Name: Best Western Bar Harbour Inn
Address: 5080 Sunrise Highway, Massapequa Park, New York, United States of America, Massapequa Park, New York, US
Price range: US$123–US$400 per night
Rating: 7.83

What guests think

At Best Western Bar Harbour Inn, guests often praise the friendly staff, convenient location near the LIRR and Jones Beach, and solid free breakfast, while feedback on rooms, cleanliness, and facilities ranges from comfortable and updated to dated and noisy.

Guests often mention an indoor pool that feels cold and easy on-site parking; some buildings have exterior entries and lack an elevator, and many rooms do not include a fridge or microwave. Cleanliness feels inconsistent: many note very clean spaces, while others report musty odors, dirty floors, pests, and bathroom upkeep issues. Rooms vary from small and basic to spacious suites; beds are frequently very firm, and HVAC can be loud or temperamental, with noise possible from road traffic or nearby guests. Overall, expect a convenient, practical stay with uneven room and facility quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and a gym are available, but many reviews say the heated pool is cold. Parking is easy; some buildings have exterior entries and no elevator.

Related guest reviews

10

Jessica

1 Aug 2023

·

Stayed 3 nights

Clean and comfy. Warm pool was nice.

6

Kim

13 Jul 2025

·

Stayed 1 night

Staff was welcoming. Room was good. No elevator. AC was very loud.

2

Margaret

1 Apr 2025

·

Stayed there just for the indoor pool. It was ice cold. I am sure my little granddaughter would have gotten hypothermia if we had proceeded past our toes. Staff was unwilling to do anything about it. GM would not return my calls. Very disappointing.

4

Shawn

1 Jun 2024

·

Stayed 1 night

Pool was freezing, fire alarm went off 1130bat night

6

Elizabeth

25 Apr 2025

·

Stayed 1 night

Staff was super nice and welcoming! Room was clean. The pool heater was broke so the pool was freezing which was a little disappointing to our children since we really picked a hotel based on if it had a pool or not! Other than that it was a good hotel for a quick trip!

10

Ednora

21 Feb 2025

·

Stayed 1 night

All great! Only 2 cons is that there is no microwave in the room and the heated pool isn't really heated. It was cold and it was the main reason why I booked the hotel 😞 besides that, all else was well

10

Devon

19 Dec 2023

·

Stayed 3 nights

Great Hotel. The only rooms that are located within a hallway are the Suites, all other rooms have doors facing the parking lots.

6

Philip

19 Jun 2024

·

Stayed 1 night

Quick overnight stay with the family after a lacrosse tournament! Location was close to Jones Beach (20 minutes) which we did the following day. Breakfast was ok, and the kids enjoyed the pool (albeit the water was pretty cold!) Overall the room and hotel could use a little more cleaning. The price for what it is was rather insane (450) , but it is supply and demand so I get it. The hotel met its purpose for what we needed it for.

8

Stephanie

10 Nov 2024

·

Stayed 1 night

The staff were very nice and helpful. We loved the fact that it had a gym and pool, plus it had full breakfast, not a continental breakfast that most places have!

8

Patricia

13 Oct 2024

·

Stayed 2 nights

Thank you to the staff who understood why 3 generations of my family were there. They changed our stay as needed and we're very understanding. My son and I also used the gym, that was a great stress reliever. The only downside: the pool should be warmer. For a heated pool the water was cold.

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Cleanliness

Reports are mixed: many guests found rooms and common areas clean, while others cited musty odors, dirty floors, pests or bed bugs, and bathroom maintenance issues.

Related guest reviews

10

Peter

20 Jun 2025

·

Stayed 2 nights

Rooms were smaller than some but clean and the staff was attentive. I would stay again.

2

Jacob

16 Feb 2025

·

Stayed 1 night

Was horrible! The room was disgusting!!! I’m pretty sure a murder and party happened in there and they decided cleaning it was to much effort. There were bags of dirty laundry clothes, stains and splatters ALL over the room the random hardwood floors they had in there were sticky, and “white stuff on the head board” plus more. We literally walked in the room spent no more than 2 mins and went downstairs. They said the were at full capacity so there was nothing they could do that hotels.com would process a refund and they would “check us out” we still haven’t gotten our refund and had to pay more for a last min room close by.

