Residence Inn Cincinnati Airport

The location was excellent for our trip to special spots we wanted to see. We enjoyed walking the property, we felt safe!! Guest laundry and breakfast and amenities were great!!

perfect for our group especially with outdoor pool and a basketball court. I hope they will place one more basketball court so two groups can play.

Great stay! The suites was spacious, comfortable, and clean. ALL staff were super helpful and kind. They provided down-free bedding upon request. The breakfast was really good, and they accomodated my dietary needs. Both the pool and the gym were nice. And all at an affordable price!

We choose this place because of the location to the airport, the 24 hour transfer to the airport service and the cost. It is a big beautiful room. Nice and comfy. And if we were to need to stay longer than a couple days, this is perfect (plenty of room and places to sit, nice kitchen are with small microwave, fridge and stove).

Housekeeping should not be banging on the door at 8 am when checkout is 11. We were woke up needlessly. Ridiculous. Let guest turn in keys and have them clean rooms. Also you need ice machines in your hotel. Will not stay again. Also credit card charged 170$ fee you won’t refund for no reason.

Separate buildings

the elevators too far from the room, breakfast was terrible. online the description of the rooms could be better does not mention microwave or full kitchen. plz work on theses items u might get more guest i almost passed on this hotel until i called and asked questions

Had walk outside in order to get to rooms or lobby for breakfast- was not made clear before booking

Front desk staff very nice. The lobby is very inviting and cozy. Clean parking lot.

The staff was excellent. My room was dirty with an ant problem, there was no toilet paper and no extra linens. The mattresses had stains on them. The staff addressed my issues. The morning crew were very friendly during my stay and the breakfast service was good.

Hotel room was very clean and the breakfast was amazing.

Old disgusting property. Dust on top of refrigerator from 10 years ago. Cookware is disgusting.

Clean and comfortable

The room was really quite dirty. There wasn’t any bedding for the pullout sofa- we had to go to the office and they had to “hunt” some down. The hallways and our room wreaked of marijuana. I probably used 1/2 a bottle of body spray to try and mask the smell

Very clean property

Hotel room was clean and great..Staff was excellent.

The daily breakfast was delicious. Room and grounds were clean and well maintained. We was nice having 2 bedrooms and 2 bathrooms and a living area.

The food was bland. The customer service was fine. The room was outdated, for example, the carpet was coming up and the kitchen table had paint peeling off of it. The worse part was that there was a big white stain on the brown couch, underneath the couch pillows. It’s easy for housekeeping to miss it, but we were going to let our little daughter sleep on the pull out couch bed and that’s when we saw it. It looked like a man’s bodily fluids.

We stayed for 7 total days, choosing it based on Expedia ratings. The only reason not a 1 star is that the front desk worked with us as well as they could to make things right. That said, they didn't have much to work with. The 1st room: - 1st floor ADA, next to an exit (one of my requests to avoid) - not clean - furniture in main room filthy - didn’t want to touch them - floor and shower in ADA bathroom not clean at all - walls/light switches had visible dirt - tub in non-ADA room had chunks missing (foot hazard) - main TV did not work - able to use the room next door for showers - only redeeming part of night one. The 2nd room (2nd floor, less traffic; rest of our stay): - again, chunks missing in tubs, not as bad - we worked around it - still not clean - silver/flatware had blatant residue (not just particles, not washed - I have pics) - furniture had stains - never sat in the chair - bathroom faucet had crusted stuff - doors/walls not clean - some sort of splattered material (looked like dried blood, *possibly* soda) in master bath above the sink Overall, bad experience. Hotel is tech archaic - NO USB ports, TVs very old. Breakfast is decent, except eggs - strange consistency, like tofu; available seating very minimal (prob 30 ppl max). Maid service available ONLY by request (24-hr notice) and ONLY if they can accommodate, which we were not told (we found out day 3, when we asked the front desk about it).

The biggest problem was the shower. With no shower door the water sprayed all over the floor. The floor in the shower was so slippery, we almost fell. I was told by the front desk all studio were this way. Not good!

Great stay! The suites was spacious, comfortable, and clean. ALL staff were super helpful and kind. They provided down-free bedding upon request. The breakfast was really good, and they accomodated my dietary needs. Both the pool and the gym were nice. And all at an affordable price!

Stayed 2 nights and very much enjoyed the extra space in the room and the amenities. Little kitchen offered savings opportunities. The breakfast offered in the lobby was excellent! I'd stay there again.

This hotel was nice as the location was easy to get to and the ability for 3 people to have separate suites in one room provided good sleep. It is at the end of a runway, but the planes were not disruptive. The hotel could use a refresh, as it age was showing (older paint, no USB ports, etc.) However it was clean, the staff was friendly, and the breakfast was good.

We choose this place because of the location to the airport, the 24 hour transfer to the airport service and the cost. It is a big beautiful room. Nice and comfy. And if we were to need to stay longer than a couple days, this is perfect (plenty of room and places to sit, nice kitchen are with small microwave, fridge and stove).

Great room, we just stayed for one evening to catch an early flight. Either way, super comfortable and really nice well equipped room!

Nice hotel with suites. We loved utilizing the full fridge and two bedrooms

Shower was incredible small.

Very spacious rooms

Was placed in room at end of hall... with a "mechanical room" next to it which contained loud motorized systems that switched on at random times through my entire stay, sometimes for up to ten minutes at a stretch.

