Gaylord National Resort & Convention Center
US$404
/ night
Avg. for September
Select dates to see prices and availability
US$404
/ night
Avg. for September
Monthly average prices
Nightly prices at Gaylord National Resort & Convention Center average US$292 in the cheapest month (December) and US$461 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$310 |
| February | US$333 |
| March | US$348 |
| April | US$419 |
| May | US$458 |
| June | US$461 |
| July | US$302 |
| August | US$393 |
| September | US$404 |
| October | US$412 |
| November | US$308 |
| December | US$292 |
J
F
M
A
M
J
J
A
Sept · US$404
S
O
N
D
Most expensive: June (~US$461)
Cheapest: December (~US$292)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this resort include con...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this resort include concierge services, an arcade/game room, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 10 mi.
Business amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in National Harbor? This resort has 546889 square feet (50807 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Grab a bite at Old Hickory, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 1996 guestrooms featuring refrigerators and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in National Harbor, Gaylord National Resort & Convention Center is on the waterfront, within a 5-minute drive of The Capital Wheel and MGM National Harbor Casino. This family-friendly resort is 9.6 mi (15.4 km) from National Air and Space Museum and 10.2 mi (16.4 km) from Capital One Arena.
What's nearby
National Harbor Marina(0.5 Miles)
The Capital Wheel(0.6 Miles)
MGM National Harbor Casino(1.5 Miles)
Potomac River Waterfront Park(1.5 Miles)
The Theater at MGM National Harbor(1.6 Miles)
Tanger Outlets(1.7 Miles)
Torpedo Factory Art Center(2.6 Miles)
Market Square(2.8 Miles)
Joint Base Anacostia Bolling(5.1 Miles)
George Washington Masonic National Memorial(5.7 Miles)
Birchmere(6.9 Miles)
Nationals Park(7.2 Miles)
Audi Field(7.4 Miles)
Washington Navy Yard(7.8 Miles)
Marine Barracks(7.9 Miles)
Ronald Reagan Washington National Airport (DCA)(13.8 Miles)
College Park, MD (CGS)(18.8 Miles)
Fort Meade, MD (FME-Tipton)(29.4 Miles)
Washington Dulles Intl. Airport (IAD)(36.3 Miles)
Manassas, VA (MNZ-Manassas Regional)(42.3 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Location
201 Waterfront Street, National Harbor, Maryland, United States of America
National Harbor Marina (0.5 Miles)
The Capital Wheel (0.6 Miles)
MGM National Harbor Casino (1.5 Miles)
Potomac River Waterfront Park (1.5 Miles)
The Theater at MGM National Harbor (1.6 Miles)
Tanger Outlets (1.7 Miles)
Room options
7
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Room details
2 Large Double Beds
Sleeps 4
420 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
4
Room, 1 King Bed (Hearing Accessible)
Room details
1 Extra-Large Double Bed
Sleeps 3
420 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
7
Grand Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningSeparate Bathtub and ShowerRefrigerator
8
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningSeparate Bathtub and ShowerRefrigerator
7
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
422 ft²
BalconyAir ConditioningSeparate Bathtub and ShowerRefrigerator
4
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 3
420 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
4
Executive Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningSeparate Bathtub and ShowerRefrigerator
6
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
422 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
7
Room, 2 Queen Beds (Hearing Accessible)
Room details
2 Large Double Beds
Sleeps 4
420 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
4
Room, 2 Queen Beds (Mobility Accessible, Tub)
Room details
2 Large Double Beds
Sleeps 4
420 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
Guest reviews
8.4
Very good
Based on 1,215 verified reviews
Who stays here?
Business
56%
Couple
14%
Family
22%
Group
4%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
The Gaylord National Resort & Convention Center impresses many with its dramatic atrium and walkable National Harbor setting, delivering a self-contained resort experience with multiple on-site venues, family activities, and strong convention facilities that make stays convenient and engaging.
Read moreWas this helpful?
What guests think
The Gaylord National Resort & Convention Center impresses many with its dramatic atrium and walkable National Harbor setting, delivering a self-contained resort experience with multiple on-site venues, family activities, and strong convention facilities that make stays convenient and engaging.
Guests frequently praise friendly staff, clean rooms, comfortable beds, and atrium or river views from balconies. Recurring drawbacks include expensive parking and on-site food, heavy crowds during large conventions that strain elevators and restaurants, and inconsistent service, with reports of slow dining, reservation mix-ups, and occasional maintenance or cleanliness lapses. Some facilities feel dated or under maintenance at times, with mixed feedback on the spa and pool. Expect a striking, convenient resort best enjoyed outside peak-event periods.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Extensive on-site amenities and event spaces create a self-contained stay, but the spa and pool get mixed feedback and facilities can be crowded or temporarily closed during busy periods or maintenance. Parking is often called expensive, and elevator waits can be long at big conventions.
Related guest reviews
2
June
28 Dec 2023
·
Stayed 1 night
The self parking cost of 39.00 in addition to room cost of 318.50 for less than 24 hours is outrageous. Pool is full of kids and the rooftop nightclub is closed. What is the resort fee for?
The self parking cost of 39.00 in addition to room cost of 318.50 for less than 24 hours is outrageous. Pool is full of kids and the rooftop nightclub is closed. What is the resort fee for?
10
Kendra
8 Apr 2025
·
Stayed 1 night
This was a wonderful experience. We ate in the hotel. The pool was nice especially for the kids. With the Ferris wheel there it was a nice addition with the VIP paw.
This was a wonderful experience. We ate in the hotel. The pool was nice especially for the kids. With the Ferris wheel there it was a nice addition with the VIP paw.
6
Raven
7 Jul 2025
·
Stayed 1 night
I thought the Gaylord was overpriced for what it offered. Our bathroom tub was not draining properly, and the pull for the shower broke while we were there, they did repair it, but I thought the room was mid-overall. Also, the splash pad near the pool area was not working. That sucked because I had a small kid looking forward to it.
