Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.

What is the hotel's location in relation to nearby attractions?

The hotel is located in the heart of Guapiles, just 0.2 km from Centro America Autonomous University and 0.8 km from Guapiles Central Park. It is also 14.1 km from Braulio Carrillo National Park.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational seasonally.

What are the policies regarding children staying at the hotel?

Children are allowed at the property, but they may not be eligible for complimentary breakfast.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

Hotel Suerre

What guests think

At Hotel Suerre, travelers frequently note friendly, helpful staff, convenient on site amenities such as pools, gym and parking, and a generally clean, comfortable environment that works well for business stopovers, families, and trips toward Tortuguero.

Rooms are often spacious and quiet, though some feel dated, with firm or small beds, hot water or TV issues, and mixed in room Wi Fi performance. Breakfast and the restaurant receive frequent praise, with a few notes about limited variety or taste, and occasional service lapses like billing disputes or check in miscommunications. Facilities are generally appreciated, but guests mention periodic pool closures or early closing times, gym noise, and cleanliness concerns in the kids areas. Expect a comfortable, amenity rich stay with some variability in rooms and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pools, gym, activity areas, and easy parking, noting plenty to do on site. Some report periodic pool closures or early closing times and noise from the gym.

Related guest reviews

8

Ethan and Michelle

13 Aug 2024

·

Stayed 5 nights

The room was clean and breakfast was delicious. Unfortunately the pool was "under maintenace" and we had a toilet issue I had to ask them to fix more than once. Staff was friendly.

8

MARCO

25 Mar 2025

·

Stayed 2 nights

Excelente piscina. Pero el domingo la cierran junto con el área social a las 6 pm. Demasiado temprano.

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8

Tatiana

27 Jan 2025

·

Stayed 1 night

Hotel familiar y conveniente para negocios o estadías cortas. Tiene piscina y algunas áreas para caminar en los alrededores. Desayuno típico variado y con frutas.

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8

Lewin

27 Oct 2023

·

Stayed 2 nights

We really enjoyed the playground and adult pool facilities. Unfortunately, there was lots of iguana poo on the playground which we asked to be removed. The kids pool was pretty dirty as well. Some staff was really nice! The breakfast we did not like as of choice and taste but I guess that very subjective. The gym access was a plus for me but overall there was lots of noise from gym and it’s classes.

10

David

18 Apr 2024

·

Stayed 1 night

La mejor hotel en Guapiles, no se comparar a ningún otro lugar. Desayuno buffet, piscinas, gymnasio grande, y los cuartos son decentes.

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10

Juan Carlos

1 Sept 2025

·

Stayed 1 night

Un hotel excelente... el personal como pocos, super amable superservicial supereducados súper atentos y el hotel impecable con gran parqueo y el restaurante con excelentes servicios.

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10

Sharon

24 Mar 2024

·

Stayed 1 night

Fantastic pool to use Restaurant very good too

10

Kit Shan

9 Apr 2024

·

Stayed 1 night

The environment was comfortable. The swimming pool and the activity center were great.

8

Landon

8 Aug 2024

·

Stayed 1 night

Place was nice food was good. Beds were small and not real comfortable, Same with pillows. We booked for big pool and it was closed .

6

Gina

21 Jul 2025

·

Stayed 1 night

Nice facilities overall. The restaurants, pools and gym were nice. The room could benefit from an update

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Cleanliness

Reviews frequently describe the rooms and grounds as clean. A few note issues such as dirty kids areas, a dirty bathtub, or floors needing re-cleaning.

Related guest reviews

2

Julisa

15 Jan 2023

·

Stayed 6 nights

When I checked in floor was not clean, I had to call the front desk to ask them to send someone to clean the floors, the pictures above is how the room looks when I asked them to clean my room. I checked out a day earlier because I was not able to sleep at all mattress we not good.

10

Raul

8 Dec 2024

·

Stayed 1 night

Hotel Has improved over the years it is clean and comfortable easy parking and conveniently located.

8

Esteban

11 Oct 2025

·

Stayed 2 nights

Habitación limpia, desayuno con varias opciones y personal amable

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8

Lewin

27 Oct 2023

·

Stayed 2 nights

We really enjoyed the playground and adult pool facilities. Unfortunately, there was lots of iguana poo on the playground which we asked to be removed. The kids pool was pretty dirty as well. Some staff was really nice! The breakfast we did not like as of choice and taste but I guess that very subjective. The gym access was a plus for me but overall there was lots of noise from gym and it’s classes.

10

Brian

15 Sept 2023

·

Stayed 1 night

Nice clean property

10

Juan Carlos

1 Sept 2025

·

Stayed 1 night

Un hotel excelente... el personal como pocos, super amable superservicial supereducados súper atentos y el hotel impecable con gran parqueo y el restaurante con excelentes servicios.

