Is parking available at the hotel?

Yes, parking is available on-site with limited spaces. The self-parking fee is MYR 8 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available, with costs approximately MYR 38 for adults and MYR 25 for children. The specific serving hours are not provided.

Does the hotel allow pets?

Yes, the hotel allows pets with a fee of MYR 500 per accommodation, per night. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of MYR 280 per vehicle. Guests should contact the hotel in advance to arrange the transfer.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility features, including elevators and step-free entrances. However, specific details on accessible rooms and facilities are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located on Jalan Ampang, approximately 1.9 miles (3 km) from the Petronas Twin Towers and Suria KLCC shopping mall. It is also close to public transport options for easy exploration of the city.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

Oakwood Hotel & Residence Kuala Lumpur

Average nightly price at Oakwood Hotel & Residence Kuala Lumpur by month, last 12 months (USD)
Month	Average price
January	US$58
February	US$61
March	US$58
April	US$56
May	US$62
June	US$56
July	US$59
August	US$65
September	US$58
October	US$60
November	US$57
December	US$63

What guests think

At Oakwood Hotel & Residence Kuala Lumpur, travelers highlight spacious rooms, a well-liked pool, and generally good value, while noting mixed location convenience, with easy taxi access to KLCC but longer walks and some traffic noise.

Breakfast is frequently praised for quality and variety, though a few guests found the selection limited or inconsistent. Cleanliness and maintenance are inconsistent, with reports of stained linens, dusty or unserviced rooms, and occasional issues like slow air conditioning, poor drainage, or faulty in-room appliances. Service is widely described as helpful, but some mentioned long waits before room availability or at reception, and occasional inconsistency in professionalism. Overall, expect roomy stays with easy transport links, balanced by occasional upkeep issues and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the outdoor pool. Self-service laundry is available and noted as new by some.

Related guest reviews

8

TAE HEE

28 Jan 2024

·

Stayed 1 night

가격대비, 비교적 넓고 쾌적하였습니다. 풀장도 넓어서 눈치 안보고 이용할 수 있습니다. 단지, 주변에 그다지 식당이나 갈 곳이 마땅치 않습니다.

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8

Sarah Jane

1 Jun 2025

·

Stayed 9 nights

Property was fair for the price. Crazy that you can wear a bikini at pool but no shorts in the gym

10

Song Heng

7 Mar 2024

·

Stayed 2 nights

Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.

10

Robert

11 Oct 2023

·

Stayed 14 nights

We appreciated our stay. The staff were terrific, the breakfasts were excellent, the laundry facilities were new and the service from the front desk was terrific. Highly recommended.

10

Faria

9 Jun 2023

·

Stayed 2 nights

The property is amazing for short or long stays. We stayed with our kids and all had an amazing time. The only drawback is that its 10-15 minutes walk from the train station but you can always order a ride. They have great breakfast and pool at hotel

4

Paul

23 May 2025

·

Stayed 2 nights

Stayed here several times before and its always been fine but one incident i found very annoying. They have laundry facilities so i bought 4 tokens 2 to wash and 2 to dry thinking i would require 2 machines. As it turns out the machines were larger than I expected so only used 2 tokens. I took the other 2 back to reception and asked for a refund but was told no that they wouldn't refund me the unused tokens. This makes no sense and simply irritates the guest. The amount of money is small but the unfairness means i shall never stay there again.

10

Corinne

17 Jul 2024

·

Stayed 3 nights

Très bon hôtel rapport qualité prix bien situé non loin de tout chambre spacieuse avec espace repas intégré salle de bain bien équipé avec douche et baignoire petit déjeuner très diversifié piscine extérieure très bien à recommandé

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10

Terence

9 Jun 2023

·

Stayed 1 night

Very big rooms! Pool is also very nice

6

Ricardo de

11 Mar 2024

·

Stayed 12 nights

The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;

10

Michael

1 Mar 2024

·

Stayed 4 nights

Beautiful hotell and rooms, great pool area and superb breakfast. Top class!

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Cleanliness

Feedback on cleanliness is mixed: many found rooms and common areas clean, while others reported stained bed linens, dusty or unserviced rooms, and missed replenishment of toiletries or toilet paper.

Related guest reviews

10

Farid

10 Mar 2023

·

Stayed 5 nights

Very nice very clean and Friendly staff

6

Paul

18 May 2023

·

Stayed 2 nights

Overall it’s a nice facility. Room was clean and comfortable.. the microwave was dirty and the air conditioner wasn’t very cold.

