I did so. Room itself was huge - the bathroom was as big as some bedrooms I’ve stayed in! Because right in the centre, noise potentially an issue- the town hall clock is right next to you which chimes every quarter of an hour but The City Rooms are aware of this as provide ear plugs which I thought was a nice touch! It’s an old property so there is no lift with narrow stairs and the floors are uneven but for me this added to the character and wasn’t a negative. All in all perfect for my city break.

Unusual setup and the check-in procedure was slightly confusing when I received it, but the room was spacious and comfortable and so was the bathroom. Location was excellent.

The building is charming, the room was large and well appointed, the linen, towels and room was fresh and clean and the bed was comfortable the only down side my room was at the top of the building and it took a very long time for the hot water to reach the room and the town clock tower was right outside the bedroom window, it strikes every quarter of an hour ALL through the night, I assume the building is listed as it only has wooden single glazed windows so didnt cut out the noise at all. The hotel had provided earplugs on the bedside cabinet, so must be aware of the noise from the clock. This is a real shame as I am working for a extended period in Leicester and I would have happily stayed here had it not been for the noise.

The staff very polite and friendly, there are few shops nearby. The position is excellent. Unfortunately is very noisy , and before 2pm you are not able to be quiet. The room was very clean , just please double check the toilet paper, don't supply just the minimum quantity.

Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication

A beautiful, peaceful stay! So much space and goregous natural light streaming through sash windiws in the morning. The rooms are in an historic, listed building, so there are quirks and without the radiators it can be chilly, so if staying in the winter months consider bringing a cosy dressing gown to wrap up in, especially after a relaxing soak in the huge bathtub. The coffee machine and chocolates were a wonderful treat. As was waking up right in the city centre.

The room was nice and clean and was pretty spacious with plenty of daylight. The location is very central so the included parking is essential. I'd describe this as basic accommodation as it's a wedding venue. When there is no event they let out the rooms but with no staff on site or any of the usual hotel facilities. Entry instructions are emailed the day before your stay - beware Google mail send this to spam. Access to the rooms is up several flights of steep stairs so unsuitable for those who struggle with this.

The room was clean, very spacious and well appointed. It's all self service with no F&B so you have to go out to eat. The shower was hot and powerful, with a huge bath. The room was just a little cold, but it's an old buildings

This is an unstaffed hotel. There was quite a complicated check-in procedure involving codes, but when I got to the key safe, the keys weren't there. I called the emergency number and within a few minutes someone came and provided me with a spare key, which was very helpful. The room was accessed via a rabbit warren of stairs and corridors. There was no breakfast provided; however, I was directed to another hotel nearby where I could get breakfast. The City Rooms is advertised as a luxury boutique hotel. The reality is very different.

The room was nice and clean and was pretty spacious with plenty of daylight. The location is very central so the included parking is essential. I'd describe this as basic accommodation as it's a wedding venue. When there is no event they let out the rooms but with no staff on site or any of the usual hotel facilities. Entry instructions are emailed the day before your stay - beware Google mail send this to spam. Access to the rooms is up several flights of steep stairs so unsuitable for those who struggle with this.