Name: BAYMONT INN AND SUITES JACKSONVILLE / CAMP LEJEUNE
Address: 474 Western Blvd. Jacksonville, North Carolina, Jacksonville, North Carolina, United States of America, Jacksonville, North Carolina, US
Price range: $51–$67 per night
Rating: 4.8

What guests think

Across reviews, Studio 6 Suites Jacksonville, NC earns praise for friendly staff and a convenient location, but many guests report serious cleanliness problems, including pests, mold, and rooms not properly serviced or ready at check-in.

Room comfort and features vary, with recurring complaints about hard-to-operate doors, noisy or faulty A/C, sporadic hot water, and unreliable TV or Wi-Fi, though some note comfortable beds and occasional updates. Facilities are mixed: some enjoyed a clean, attractive pool, while others found the pool dirty or closed; gym issues and occasional ice-machine outages were also noted. Breakfast feedback is inconsistent, ranging from decent or good to stale items, limited choices, and broken drink machines. Expect budget pricing with helpful staff but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool experiences vary widely, from clean and enjoyable to filthy or temporarily closed. A smelly gym with a broken treadmill and occasional ice-machine outages were noted.

Related guest reviews

6

Abbey

May 30, 2023

·

Stayed 4 nights

Lots of information on the website was inaccurate, no cribs or roll away beds. The pictures were not current, the pool was in poor condition and the rooms are outdated. The staff was great and understood my frustration and did their best to address my concerns and frustrations. The facility desperately needs to be updated and the beds are absolutely horrible. With some upgrades this could be a nice motel but as of right now I would not recommend.

2

Maria

Jul 27, 2024

·

Stayed 3 nights

Worse hotel I have ever been to. My room was switched three times because the TV was not working in each room, the floor panels were coming up, the third room had no hot water, people were smoking weed outside my door and the treadmill was broken.

2

Colleen

Jul 7, 2025

·

Stayed 2 nights

The hotel had roaches, thenair conditioner was stuck on freezing and could not be turned off, the pool was shut down. The Irish girl with a twin nrotjer working the front desk on check in very kind

8

Tonya

Dec 19, 2022

·

Stayed 1 night

It was an ok stay for the price. Ice machine was down, and beds were a little hard for my taste. Check in was easy and lady was nice

10

John

Jul 10, 2024

·

Stayed 1 night

Clean and nice pool

8

Patricia

Jun 21, 2023

·

Stayed 2 nights

Very clean and newly updated. Pool is beautiful and clean. Staff friendly and accommodating. Rooms are on small side and breakfast was eatable but lacking options.

2

tiffany

Jun 22, 2025

·

Stayed 3 nights

No towels no ice and roaches

10

Mark

Jul 16, 2025

·

Stayed 3 nights

The staff was Excellent, when you needed something they were there to supply you with the item, pool was clean, great stay.

6

Symphony

Jul 5, 2023

·

Stayed 2 nights

Rooms were a bit tight to move through because of the furniture size. Not a fen if the wood floors that seemed a bit gritty/unclean. Gym was smelly. Continental breakfast area was a bit sparse on food options and servings. Loved how accessible the location was to major restaurants and shopping.

6

Kenneth Michael

Aug 8, 2024

·

Stayed 4 nights

Our bed was broken. No towels in hotel. Had to wait til next day to shower. Room was not serviced while we were there. Had to ask for toilet paper. Room smelled like something died in room. Was nothing like the pictures on line. Staff was polite. Pool was filthy. Could not use

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Cleanliness

Cleanliness is a recurring concern, with multiple reports of roaches, bed bugs, mold, dirty bathrooms, and rooms not properly cleaned between stays. A minority of reviews describe clean rooms.

Related guest reviews

2

Jodi

May 30, 2025

·

Stayed 1 night

It was horrible there was a bloody used tampon in the room the floor was leaking and I honestly want my money back!

6

William

Sep 1, 2025

·

Stayed 3 nights

Dirt built up on air vents. Mold on the shower curtian and bath tub.