I thought the Gaylord was overpriced for what it offered. Our bathroom tub was not draining properly, and the pull for the shower broke while we were there, they did repair it, but I thought the room was mid-overall. Also, the splash pad near the pool area was not working. That sucked because I had a small kid looking forward to it.
6
Edward
20 Jul 2025
·
Stayed 1 night
The spa at this hotel needs some serious renovation. The staff need some training. Hot tub wasn't working and the white couches are old and have cracks. Still was change full price for the spa
The spa at this hotel needs some serious renovation. The staff need some training. Hot tub wasn't working and the white couches are old and have cracks. Still was change full price for the spa
10
Carley
2 Sept 2024
·
Stayed 2 nights
Nice hotel. Really appreciate the openness. We had drinks 2 nights and breakfast one morning at the hotel. The food and drinks were very good. The big bonus for this hotel is the bus. It runs a route from the hotel to the Tanger outlets and MGM. If you are staying at the Gaylord you just show your room key and the shuttle is free.
Nice hotel. Really appreciate the openness. We had drinks 2 nights and breakfast one morning at the hotel. The food and drinks were very good. The big bonus for this hotel is the bus. It runs a route from the hotel to the Tanger outlets and MGM. If you are staying at the Gaylord you just show your room key and the shuttle is free.
4
Meaghen
16 Feb 2025
·
Stayed 3 nights
There was no notice that there was a convention going on with an extra 50,000 people and the hotel did not plan accordingly or have any alternative for basic necessities for guest. Waited 20-30 Minutes for elevators just to find a line that took over an hour for coffee and a bagel. No restaurants except the “market” where all food is prepared and under warmers. When I tried to call for room service I was informed that it was simply the food from the market brought up to my room. Nothing fresh!!! Over priced food for poor quality “fast food” quality food. I am sure the hotel would be great if there was not 50,000 extra people who were using all the amenities, elevators and restaurants but the idea that I paid close to $900 a night for a premium hotel it was far from premium service
There was no notice that there was a convention going on with an extra 50,000 people and the hotel did not plan accordingly or have any alternative for basic necessities for guest. Waited 20-30 Minutes for elevators just to find a line that took over an hour for coffee and a bagel. No restaurants except the “market” where all food is prepared and under warmers. When I tried to call for room service I was informed that it was simply the food from the market brought up to my room. Nothing fresh!!! Over priced food for poor quality “fast food” quality food. I am sure the hotel would be great if there was not 50,000 extra people who were using all the amenities, elevators and restaurants but the idea that I paid close to $900 a night for a premium hotel it was far from premium service
8
Anthony
7 Jan 2025
·
Stayed 2 nights
The only thing I did not like about my stay was the cost of the resort parking. It would have been a lot cheaper to park across the street from the hotel.
The only thing I did not like about my stay was the cost of the resort parking. It would have been a lot cheaper to park across the street from the hotel.
8
Shareka
2 Aug 2025
·
Stayed 2 nights
The property is gorgeous. We’ve been here plenty of times before but we seem to discover something new every visit. This time, we visited the roof top lounge/bar. It offers an amazing view of the area. We also came across a beautiful rolling hill that over looks the water. We enjoyed sat in Adirondacks and ate snacks while watching the sunset. The staff were amazing especially James from the Potomac Dining Cafe and Market.
The property is gorgeous. We’ve been here plenty of times before but we seem to discover something new every visit. This time, we visited the roof top lounge/bar. It offers an amazing view of the area. We also came across a beautiful rolling hill that over looks the water. We enjoyed sat in Adirondacks and ate snacks while watching the sunset. The staff were amazing especially James from the Potomac Dining Cafe and Market.
10
Zohreh
26 Nov 2023
·
Stayed 2 nights
The pool was under construction and the roof top restaurant was closed and the garden area was under construction for Christmas set up I should have picked a better hotel my chance to have a fun trip was ruined The hotel should have disclosed that all of its facilities were going to be out of service I paid alot for it but didn’t get to use any of the facilities it had bragged about on line
The pool was under construction and the roof top restaurant was closed and the garden area was under construction for Christmas set up I should have picked a better hotel my chance to have a fun trip was ruined The hotel should have disclosed that all of its facilities were going to be out of service I paid alot for it but didn’t get to use any of the facilities it had bragged about on line
10
Lee
25 Aug 2025
·
Stayed 3 nights
The property is huge and located next to everything! it has everything you might need.
The property is huge and located next to everything! it has everything you might need.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms and public areas as clean, but recurring issues include hallway trash, stained or missing linens, unclean or cloudy pool areas, and occasional musty odors or missed housekeeping.
Related guest reviews
10
Ethan
30 Sept 2024
·
Stayed 1 night
Staff was very nice and hotel was very clean and beautiful
Staff was very nice and hotel was very clean and beautiful
6
Ashleigh
1 Jan 2025
·
Stayed 1 night
Room wasn’t that clean. Items from previous guest dirty comb and shower was not cleaned could see the water marks from previous guest’s on shower door.
Room wasn’t that clean. Items from previous guest dirty comb and shower was not cleaned could see the water marks from previous guest’s on shower door.
4
Akari
26 Mar 2025
·
Stayed 3 nights
I felt uncomfortable as fragments of mold kept coming out endlessly from the electric kettle.
I felt uncomfortable as fragments of mold kept coming out endlessly from the electric kettle.
