Name: Hyatt Place Chicago Schaumburg
Address: 1851 McConnor Parkway, Schaumburg, Illinois, United States of America, Schaumburg, Illinois, US
Price range: $101–$389 per night
Rating: 8.4

What guests think

Across recent reviews of Hyatt Place Chicago Schaumburg, travelers often highlight spacious, comfortable rooms, generally clean facilities, friendly staff, and a convenient location near Woodfield Mall and major roads, with the included breakfast frequently noted as a practical perk.

Common frustrations include the indoor pool being closed or uncomfortably cold, intermittent hot-water and low-pressure showers, and very small bathrooms. Some guests also mention traffic noise in certain rooms, temperature control or Wi‑Fi issues, and inconsistent housekeeping or customer service. Expect a convenient, budget-friendly stay with roomy layouts, but check pool and maintenance status before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is available, but the indoor pool is frequently closed for extended maintenance or uncomfortably cold. A few guests also noted elevator issues and that there is no on-site laundry.

Related guest reviews

8

Paul

Aug 22, 2025

·

Stayed 2 nights

The hotel was very conveniently located, the breakfast was varied, fresh, and delicious, and the fitness center, while a bit limited, was clean and adequate.

8

Lee

Apr 9, 2024

·

Stayed 1 night

There is NO bar. They have 2 seats that you can get a drink at. It's attached to the check in desk. They alcohol choice limited and mainly Hyatt brand. No restaurant in walking distance. Choose the other Hyatt .5 miles and multiple restaurants and bar/restaurants. The lady checking in at same time also disappointed. She order some frozen chicken tenders. Please remove you have a bar.

4

Erika

Mar 27, 2025

·

Stayed 1 night

The pool has been down for months and that was not noted on the property listing. The only reason we were staying at a hotel was for the pool. This was a staycation during my kids spring break. Very disappointing!

6

Patrice

Jul 2, 2025

·

Stayed 2 nights

Pool was closed all weekend other than that everything was nice and clean

6

Carlos

Sep 2, 2025

·

Stayed 2 nights

Arrived and the sheet was stained, staff was slightly moody when I arrived, could’ve been better, pool was closed so that was a huge let down especially since it’s been out of service for more than a year, do better

8

DRAGAN

Jul 1, 2024

·

Hotel is like any other Hyatt Place, they all seem carbon copies which is not a bad thing and we stay at them often. This one had issues with internet on three separate days, power going out, fire alarm going off, one of two elevators out of service, all in the space of 14 days. Pool was out of service for the entire stay. Strange for a hotel that looks to have been fairly recently renovated. Maybe just bad luck on our part or they need to work on maintenance.

8

Erin

Jul 29, 2025

·

Stayed 6 nights

Overall a good stay but on the pricey-side. Pool was closed for "maintenance" and has been closed for 2 years, so that was disappointing. Good complimentary breakfast. Nice room, good size, comfy bed. The bathroom, just the toilet and shower, the sink was outside the bathroom, was small but the shower was nice. Free wifi with no log in. Staff we nice. No big compliments and enjoyed the stay.

8

Arlin

Sep 27, 2023

·

Stayed 4 nights

Hotel did not have a laundry room. Had to use outside laundry since they didnt have.

8

Rick

Jun 23, 2024

·

Stayed 4 nights

Overall its a nice hotel, however the pool was down for maintenance for what seems quite a while. I asked when it would be fixed sounded like not time soon. We picked this hotel for breakfast and a pool. Now have 3 kids who couldnt swim. This should of been communicated in some way.

8

Rodger

Mar 26, 2025

·

Stayed 3 nights

Nice property, convenient to Woodfield Mall. Booked this hotel so our grandkids could use the indoor swimming pool, only to find out that it was closed for repair. This information should be available online when someone is booking a room.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean, well-kept rooms and public areas. However, recurring complaints cite stained linens, odors, pests, and missed details, indicating inconsistent housekeeping.

Related guest reviews

8

Emma

Jun 9, 2025

·

Stayed 3 nights

Quiet area, nice and clean rooms, breakfast food was excellent. Overall amazing Hotel, will definitely stay here again.