2

Adam

27 Oct 2024

·

Stayed 1 night

Room was dirty, bathroom had combs on shower curtain loaded with hair, toilet seat cracked and had a desk barely big enough to fit laptop. Desk chair was lousy and room had no cushioned chair to sit in.

4

Joanne

24 Aug 2024

·

Stayed 1 night

I was disappointed that our room was outside, like a motor lodge. No blackout curtains. Light fixtures directly outside the windows meant brightness in the room all night. Pillows were comfy but bed was rock hard. Room seemed updated but had a mildew smell. Breakfast was decent. Definitely not worth the $300 we paid to stay overnight while we attended a funeral.

6

Denise

13 May 2024

·

Stayed 9 nights

Had bed bugs in my room 215, . Left the next day this was march 7th 2024.

4

Jennifer

17 Nov 2023

·

Stayed 2 nights

The floors were filthy. Walking barefoot on them after showering turned the bottoms of our feet black. Makes you wonder what else wasn't cleaned in a while.

10

Rosemarie

4 Jun 2025

·

Stayed 1 night

Very clean rooms and amenities. Friendly staff.

4

SAMANTHA

8 Sept 2023

·

Stayed 2 nights

Our room was pretty unclean. I found makeup marks on the pillow case and stains on the comforter. The bathroom floor looked fine until a little water hit it, which immediately turned brown. I'm not sure how long it's been since the floor was mopped, but I guess not in a long time. Our room was considered handicap accessible, but there was an almost 1 inch ledge separating the bathroom from the rest of the room that a wheelchair would have had to get up and over in order to enter/leave the room. The support bar in the bathtub was really loose and didn't seem safe for someone to put body weight on if needed.

10

Jesus

27 Oct 2024

·

Stayed 4 nights

Very clean hotel

10

Kelly

2 Feb 2024

·

Stayed 1 night

Wonderful friendly smiling welcoming staff. Great breakfast bar, well cared for and presented well. Rooms are decent for the money. Clean with good water pressure. Can walk to a bar/restaurant that was good. Parking lot safe.

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Rooms

Rooms range from basic exterior-entry units to larger suites; several note small layouts and very firm beds. HVAC can be loud or unreliable, noise from road or guests occurs, and many rooms lack a fridge or microwave.

Related guest reviews

10

Robert

18 Apr 2025

·

Stayed 1 night

The rooms inside the main lobby are good. The rooms outside that you walk up to. Not so good lol

6

Stuart

19 Jun 2025

·

Stayed 2 nights

The air conditioner in room did not work well.

6

Kim

13 Jul 2025

·

Stayed 1 night

Staff was welcoming. Room was good. No elevator. AC was very loud.

6

Jodi

6 Dec 2024

·

Stayed 1 night

Everything was good accept the bed! The bed was so hard, I felt like I was trying to sleep on the floor. I thought about asking for a different room but I was just so tired I dealt with it

6

Deborah

20 Jul 2023

·

Stayed 1 night

Close to Jones Beach! But there was no fridge in the room…almost every hotel has that…a necessity.

10

John

21 Oct 2024

·

Stayed 1 night

Place is new rooms are clean it looks great only problem no fridge or microwave otherwise really nice place for the money

8

Kent

16 Jun 2023

·

Stayed 5 nights

Nice, clean room and pleasant staff. Convenient location. Unfortunately the standard room does not have a refrigerator or a comfortable chair. There is only the bed and a desk chair. We stayed for 5 nights and the lack of the refrigerator and a living room type chair made it a little uncomfortable.

2

Johnny

17 Dec 2024

·

Stayed 1 night

The bed was so hard, you’re better off sleeping on the floor. It is also incredibly noisy since it’s on a main road.

8

Robert

28 Jun 2024

·

Stayed 1 night

The rooms inside the hotel are nice. The rooms outside are walk up and are definitely not what I would ever want.

10

Devon

19 Dec 2023

·

Stayed 3 nights

Great Hotel. The only rooms that are located within a hallway are the Suites, all other rooms have doors facing the parking lots.

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Service

Staff are frequently described as friendly, accommodating, and quick to fix issues. Some guests reported rude interactions, wrong-room keying, mistaken wake-up or alarm handling, and difficulty reaching management.