4
Charlesa
31 Dec 2024
·
Stayed 1 night
My family, along with two of my best girlfriends and their families, decided to book a weekend getaway at Gaylord for the Christmas festivities. We participated in many of the holiday activities, which were truly magical. Most of the staff were great, and the front desk team was absolutely phenomenal. However, my experience took a turn when my son and I went swimming. At first glance, the pool seemed fine, but once we got in, it was disgusting. The filters were murky brown, as if they hadn’t been cleaned in years, and the water was salty and gritty—an absolute nightmare. Additionally, there was a pile of trash on my floor near the elevator that remained untouched throughout our stay. No one came to retrieve it, and many guests took photos and made comments, suggesting they had reported it to the hotel staff, but nothing was done. On top of that, parking was $43 per day, and I was charged for Wi-Fi. Considering the high costs, it felt like we were paying Disney World prices for a local experience. Overall, while the festivities were wonderful, the cleanliness and value for the price left much to be desired. I likely wouldn’t stay there again, as the Residence Inn and Westin offer better rates and are much cleaner.
My family, along with two of my best girlfriends and their families, decided to book a weekend getaway at Gaylord for the Christmas festivities. We participated in many of the holiday activities, which were truly magical. Most of the staff were great, and the front desk team was absolutely phenomenal. However, my experience took a turn when my son and I went swimming. At first glance, the pool seemed fine, but once we got in, it was disgusting. The filters were murky brown, as if they hadn’t been cleaned in years, and the water was salty and gritty—an absolute nightmare. Additionally, there was a pile of trash on my floor near the elevator that remained untouched throughout our stay. No one came to retrieve it, and many guests took photos and made comments, suggesting they had reported it to the hotel staff, but nothing was done. On top of that, parking was $43 per day, and I was charged for Wi-Fi. Considering the high costs, it felt like we were paying Disney World prices for a local experience. Overall, while the festivities were wonderful, the cleanliness and value for the price left much to be desired. I likely wouldn’t stay there again, as the Residence Inn and Westin offer better rates and are much cleaner.
10
Julia
14 Jul 2025
·
Stayed 1 night
Beautiful hotel/resort. Great location for the event we attended. Comfy beds, comfy pillows. Super clean rooms and property. Friendly staff. Will definitely stay again.
Beautiful hotel/resort. Great location for the event we attended. Comfy beds, comfy pillows. Super clean rooms and property. Friendly staff. Will definitely stay again.
10
Charmagne
17 Mar 2024
·
Stayed 1 night
This property was gorgeous and the rooms are sound-proof. The bed was extremely comfortable after a long day. I appreciated the cleanliness of the hotel.
This property was gorgeous and the rooms are sound-proof. The bed was extremely comfortable after a long day. I appreciated the cleanliness of the hotel.
10
Velma
4 Jan 2024
·
Stayed 2 nights
We had a wonderful stay. The decorations were beautiful.The food at the Old Hickory Restaurant was Delicious. Marc our host was wonderful. The elevator floor was dirty and a plastic cup on the floor for the two days. I didn't take the time to report it.
We had a wonderful stay. The decorations were beautiful.The food at the Old Hickory Restaurant was Delicious. Marc our host was wonderful. The elevator floor was dirty and a plastic cup on the floor for the two days. I didn't take the time to report it.
4
Sarah
24 Oct 2025
·
Stayed 1 night
For $550 dollars a night - they lost my reservation then with confirmation email found it gave me a room that was easily 150 yards from the closest elevator (3 banks but none of them close. There were stains on the sheets and a lot wear on the building. If attending a conference, save your money stay elsewhere and walk 59 yards across the street.
For $550 dollars a night - they lost my reservation then with confirmation email found it gave me a room that was easily 150 yards from the closest elevator (3 banks but none of them close. There were stains on the sheets and a lot wear on the building. If attending a conference, save your money stay elsewhere and walk 59 yards across the street.
6
Lisa
27 Dec 2023
·
Stayed 2 nights
Lower level was excellent, but on the floor were the rooms where lost of garbage everywhere
Lower level was excellent, but on the floor were the rooms where lost of garbage everywhere
6
Luke
9 Jun 2025
·
Stayed 2 nights
The room was good until we opened the drawer to put our clothes away. There was a used fleet enema. We immediately requested another room. They moved us promptly however, the room they moved us from had view of the harbor, the new room was a view of the roof and trees. When we checked out and they asked us about our stay, we said it didn’t start off great, we had to move rooms. And the response wasn’t one of concern for the customer it was simply “oh ok”. I felt like this should have been handled differently than just moving us to a room without the view of the first. For a Gaylord property I did expect more.
The room was good until we opened the drawer to put our clothes away. There was a used fleet enema. We immediately requested another room. They moved us promptly however, the room they moved us from had view of the harbor, the new room was a view of the roof and trees. When we checked out and they asked us about our stay, we said it didn’t start off great, we had to move rooms. And the response wasn’t one of concern for the customer it was simply “oh ok”. I felt like this should have been handled differently than just moving us to a room without the view of the first. For a Gaylord property I did expect more.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with atrium or river views and balconies, and many like the beds. Downsides mentioned are dated decor in places, event noise, view misassignments, limited in-room amenities (e.g., no microwave), and occasional climate-control or hot-water delays.
Related guest reviews
10
Michelle
19 Feb 2024
·
Stayed 1 night
The location and view of the inner harbor from our room was awesome. Great location to stay when visiting the area.
The location and view of the inner harbor from our room was awesome. Great location to stay when visiting the area.
2
David
22 Sept 2025
·
Stayed 2 nights
We were suppose to have a king suite with a river view. We ended up with a king room with a view of bushes/trees. Valled the desk and was immediately told "it was not the hotels fault, nothing they could do for us, they did not have ki g rooms with a river view". I expressed my displeasure and was told "we can offer you a doue queen with a view of the atrium". Queen beads! Not exactly what i would want for a weekend get away with my wife. The halls to the hotel were not properly cleaned. Trash and wisky glasses i. The hall when we arrived o. Friday night, were still there when we departed Sunday morning.
