Name: Quality Inn & Suites Silverdale Bangor-Keyport
Address: 9734 Silverdale Way NW, Silverdale, Washington, United States of America, Silverdale, Washington, US
Price range: US$85–US$135 per night
Rating: 7.27

What guests think

Across recent reviews, travellers describe Quality Inn & Suites Silverdale Bangor-Keyport as an older, budget-level property with renovated but basic rooms, very friendly staff, a convenient walkable location, and a generally good hot breakfast that satisfies most guests.

Recurring drawbacks include no elevator for the three floors, limited parking, occasional noise from hallways or traffic, and inconsistencies in maintenance and cleanliness such as odors, worn carpets, or thin towels. The breakfast area can feel small and items may run low or end early on weekdays. Overall, expect simple, budget accommodations with friendly service in a very convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is no elevator despite three floors, and parking is limited or tight. Vending and laundry amenities were minimal or unreliable in some stays, and the pet-friendly policy is frequently noted.

Related guest reviews

8

Pearl

19 May 2025

·

Stayed 2 nights

No elevator and I was on the 3rd floor with luggage

6

Victoria

27 Feb 2025

·

Stayed 2 nights

There are no vending machines with snacks. Three floors of rooms, and no elevators. The one vending machine they have for drinks only takes coins and not cash or card. The snacks they have available for purchase were things like pizza protein chips and spam, while the rooms didn't have microwaves. There are stains in tread paths on the carpets in hallways. Also, with the location there is a TON of vehicle noise. Someone was revving their engine at 130am the first night, for a good 10 minutes in the open parking lot and just tons of road noise otherwise on the back side of the building. Would be nice to have security or someone to stop those instances or interfere as they occur, rather than having to get an authority repsonse to get it to stop. The employees are friendly and kind, checking in and out was very easy. The facilities could use some tlc, however, and certainly better snacks or amenities for guests. That is a must and no-brainer. Costco is just up the street!

6

Vertis

31 Jul 2025

·

Stayed 1 night

-This wasn’t a bad property, but no elevator and I was put on the third floor. So had to haul my luggage up and downstairs.

6

Karen

6 Sept 2025

·

Stayed 4 nights

The hotel appeared clean and I found the room the same. I had these horrible towels that were small and thin. After 3 days I had to find someone to ask if I could get new towels. They actually changed out the sheets at that time. Forgot to replace the floor towel. There was no way to keep water off the floor from shower. I wanted ice only to find one machine that was out of service. You could see that they removed ice machines on the floors (signs on wall but no machine). That was a big one for me… gotta have my ice! Weekday breakfast ended at 9. Those of us on vacation don’t like getting up early enough to put yourself together and get there by 9. Breakfast selection was pretty good.

10

Pamela

24 Mar 2025

·

Stayed 2 nights

A good hotel for the price, and they don't charge extra for having a dog, which is nice. The floors are not carpeted and were pretty dirty - they clearly had not been mopped since the last guest, but other than that the room was clean and comfortable. It wasn't a problem for me but this hotel has NO ELEVATOR. not criticizing, but people should be aware. If you can't do stairs be sure to ask for a ground floor room when reserving. The breakfast was pretty standard hotel fare, but everything was hot and fresh. Good coffee supplied all day. Staff super helpful and friendly.

6

Nicole

22 Sept 2025

·

Stayed 2 nights

Very friendly staff! No elevator.

10

Jeannie

3 Nov 2024

·

Stayed 1 night

Very pet friendly!!!!

2

George

31 Dec 2024

·

Stayed 13 nights

Stayed there for about 10 days did not have hot water for six of those days. Half of the staff was rude unhelpful and lazy laundry facilities were broken. They had my room reservation messed up old rundown. I guess you get what you pay for.

8

Jackeline

10 Aug 2025

·

Stayed 1 night

The bathroom fan was super noisy, the bed squeaked a lot LOL But nothing major. We had breakfast at 9am and there was barely anything, on the weekends breakfast is until 10am. Pastries were all gone, I had to ask for milk for my son... The waffles saved my kids' breakfast. The manager is super nice though, she kept checking with us when we arrived 30mins early to check in. She also came by our table and asked how our room was, I told her about the fan and she offered to change us rooms but we were only there for 1 night so I declined. I watched her check the breakfast when she got there and got the breakfast attendant to refill everything, unfortunately we were already leaving when that happened. But kuddos to the manager. It does have a small parking lot, if you arrive late you might not get a spot.