2

Jodi

May 29, 2025

·

Stayed 1 night

The rooms weren’t cleaned and there was a dirty used tampon in the room

2

chloe

Jul 29, 2025

·

Stayed 4 nights

Unfortunately, my husband and I’s stay was AWFUL. My husband is in the Marine Corps and I come up to visit periodically, we usually stay at a different hotel, but decided to try this one since it was cheaper. When we first got there and checked in, the room we were given was absolutely trashed and we had to go back up to the desk to be given a new room. Upon entering our new room, there were several issues, the smoke detector was hanging from the ceiling, the sheets were not cleaned well, there was evidence of dirty paw prints (presumably a dogs, I have no issue with pets in hotels, just uncleaned sheets) on the bed, several lights didn’t work, there were bugs, dead and alive that we had to get rid of, it’s clear the room isn’t cleaned throughly as we found a pair of women’s underwear on top of one of the cabinets, the A/C unit leaked and flooded part of our floor, there was a piece of flooring missing, the breakfast wasn’t well, stale cereal, odd tasting eggs and so on, luckily Jacksonville is a beautiful area so we found things to do to spend as little time at the hotel as we could, but it was a truly disappointing and frustrating stay, and we will not be staying again, we were trying to save money on a cheaper hotel, but we learned it is definitely a “get what you pay for” situation. I would not recommend this hotel to anyone.

2

Annette

Jul 1, 2025

·

Stayed 2 nights

Room was dirty, had to be moved to another room. You can tell that room was also not properly cleaned. There is mold in the bathroom. The beds are sinking in the middle. The room smelled so bad, when I returned home I had to leave my luggage outside because the odor was now in my apartment. It was supposed to be a non-smoking room, but the stench of smoking still lingered. There were also trash sitting out in peoples doors and a horrible odor coming from the “linen/supplies” room. Also the sink had a bad leak and a puddle would form on the floor. However, the assistant manager’s (Shoquanda) I think I spelled it wrong; but she did everything’s possible to assist me. She went above and beyond while being pulled in different directions to accommodate other patrons. She was the only one working the desk upon my arrival. Kudos to her for not losing her insanity.

6

Allea

Oct 8, 2025

·

Stayed 3 nights

Deep clean needed. Found dirt/debris under counters, desk, behind tv system, and in bathroom.

4

Tricia

Jul 20, 2025

·

Stayed 1 night

This property is definitely not what was on the website. Needs a MAJOR update. The front door we had to push it really hard to shut. You can see daylight through it. The bathroom was horrible. There was mold, the fixture was erroding away. The remote did not work for the tv

2

Angela

Jan 5, 2023

·

absolutely disgusting - the pictures online deceive you about this place. As soon as I entered the room there was bed bugs, tons of cockroaches, black mold, hair all over the bed, and air vent was full of bugs and dirt. Didn’t even last an hour here - had to call up Expedia and switch us to a different hotel because the conditions of this place were unbearable.

6

John

Oct 1, 2025

·

Stayed 7 nights

Cockroachs in our room mold in the bathtub.

2

Paul

Oct 21, 2023

·

Stayed 2 nights

ENORMOUS roaches. First day I saw a dead one near the bathroom. The next morning I woke up with them in my BED!!!! I told the front desk but she said that they’re just water bugs because if the high water table. I have NEVER experienced this before, anywhere. The soles of my feet turned black with filth walking in the floor.

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Rooms

Rooms feel dated with frequent maintenance issues such as hard-to-operate doors, noisy or malfunctioning A/C, sporadic hot water, odors, and unreliable TVs or Wi-Fi. Some guests mentioned comfortable beds or occasional refreshes.

Related guest reviews

2

Maddison

Apr 1, 2025

·

Stayed 2 nights

When I went to check in to the hotel, they gave me a key to a room that had not been made up or cleaned at all. I went back and they gave me another key to a different room and when I tried that, the key didn’t work. I went back a third time and got a new room with a new key and tried again but still the door didn’t open. I went back and they told me I had to really shake and lift up the door handle. I went back for the fourth attempt at a room and finally got in. The room was quite run down and I could hear dogs barking in other rooms all night. It was fine for just two nights but definitely would not recommend.

8

Linda

Jan 11, 2025

·

Stayed 1 night

The rooms are always nice. The breakfast is great. The staff is always very helpful and welcoming. My only issue is with the beds. They aren't very comfortable

4

Michael

Sep 2, 2025

·

Stayed 3 nights

The AC filter was very dirty and caused my allergies to flair up. We ended up cleaning it with a toothbrush. The AC was very loud and kept coming on and off. There were no washcloths, the first room they gave us the bed was broken and there was no linen. We luckily had some cleaning wipes with us that we used to wipe off the counters. The area was also very loud. Paint was chipped. The staff was friendly and the TV was good size and had HBO and Showtime though.

4

James

Sep 5, 2023

·

Stayed 2 nights

The place is misleading. The front looks nice and up to date and the rooms are in the back in another building that is crappy. The bathroom door wouldn't shut, the room stunk and they sprayed something and in a little while it was stinking again. We stayed 2 days and cold showers every morning. That place is an insult to Baymont Inns.