2

Takemi

22 May 2022

·

Stayed 6 nights

部屋の掃除ができてない。シーツが汚れている。交換依頼したがされてなかった。室内の洗濯乾燥機あるとサイトでは表示されてたが無かった。朝食はセレクション少なく最低レベル。オークウッドクオリティを期待してたのでがっかりです。

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6

Kit Yee Jody

30 Jan 2024

·

Stayed 2 nights

No regular check for amenities. No bath gel for 1st day and no toilet roll on 2nd day.

10

monique

10 Oct 2023

·

Stayed 1 night

Property cleanliness , staff friendly ,transportation excellent, supermarket near, good stuff to buy, all kind restaurants around

10

Aburisheh

17 Nov 2023

·

Stayed 4 nights

The hotel in general is excellent. The breakfast is good. The swimming pool is good. The staff are excellent. There was a problem with the mattress covers. We found many stains on them, so we asked to change them. When they put the new washed covers on, there were also stains in them, indicating that the lawndry was not cleaning well. We found hair on the bathroom floor. We discovered that the room had not been cleaned. After the previous guest used it

8

Catrillia

30 Dec 2024

·

Stayed 3 nights

The hotel was not recently renovated. It is well-maintained and very clean. We were so impressed with the kind staff and the excellent food! The location is also good because it was easy to get to the city center by taxi. This was a lovely stay

8

Gregor

3 Aug 2025

·

Stayed 3 nights

Sehr geräumige Zimmer. Zimmer waren sehr sauber. Leider war mein Zimmer Richtung Straße und es war dadurch in der Nacht durch den Straßenverkehr etwas lauter. Beim Frühstück würde ich mir etwas mehr Auswahl an Obst wünschen. Würde aber wieder kommen. Für den Preis ist das Hotel echt ok. Mit Grab ist man sehr schnell an den den Petronas Towers. Zu Fuß dauert es etwa 25 Minuten. Vom KLIA mit dem Auto in 45 Minuten zu erreichen

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10

Eric

19 Mar 2023

·

Stayed 1 night

Check in was a breeze, thanks to very kind Viki. However, mattress was very dirty, and could easily see stain on floor. The floor is no longer in a good shape, which requires attention.

6

Ricardo de

11 Mar 2024

·

Stayed 12 nights

The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable for the price, with some finding the decor and building a bit dated. Several reviews note issues such as street noise and weak insulation, slow or noisy air conditioning, drainage problems, weak Wi-Fi or no USB ports, and faulty appliances.

Related guest reviews

6

Paul

18 May 2023

·

Stayed 2 nights

Overall it’s a nice facility. Room was clean and comfortable.. the microwave was dirty and the air conditioner wasn’t very cold.

8

Jurrian

27 Nov 2022

·

Stayed 4 nights

Vriendelijke ontvangst echter na zo'n lange reis moesten we in elk geval 2 uur wachten voor we kamers kregen. Erg veel omgeving lawaai van o.am de zeer drukke straat waar het aanligt en zeer slechte isolatie.

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8

MASAAKI

9 Jul 2023

·

Stayed 3 nights

Wifiが使えなかった。室内にUSBが無い＝設備が古い。

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6

Shukor

19 Jun 2023

·

Stayed 2 nights

The room was spacious but the fridge didn't work. We asked for a replacement. It came but the "new" fridge also didn't work. We informed front desk and they said it would be replaced, again. We returned to the room but the fridge - whether replaced or not - was still not working! We were put up on the 3rd floor, with a lawn facing, and somebody had thrown diapers from the top floor! Ridiculous...

4

Yah Lien

17 Mar 2023

·

Stayed 2 nights

Old, bathroom shower is bad and flooding after shower. Noisy, and horrible sudden fire drill exercise.