Related guest reviews

10

Gary

7 Jan 2025

·

Stayed 1 night

the friendliness and helpfulness of the staff

4

Sabraina

18 Nov 2024

·

Stayed 1 night

Was given keys to a room occupied by another family. Walked in on them. Toilet had to be fixed. Door not secure, air coming right through, could see outside. Had to remove strike plate ourselves to lock door. Asked for late check out And was locked out at normal time. Property manager still has not called to review anything or apologize.

10

Joanna

26 Oct 2025

·

Stayed 1 night

This is my go-to hotel in the area. The staff is accommodating and it’s easy to get around from there.

2

MARTIN

10 Jan 2024

·

Very difficult to work with if you have a reservation through Travelocity to extend the stay. Nasty woman at front desk who claimed to be the supervisor who only hears what she wants. Finally got them to do it with the help of Travelocity support and they overcharged me - I think - since they never sent a receipt. I've stayed at BW many times with no issues but this pretty much sours me on any future use of the Brand. I wouldn't recoomend it to others

8

john

13 Aug 2025

·

Stayed 1 night

The woman at the front desk was very helpful, friendly and helped me fix my air conditioner!! Nice place, easy parking, busy location.

10

Alex

11 Aug 2025

·

Stayed 1 night

Always a good stay! Staff is great.

4

James

27 Oct 2025

·

Stayed 1 night

I checked in very late Thursday evening 10/23 at appx midnight after visiting someone at a nearby hospital. I was blasted with a 6am wakeup call which I never requested on the room phone AND THEN AGAIN at 7am. When I made it to the front desk Friday morning, the receptionist just said "Oh I am so sorry, that was meant for the room next to you"...... I was very unhappy and rattled considering the context of my evening. I hope Best Western can offer restitution for this inconsiderate error.

4

Susan

31 May 2025

·

Stayed 2 nights

On my first night (5/16) a smoke alarm battery needed to be changed. I was already in bed and had to get dressed. The attendant on duty didn't know what to do. Didn't know where a ladder would be or a battery to change it. I had to stand on furniture to try to remove it. Recent hand surgery prevented me from being able to remove the battery. The attendant then came up to the room (# 211), stood on the furniture as well and removed the smoke alarm completely. It was never replaced during the rest of my stay. I did contact the hotel manager after my stay and left a message but never received a returned phone call.

4

Dorina

10 Apr 2023

·

Stayed 1 night

When we entered the room the bathroom was not clean. There was a bottle cap and someone’s sun glasses in the counter and the toilet was not flushed after someone had used it. Then later that night someone opened our door thankfully I had the top lock on so the door didn’t open all the way. Somehow the front desk checked them into our room!

6

DANIEL

30 Nov 2024

·

Stayed 3 nights

noisy end room. Check in attendant was rude.

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Location

Convenient for the LIRR, Jones Beach, and nearby restaurants and shops along Sunrise Highway, with easy access and parking. Some guests noted traffic activity and occasional noise.

Related guest reviews

10

Leon

7 Dec 2022

·

Stayed 5 nights

It was a “basic” hotel, but we very much enjoyed our stay. The staff was very friendly and accommodating. The front desk people were very knowledgeable about the area, and gave us many great suggestions about where to go, what to see and the best way to get there. The continental breakfast was a convenient perk. The location was great for us….some traffic noise, but that didn’t bother us. It was practically across the street from the train station, which was very convenient for some of the things we wanted to do during our visit. They had ample parking, and the area felt safe, even for “country folks” like us!

8

Anthony

9 Nov 2024

·

Stayed 2 nights

Nice location in Massapequa Park. Across the street from the LI Railroad to NYC

10

Daniel

20 Feb 2025

·

Stayed 5 nights

Good place to rest, safe & located conveniently

10

Frantzy

7 Apr 2024

·

Stayed 2 nights

The location and easy access to the highway.

8

MARIA

30 Jul 2023

·

Stayed 1 night

Convenient location if you want to spend some time at the beach. Whole Food conveniently close by.

8

Natalie

6 Sept 2024

·

Stayed 1 night

Exceeded our expectations. Bed was comfortable. No train noise (despite being close). Not a lot of bathroom counter space. We will return!

10

christopher

27 Apr 2024

·

Stayed 1 night

Good location to high school and on strip with restaurants

8

Paul

24 Jul 2024

·

Stayed 1 night

Close to jones beach and quiet.