2

James

Feb 26, 2024

·

Stayed 2 nights

Our stay started out with , our room the refrigerator didn’t work, then my sons room next door , he got locked out of his room they changed batteries still no good , the WiFi what WiFi lol , then they moved us to new rooms , his room was full ok , his microwave didn’t work, them our room , had a real strong smell , one bad the frame was broken, and my wife killed two bugs on the wall .

2

Casey

Apr 13, 2025

·

Stayed 1 night

Front desk staff Tiffany was bery friendly and helpful grabbing sheets for the pullout sofa. Room was old in poor condition needing repairs. Safety concern with smoke detectors missing in the room.

4

Lorenzo

Jul 21, 2024

·

Stayed 2 nights

Tv didn't work. Frig defrosted in the room. Moved to another room and it smelled like dog

2

Priscilla

Aug 15, 2025

·

Stayed 5 nights

Very poorly designed stair rails. Rooms small with huge furniture and too much of it.

6

Ivan Terrero

Apr 16, 2024

·

Stayed 4 nights

The staff were very kind and helpful in getting me checked in and out. The hotel was okay except that with my room I had to force it open and shut every time I had to leave the room or was just coming back. The TV never worked when I was there either. Overall the stay was fair for the price but could use some improvement in some areas.

8

ARDEN

May 26, 2024

·

Stayed 3 nights

this was very convenient and a great price. The pool was very nice and inviting. The bed was terrible

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Service

Staff are frequently praised as friendly, accommodating, and helpful, and some employees resolved issues promptly. However, there are complaints about rude interactions, deposit or overbooking frustrations, and bumpy check-ins.

Related guest reviews

4

Timothy

Jun 20, 2024

·

Stayed 4 nights

The place was quite but the morning lady was rude as hell and refused to give me my cash deposit back until house keeping arrived after we was told that she could go and check herself by 3 different people through our our stay made me late for a funeral because I had to contact customer support and have them call and tell her to do her job

8

Jared

Sep 2, 2025

·

Stayed 4 nights

Upon arrival there was a broken light but as soon as it was reported; staff made arrangements to repair it the next day.

10

Tasha

Jul 5, 2025

·

Stayed 1 night

Receptionist morning also night time was very helpful and respectful the room was as the pictures showed the breakfast was a plus

2

Annette

Jul 1, 2025

·

Stayed 2 nights

Room was dirty, had to be moved to another room. You can tell that room was also not properly cleaned. There is mold in the bathroom. The beds are sinking in the middle. The room smelled so bad, when I returned home I had to leave my luggage outside because the odor was now in my apartment. It was supposed to be a non-smoking room, but the stench of smoking still lingered. There were also trash sitting out in peoples doors and a horrible odor coming from the “linen/supplies” room. Also the sink had a bad leak and a puddle would form on the floor. However, the assistant manager’s (Shoquanda) I think I spelled it wrong; but she did everything’s possible to assist me. She went above and beyond while being pulled in different directions to accommodate other patrons. She was the only one working the desk upon my arrival. Kudos to her for not losing her insanity.

6

Sostena

Mar 28, 2025

·

Stayed 1 night

Thank you for your hospitality. I was pleased except for the smell of pot lingering in my room. The staff were fantastic!

2

Gabriel

Jun 23, 2024

·

Stayed 1 night

Hotel called a while later after I made the reservation to tell me they were overbooked. First after traveling 40 miles to get to the property and I was already at the property when they called. Not fair Also why did Expedia allow me to book if there was no availability?

10

Mark

Jul 16, 2025

·

Stayed 3 nights

The staff was Excellent, when you needed something they were there to supply you with the item, pool was clean, great stay.

10

Sarah

Mar 3, 2025

·

Stayed 1 night

The manager was super nice and accommodating! She made sure me and my dog were taken care of. Can’t remember her name right now but she definitely runs the place! Everyone I’ve met that works here was also super sweet and cool as well. There is a younger girl who works during the day who is so sweet and she definitely makes my life easier when paying the stay over fee thing. I just so happened to see her mom as well, who is hilarious. I’ve stayed at a bunch of places in Jacksonville where the staff was rude, rooms were gross, and the price was much higher than this. For the price you’re not going to get a better quality stay in Jacksonville. Don’t see why anyone would go anywhere else! 😭👎

10

Summer

Mar 17, 2025

·

Stayed 2 nights

Staff is awesome!