8

Robert

19 May 2024

·

Stayed 1 night

Barely found parking space but we arrived late.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but several reported odors, soiled or worn hall carpets, and inconsistent housekeeping during stays, with occasional lapses such as hair or stray items in beds or bathrooms.

Related guest reviews

10

Daniel

13 Mar 2025

·

Stayed 1 night

Very clean and nice place, friendly staff

8

Lisa

16 Jun 2025

·

Stayed 2 nights

Place was a better price for high season. Older looking but clean. No weird smells. Be aware there is no elevator for upper rooms. Overall a good stay for the price.

6

Mary

21 Jan 2024

·

Stayed 1 night

Bedspread did not look clean and there were long hairs on the bathroom floor and pubic hairs in the shower.

8

Brenda

14 Apr 2025

·

Stayed 2 nights

The kitchen staff was exceptionally friendly. The room was as expected but I did have to ask them to pick up used towels etc after day 1 after the expected cleaning and re-stocking did not occur.

6

Victoria

27 Feb 2025

·

Stayed 2 nights

There are no vending machines with snacks. Three floors of rooms, and no elevators. The one vending machine they have for drinks only takes coins and not cash or card. The snacks they have available for purchase were things like pizza protein chips and spam, while the rooms didn't have microwaves. There are stains in tread paths on the carpets in hallways. Also, with the location there is a TON of vehicle noise. Someone was revving their engine at 130am the first night, for a good 10 minutes in the open parking lot and just tons of road noise otherwise on the back side of the building. Would be nice to have security or someone to stop those instances or interfere as they occur, rather than having to get an authority repsonse to get it to stop. The employees are friendly and kind, checking in and out was very easy. The facilities could use some tlc, however, and certainly better snacks or amenities for guests. That is a must and no-brainer. Costco is just up the street!

4

Sue

22 Jul 2025

·

Stayed 3 nights

Front desk staff were pleasant and helpful. General appearance poor. Window screen in the room was torn and metal part and the screen rusted and needs to be replaced. Overall, building maintenance needed. Plants, grass, parking lot, all dirty, un-maintained; Carpet throughout soiled and needs to be replaced. Walls in need of paint. Room was musty and the heating/AC unit functioned poorly. Porcelain sink broken (cracked). Very noisy inside - voices carry through walls, toilets flushing, showers, etc - poorly insulated - from above (we were on 2nd of 3 floors) and rooms on either side. No elevator for 2nd and 3rd floor - is that even allowed? People hanging around the parking lot - and surrounding areas. We've stayed in Quality Inns before, and this was unlike any other - expensive, worn out, and unmaintained.

4

Julia

16 Jul 2025

·

Stayed 1 night

We literally found someone’s baby binky in the bed…. I’m disgusted.

2

Daniel

30 May 2025

·

Stayed 1 night

Numerous hairs in the bedding and bathroom. Room stunk of stale cigarettes and whatever else went on in the room. Front desk worker was very nice though.

8

Chuck

13 Aug 2023

·

Stayed 2 nights

Room was good with comfortable beds. Very clean. The only issue was because they are into sustainability they only clean your room every third day of your stay. I had to track down the cleaning staff for fresh towels and coffee.

2

Kathy

28 Jul 2025

·

Stayed 2 nights

The beds hard wood bedframe sticks out at foot of bed, I hit and scraped my ankle, let them know first night. Didn’t clean our room second day or give us fresh towels until we called front desk to request. Toiletries shampoo, conditioner and lotion bottles empty and not refilled second day. Front desk people were very hospitable and kind.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and range from renovated to dated; bed comfort is mixed, and some guests report hallway or road noise and occasional HVAC problems. Several noted smaller layouts or missing amenities such as microwaves or fridges.

Related guest reviews

6

Lance

10 Jun 2025

·

Stayed 1 night

Property was typical, Room door wouldn't latch unless you super slammed it or put your weight on it as it latched. Room just gave the feeling of being dated, especially compared to the other hotels within a 2 min walk time.

