Name: Baymont by Wyndham Lubbock
Address: 5410 I 27, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: $61–$415 per night
Rating: 7.67

What guests think

Reviews of Baymont by Wyndham Lubbock show a mixed stay, with many guests praising friendly staff, good value, and a solid free breakfast, while others report inconsistent cleanliness and recurring maintenance issues like weak air conditioning and hot-water problems.

Rooms are sometimes spacious and comfortable but can feel dated, with occasional noise and TV or curtain issues. Pool and hot tub experiences vary, and the fitness equipment is frequently reported broken; some amenities have been temporarily closed. Expect basic, budget-friendly lodging with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed: some guests enjoyed or found them clean, while others encountered closures, early shutoff, or access issues. Multiple reviews report broken or mostly nonfunctional fitness equipment.

Related guest reviews

2

Steven

Jan 24, 2026

·

Stayed 3 nights

The entire hotel was a bait and switch based on the images online. Gyms equipment was all broken.

2

Tory

Oct 2, 2025

·

Stayed 1 night

The room we stayed in (137) had some sort of brown stains on the shower curtain, cockroaches in the bathroom. They also kept the hallway at 80 degrees and the ac in the room wouldn’t cool down the room. We also went to the pool at 9:45 pm after confirming the pool doesn’t close till 10:30 and as we were trying to get out the lights shut off at 10:17pm. I specifically remember checking the time because we couldn’t believe it was 10:30 already. Then I went and told the front desk lady that I thought the pool was closed at 10:30. She said that the lights are on an automatic timer. My mom could have fell but instead of the lady, noticing the lights were off, she was too busy on her phone to notice we were still in there and turn the lights back on.

10

Jason

Feb 22, 2025

·

Stayed 2 nights

Great place to stay, staff friendly, breakfast was good, clean pool and hot tub. Highly recommend especially because the price was great

2

Sheryle

Jun 20, 2025

·

Stayed 2 nights

We chose to stay at this hotel because after five days of traveling we just needed a day to stay and relax. They advertise a swimming pool and spa so sounded perfect. After they got me checked in they let me know that the swimming pool and spa we’re not up and running and we’re being worked on and hopefully would be up by the next day. I later found out that they actually had five health code violations as they had to post it on the door. The beds were fairly comfortable, but the air conditioner never cooled down the room. We put the air conditioner to 61 and it never fell below 80 in the room the morning of our last day we realize that there was a puddle of damp carpet underneath the air conditioner. I contacted hotels.com to try to cancel my second night and rearrange a different place but when they made contact with the hotel, they were put on hold and hung up on several times.

10

Robert

Aug 12, 2024

·

Stayed 1 night

Nice pool and hot tub

8

Khrissen

Aug 4, 2024

·

Stayed 2 nights

Was disappointed that kids could come an go through the pool area. Talked to management about it. Acted as if they were surprised but the kids new what they were doing an had done it several times before.

2

Eric

Jun 22, 2025

·

Stayed 1 night

Upon arriving to check in we learned the pool was under renovations it stated on the website it would be closed June 5-6 only. After discussing this with the front desk clerk that we’d like to cancel our reservation she looked to see if they had a cancellation policy

6

Tamaria

Jan 12, 2025

·

Stayed 2 nights

The attendant that checked me in was very bland and not helpful at all….. seems there’s a lack of communication….. I was not notified about breakfast times…. pool and fitness hours nor check out time….. I really only booked for the use of the pool for my kids….. and didn’t notice until after I had unloaded all of my things that there was an out of service sign on the pool door…… when I asked the attendant he was unaware and had to verify with other staff members if it was actually out of service or not…. Of the four machines in the fitness room only one worked…… breakfast was great and the weekend attendant (young lady) was great as well….

6

Jesse

Jan 30, 2024

·

Stayed 1 night

Pool didn’t work nor did tv

10

Peter

Apr 27, 2025

·

Stayed 1 night

This hotel has an elegant touch for a moderate price. The room was comfortable and spacious. We didn't use the pool, but our friends were happy to have an indoor pool in the winter. Breakfast wasn't exciting, but the coffee was good.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms clean, but several reported lapses such as dust, stains, odors, pests, and missed housekeeping.

Related guest reviews

10

Daniel

Feb 13, 2026

·

Stayed 1 night

Clean room, nice looking pool. Breakfast was a plus. People were great. Will definitely stay here again when working in the area!!

10

Breanna

Feb 18, 2026

·

Stayed 1 night

Very clean room and friendly staff! We showed up early on Valentine’s Day and they did their best to get us our suite ready before check in time.