2

William

Jun 6, 2025

·

Stayed 3 nights

The room was not clean, sticky soda rings on the table, desk and counter. The mirror for the restroom sink was missing. Guessing it broke and didn't get replaced. The night (9pm) receptionist spends more time on the phone with someone than actually working. You have to walk up to her and get her attention because she is distracted on a video chat.

2

Joel

May 18, 2025

·

Stayed 1 night

Asked for high floors and ended up on the 2nd floor right next to the elevator also went to shower and seen ants all over the floor

4

Rachel

Sep 3, 2024

·

Stayed 1 night

The property dirty, upon arrival. We tried moving our reservation but couldn't. Our beds had dog hair in them. When we asked for them to be turned down and linen changed the gentlemen said he couldn't because he was the only one in the facility. We ended up moving rooms because of mold & mildew. Staff was friendly but i want my money back i drove 256 miles to sleep in a chair.

2

Kristina

Feb 13, 2025

·

Stayed 1 night

The bed was hard as a rock, the bathroom was tiny and dirty, the water did not get warm, my feet were black on the bottom by the time we left it was dirty everywhere.

10

Junehyung

Aug 6, 2025

·

Stayed 2 nights

The hotel was overall clean and well maintained, the staff were friendly, and there were plenty of restaurants to choose from nearby.

10

James

Nov 25, 2025

·

Stayed 2 nights

The room was clean and top notch!

10

JILL

Aug 27, 2025

·

Stayed 1 night

Huge and very clean room. Friendly staff with quick check in. I would absolutely stay here again!

4

Kaitlyn

Aug 20, 2025

·

Stayed 1 night

I booked this based off expedia reviews, I was extremely surprised when I got to my room. Not very clean, outdated. Blood stain on the floor next to the bed, earrings on the floor, a used straw in the sink. I’m glad I only stayed one night and it was very late, otherwise I would have left.

10

Marsha

Jun 4, 2024

·

Stayed 2 nights

A very nice stay as we were in the area for a funeral. The hotel staff was terrific and the hotel was spotless! Couldn’t have asked for more.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with separate seating areas and comfortable beds, but many report very small bathrooms and an odd layout. Some rooms face traffic noise or light, and guests occasionally cite thermostat limits, AC noise, or unreliable Wi‑Fi; microwaves are often absent.

Related guest reviews

8

sheeba

Sep 4, 2023

·

Stayed 2 nights

This property has a lot of potential but i guess it all has to come down to management the rep that checked me in her name was KAM super nice young lady amd seemed very hardworking. Here is my introduction to this property it has a small pond right in front if it which should have been clened up now that pandemic is over, how serene would it have been to look down from above and especially bc there's nothing surrounding this property besides Ikea. When you walk into the property there are two half mooned chairs that have covers on them. If these chais are in such mad shaped i suggest have them replaced. Now main part of my stay was the room we have always stayed at Hyatt place this is the first time i felt rooms were clostrofobic instead of having two queen beds we had two twin beds and the sofa couch bed which was broken. Bathroom was so small that sink was outside. This was definitely an archeological fault. i would like the management to take walk up to 621 room and the bathroom to understand what i am talking about. Will we be staying with Hyatt place absolutely but I will make sure nothing like this happens to me again. The only reason i did not do anything thoughout my stay was bc my parents were with me. And it would have sounded pretty bad when i soeak so highly of Hyatt place. Pool was very nicely put and cleaned. Breakfast was very nice and had a good variety.

6

sadika

Aug 21, 2025

·

Stayed 1 night

It had good price, bathroom was too tiny and the television station was beteeen the bed and the living room,which did not make sense,but I was there for only a day

8

Michael

Dec 27, 2023

·

Stayed 2 nights

Very nice desk person at checkin. Big king rooms with seating area and desk area that was very nice. Everything worked well except the WiFi which was nonfunctional the 2 days we were there. The bed was comfy. The room was quiet. The shower was very good. The bathroom layout was such that the toilet was in a cramped area which was a bit weird. Sizeable refridgerator, but no microwave. Plenty of storage places. Limited number of open plugs.