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6

DENIA

26 Feb 2023

·

Stayed 1 night

The receptionist was a little rude, she disrespected me by calling me only by my name, even though she is like my daughter. The price included breakfast, but nobody gave us the tickets for the breakfast and at the restaurant they didn’t want to let us have the food. I came with other friends, and they got bar courtesies, but I didn’t. The bathtub was a little dirty, there were no coffee cups to drink coffee. We were 3 perdona, but there were only 2 towels

10

steve

14 Dec 2023

·

Stayed 1 night

Hotel Suerre is a beautiful and comfortable hotel. The rooms and grounds are spotlessly clean and the included breakfast buffet was excellent. The photos on their website don't do the hotel justice. We were pleasantly surprised at how modern, quiet and clean the rooms were. The front desk and restaurant staff were all helpful and kind, as well.

8

Justin

10 Jan 2026

·

Stayed 1 night

Quiet clean and relaxing

10

Omar

21 Sept 2025

·

Stayed 1 night

Me quedé de trabajo y fue muy buena experiencia, buena comida y cuartos limpios con todo lo necesario para estar bien, la atencion del personal es de lo mejor.

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Rooms

Many describe rooms as spacious, quiet, and comfortable, with new beds in some units and strong Wi Fi for some. Others report dated furnishings, firm or small beds, hot water or TV problems, and unreliable in room Wi Fi.

Related guest reviews

10

Luis Guillermo

21 Jan 2026

·

Stayed 2 nights

Muy buen lugar. El ingreso fue eficiente, la habitación espaciosa. Buen internet. Comida a buen precio y deliciosa. Pidan el menú de bocas, las porciones son suficientes. Volvería.

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10

Robert

23 Apr 2025

·

Stayed 1 night

Great reception, good food, large & confortable room. We were even greated by a large iguana on last morning. Keep up the good work.

6

Katja

9 Jun 2024

·

Stayed 1 night

There was wifi but it did not work in the rooms. The advice given to me was to login outside then go into the room. It could not be maintained. For a place advertising as a sports and conférence center this was not convenient. I noticed that other guests were like I stuck outside on the balcony working on computers or on virtual calla. This was a big negative for me.

6

Sara

26 Apr 2023

·

Stayed 1 night

the hotel is basically a sports center for the town. people come in to use the gym and the pool. the room was old and had issues with the hot water. the hot tub was not really hot either. overall not a place where I would want to spend multiple days.

10

jeff

31 Dec 2025

·

Stayed 1 night

Staff is always great. The new beds in some of the deluxe rooms is appreciated. The new property wide wifi is outstanding - it works great throughout the property. Thank you for both upgrades.

8

Ingrid

3 Dec 2024

·

Stayed 1 night

Andrés made us feel very welcomed and was very attentive to our needs. Although the furniture in the room was a little worn down, we still enjoyed our stay. And it was very convenient to be able to park our rental car directly in front of where we were staying.

8

Juan Carlos

12 May 2024

·

Stayed 1 night

El colchón demasiado duro

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8

Gustavo

26 Jan 2025

·

Stayed 1 night

El hotel está bien , algunos tvs. No funcionan bien pero el personal es muy amable

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8

Landon

8 Aug 2024

·

Stayed 1 night

Place was nice food was good. Beds were small and not real comfortable, Same with pillows. We booked for big pool and it was closed .

6

Gina

21 Jul 2025

·

Stayed 1 night

Nice facilities overall. The restaurants, pools and gym were nice. The room could benefit from an update

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Service

Staff are widely praised as friendly, attentive, and efficient at reception and the restaurant. However, a few guests mention rudeness, billing or refund disputes, and follow ups needed for maintenance.

Related guest reviews

8

Esteban

13 Nov 2025

·

Stayed 2 nights

Personal amable y a nivel de comida muy bien

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8

Randy

21 Apr 2025

·

Stayed 1 night

The Sevices was quick and the staff was very friendly.

10

Robert

23 Apr 2025

·

Stayed 1 night

Great reception, good food, large & confortable room. We were even greated by a large iguana on last morning. Keep up the good work.

4

Henry

9 Jun 2024

·

Stayed 2 nights

Todo estuvo bien en el hotel solo que me tuve que ir antes de la fecha y no me realizaron Rembolso del dinero

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10

Juan Carlos

1 Sept 2025

·

Stayed 1 night

Un hotel excelente... el personal como pocos, super amable superservicial supereducados súper atentos y el hotel impecable con gran parqueo y el restaurante con excelentes servicios.

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8

Esteban

28 Nov 2025

·

Stayed 2 nights

El servicio a nivel general es muy buena.

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6

DENIA

26 Feb 2023

·

Stayed 1 night

The receptionist was a little rude, she disrespected me by calling me only by my name, even though she is like my daughter. The price included breakfast, but nobody gave us the tickets for the breakfast and at the restaurant they didn’t want to let us have the food. I came with other friends, and they got bar courtesies, but I didn’t. The bathtub was a little dirty, there were no coffee cups to drink coffee. We were 3 perdona, but there were only 2 towels

10

steve

14 Dec 2023

·

Stayed 1 night

Hotel Suerre is a beautiful and comfortable hotel. The rooms and grounds are spotlessly clean and the included breakfast buffet was excellent. The photos on their website don't do the hotel justice. We were pleasantly surprised at how modern, quiet and clean the rooms were. The front desk and restaurant staff were all helpful and kind, as well.