8

Deborah

7 Sept 2024

·

Stayed 2 nights

My room was clean and quiet. The bed was fantastic. The mattress was really nice. The only thing that was not up to standard was the bathroom. Shower was ok but the toilet was old and basically the size of one a child in school would use.

10

Kathryn

7 Apr 2024

·

Stayed 1 night

The rooms have been renovated, very nice. The staff are all exceptional, very friendly and helpful.

8

Thomas

29 Jul 2025

·

Stayed 1 night

Really slow check-in experience despite it being 5:00 PM and empty in the lobby, with an odd requirement to photocopy ID of both people in our party. Bed was noisy, sound travels easily from other rooms. No elevator for 3rd floor guests. Generally clean.

6

Victoria

27 Feb 2025

·

Stayed 2 nights

There are no vending machines with snacks. Three floors of rooms, and no elevators. The one vending machine they have for drinks only takes coins and not cash or card. The snacks they have available for purchase were things like pizza protein chips and spam, while the rooms didn't have microwaves. There are stains in tread paths on the carpets in hallways. Also, with the location there is a TON of vehicle noise. Someone was revving their engine at 130am the first night, for a good 10 minutes in the open parking lot and just tons of road noise otherwise on the back side of the building. Would be nice to have security or someone to stop those instances or interfere as they occur, rather than having to get an authority repsonse to get it to stop. The employees are friendly and kind, checking in and out was very easy. The facilities could use some tlc, however, and certainly better snacks or amenities for guests. That is a must and no-brainer. Costco is just up the street!

4

Daniel

8 Sept 2025

·

Stayed 1 night

AC didn’t work, not even the fan

6

Randall

17 Jul 2023

·

Stayed 1 night

Room was too small. Bed was not soft, too hard for my back. Breakfast was good. Staff was friendly and helpful.

8

Hitoshi

12 May 2024

·

Stayed 1 night

At least the room I stayed didn't have a fridge.

6

Deborah

7 Oct 2024

·

Stayed 1 night

This is my 3rd night here within the last week. Don’t accept a room at the end of the hall on the 1st floor if you don’t want to hear a slamming door. There is a door in this area that people are constantly going in and out of….This is a pet accepting hotel so perhaps people are taking their pets outside resulting in the loud door shaking?…..The rooms I stayed in…closer to the lobby…I did not notice this being as noisy….this room doesn’t have carpet so maybe the other rooms carpet buffered the noise. Otherwise good value and clean.

8

LeAnn

23 Jan 2023

·

Stayed 1 night

The heater didn't work, and the coffee pot needs a longer cord

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Service

Staff are often praised as friendly, helpful, and accommodating. A few guests encountered slow check-in, overbooking or room assignment issues, or unprofessional moments.

Related guest reviews

10

M

3 Jun 2025

·

Stayed 1 night

The night staff was fantastic. Funny, personable and excellent customer service. They made our stay perfect.

2

Jovanna

14 Oct 2023

·

Stayed 5 nights

We walked in and immediately walked out and booked a hotel across the street. The front desk person was rude, the inside lobby was dirty, the hotel room smelt like an ash tray even though it says it’s a smoke free room. We booked our room 2 hours before we showed up and since they said we didn’t cancel within 48 hours we had to pay for the night because it inconveniences them to set the room aside. Which is fine, but they only had to hold the room for 2 hours and there were still plenty of other rooms available so basically they just wanted money for nothing. We went across the street to the Oxford suites and they said that this happens all the time people coming over immediately after seeing the hotel.

2

Jamie

28 Aug 2024

·

Stayed 1 night

Never was able to stay here even though I had reservations. Received a call at 7:30pm to let me know the hotel was overbooked and that I did not have a place to stay. No apologies or compensation were offered.