10

Lee

Sep 15, 2025

·

Stayed 2 nights

Spacious room, quiet, clean, comfortable. Didn't like that there was no microwave.

6

Susan

Sep 20, 2025

·

Stayed 1 night

IT WAS NOISY, WE HEARD THE VEHICLES RACING ON THE INTERSTATE ALL NIGHT, THE AIR IN THE ROOM WAS VERY DRY & THE AIR CONDITIONER NOISY. WE ONLY SAW A WORKER WHEN WE CHECKED IN. WE WILL NOT STAY THERE AGAIN.

8

Douglas

Sep 15, 2025

·

Stayed 1 night

Traffic noise was loud and light from the sign came through the edges of the blinds.

10

Jesus Ceferino III

Dec 31, 2024

·

Stayed 2 nights

Room size is great for our family of 5.

8

Adolfo

Oct 12, 2025

·

Stayed 1 night

It was a nice place to stay. The room had some wear and tear on it but it’s not brand new so expected. The one negative was that the thermostat would not let us go lower than 69 degrees so it made for a pretty warm night for sleeping. Breakfast was very good. Better than expected.

4

Noemi

Mar 30, 2024

·

Unfortunately, when I booked this room, I thought a double meant a queen size bed, but turns out a double is smaller than a queen bed. I spoke to someone at the front desk and they informed me that this particular location doesn’t have any queen beds. Only doubles, which kinda looks like a full-size bed and king size beds. I had no idea and I mentioned this to the front desk and they said if I would had booked through Hyatt, I would have received more description of the bed size and I replied with yes, but I would’ve had to pay double. So I ended up having to book another room because the beds were just way too small from my family. Be mindful of this .

10

Michael

Dec 26, 2024

·

Stayed 3 nights

King rooms had plenty of space with a nice desk, a wet bar type area with coffee maker and fridge and a little sink. The sitting area was big enough to sit and visit with 5 of us, and big enough to make a pile of gifts for Christmas morning. Big TV with standard cable channels. Bathroom was a bit small, you had to squeeze in to get the door closed, and the toilet was abutting the shower, but it was quite functional. Included breakfast was meh, but it was easier than going out to find breakfast. Would stay there again.

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Service

Staff are frequently described as friendly and accommodating, with several examples of going above and beyond. That said, some guests report rude or unhelpful interactions, poor communication about outages, and delays when the hotel is understaffed.

Related guest reviews

2

Jesse

Sep 30, 2024

·

Stayed 1 night

My experience was not pleasant and the reservation was not a full-filled purchased which required a king size bed upon arrival we were informed that are reservation was given to someone else without any notification to me and no other options I was force to stay in the hotel that did not meet my accommodations . After entering the room it was noticed that the toilet was not working properly and I had to put my hand in the toilet water to flush otherwise waste with have been sitting in the toilet all night. With all the frustration and disgust I went downstairs to speak to the front desk and they offered to provide another unaccomadating room so I informed them I need to speak with my wife since we had already settled in the room before making the choice of moving to different room, she then indicated to contact her via phone if I wanted to switch rooms. In attempt to contact the front desk the phone was out of order leaving me no choice but to pack our things and go downstairs to get a different room. The reason for choosing the Hyatt was the reputation and quality which I believed I would have received Insult to injury at check out while informing the front desk of the misfortuned incident her customer service was less than poor she found it necessary to dismissive of the situation and therefore I find it necessary to inform corporate operations of the dissatisfaction received. Not to mention I was told that so would receive an email from management and have not

10

Jessica

Oct 15, 2025

·

Stayed 4 nights

I was having horrible asthmatic reaction to other guests dogs and the management went out of their way to accommodate my medical condition, I was so impressed and happy with how professional and accommodating they were. Bravo! Top notch service!

6

Chantris

Nov 10, 2025

·

Stayed 2 nights

Room was good. But staff needed improvement. Most were not friendly and helpful.