We were suppose to have a king suite with a river view. We ended up with a king room with a view of bushes/trees. Valled the desk and was immediately told "it was not the hotels fault, nothing they could do for us, they did not have ki g rooms with a river view". I expressed my displeasure and was told "we can offer you a doue queen with a view of the atrium". Queen beads! Not exactly what i would want for a weekend get away with my wife. The halls to the hotel were not properly cleaned. Trash and wisky glasses i. The hall when we arrived o. Friday night, were still there when we departed Sunday morning.
8
JOHN
6 Sept 2025
·
Stayed 2 nights
The Hot water was not readily available. Had to inform management both days of the long time it takes to receive hot water.
The Hot water was not readily available. Had to inform management both days of the long time it takes to receive hot water.
8
Fred
11 Mar 2025
·
Stayed 1 night
Beautiful place the rooms are just a little outdated
Beautiful place the rooms are just a little outdated
10
MARTIN
24 Oct 2025
·
Stayed 4 nights
Balcony view was awesome! Room and amenities were excellent!
Balcony view was awesome! Room and amenities were excellent!
4
Tonida
5 Aug 2024
·
Stayed 2 nights
Our room was upgraded because i am a Marriott member. The view awesome. However we had a problem with the air conditioning. It was near 100° and the room temp did not go below 70°. We complained to the front desk on Friday night someone came up but it still was not fixed. We called on Saturday and went to the desk on Saturday with no success. They comped us $100 and offered to change the room with not so great of a view on Saturday evening as we had dinner reservations so not something we wanted to do so late and check was on Sunday am. I was not satisfied. The weekend there was very expensive.
Our room was upgraded because i am a Marriott member. The view awesome. However we had a problem with the air conditioning. It was near 100° and the room temp did not go below 70°. We complained to the front desk on Friday night someone came up but it still was not fixed. We called on Saturday and went to the desk on Saturday with no success. They comped us $100 and offered to change the room with not so great of a view on Saturday evening as we had dinner reservations so not something we wanted to do so late and check was on Sunday am. I was not satisfied. The weekend there was very expensive.
10
Julia
14 Jul 2025
·
Stayed 1 night
Beautiful hotel/resort. Great location for the event we attended. Comfy beds, comfy pillows. Super clean rooms and property. Friendly staff. Will definitely stay again.
Beautiful hotel/resort. Great location for the event we attended. Comfy beds, comfy pillows. Super clean rooms and property. Friendly staff. Will definitely stay again.
10
Deborah
19 Jan 2025
·
Stayed 1 night
The property is beautiful. The rooms are spacious, clean and beautiful. The balcony overlooking the atrium was awesome.
The property is beautiful. The rooms are spacious, clean and beautiful. The balcony overlooking the atrium was awesome.
8
Kathy
13 Jul 2025
·
Stayed 1 night
I paid the full price and ended up with a tiny room overlooking a roof with a view of a wall. We got in at 11am but our room wasn’t ready u til 4pm
I paid the full price and ended up with a tiny room overlooking a roof with a view of a wall. We got in at 11am but our room wasn’t ready u til 4pm
10
Pamela
29 Nov 2025
·
Stayed 3 nights
We were able to checkin soon as we arrived. Room is spacious. Great views. Pretty decorations.
We were able to checkin soon as we arrived. Room is spacious. Great views. Pretty decorations.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many reviews highlight friendly, helpful staff and good bell/valet support, but others report long or chaotic check-in during events, reservation or room assignment errors, slow dining or room service, and uneven issue resolution.
Related guest reviews
10
Soja
11 Jun 2025
·
Stayed 2 nights
The staff was EXCELLENT!! I loved my staff. I am a repeat offender. The bartender at the Hickory made me feel like a regular. The Bonvoy desk staff accommodated my every whim! This birthday was one I plan on repeating next year, but with friends and family in tow. Thank You
The staff was EXCELLENT!! I loved my staff. I am a repeat offender. The bartender at the Hickory made me feel like a regular. The Bonvoy desk staff accommodated my every whim! This birthday was one I plan on repeating next year, but with friends and family in tow. Thank You
10
Alison
14 Apr 2025
·
Stayed 2 nights
Our bellhop Mo, was truly the nicest guy, that has ever handled luggage. His personality, kindness and interaction was amazing. Another amazing person, was Lisa. She was truly one of a kind. From the customer service, to the valets and bellhops, we will definitely choose to stay here again!
Our bellhop Mo, was truly the nicest guy, that has ever handled luggage. His personality, kindness and interaction was amazing. Another amazing person, was Lisa. She was truly one of a kind. From the customer service, to the valets and bellhops, we will definitely choose to stay here again!
2
Renee
10 May 2025
·
Stayed 1 night
My two daughters and I we're greeted poorly by a check in representative. She was rude and denied us access to the property because I left my OD home. She offered us no alternatives to checking in while never establishing direct eye contact with me. The experience was humiliating and disrespectful. We were also, disrespected and talked to in a threatening manner by a male pool staff person. This incident had me leaving in tears while being escorted by security along with my two daughters to my room.
My two daughters and I we're greeted poorly by a check in representative. She was rude and denied us access to the property because I left my OD home. She offered us no alternatives to checking in while never establishing direct eye contact with me. The experience was humiliating and disrespectful. We were also, disrespected and talked to in a threatening manner by a male pool staff person. This incident had me leaving in tears while being escorted by security along with my two daughters to my room.