2

Tory

Oct 2, 2025

·

Stayed 1 night

The room we stayed in (137) had some sort of brown stains on the shower curtain, cockroaches in the bathroom. They also kept the hallway at 80 degrees and the ac in the room wouldn’t cool down the room. We also went to the pool at 9:45 pm after confirming the pool doesn’t close till 10:30 and as we were trying to get out the lights shut off at 10:17pm. I specifically remember checking the time because we couldn’t believe it was 10:30 already. Then I went and told the front desk lady that I thought the pool was closed at 10:30. She said that the lights are on an automatic timer. My mom could have fell but instead of the lady, noticing the lights were off, she was too busy on her phone to notice we were still in there and turn the lights back on.

4

Ruben M.

Dec 21, 2024

·

Stayed 2 nights

What was not amazing about my stay is that the room was not clean. The AC wall unit was dirty and old. It would not shut down, cob webs & fries were found next to the unit and under. To top it off there was a dead roach under it. I stayed there for 2 nights and on the second day as I was leaving for work I notified the front desk of the issues and they told me that housekeeping would go in and clean it out. Well when I got back around 7 pm, the issues were not taken care of. Very disappointing. The bathroom was also a disappointment. The shower head had lime and almost rust on it, and the wall looked like someone had hung themselves on it.

4

Wesley D

Nov 15, 2025

·

Stayed 3 nights

This hotel serves a price point, so I understand a lack of niceties such as smart TVs and usb charging ports and a lack of polish from years of deterioration. But I will deduct stars for poor housekeeping (hairs by the sink and in the shower, makeup stains on the sheets, and someone’s prescription bag in the bedside table from 3 months prior) and for lack of maintenance (broken and unsecured exterior doors.) I did appreciate the hot breakfast, but coffee was from a machine, not fresh brewed.

2

Jacqueline

Dec 27, 2024

·

Stayed 1 night

Arrived late & tired. Check in was fast. Pulled covers to get into bed and dirty sock was under cover. Quickly went to lobby & hotel staff on duty walked to room to see it. given another room. But, why was there a dirty sock under covers? Either covers on bed were dirty & not switched out between guests, hence dirty sock? Or was sock washed along with covers & that's how it ended up in what should be a clean bed? It was gross & should not have happened.

6

reed

Feb 27, 2026

·

Stayed 1 night

Room dirty lots of dog fur

8

Victoria

Jun 24, 2024

·

Stayed 1 night

Bed was dirty, sheets was dirty

6

patrick

Nov 30, 2025

·

Stayed 1 night

The room wasn’t clean.

6

Tricia Mares

Oct 1, 2025

·

Stayed 2 nights

Our room was not dusted - it looked like in weeks. There was a big green booger on the bathroom wall. The staff did not want to give us any extra towels, said we only got 1 per day - she was not friendly.

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Rooms

Rooms range from spacious and comfortable to dated, with multiple reports of weak or nonfunctional AC and intermittent hot water. Some guests noted noise, pillow comfort, curtain light bleed, or occasional TV/shower issues.

Related guest reviews

2

Christopher

Mar 16, 2025

·

Stayed 2 nights

The pillows are like cement bags,the curtains are so old they don't close allowing the neighboring lights to keep the room bright and the door is so un even that the hall lights also seep into the room. I didn't sleep but four hiurs total because the bed was so unconformable along with the blankets. I won't be staying here in the future.

4

Jeremiah

Sep 28, 2024

·

Stayed 1 night

Booked this property because of parent’s weekend at Texas Tech. Prices for rooms are astronomical and a complete case of greedy hotel honors price gouging. When we checked in the first room had an air conditioner that did not work at all. They moved us to another room but that air conditioner did not work well and the room was very warm all night. There is not decaf coffee offered with breakfast so you have to make it in the room and the coffee maker was broken in our room. Then the morning of checkout the toilet stopped flushing. When we informed the staff they basically shrugged it off. Very frustrating experience.

10

Jeremy

Aug 25, 2025

·

Stayed 2 nights

The only two issues were fairly minor. In room 229 the black out curtains were smaller than the window and didn't block the morning sun. Next the AC unit worked but the fan put out very little air. It finally cooled the room down after several hours.

10

Philip

Oct 12, 2025

·

Stayed 1 night

Check in was easy, room was spacious, and breakfast was tasty

10

Brandon

Oct 26, 2025

·

Stayed 2 nights

Nice selection at breakfast, clean room, low noise, comfortable bed and pillows, great value

6

Erasmo

Dec 18, 2024

·

Stayed 1 night

The hotel over all was nice and the rooms were clean. Nice area close to the highway. Beds were comfortable. The only thing we didn’t like was the hit water was not getting hot all. It was barely warm at all. Other rooms were having same issue. Brought it to the hotels attention the first night and they said they would have maintenance take a look at it but it was never resolved. Other than that the hotel was nice.

4

Bruce

Dec 19, 2025

·

Stayed 1 night

Did not have breakfast. Hotel is in ghetto. Rooms are VERY dated.