I truly enjoyed my stay at the Residence Inn. A friend and I both had the suites with queen beds. The accommodations where Perfect! Spacious! And the bedding was absolutely DIVINE! The staff was so friendly and went out of their was to address a couple of issues I encountered and then some. The complimentary breakfast was so inclusive, everything you could want for breakfast was there. I also used the gym and it was clean and inviting! Thank you for making my stay so enjoyable. I will be staying with Residents Inn again!

Had several calls pre-arrival that were handled well. Accepted our 2 cats very happily, and probably the best General Manager in the hotel business. Thank you Brian for the effective handling and kindness to 2 traveling seniors. You are a kind man.

Great stay! The suites was spacious, comfortable, and clean. ALL staff were super helpful and kind. They provided down-free bedding upon request. The breakfast was really good, and they accomodated my dietary needs. Both the pool and the gym were nice. And all at an affordable price!

Staff was great ,curteous, helpful. Breakfast was very nicel! Wanted to love the hotel but the devils in the details Rule for housekeeping totally unacceptable (must request service 1 day prior). Linen improperly installed or didn't fit. No luggage stools, 3 tv's 2 remotes. Common area carpet worn. Fresh linen or towels occupants responsibility. Too many minor details but i would consider it again

We've been using this hotel every year to send our students to the Creation Science camp and to Noah's Ark. The hotel's customer service quality is always above our expectation. Their communication is proactive and excellent. They always make sure that we are aware of what's happening around. The staffs are always very helpful and kind. Especially Jordan at the front desk is an amazing lady; so professional, kind, friendly, and provides excellent customer support! She goes an extra mile to help us when it was not her fault. She always makes sure the hotel meets our needs.

It was very nice,the only issue i had was the breakfast kitchen staff..if you asked for something they were very rude 2 different ladies on 2 different days...i would definitely stay again & tell my friends to...Thank you for the kindness of the other staff

Great staff very friendly and helpful.

It was a fast check-in and the personnel friendly.

Staff was reluctant to give service. When requesting towels for room was told to come and get them ourselves. People knocking on our door yelling at us. Property was clean. Room was average except for leaking shower ( why we needed the towels). Service was really bad. It was like the staff did not want to wait on us. Surroundings were poor almost hostle.

Staff was amazing. They were friendly and welcoming. They allowed me to check in early, which was amazing since I had an early flight that didn't go well.

The location was excellent for our trip to special spots we wanted to see. We enjoyed walking the property, we felt safe!! Guest laundry and breakfast and amenities were great!!

This hotel was nice as the location was easy to get to and the ability for 3 people to have separate suites in one room provided good sleep. It is at the end of a runway, but the planes were not disruptive. The hotel could use a refresh, as it age was showing (older paint, no USB ports, etc.) However it was clean, the staff was friendly, and the breakfast was good.

Ideal location close to CVG

We choose this place because of the location to the airport, the 24 hour transfer to the airport service and the cost. It is a big beautiful room. Nice and comfy. And if we were to need to stay longer than a couple days, this is perfect (plenty of room and places to sit, nice kitchen are with small microwave, fridge and stove).

This was a perfect place before traveling. Staff was super when checking into the property. We will stay here again!

Enjoyed stay with very nice accommodations and various amenities nearby!

Huge rooms super convenient close to airport stuff super nice charismatic we love it!

It was an overnight stay. It was convenient and clean.

Nice area, close to the airport.

Convenient and priced right. Suggest a door to separate the bathroom sink area from the bed area. Using the bathroom at night could awaken others.

Hotel room was very clean and the breakfast was amazing.

I truly enjoyed my stay at the Residence Inn. A friend and I both had the suites with queen beds. The accommodations where Perfect! Spacious! And the bedding was absolutely DIVINE! The staff was so friendly and went out of their was to address a couple of issues I encountered and then some. The complimentary breakfast was so inclusive, everything you could want for breakfast was there. I also used the gym and it was clean and inviting! Thank you for making my stay so enjoyable. I will be staying with Residents Inn again!

Great stay! The suites was spacious, comfortable, and clean. ALL staff were super helpful and kind. They provided down-free bedding upon request. The breakfast was really good, and they accomodated my dietary needs. Both the pool and the gym were nice. And all at an affordable price!

Stayed 2 nights and very much enjoyed the extra space in the room and the amenities. Little kitchen offered savings opportunities. The breakfast offered in the lobby was excellent! I'd stay there again.

It was very nice,the only issue i had was the breakfast kitchen staff..if you asked for something they were very rude 2 different ladies on 2 different days...i would definitely stay again & tell my friends to...Thank you for the kindness of the other staff

We had a very nice stay. Only complaints would be not enough places to sit comfortably in living area and the shower curtain was way too short for the tub. This resulted in a very wet floor, which we dried up easily enough. We asked for extra blankets for the pull out and the nice lady gave us sheets and blankets both. Breakfast was good and plentiful.

The daily breakfast was delicious. Room and grounds were clean and well maintained. We was nice having 2 bedrooms and 2 bathrooms and a living area.

the elevators too far from the room, breakfast was terrible. online the description of the rooms could be better does not mention microwave or full kitchen. plz work on theses items u might get more guest i almost passed on this hotel until i called and asked questions

Convenient location ! Staff was nice and efficient. Needs Updating . Breakfast was very minimum. I let them know when we were leaving that the bath vanity sink faucet was awkward to get completely off & our efficiency had uneven cooling. To me it fell short for the charges.

Great stay, breakfasts were the best. Marisa provided excellent customer service!