2
Fawad
8 Jul 2024
·
Stayed 2 nights
This hotel was a disaster. Check in lines were long. We attended a convention and there were 3 people checking in. Our rooms were not ready till 6pm. Check in staff looked miserable and disinterested. There was a constant problem with room keys not working. After getting key reprogrammed and still not working I went back to the front desk and politely told the front desk about it, his response was "punch me in the face". It seemed like he had enough as others were also complaining. I was then told the door lock battery must be down. They will send maintenance shortly. I came back 3 hours later with the same scenario. Every morning when we left the room we requested rooms be cleaned. That never happened. It was a nightmare. PLEASE THINK TWICE ABOUT STAYING HERE. STAFF WAS UNFRIENDLY, MOST LIKELY DUE TO BEING SHORT STAFFED. MANAGEMENT IS RESPONSIBLE FOR THIS QUALITY OF SERVICE. UNBELIEVABLE!!! Check the Google reviews. All the issues we had have happened to others as well. The hotel can't care less.
This hotel was a disaster. Check in lines were long. We attended a convention and there were 3 people checking in. Our rooms were not ready till 6pm. Check in staff looked miserable and disinterested. There was a constant problem with room keys not working. After getting key reprogrammed and still not working I went back to the front desk and politely told the front desk about it, his response was "punch me in the face". It seemed like he had enough as others were also complaining. I was then told the door lock battery must be down. They will send maintenance shortly. I came back 3 hours later with the same scenario. Every morning when we left the room we requested rooms be cleaned. That never happened. It was a nightmare. PLEASE THINK TWICE ABOUT STAYING HERE. STAFF WAS UNFRIENDLY, MOST LIKELY DUE TO BEING SHORT STAFFED. MANAGEMENT IS RESPONSIBLE FOR THIS QUALITY OF SERVICE. UNBELIEVABLE!!! Check the Google reviews. All the issues we had have happened to others as well. The hotel can't care less.
10
deirdre
17 Aug 2025
·
Stayed 1 night
Staff was excellent. Best customer service I’ve received in a long time. Facility was top notch. Will visit again.
Staff was excellent. Best customer service I’ve received in a long time. Facility was top notch. Will visit again.
2
Levent
6 Apr 2025
·
Stayed 2 nights
Despite making our reservation six months in advance, we received an email just two days before our arrival informing us that the hotel was overbooked and that we would be relocated to the MGM Hotel. This last-minute change caused significant inconvenience, especially as commuting to the convention by shuttle was both time-consuming and challenging. We were extremely disappointed with the handling of the situation
Despite making our reservation six months in advance, we received an email just two days before our arrival informing us that the hotel was overbooked and that we would be relocated to the MGM Hotel. This last-minute change caused significant inconvenience, especially as commuting to the convention by shuttle was both time-consuming and challenging. We were extremely disappointed with the handling of the situation
2
Neil
24 Dec 2023
·
Stayed 1 night
Long slow check in lines. Longer lines at restaurants and terrible wait staff and servers. Def won’t be wasting any more money coming here again.
Long slow check in lines. Longer lines at restaurants and terrible wait staff and servers. Def won’t be wasting any more money coming here again.
10
Joseph
26 Aug 2025
·
Stayed 5 nights
Wonderful Hotels in a very convenient location. Bed was very comfortable, and the view was wonderful. Check in & check out was a breeze. Our bellmen (Moe) was absolutely attentive to our every need. We will return.
Wonderful Hotels in a very convenient location. Bed was very comfortable, and the view was wonderful. Check in & check out was a breeze. Our bellmen (Moe) was absolutely attentive to our every need. We will return.
4
Aaron
2 Dec 2023
·
Stayed 1 night
The service in the hotel was disappointing. The restaurants were incredibly slow. We wanted to grab a drink and share appetizers at the Belvedere Lobby Bar, but they appeared to have one bartender. It took 20 minutes between ordering and get our first drink. We ate breakfast in Old Hickory the next morning. It took 10 minutes before a hostess even came up to acknowledge us. Once seated, we ordered immediately, but it took 15 minutes to be served coffee and 30 minutes to get our food. The food was delicious, but expensive. We also had a problem at check-in. When we were checking in, the desk associate (not sure if their title) mentioned to me that it looked like I already checked in online. I said, “No, I haven’t done anything since I booked it.” He said, “No, you must have already checked in online.” We both said that was weird because I had not. He checked me in and gave me room keys. When we opened the door and walked into our room we were surprised to find someone else already in the room laying in the bed watching TV. That was uncomfortable for everyone. We went back to the desk, they apologized, and assigned us a new room, which thankfully was not occupied by anyone else. The hotel room was nice and was decorated for Christmas, which was nice. We missed our window to see the ice show because of how long breakfast took. They let us use the tickets but we ran out of time based on the rest of our schedule.
The service in the hotel was disappointing. The restaurants were incredibly slow. We wanted to grab a drink and share appetizers at the Belvedere Lobby Bar, but they appeared to have one bartender. It took 20 minutes between ordering and get our first drink. We ate breakfast in Old Hickory the next morning. It took 10 minutes before a hostess even came up to acknowledge us. Once seated, we ordered immediately, but it took 15 minutes to be served coffee and 30 minutes to get our food. The food was delicious, but expensive. We also had a problem at check-in. When we were checking in, the desk associate (not sure if their title) mentioned to me that it looked like I already checked in online. I said, “No, I haven’t done anything since I booked it.” He said, “No, you must have already checked in online.” We both said that was weird because I had not. He checked me in and gave me room keys. When we opened the door and walked into our room we were surprised to find someone else already in the room laying in the bed watching TV. That was uncomfortable for everyone. We went back to the desk, they apologized, and assigned us a new room, which thankfully was not occupied by anyone else. The hotel room was nice and was decorated for Christmas, which was nice. We missed our window to see the ice show because of how long breakfast took. They let us use the tickets but we ran out of time based on the rest of our schedule.
4
Sarah
24 Oct 2025
·
Stayed 1 night
For $550 dollars a night - they lost my reservation then with confirmation email found it gave me a room that was easily 150 yards from the closest elevator (3 banks but none of them close. There were stains on the sheets and a lot wear on the building. If attending a conference, save your money stay elsewhere and walk 59 yards across the street.