10

Corinne

17 Jul 2024

·

Stayed 3 nights

Très bon hôtel rapport qualité prix bien situé non loin de tout chambre spacieuse avec espace repas intégré salle de bain bien équipé avec douche et baignoire petit déjeuner très diversifié piscine extérieure très bien à recommandé

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10

Terence

9 Jun 2023

·

Stayed 1 night

Very big rooms! Pool is also very nice

8

Gregor

3 Aug 2025

·

Stayed 3 nights

Sehr geräumige Zimmer. Zimmer waren sehr sauber. Leider war mein Zimmer Richtung Straße und es war dadurch in der Nacht durch den Straßenverkehr etwas lauter. Beim Frühstück würde ich mir etwas mehr Auswahl an Obst wünschen. Würde aber wieder kommen. Für den Preis ist das Hotel echt ok. Mit Grab ist man sehr schnell an den den Petronas Towers. Zu Fuß dauert es etwa 25 Minuten. Vom KLIA mit dem Auto in 45 Minuten zu erreichen

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6

Ricardo de

11 Mar 2024

·

Stayed 12 nights

The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;

10

Michael

1 Mar 2024

·

Stayed 4 nights

Beautiful hotell and rooms, great pool area and superb breakfast. Top class!

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Service

Service is widely described as friendly and helpful, with smooth check-in for some and attentive staff. A few guests mentioned long waits before room availability or at reception, and occasional inconsistency in professionalism.

Related guest reviews

8

Leung

9 Aug 2024

·

Stayed 2 nights

Staff is friendly and helpful. Breakfast selection is quite good.

10

Lucio

1 Feb 2023

·

Stayed 6 nights

Great place to stay everything I needed was near by great service from all the staff

10

Patricia

16 Jun 2025

·

Stayed 6 nights

Nous avons adoré notre séjour. De bons déjeuners, le personnel est sympathique et c'est situé près de tout.

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8

Jurrian

27 Nov 2022

·

Stayed 4 nights

Vriendelijke ontvangst echter na zo'n lange reis moesten we in elk geval 2 uur wachten voor we kamers kregen. Erg veel omgeving lawaai van o.am de zeer drukke straat waar het aanligt en zeer slechte isolatie.

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10

Leung

25 May 2024

·

Stayed 2 nights

Friendly and knowledgeable staffs. A wonderful breakfast buffet offering.

8

William

24 Jun 2024

·

Stayed 5 nights

Vey nice place. Wonderful staff

10

Robert

11 Oct 2023

·

Stayed 14 nights

We appreciated our stay. The staff were terrific, the breakfasts were excellent, the laundry facilities were new and the service from the front desk was terrific. Highly recommended.

8

Catrillia

30 Dec 2024

·

Stayed 3 nights

The hotel was not recently renovated. It is well-maintained and very clean. We were so impressed with the kind staff and the excellent food! The location is also good because it was easy to get to the city center by taxi. This was a lovely stay

8

YAMAMOTO

28 Oct 2022

·

Stayed 1 night

受付の人が少なすぎて時間がかかります

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10

Eric

19 Mar 2023

·

Stayed 1 night

Check in was a breeze, thanks to very kind Viki. However, mattress was very dirty, and could easily see stain on floor. The floor is no longer in a good shape, which requires attention.

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AI-generated summary based on recent guest reviews

Location

It is convenient for reaching KLCC and central sights by taxi or rideshare, but walking distances to major spots can be longer. Guests also noted mixed impressions of nearby dining options, and traffic noise in road-facing rooms.

Related guest reviews

10

Patricia

16 Jun 2025

·

Stayed 6 nights

Nous avons adoré notre séjour. De bons déjeuners, le personnel est sympathique et c'est situé près de tout.

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8

Jurrian

27 Nov 2022

·

Stayed 4 nights

Vriendelijke ontvangst echter na zo'n lange reis moesten we in elk geval 2 uur wachten voor we kamers kregen. Erg veel omgeving lawaai van o.am de zeer drukke straat waar het aanligt en zeer slechte isolatie.

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10

monique

10 Oct 2023

·

Stayed 1 night

Property cleanliness , staff friendly ,transportation excellent, supermarket near, good stuff to buy, all kind restaurants around

8

Taoufik

21 Feb 2024

·

Stayed 5 nights

Satisfaisant dans l'ensemble. 2 points négatifs néanmoins: 1- Loin du centre ville et le cout de déplacement est assez couteux 2- Pas de lieux ni a la reception ni ailleurs pour recevoir des invites ou tenir des reunions, reception ouverte sur l'exterieur et aucun endroit pour se poser

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10

Muluken

25 Feb 2024

·

Stayed 3 nights

It’s a bit far from the city unless it’s nice hotel…there breakfast is so good

10

Faria

9 Jun 2023

·

Stayed 2 nights

The property is amazing for short or long stays. We stayed with our kids and all had an amazing time. The only drawback is that its 10-15 minutes walk from the train station but you can always order a ride. They have great breakfast and pool at hotel