10

Patty

25 Nov 2024

·

Stayed 2 nights

Location was easy in and out off of Sunrise Highway. Parking outside or below (2 levels of rooms) your room. Nice selection at continental breakfast. Quiet location. Shopping and restaurants very close by. Can't go wrong at a Best Western. We would definitely stay there again.

10

Justin

2 Feb 2025

·

Stayed 2 nights

This is our go to place to stay in Long Island. Super close to Lindenhurst with tons of restaurants, stores and even a mall nearby. Friendly staff. Clean comfortable rooms. Never had an issue here or even felt unsafe. This was our 4th or 5th stay and we can’t wait for the next!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted for variety and hot items like eggs, bacon, and waffles, with attentive attendants. A few guests found it basic or disappointing.

Related guest reviews

10

Latoya

27 Jan 2024

·

Stayed 1 night

Property is very clean. The room is very huge breakfast was very good as well. Pool is big and clean.

6

Melanie

26 Oct 2024

·

Stayed 1 night

This Best Western is a typical motel for staying 1 night on your trip thru USA. A bit run down, rooms smell a bit musty and very simple. At least there were no carpets in room which is good. The breakfast can't really be called breakfast, compared to European standards and as usual all plates and cutleries in plastic. So, only for 1 night to sleep

8

Mark

18 May 2025

·

Stayed 1 night

Wonderful staff at this location! Great breakfast as well.

10

Catherine

15 Oct 2023

·

Stayed 3 nights

Clean rooms, good breakfast and a pool to relax in.

2

Tina

16 Oct 2025

·

Stayed 3 nights

Horrible stay!! Noisy at all hours, lousy breakfast, inefficient HVAC system, dirty, old, no housekeeping service so no clean towels etc. Will NEVER stay here again even though this would have been convenient as it is close to our daughter. Terrible!!! And WAAAYYYYY OVERPRICED for the facility!!

10

brenda

16 May 2025

·

Stayed 7 nights

Love the breakfast

10

Mary

29 Apr 2024

·

Stayed 3 nights

Everything was very nice. The breakfast was very good. There were plenty of choices to choose from. I was impressed with how clean the staff kept the breakfast area. The food was presented very nicely. The coffee machine was great. This was the first time staying here and we will stay here again next time we're visiting family.

10

Amber

29 Jul 2025

·

Stayed 1 night

The breakfast was perfect and the lovely ladies running breakfast were super sweet. Our rooms were beautiful and clean. My kids loved the pool and the TV show selection. We loved our stay

10

David

9 May 2025

·

Stayed 1 night

Very Clean lobby & Room. Outside above average but to be as nice as the interiors, the tile walkways and stairwell could stand a pressure cleaning. Great breakfast including fresh bacon and REAL eggs... Carbs as well... Coffee dispenser in lobby including Latte, Capuchino, and more. Very accommodating staff. Probably best bang for the buck along the route.

10

mary k

21 Dec 2023

·

Stayed 1 night

The hotel was clean, comfortable and convenient for our trip. The parking was closer to the room than I expected and I’m pretty sure they gave us an upgraded room. The breakfast was fabulous with real eggs, bacon, coffee cake, and 24/7 tea & coffee with real milk♥️

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$133
February	US$137
March	US$163
April	US$164
May	US$191
June	US$224
July	US$230
August	US$190
September	US$355
October	US$202
November	US$174
December	US$159

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $155	18 $263	19 $333
20 $148	21 $128	22 $123	23 $123	24 $147	25	26 $333
27 $128	28 $137	29 $132	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $298	3 $319
4 $147	5 $140	6 $147	7 $143	8 $140	9 $400	10 $397
11 $147	12 $147	13 $147	14 $149	15 $140	16 $248	17 $249
18 $150	19 $147	20 $150	21 $147	22 $147	23 $248	24 $249
25 $161	26 $161	27 $161	28 $166	29 $140	30 $249	31 $249

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Refrigerator

Suite, 1 King Bed, Accessible (With Sofabed)

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Refrigerator

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Deluxe Room, 1 King Bed, Refrigerator (With Sofabed)

Standard Room, 1 King Bed, Refrigerator

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Bar Harbour Inn

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Prices for upcoming dates