10

Rita

Jan 7, 2024

·

Stayed 1 night

This is the third year in a row that we have taken our high school cheer team to back to back competitions in the area. This year we needed to leave the hotel 15 minutes before breakfast was scheduled to start. The hotel manager made arrangements for breakfast to start an hour earlier to accomodate our group!! The staff, rooms, lobby, and breakfast were all amazing. We will stay again next year!!

4

Andrew

Jul 8, 2024

·

Stayed 2 nights

We come to this Hotel twice and sometimes three times a year for the last 4 years. Every time our experience was wonderful except for this time. This time we encounter a really rude cleaner. We were there for two days and two nights, so on Sunday morning around 9am, we did not have clean towels so I step out to go get towels because the room phone was not working. As I step out the door, the cleaner was there cleaning the next room. I asked her for a few towels and she refused. She asked me why do I need towels? To take a shower. Am I leaving today? Yes. So why do I need to shower if I am leaving. I said it was none of her business. She rumble off and then came back to say they were too busy that I should know better to not take a shower if I was leaving. The confrontation was loud and people came out of their room to look. This was worst experience at this hotel.

10

Tasha

May 18, 2025

·

Stayed 1 night

Booked two rooms through a third party and the staff changed our rooms so they can be next to each other very nice she did her best to make sure we was happy with our stay

10

Erin

Oct 7, 2025

·

Stayed 1 night

We ended up at the Hyatt Place on a Friday night after having to leave our original hotel because of mold. I explained our situation to Ela at the front desk and asked about a "mold safe" room. She offered to let me look at rooms before finalizong the booking. The manager showed me a few rooms she thought would be best and let me choose. She even went amd re-scrubbed the bathroom while we checked in! They went above and beyond to make sure I had a safe, healthy night. The room was comfortable, clean, bright, the air smelled clean, and staff was amazing!

8

Thomas

Sep 14, 2025

·

Stayed 1 night

Politer at the front desk very short answers feeling annoyed when asked simple hotel business questions.

10

Athena

Nov 30, 2023

·

Stayed 1 night

Issac was extremely helpful to me when we discovered I had made my reservation for the night after I was meant to stay. He helped me make the correction and I stayed the night I was supposed to. I travel to this area twice a year for a meeting and this is my favorite hotel to stay at. Thank you!

4

Rowanne

Sep 22, 2025

·

Stayed 3 nights

This was one of the worst hotel stays I’ve ever had, and I would never recommend it. The only staff who treated us with any respect were the cleaning crew — they were kind and professional. The front desk, on the other hand, was rude, argumentative, and made us feel unwelcome from the moment we arrived. As people of color, it was very clear that we were being treated differently than other guests. The tone, the lack of basic courtesy, and the overall attitude from the staff made it obvious. On top of that, the location itself felt uncomfortable and gave us the sense that we didn’t belong there. For the price, the experience was completely unacceptable. No one should have to spend their money to be treated this way.

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AI-generated summary based on recent guest reviews

Location

Convenient for shopping and dining near Woodfield Mall, IKEA, and major highways; many find the area safe and quiet. A few note traffic noise or light intrusion in rooms facing the roadway or signage.

Related guest reviews

10

David

Sep 16, 2025

·

Stayed 1 night

Near excellent restaurants.

10

Henrik

Jun 23, 2023

·

Stayed 3 nights

Great hotel overall, one of the best of the whole road trip. The area feels very safe, and the room was large and in very good condition. The only small problem was that the toilet was really load - if you flushed it in the night, you woke everybody up. Breakfast was also very good, with scrambled eggs, sausages, waffle maker etc. Woodfield mall is 10 minutes walking away - we went there several times. There are also several restaurants even closer by.

8

Rakesh

Dec 2, 2025

·

Stayed 2 nights

Room was spotless and well maintained, location was also pretty good with a small lake rough in front of the property and the Woodfield Mall within walking distance. Breakfast could be much better though

8

edward

Apr 20, 2023

·

Stayed 2 nights

Very quiet for being located close to busy interstate.

10

Aliya

Jul 26, 2023

·

Stayed 1 night

A safe and convenient area and good value for the money!