8

Catrillia

30 Dec 2024

·

Stayed 3 nights

The hotel was not recently renovated. It is well-maintained and very clean. We were so impressed with the kind staff and the excellent food! The location is also good because it was easy to get to the city center by taxi. This was a lovely stay

8

Gregor

3 Aug 2025

·

Stayed 3 nights

Sehr geräumige Zimmer. Zimmer waren sehr sauber. Leider war mein Zimmer Richtung Straße und es war dadurch in der Nacht durch den Straßenverkehr etwas lauter. Beim Frühstück würde ich mir etwas mehr Auswahl an Obst wünschen. Würde aber wieder kommen. Für den Preis ist das Hotel echt ok. Mit Grab ist man sehr schnell an den den Petronas Towers. Zu Fuß dauert es etwa 25 Minuten. Vom KLIA mit dem Auto in 45 Minuten zu erreichen

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8

Fuminori

12 Mar 2024

·

Stayed 5 nights

ツインタワーから近いし、センターに近いホテルだけど、他のホテルより割安。ツアーや買物にお金を使いたいけど、センターから遠くないホテルをさがしてホテル代を抑えたい人にはオススメのホテル。

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10

Theng Yong

30 Aug 2023

·

Stayed 4 nights

A clean, safe and private place. 7 minutes to KLCC. Good value.

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Dining

Breakfast is frequently praised for taste and variety, with several calling it excellent. Others found the selection limited or below expectations.

Related guest reviews

8

Leung

9 Aug 2024

·

Stayed 2 nights

Staff is friendly and helpful. Breakfast selection is quite good.

10

Patricia

16 Jun 2025

·

Stayed 6 nights

Nous avons adoré notre séjour. De bons déjeuners, le personnel est sympathique et c'est situé près de tout.

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8

MIKHAIL

28 Aug 2023

·

Stayed 2 nights

Poor breakfast

10

Leung

25 May 2024

·

Stayed 2 nights

Friendly and knowledgeable staffs. A wonderful breakfast buffet offering.

10

Muluken

25 Feb 2024

·

Stayed 3 nights

It’s a bit far from the city unless it’s nice hotel…there breakfast is so good

10

KAZUYUKI

8 Aug 2024

·

Stayed 5 nights

最高です。コスパ抜群です。朝飯は安いのに、旨し。クアラルンプールなら、ここ一択でしょう。

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8

SOON SIONG

4 Oct 2023

·

Stayed 1 night

Overall, the stay was good. However, the one aspect to be seriously improve is the breakfast buffer as compared to my other stays.

10

Corinne

17 Jul 2024

·

Stayed 3 nights

Très bon hôtel rapport qualité prix bien situé non loin de tout chambre spacieuse avec espace repas intégré salle de bain bien équipé avec douche et baignoire petit déjeuner très diversifié piscine extérieure très bien à recommandé

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6

Ricardo de

11 Mar 2024

·

Stayed 12 nights

The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;

10

Michael

1 Mar 2024

·

Stayed 4 nights

Beautiful hotell and rooms, great pool area and superb breakfast. Top class!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $70	12 $49	13 $49	14 $49	15 $49	16 $56	17 $56
18 $53	19 $55	20 $55	21 $55	22 $55	23 $55	24 $55
25 $55	26 $55	27 $55	28 $54	29 $55	30 $54	31 $54

Su	Mo	Tu	We	Th	Fr	Sa
1 $54	2 $55	3 $54	4 $55	5 $55	6 $55	7 $55
8 $54	9 $55	10 $55	11 $55	12 $56	13 $55	14 $56
15 $56	16 $56	17 $55	18 $54	19 $56	20 $55	21 $56
22 $56	23 $55	24 $56	25 $55	26 $56	27 $56	28 $56
29 $56	30 $55

Oakwood Hotel & Residence Kuala Lumpur

Prices for Oakwood Hotel & Residence Kuala Lumpur

Monthly average prices

About this property

Location

Room options

1-Bedroom Deluxe

Deluxe Twin Room

Deluxe King Room

1-Bedroom Premier Twin

1-Bedroom Deluxe Twin

2-Bedroom Family Premier

1-Bedroom Deluxe Corner

1-Bedroom Premier

Guest reviews of Oakwood Hotel & Residence Kuala Lumpur

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Oakwood Hotel & Residence Kuala Lumpur

Prices for upcoming dates

Business details