2

Joe

9 Jun 2023

·

Stayed 1 night

This hotel is set on taking advantage of their customers. They try to charge me three times for the same girl twice real speedy once when I checked in and then double the price the day I was leaving hotel is nice but the management is horrible. All they want us to swipe your credit card they don't care where winter how just give us the plastic.

10

Omar

21 Sept 2025

·

Stayed 1 night

Me quedé de trabajo y fue muy buena experiencia, buena comida y cuartos limpios con todo lo necesario para estar bien, la atencion del personal es de lo mejor.

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Location

Considered convenient for stopovers and trips toward Tortuguero, with a generally quiet and safe feel inside the property. One review warns that walking in the surrounding area can feel unsafe.

Related guest reviews

8

Tatiana

27 Jan 2025

·

Stayed 1 night

Hotel familiar y conveniente para negocios o estadías cortas. Tiene piscina y algunas áreas para caminar en los alrededores. Desayuno típico variado y con frutas.

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10

Raul

8 Dec 2024

·

Stayed 1 night

Hotel Has improved over the years it is clean and comfortable easy parking and conveniently located.

10

Victor

28 Jan 2024

·

Stayed 1 night

Un hotel tranquilo y seguro

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10

Stephen

3 Jul 2025

·

Stayed 1 night

Very nice safe quiet good dinner, pool, great breakfast

8

marie-laure

20 Aug 2023

·

Stayed 2 nights

Bonne alternative pour visiter Tortuguero une journée

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8

Gustavo

27 Oct 2024

·

Stayed 1 night

La propiedad está muy bien , al rededor es peligroso caminar afuera . Pero el personal es bueno

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10

NOLAN

4 Sept 2023

·

Stayed 2 nights

Very good for stopping when traveling

10

steve

14 Dec 2023

·

Stayed 1 night

Hotel Suerre is a beautiful and comfortable hotel. The rooms and grounds are spotlessly clean and the included breakfast buffet was excellent. The photos on their website don't do the hotel justice. We were pleasantly surprised at how modern, quiet and clean the rooms were. The front desk and restaurant staff were all helpful and kind, as well.

10

Cyndi

16 Dec 2022

·

Stayed 19,341 nights

Amazing property with all the amenities and a delicious included breakfast. My only wish was I had a full day to enjoy it, as we stopped here quick stay as a launch pad out to Torteguero. We Would stay again!

10

federico

1 Nov 2023

·

Stayed 1 night

Muy cómodo, todo bien. Buena opción en ruta hacia el Caribe.

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Dining

Breakfast and the restaurant earn consistent praise for taste and value. Some guests wanted more breakfast variety or did not enjoy the options.

Related guest reviews

10

Luis Guillermo

21 Jan 2026

·

Stayed 2 nights

Muy buen lugar. El ingreso fue eficiente, la habitación espaciosa. Buen internet. Comida a buen precio y deliciosa. Pidan el menú de bocas, las porciones son suficientes. Volvería.

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8

Esteban

11 Oct 2025

·

Stayed 2 nights

Habitación limpia, desayuno con varias opciones y personal amable

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10

Juan

13 Apr 2025

·

Stayed 5 nights

Excellent and convenient. Could benefit of more variety offered for breakfast.

10

Stephen

3 Jul 2025

·

Stayed 1 night

Very nice safe quiet good dinner, pool, great breakfast

8

Lewin

27 Oct 2023

·

Stayed 2 nights

We really enjoyed the playground and adult pool facilities. Unfortunately, there was lots of iguana poo on the playground which we asked to be removed. The kids pool was pretty dirty as well. Some staff was really nice! The breakfast we did not like as of choice and taste but I guess that very subjective. The gym access was a plus for me but overall there was lots of noise from gym and it’s classes.

10

Roxana

7 Jul 2025

·

Stayed 1 night

Creo que el restaurante puede ser mejor

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10

Marvin

22 Sept 2025

·

Stayed 1 night

Todo bien, el desayuno, excelente

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10

Cristian

8 Aug 2025

·

Stayed 1 night

Excelente relación calidad precio. Muy bien desayuno y José el Bartender de la piscina muy amable

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10

Sharon

24 Mar 2024

·

Stayed 1 night

Fantastic pool to use Restaurant very good too

10

Omar

21 Sept 2025

·

Stayed 1 night

Me quedé de trabajo y fue muy buena experiencia, buena comida y cuartos limpios con todo lo necesario para estar bien, la atencion del personal es de lo mejor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $84	3 $82	4 $84	5 $78	6 $85	7 $79
8 $78	9 $78	10 $83	11 $83	12 $83	13 $78	14 $80
15 $79	16 $84	17 $83	18 $83	19 $83	20 $79	21 $83
22 $83	23 $79	24 $79	25 $84	26 $79	27 $79	28 $79
29 $79	30 $83

Hotel Suerre

About this property

Location

Room options

Deluxe Double Room

Standard Double Room

Guest reviews of Hotel Suerre

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Suerre

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $77
25 $78	26 $82	27 $90	28 $78	29 $77	30 $78	31 $78