For $550 dollars a night - they lost my reservation then with confirmation email found it gave me a room that was easily 150 yards from the closest elevator (3 banks but none of them close. There were stains on the sheets and a lot wear on the building. If attending a conference, save your money stay elsewhere and walk 59 yards across the street.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Waterfront National Harbor setting is widely praised as walkable and convenient to restaurants, attractions, and DC, with easy access to MGM and Tanger (shuttle noted by guests). Scenic river views enhance the appeal.
Related guest reviews
10
John
5 Jan 2024
·
Stayed 3 nights
The Gaylord is classy and impressive. It's an easy walk to attractions at National Harbor. Also, the DC Circulator shuttle takes you to Tanger Outlets and MGM Casino. The biggest challenge for us, during New Year's weekend, was finding affordable food. Reservations were very difficult to come by, both inside and outside the Gaylord. The hotel's marketplace is well stocked but quite expensive. Anyway, the Gaylord is a beautiful destination. An added bonus was the courtesy of the staff. I enjoyed chatting with the concierge Anthony and I was pleased how housekeeping anticipated our needs.
The Gaylord is classy and impressive. It's an easy walk to attractions at National Harbor. Also, the DC Circulator shuttle takes you to Tanger Outlets and MGM Casino. The biggest challenge for us, during New Year's weekend, was finding affordable food. Reservations were very difficult to come by, both inside and outside the Gaylord. The hotel's marketplace is well stocked but quite expensive. Anyway, the Gaylord is a beautiful destination. An added bonus was the courtesy of the staff. I enjoyed chatting with the concierge Anthony and I was pleased how housekeeping anticipated our needs.
10
Matthew
7 Jul 2025
·
Stayed 8 nights
Great hotel, location, and ease of access to DC!
Great hotel, location, and ease of access to DC!
10
Ernesto
8 Jun 2025
·
Stayed 2 nights
Excellent location!
Excellent location!
10
Christina
17 Apr 2025
·
Stayed 1 night
Everything we needed and expected. Location was great. Hotel transportation to MGM was convenient.
Everything we needed and expected. Location was great. Hotel transportation to MGM was convenient.
10
Melissa
1 Apr 2025
·
Stayed 3 nights
Easy access to restaurants/shopping in and near the hotel. Walking path.
Easy access to restaurants/shopping in and near the hotel. Walking path.
10
Bryan
31 Mar 2024
·
Stayed 3 nights
An excellent hotel with great facilities and excellent access to all the key tourist attractions in DC. Great for families.
An excellent hotel with great facilities and excellent access to all the key tourist attractions in DC. Great for families.
10
Martin
24 Mar 2025
·
Stayed 1 night
Gorgeous property and great location right on the river. Definitely will be back!
Gorgeous property and great location right on the river. Definitely will be back!
10
Mark
28 Aug 2024
·
Stayed 5 nights
Beautiful location and wonderful stay. Will definitely return in the future.
Beautiful location and wonderful stay. Will definitely return in the future.
10
Kamilah
13 Aug 2024
·
Stayed 2 nights
This hotel was located in near a lot of restaurants and was very walkable. The outlet mall was only a 6 minute drive.
This hotel was located in near a lot of restaurants and was very walkable. The outlet mall was only a 6 minute drive.
10
Lee
25 Aug 2025
·
Stayed 3 nights
The property is huge and located next to everything! it has everything you might need.
The property is huge and located next to everything! it has everything you might need.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food experiences are mixed: some enjoy meals, but many note limited variety (especially at breakfast), high prices, long lines, and slow service; both Old Hickory and the market receive varied reviews. Room service is limited and can be slow.
Related guest reviews
8
Monica
25 Aug 2024
·
Stayed 2 nights
This is an amazing property - the grounds are immaculate, with lots of stuff to do. I especially love the cafe. I have been here before and have nothing but praise for everything except the lack of variety of appealing vegetarian selections at each of their restaurants (we did not visit the steak house, so this would be the cafe, the lobby bar, and the sports bar.). Options pretty limited. Also, the light show is much less dramatic than my visit of 2 years ago. Definitely not something I'd make a point to see the way it is now. Great large bathroom in the guest rooms, great hairdryer, nice beds and tv, courteous housekeeping staff. Will definitely come again.
This is an amazing property - the grounds are immaculate, with lots of stuff to do. I especially love the cafe. I have been here before and have nothing but praise for everything except the lack of variety of appealing vegetarian selections at each of their restaurants (we did not visit the steak house, so this would be the cafe, the lobby bar, and the sports bar.). Options pretty limited. Also, the light show is much less dramatic than my visit of 2 years ago. Definitely not something I'd make a point to see the way it is now. Great large bathroom in the guest rooms, great hairdryer, nice beds and tv, courteous housekeeping staff. Will definitely come again.
6
Maneesh
31 Dec 2024
·
Stayed 3 nights
Food options inside the resort are very bad. Rooms are okay. Room Service is also mediocre.
Food options inside the resort are very bad. Rooms are okay. Room Service is also mediocre.
6
Norman
2 Mar 2024
·
Stayed 3 nights
Available food service was disappointing and very limited.
Available food service was disappointing and very limited.