4

John

Sep 21, 2025

·

Stayed 2 nights

Staff was wonderful, but Windham needs to step up. But for the price what can you say.

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Location

Convenient to restaurants, shopping, Walmart, Camp Lejeune, and the airport; some guests appreciated walkability. A few noted traffic noise or an uneasy feel at night.

Related guest reviews

4

Linda

Apr 19, 2025

·

Stayed 5 nights

Although the hotel was conveniently located, the overall condition of the hotel was poor. The doors didn't close easily. You had to pull it hard or kick it open or closed. The floors were sticky, the countertop on the dresser was broken and poorly repaired instead of replaced. The morning of our departure we found a roach crawling across the floor. We will never return to this hotel.

8

Richard

Jun 20, 2023

·

Stayed 3 nights

clean and comfortable. Great location

10

Cayden

Mar 10, 2023

·

Stayed 2 nights

The beds are really comfortable and everything you need is kinda right there, incase you forgot or just need stuff. There are a lot of restaurants and walmart is right across the road.

8

Amanda

Apr 30, 2023

·

Stayed 2 nights

Convienently close to the airport.

10

shelly

Jul 1, 2024

·

Stayed 2 nights

Always try to stay here when in town visiting my son. It's close to camp legeune base, clean, friendly, very reasonable, and complementary breakfast is always good.

10

Robert

Jun 20, 2023

·

Stayed 3 nights

Stayed 3 nights. Place was clean. Staff were very friendly and helpful. Breakfast buffet was decent and coffee was good. Used the pool and it was nice. Plenty of parking and close to restaurants. Walk to Applebees, Golden Corral & Walmart. Wasn't looking for a resort or palace. This was a decent mid-range price hotel.

8

rashid

Aug 4, 2023

·

Stayed 1 night

Property nice and clean, surrounding at night look unsafe.

6

Symphony

Jul 5, 2023

·

Stayed 2 nights

Rooms were a bit tight to move through because of the furniture size. Not a fen if the wood floors that seemed a bit gritty/unclean. Gym was smelly. Continental breakfast area was a bit sparse on food options and servings. Loved how accessible the location was to major restaurants and shopping.

10

Donald

Nov 13, 2023

·

Stayed 2 nights

It was a very pleasant stay and a very convenient location to various other attractions.

10

Sarah

Mar 15, 2025

·

Stayed 1 night

Staff here is awesome, rooms are cozy and it’s super close to everything!

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Dining

Breakfast quality is inconsistent: some guests found it decent or good, while others reported stale items, limited selection, or equipment issues such as a broken juice machine or warm yogurt.

Related guest reviews

8

Linda

Jan 11, 2025

·

Stayed 1 night

The rooms are always nice. The breakfast is great. The staff is always very helpful and welcoming. My only issue is with the beds. They aren't very comfortable

8

Amanda

Mar 29, 2024

·

Stayed 1 night

The check in was great and fast. The lady up front was very kind and knowledgeable. The room was nice but had a few issues. Could tell the place had not been wiped down well. Then we saw roach crawling across the top of the tv. The breakfast was not that great. Coffee was terrible, juice machine was broke, and the yogurt in the fridge was warm.

4

Randy

Oct 17, 2023

·

Stayed 3 nights

The place was not cleaned inside & out. I understand that they dont have enough help. Its the same where i work. But we witnessed a lot of the house keeper's talking & smoking with some of the people staying their. But they never asked us if we needed anything. We had to go find someone to get shampoo and conditioner for ourselves. We had to get clean towels. They didnt have much of a variety for breakfast. They ran out of milk for anyone that wanted cereal or milk for their coffe. They ran out of sausage. Had a lumit on how many sausages & eggs u could get at a time. We will never stay there agian. I am a wyndham card holder. Never again will we stay there.

4

Kala

Jun 10, 2025

·

Stayed 3 nights

The staff was very friendly and the breakfast was good. The only problem i had was i had mold in my bathroom on the ceiling, the floor was dirty like it hadnt been swept.

8

Patricia

Jun 21, 2023

·

Stayed 2 nights

Very clean and newly updated. Pool is beautiful and clean. Staff friendly and accommodating. Rooms are on small side and breakfast was eatable but lacking options.

10

Tasha

Jul 5, 2025

·

Stayed 1 night

Receptionist morning also night time was very helpful and respectful the room was as the pictures showed the breakfast was a plus

10

shelly

Jul 1, 2024

·

Stayed 2 nights

Always try to stay here when in town visiting my son. It's close to camp legeune base, clean, friendly, very reasonable, and complementary breakfast is always good.

