31 Street Broadway Hotel

Great place to crash conveniently located.

They demanded extra in "taxes" when we checked in that was not mentioned in the listing, and it could only be in cash. They also had me pay a hefty security deposit that was not in the listing that I better get back. The guy that checked us in was not very helpful and quite rude. The bathrooms and showers were disgusting and I don't think they were cleaned very often. Tasty being said, the location was amazing, so I'd say it was worth all the hastle.

There was not bathroom

Personal hostil

I brought my family of 5 here for 5 days and 4 nights. We stayed on the first floor. I was told that different companies own different floors. The heating radiator in the room was leaking water, I told the front desk employee and nothing happened. There were 5 towels and no wash clothes in our room. I called the lady attached to this floor and was told that there are no wash clothes. After the first day or 2 I called to get more towels as ours were now dirty from my family bathing in the community shower. I was told that I could not have any more towels. Later, we ran out of toilet paper. I called again and was told by the same lady, that they do not give out more toilet paper. I'm 42 and have traveled the world more than once. This is the worst service I have ever received in the entire world. I was trying to save money by booking this place, that was a mistake. We had a blast in the city and did not let this poor excuse of a hotel bring us down. We went and purchased our own toilet paper, towels, and wash clothes that we packed up and took home.