4
Meaghen
16 Feb 2025
·
Stayed 3 nights
There was no notice that there was a convention going on with an extra 50,000 people and the hotel did not plan accordingly or have any alternative for basic necessities for guest. Waited 20-30 Minutes for elevators just to find a line that took over an hour for coffee and a bagel. No restaurants except the “market” where all food is prepared and under warmers. When I tried to call for room service I was informed that it was simply the food from the market brought up to my room. Nothing fresh!!! Over priced food for poor quality “fast food” quality food. I am sure the hotel would be great if there was not 50,000 extra people who were using all the amenities, elevators and restaurants but the idea that I paid close to $900 a night for a premium hotel it was far from premium service
There was no notice that there was a convention going on with an extra 50,000 people and the hotel did not plan accordingly or have any alternative for basic necessities for guest. Waited 20-30 Minutes for elevators just to find a line that took over an hour for coffee and a bagel. No restaurants except the “market” where all food is prepared and under warmers. When I tried to call for room service I was informed that it was simply the food from the market brought up to my room. Nothing fresh!!! Over priced food for poor quality “fast food” quality food. I am sure the hotel would be great if there was not 50,000 extra people who were using all the amenities, elevators and restaurants but the idea that I paid close to $900 a night for a premium hotel it was far from premium service
10
LATISHA
13 Dec 2022
·
Stayed 2 nights
We went to the Gaylord to celebrate my husband's birthday. Check in was awesome. After getting settled, we decided to go downstairs to harbor social. Had an awful experience there. We could not get anyone to take our order for food. Horrible service. The gentleman that served us our drinks for some reason could not take our food order which we told him twice we were ready to order and 30 minutes later still nothing. We left and went to the lobby bar and had a wonderful experience!! Top notch service!! Also an awesome experience at the Old Hickory steakhouse!!
We went to the Gaylord to celebrate my husband's birthday. Check in was awesome. After getting settled, we decided to go downstairs to harbor social. Had an awful experience there. We could not get anyone to take our order for food. Horrible service. The gentleman that served us our drinks for some reason could not take our food order which we told him twice we were ready to order and 30 minutes later still nothing. We left and went to the lobby bar and had a wonderful experience!! Top notch service!! Also an awesome experience at the Old Hickory steakhouse!!
10
Carlton
23 May 2025
·
Stayed 2 nights
My wife and I stayed at the Gaylord and had a great time. The old hickory restaurant has very delicious food. If you are going to stay, get an atrium room. Awesome
My wife and I stayed at the Gaylord and had a great time. The old hickory restaurant has very delicious food. If you are going to stay, get an atrium room. Awesome
8
Thomas
29 Dec 2022
·
Stayed 2 nights
Room was good but needed a microwave. The breakfast stunk. $90 for two breakfasts that had COLD SCRAMBELED eggs, cold bacon and sausage. There was no hot fresh breakfast station. Terrible o pay $38 a person . No breakfast options around hotel. . Would have to get in your car and drive into Alexandria or 5-10 mile to get a fried eggs or waffles
Room was good but needed a microwave. The breakfast stunk. $90 for two breakfasts that had COLD SCRAMBELED eggs, cold bacon and sausage. There was no hot fresh breakfast station. Terrible o pay $38 a person . No breakfast options around hotel. . Would have to get in your car and drive into Alexandria or 5-10 mile to get a fried eggs or waffles
8
Roberto
1 Jan 2025
·
Stayed 1 night
Hickory restaurant expensive and food quality not good for the price
Hickory restaurant expensive and food quality not good for the price
4
Aaron
2 Dec 2023
·
Stayed 1 night
The service in the hotel was disappointing. The restaurants were incredibly slow. We wanted to grab a drink and share appetizers at the Belvedere Lobby Bar, but they appeared to have one bartender. It took 20 minutes between ordering and get our first drink. We ate breakfast in Old Hickory the next morning. It took 10 minutes before a hostess even came up to acknowledge us. Once seated, we ordered immediately, but it took 15 minutes to be served coffee and 30 minutes to get our food. The food was delicious, but expensive. We also had a problem at check-in. When we were checking in, the desk associate (not sure if their title) mentioned to me that it looked like I already checked in online. I said, “No, I haven’t done anything since I booked it.” He said, “No, you must have already checked in online.” We both said that was weird because I had not. He checked me in and gave me room keys. When we opened the door and walked into our room we were surprised to find someone else already in the room laying in the bed watching TV. That was uncomfortable for everyone. We went back to the desk, they apologized, and assigned us a new room, which thankfully was not occupied by anyone else. The hotel room was nice and was decorated for Christmas, which was nice. We missed our window to see the ice show because of how long breakfast took. They let us use the tickets but we ran out of time based on the rest of our schedule.
The service in the hotel was disappointing. The restaurants were incredibly slow. We wanted to grab a drink and share appetizers at the Belvedere Lobby Bar, but they appeared to have one bartender. It took 20 minutes between ordering and get our first drink. We ate breakfast in Old Hickory the next morning. It took 10 minutes before a hostess even came up to acknowledge us. Once seated, we ordered immediately, but it took 15 minutes to be served coffee and 30 minutes to get our food. The food was delicious, but expensive. We also had a problem at check-in. When we were checking in, the desk associate (not sure if their title) mentioned to me that it looked like I already checked in online. I said, “No, I haven’t done anything since I booked it.” He said, “No, you must have already checked in online.” We both said that was weird because I had not. He checked me in and gave me room keys. When we opened the door and walked into our room we were surprised to find someone else already in the room laying in the bed watching TV. That was uncomfortable for everyone. We went back to the desk, they apologized, and assigned us a new room, which thankfully was not occupied by anyone else. The hotel room was nice and was decorated for Christmas, which was nice. We missed our window to see the ice show because of how long breakfast took. They let us use the tickets but we ran out of time based on the rest of our schedule.
8
Dezra
13 Apr 2025
·
Stayed 1 night
$43. A day self parking is ridiculous for guests staying at resort. Food is pricey inside hotel Plenty of walking optione
$43. A day self parking is ridiculous for guests staying at resort. Food is pricey inside hotel Plenty of walking optione
Was this helpful?