4

Roger

4 Jan 2025

·

Stayed 1 night

I’ll start with the bad and end with the good… 1) The parking lot is very sketchy. It’s shared with a shopping plaza lot where homelessness people were sleeping in front of abandoned stores. 2) The in- room coffee and tea are yucky 3) When I asked for a receipt for the $50 incidental deposit, I was told they couldn’t provide one. 4) While I was checking out, three employees came in to collect their checks. One started yelling, and was egged on by another employee. She said she had been shorted and wanted a paystub to prove her pay. It escalated with a someone I. The adjacent office (with an open door.) lots of foul language, threats to destroy the hotel and F- people up. It was scary. On the plus side: 1) the night attendant, Camella, was so friendly and helpful. 2) There was a continental breakfast with a good selection. 3) They are pet friendly ($27 fee). 4) The pillows were extremely comfortable. Would I stay again? Nope.

8

Thomas

29 Jul 2025

·

Stayed 1 night

Really slow check-in experience despite it being 5:00 PM and empty in the lobby, with an odd requirement to photocopy ID of both people in our party. Bed was noisy, sound travels easily from other rooms. No elevator for 3rd floor guests. Generally clean.

10

Benjamin

11 Feb 2023

·

Stayed 1 night

Staff was friendly and check in was quick and easy.

10

Chloe

24 Aug 2025

·

Stayed 1 night

What a fantastic staff!!

10

Karina

10 Feb 2025

·

Stayed 1 night

The staff was the highlight of my stay. EVERYONE was so kind and helpful. I will be booking here again for this reason. It’s not a fancy hotel, but it’s clean, safe, and affordable :)

6

Debbie

17 Jun 2024

·

Stayed 2 nights

I was really disappointed when I checked in, It took a long time to get my reservations confirmed, Because I was denied when I booked this reservation a little bit ago. Then when I got to my room, That was the most disgusting thing I ever saw in my life. They had put me in a room that stunk! Was not even made up with for the beds. I got so upset I was screaming very upset, Give me I wanted my money back. I could not stay in anything like that. But they apologize and right away, they had been into our lot nicer room, So I will give them a little credit for that. Other than the little mess up of checking in, Everything else was pretty nice. The staff was very nice very friendly very helpful. The breakfast was fantastic! So Great job to the cook that put the breakfast together.

10

brent

19 Jul 2025

·

Stayed 1 night

The person at the front desk went up and above what i would normally see, she was really great

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AI-generated summary based on recent guest reviews

Location

Very walkable and close to shopping, eateries, and the mall, with easy access to the naval base and hospital. Some guests mentioned traffic or parking lot activity and a less appealing surrounding area.

Related guest reviews

8

Su-lin

28 Dec 2024

·

Stayed 1 night

Very convenient, close to all shops, clean and quiet

10

January

22 Jun 2025

·

Stayed 5 nights

In the heart of Silverdale, the location is excellent. All of the staff were super friendly. I love staying here when I visit my grandchildren. Walking distance to shopping, groceries and eateries. Not a lot of frills, but they don't need them. 100% recommend!

10

Zhenli

28 May 2025

·

Stayed 4 nights

It was close to the military base and the experience was wonderful

8

Christine

20 May 2024

·

Stayed 2 nights

Central to shopping and dining

4

Sue

22 Jul 2025

·

Stayed 3 nights

Front desk staff were pleasant and helpful. General appearance poor. Window screen in the room was torn and metal part and the screen rusted and needs to be replaced. Overall, building maintenance needed. Plants, grass, parking lot, all dirty, un-maintained; Carpet throughout soiled and needs to be replaced. Walls in need of paint. Room was musty and the heating/AC unit functioned poorly. Porcelain sink broken (cracked). Very noisy inside - voices carry through walls, toilets flushing, showers, etc - poorly insulated - from above (we were on 2nd of 3 floors) and rooms on either side. No elevator for 2nd and 3rd floor - is that even allowed? People hanging around the parking lot - and surrounding areas. We've stayed in Quality Inns before, and this was unlike any other - expensive, worn out, and unmaintained.

8

Nancy

26 Jan 2024

·

Stayed 1 night

Front desk was efficient and honored request for first floor quiet room. Property was less than a mile from hospital so it was very convenient and breakfast was early so hospital check in time of 8 am could be met.

10

Richard

21 Oct 2023

·

Stayed 1 night

We liked that it was with walking distance to eat and go to the mall. They also serve an excellent breakfast.