10

Robert

Jun 20, 2023

·

Stayed 3 nights

Stayed 3 nights. Place was clean. Staff were very friendly and helpful. Breakfast buffet was decent and coffee was good. Used the pool and it was nice. Plenty of parking and close to restaurants. Walk to Applebees, Golden Corral & Walmart. Wasn't looking for a resort or palace. This was a decent mid-range price hotel.

4

shelly

Jun 10, 2024

·

Stayed 3 nights

I have one good thing to say the bed was comfortable. After the first 2 rooms we said no to due to bugs all over the floor we took the 3rd. But the sink would not drain, the toilet was slow to flush and missing things like hair dryer. Both days went down to breakfast early and they did not have things. Cereal out but no bowls or milk.

4

KATHRYN

Jul 21, 2025

·

Stayed 3 nights

First room they gave me had not been cleaned, still had things in it from previous people. Second room the door would not open. Third room was clean but no towels in it and someone had left a vape on the sink counter. Breakfast muffins were stale and dry, biscuits and gravy that i tried had very dried out biscuits. All in all not a good experience with this place, will not be using it again EVER

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Month	Average price
January	$42
February	$43
March	$46
April	$49
May	$53
June	$56
July	$63
August	$57
September	$63
October	$61
November	$59
December	$44

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $51	18 $51	19 $55
20 $56	21 $52	22 $55	23 $52	24 $52	25 $52	26 $59
27 $54	28 $52	29 $55	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $53	3 $56
4 $53	5 $52	6 $52	7 $52	8 $53	9 $67	10 $58
11 $57	12 $57	13 $53	14 $66	15 $52	16 $53	17 $57
18 $52	19 $54	20 $53	21 $53	22 $52	23 $53	24 $57
25 $53	26 $52	27 $53	28 $54	29 $53	30 $53	31 $57

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Double Bed Accessible Room

1 Queen Bed | Mobility Accessible Tub, Micfridge

Standard Double Room

1 King Bed Suite, Mobility Accessible, Roll in Shower

Deluxe King Studio Suite

Suite, 1 King Bed

1 Queen Bed, Accessible

2 Double Beds Suite

Standard King Suite with Pull Out Bed and Sofa (Accessible)

1 King Bed | , Micfridge

Standard Suite (Accessible)

Standard Quadruple Room

Standard King Suite with Extra Bed (Accessible)

1 Queen Bed, Accessible, Roll in Shower

1 King Bed | Suite, Micfridge

1 King Bed | Mobility Accessible Roll-In Shower Suite

Deluxe King Suite

Standard Quadruple Suite with Sofa

2 Full Beds | Suite, Micfridge

Standard 2 Double Suite with Extra Bed

Double Accessible-Queen Size Bed

Standard Double Suite

Executive Suite

1 Bedroom Standard Suite (Accessible)

1 Queen Bed, Mobility Accessible, Bathtub

Room, 1 King Bed

2 Double Beds

1 Full Bed | Mobility Accessible Roll-In Shower Kitchen , 1 Double Bed

Room, King Bed

One-Bedroom Suite Disability Access

Queen Bed Accessible Room

Standard 2 Double Room (Accessible)

Standard Queen Room

Room, 2 Double Beds

Standard 2 Double Or Twin Suite with Sofa

Standard 2 Double Suite

2 Double Beds Suite

King Bed

1 Full Bed | Adapted Tub Kitchen , 1 Double Bed

1 Queen Bed | Mobility Access Tub Kitchen

2 Full Beds | , Kitchen , 2 Double Beds

2 Full Beds | , Kitchen

Quadruple Deluxe

Standard Double Suite with Sofa (Accessible)

Standard King Suite

Deluxe 2 Double Room

Standard 2 Double Or Twin Room

Double Accessible with Kitchenette

King Bed Accessible Suite

Standard Double Suite (Accessible)

Standard King Suite (Accessible)

Standard 2 Queen Room

Standard Double Or Twin Room

Suite, Accessible

Double Deluxe King Bed

1 King Bed Suite, Accessible

Executive Double Suite

Standard Room

2 Full Beds | Suite, Micfridge , 2 Double Beds

Standard 2 Double Room

Room, 1 Double Bed, Accessible

Suite

Standard King Room

Standard Double Room (Accessible)

Standard Quadruple Suite

Standard Suite

2 Full Beds | , Micfridge , 2 Double Beds

1 King Bed

Guest reviews

Who stays here?

What guests think

Property Policies

FAQs about BAYMONT INN AND SUITES JACKSONVILLE / CAMP LEJEUNE

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