AI-generated summary based on recent guest reviews
10
Felix
3 weeks ago
·
Stayed 2 nights
My wife’s 50 th birthday get away . She enjoyed the food , spa day and lots of fun around the area . Remarkable hotel experience. Met one of the staff from Ghana , John is amazing, give him recommendation . We plan to return for another event. Awesome hotel experience, we took a lot of photos
My wife’s 50 th birthday get away . She enjoyed the food , spa day and lots of fun around the area . Remarkable hotel experience. Met one of the staff from Ghana , John is amazing, give him recommendation . We plan to return for another event. Awesome hotel experience, we took a lot of photos
10
VANESSA
3 weeks ago
·
Stayed 1 night
Everything about my stay was excellent
Everything about my stay was excellent
10
robert
9 Aug 2026
·
Stayed 1 night
It is not a river view room as advertised
It is not a river view room as advertised
6
Sarah
6 Aug 2026
·
Stayed 2 nights
We met my son, daughter-in-law and our grandchildren here to help my son entertain the kids while my DIL attended a conference. While the pool was fun for the kids DC was quite a distance so the location was not ideal.
We met my son, daughter-in-law and our grandchildren here to help my son entertain the kids while my DIL attended a conference. While the pool was fun for the kids DC was quite a distance so the location was not ideal.
8
Ruth
29 Jul 2026
·
Stayed 3 nights
.
.
FAQs about Gaylord National Resort & Convention Center
Is parking available at the property?
Yes, parking is available on-site. Self-parking is subject to charges, with a fee of USD 50 per day for covered parking. Valet parking is also available for USD 75 per day, both with in/out privileges.
Is breakfast offered at the hotel?
Yes, the hotel offers to-go breakfasts daily from 6:00 AM to 11:00 AM for a fee. The cost is approximately USD 19 to 27 for adults and USD 10 to 14 for children.
Does the hotel allow pets?
The hotel does not allow pets, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge. Guests can arrange the transfer by contacting the hotel directly.
What accessibility features does the hotel offer?
The hotel provides step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available, ensuring comfort for guests with disabilities.
What is the hotel's location in relation to nearby attractions?
The hotel is located on the waterfront in National Harbor, within a 5-minute drive of The Capital Wheel and MGM National Harbor Casino. It is approximately 9.6 miles from the National Air and Space Museum and 10.2 miles from Capital One Arena.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool, which is accessible from 8:00 AM to 10:00 PM. Guests can enjoy the pool year-round.
What are the hotel's policies for guests staying with children?
Children are welcome at the hotel. The minimum age for children to stay for free is not specified, but the hotel is family-friendly and offers various amenities suitable for families.
What are the policies regarding extra beds and cribs?
The hotel offers cribs and rollaway beds, subject to availability. Guests are encouraged to request these in advance, and additional charges may apply for extra beds.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 452.8309804626465USD
- 2026-09-17: 311.71333159057616USD
- 2026-09-18: 386.1262082836914USD
- 2026-09-19: 275.69044553436277USD
- 2026-09-20: 271.7093518280029USD
- 2026-09-21: 309.5695268554687USD
- 2026-09-22: NO DATA
- 2026-09-23: 541.4715177832031USD
- 2026-09-24: 316.2147745916748USD
- 2026-09-25: 267.89421664245606USD
- 2026-09-26: 254.9078352947998USD
- 2026-09-27: 254.9078352947998USD
- 2026-09-28: 1720.7353572070313USD
- 2026-09-29: 1712.9296444702147USD
- 2026-09-30: 640.3567813525391USD
- 2026-10-01: 312.7092229571533USD
- 2026-10-02: 280.7212834197998USD
- 2026-10-03: 276.857221411438USD
- 2026-10-04: 271.57780511413574USD
- 2026-10-05: 325.8948176385498USD
- 2026-10-06: 781.1328014453125USD
- 2026-10-07: NO DATA
- 2026-10-08: 321.67224525634765USD
- 2026-10-09: 272.1168065548706USD
- 2026-10-10: 272.1168065548706USD
- 2026-10-11: 351.7083008239746USD
- 2026-10-12: NO DATA
- 2026-10-13: 995.7577863586425USD
- 2026-10-14: 254.9078352947998USD
- 2026-10-15: 285.8202261804199USD
- 2026-10-16: 372.5121752111816USD
- 2026-10-17: 294.78321341918945USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: 726.9349943652344USD
- 2026-10-21: 1094.3429326916503USD
- 2026-10-22: 698.8116252124023USD
- 2026-10-23: 272.8736734753418USD
- 2026-10-24: 309.72158391784666USD
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 636.233815637207USD
- 2026-10-28: 278.5701510559082USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 318.46344505737306USD
- 2026-11-01: 420.12584487548827USD
- 2026-11-02: 393.3762834082031USD
- 2026-11-03: 397.95738369445803USD
- 2026-11-04: 1281.5701590039062USD
- 2026-11-05: NO DATA
- 2026-11-06: 285.8202261804199USD
- 2026-11-07: 273.8695473117065USD
- 2026-11-08: 291.7955568496704USD
- 2026-11-09: 300.6191263092041USD
- 2026-11-10: 311.767394765625USD
- 2026-11-11: 314.4324428363037USD
- 2026-11-12: 294.78321341918945USD
- 2026-11-13: 569.6486696276855USD
- 2026-11-14: NO DATA
- 2026-11-15: 652.3074777514648USD
- 2026-11-16: 462.09264746032716USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for to-go breakfast: approximately USD 19 to 27 for adults, and USD 10 to 14 for children
- Fee for in-room wireless internet: USD 6.99 per day (rates may vary)
- Fee for in-room wired internet: USD 14.99 per day (rates may vary)
- Covered self parking fee: USD 50 per day (in/out privileges)
- Covered valet parking fee: USD 75 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Billiards
Pool indoor
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Poolside bar
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Valet parking
Parking (Limited)
Parking Onsite
Internet
WiFi