10

Matt

Sep 27, 2025

·

Stayed 2 nights

Made for a great stay in the Chicagoland area. Easy drive into the city, and the mall is great for shopping.

10

Delwin

Jul 21, 2025

·

Stayed 1 night

Very close to lots of shopping and dining options. IKEA is across the street.

8

Douglas

Sep 15, 2025

·

Stayed 1 night

Traffic noise was loud and light from the sign came through the edges of the blinds.

10

Kathy

Sep 14, 2025

·

Stayed 2 nights

Located near IKEA in Schaumburg, this hotel offers free breakfast, free parking, roomy suites and an indoor pool. Woodfield Mall shopping and interstate are nearby.

8

Sean

Aug 20, 2025

·

Stayed 3 nights

Easy access to highways and close to shopping mall

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised as free, hot, and with good variety, though quality and options vary day to day. Coffee availability outside breakfast and early start times can be limited, and a few guests found items subpar.

Related guest reviews

8

Paul

Aug 22, 2025

·

Stayed 2 nights

The hotel was very conveniently located, the breakfast was varied, fresh, and delicious, and the fitness center, while a bit limited, was clean and adequate.

10

Alexander

Sep 5, 2025

·

Stayed 2 nights

It was family trip to Chicago and we stayed 2 nights in this hotel. The staff were excellent , the room was clean, and the breakfast offered a great variety. It's was fantastic stay!".

10

James

Aug 1, 2024

·

Stayed 1 night

Stay was great. Breakfast excellent. Upon checkout, suggested that the hotel put room directional signs on the wall outside each elevator so guests know which hall to go on. We went down the wrong hall a couple of times.

8

Valerie

Dec 28, 2025

·

Stayed 1 night

Breakfast was not the best. Oatmeal was runny and would prefer pulp free orange juice.

8

Kasha

Jun 4, 2023

·

Stayed 2 nights

Great breakfast!

8

Laurie

Jun 25, 2023

·

Stayed 3 nights

Rooms are spacious, breakfast is quite good and is included. Would like to see breakfast start earlier (6am)for the convenience of business travelers. The drain was slow in my sink- 525

8

Karen

Jun 19, 2025

·

Stayed 3 nights

Very nice place to stay. The Breckfast was fantastic.

8

Maimaitiaizezi

Oct 1, 2025

·

Stayed 1 night

Breakfast is too bad quality!

10

Michael

Dec 26, 2024

·

Stayed 3 nights

King rooms had plenty of space with a nice desk, a wet bar type area with coffee maker and fridge and a little sink. The sitting area was big enough to sit and visit with 5 of us, and big enough to make a pile of gifts for Christmas morning. Big TV with standard cable channels. Bathroom was a bit small, you had to squeeze in to get the door closed, and the toilet was abutting the shower, but it was quite functional. Included breakfast was meh, but it was easier than going out to find breakfast. Would stay there again.

8

Robert

Dec 31, 2024

·

Stayed 3 nights

A very nice hotel with excellent staff. It was clean, comfortable and quiet. The location was excellent. The only complaint - and it's a minor one - is that coffee was only available during breakfast. We're late risers, so we weren't able to have any. When asked, a staff member seemed to make a special effort, but we stopped her as we were going out anyway.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$99
March	$129
April	$128
May	$126
June	$144
July	$149
August	$130
September	$123
October	$119
November	$108
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $389	17 $218	18 $193	19 $189
20 $144	21 $165	22 $214	23 $273	24 $268	25 $295	26 $293
27 $103	28 $122	29 $124	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $122	3 $128
4 $101	5 $109	6 $107	7 $164	8 $152	9 $174	10 $182
11 $138	12 $108	13 $131	14 $165	15 $163	16 $175	17 $162
18 $114	19 $108	20 $107	21 $111	22 $142	23 $185	24 $182
25 $146	26 $111	27 $113	28 $104	29 $104	30 $113	31 $113

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Guest Room, Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds, Accessible (With Shower)

Guest Room, Room, Multiple Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Chicago Schaumburg

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