8

Richard P

19 Apr 2025

·

Stayed 3 nights

This hotel was very convenient as far as location for my visit. However, it is an old property, hallway carpets look like they have never been cleaned. My room looked like it hasn't been upgraded in years. May be that saying... "you get what you paid for" applies here. Not sure I will stay here in the future.

8

Jane

22 Feb 2024

·

Stayed 1 night

Bed was very comfy n clean, friendly service. Old building in need of updating, located right off highway with no buffer. Concern for car theft n loud traffic, but neither was an issue. Rooms were out dated :/

10

Shorty

15 Jul 2023

·

Stayed 1 night

Thank you for an enjoyable stay at your property. I did like the convenience of shops that were close in walking distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot and satisfying with decent variety. The area is small and some guests experienced restocking delays, early weekday cutoff, or an occasional missed service.

Related guest reviews

6

Debra

25 May 2025

·

Stayed 1 night

To start the room they gave us had not been clean, it happens. So we were given another room. Second the breakfast included wasn't serviced well. All the options, were gone and we were there early.

10

Sandra

8 Oct 2023

·

Stayed 1 night

Lots of choices for breakfast

6

Mary

23 Jun 2023

·

Stayed 1 night

Convenience Room was next to Breakfast Room, It was noisy at early hours of the morning. No breakfast food left at 10:30. Was supposed to last until 11:00.

10

Celso

12 Aug 2024

·

Stayed 2 nights

We love their breakfast, room was clean, worth the price. Staffs were friendly

10

Pamela

24 Mar 2025

·

Stayed 2 nights

A good hotel for the price, and they don't charge extra for having a dog, which is nice. The floors are not carpeted and were pretty dirty - they clearly had not been mopped since the last guest, but other than that the room was clean and comfortable. It wasn't a problem for me but this hotel has NO ELEVATOR. not criticizing, but people should be aware. If you can't do stairs be sure to ask for a ground floor room when reserving. The breakfast was pretty standard hotel fare, but everything was hot and fresh. Good coffee supplied all day. Staff super helpful and friendly.

10

Richard

21 Oct 2023

·

Stayed 1 night

We liked that it was with walking distance to eat and go to the mall. They also serve an excellent breakfast.

10

Joann

17 Feb 2024

·

Stayed 7 nights

The offered a great breakfast every morning

10

Marsha

21 Sept 2024

·

Stayed 1 night

Great breakfast.

6

Colleen

11 Aug 2023

·

Stayed 3 nights

No breakfast or coffee one morning because the breakfast staff member had car trouble. I can understand that but thought it strange that another staff member that did make it to work couldn't at least make coffee.

8

Jackeline

10 Aug 2025

·

Stayed 1 night

The bathroom fan was super noisy, the bed squeaked a lot LOL But nothing major. We had breakfast at 9am and there was barely anything, on the weekends breakfast is until 10am. Pastries were all gone, I had to ask for milk for my son... The waffles saved my kids' breakfast. The manager is super nice though, she kept checking with us when we arrived 30mins early to check in. She also came by our table and asked how our room was, I told her about the fan and she offered to change us rooms but we were only there for 1 night so I declined. I watched her check the breakfast when she got there and got the breakfast attendant to refill everything, unfortunately we were already leaving when that happened. But kuddos to the manager. It does have a small parking lot, if you arrive late you might not get a spot.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$100
March	US$110
April	US$104
May	US$106
June	US$133
July	US$142
August	US$157
September	US$125
October	US$113
November	US$95
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $111	9 $111	10 $119	11 $119	12 $135
13 $119	14 $107	15 $97	16 $107	17 $121	18 $128	19 $135
20 $104	21 $114	22 $121	23 $130	24 $124	25 $126	26 $127
27 $114	28 $114	29 $114	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $105	3 $105
4 $85	5 $90	6 $90	7 $89	8 $90	9 $110	10 $109
11 $90	12 $96	13 $98	14 $97	15 $97	16 $110	17 $107
18 $90	19 $96	20 $96	21 $96	22 $96	23 $113	24 $113
25 $97	26 $95	27 $101	28 $97	29 $97	30 $108	31 $108

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Silverdale Bangor-Keyport

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