4

Crystal

Aug 15, 2025

·

Stayed 2 nights

The price is good for a decent hotel, there is nothing fancy about it. The rooms are clean, however its not central AC and when we stayed the window unit was not cooling rhe room AT ALL during the day, it was decently cool at night. Mind you, the temps are well over 100 in August in Lubbock... the hallways felt like a sauna... the ladies up front were really nice and procided fans for our rooms as they were waiting for maintenance to arrive. The breakfast was really good and freshly made throughout the hours they served breakfast. If your looking for sometbing of nicer quality go somewhere else... if you need a clean room to sleep in, this place is good.

6

Jimmy

Dec 1, 2024

·

Stayed 1 night

Thin walls, heard people talking loudly outside of room door at 3am, lasted about 15 mins.

2

Gracie

Aug 12, 2025

·

Stayed 2 nights

I booked this hotel because I seen it had good reviews. Check in went well. Our room was on the second floor. As soon as we went up the stairs we could feel that it was hot. When we entered our room we noticed the air was not cooling. I went down stairs and the lady at the front desk told me she did not have any other rooms or fans available and that we could either checkout or wait until the morning so she could have the maintenance guy look at it. This let me know that they knew the ac was not cooling prior to us checking in. The room was not like in the pictures and the beds were hard. We decided to check out and my money was returned.

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Service

Service is often friendly and accommodating, with multiple shout outs to helpful front desk staff. However, several reviews cite organizational lapses, communication issues, and slow or unsatisfactory responses to room problems or billing.

Related guest reviews

4

John

Nov 8, 2025

·

Stayed 1 night

We were woken up by people trying to get in room. Desk clerk came and woke us again asking why we were in the room and how to spell name. At about 1 am again someone woke us trying to get in room. There was only 1 coffee park in the room. Shower was cold. Coffee machine at breakfast broken.

2

Thomas

Aug 22, 2025

·

Stayed 2 nights

Did not get a room said was full even with a reservation

4

Tim

Nov 6, 2025

·

Stayed 3 nights

Unorganized, ice machies were not working and you were given a zip lock bag of ice, no clean towles

10

Breanna

Feb 18, 2026

·

Stayed 1 night

Very clean room and friendly staff! We showed up early on Valentine’s Day and they did their best to get us our suite ready before check in time.

10

KATHERINE

Sep 2, 2025

·

Stayed 1 night

“Excellent customer service! Very friendly and attentive staff.”

10

Charles

Feb 23, 2026

·

Stayed 1 night

The staff worked with us while we were having traveling issues made our day thank you

8

Jeffrey

Dec 15, 2024

·

Stayed 2 nights

The property was very nice. Rooms were clean and comfortable. The only problem was the hot water. There was little to none. When reported they said others had reported it as well and they were trying to get maintenance out. That was the only negative. But the positives outweighed the negative. Will definitely stay here again if I come back thru Lubbock. The staff was incredible. Kudos to each of the front desk staff.

6

Tamaria

Jan 12, 2025

·

Stayed 2 nights

The attendant that checked me in was very bland and not helpful at all….. seems there’s a lack of communication….. I was not notified about breakfast times…. pool and fitness hours nor check out time….. I really only booked for the use of the pool for my kids….. and didn’t notice until after I had unloaded all of my things that there was an out of service sign on the pool door…… when I asked the attendant he was unaware and had to verify with other staff members if it was actually out of service or not…. Of the four machines in the fitness room only one worked…… breakfast was great and the weekend attendant (young lady) was great as well….

2

Carl

Aug 17, 2024

·

Stayed 1 night

I was unable to check in. And still charged for the room.

10

Jeremy

Oct 10, 2024

·

Stayed 1 night

We checked in around 11:30 pm and Teresa at the front desk was extremely nice and friendly. Room was clean, bed comfortable. The free breakfast was some of the best we've had!

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Location

Location is convenient off the highway and near dining, making access easy. A few reviews raised concerns about the surrounding area.

Related guest reviews

6

Erasmo

Dec 18, 2024

·

Stayed 1 night

The hotel over all was nice and the rooms were clean. Nice area close to the highway. Beds were comfortable. The only thing we didn’t like was the hit water was not getting hot all. It was barely warm at all. Other rooms were having same issue. Brought it to the hotels attention the first night and they said they would have maintenance take a look at it but it was never resolved. Other than that the hotel was nice.

4

Bruce

Dec 19, 2025

·

Stayed 1 night

Did not have breakfast. Hotel is in ghetto. Rooms are VERY dated.

8

Barbara

May 20, 2024

·

Stayed 2 nights

Hotel located right off main road--easy on and off property. Couldn't get volume to work on tv first day, and the shower was difficult to turn on. Also a small trash can would've been nice to have in main room. Other than those few comments the hotel was very nice and staff was friendly and helpful. Breafast area was nice, clean and had a great assortment of breakfast foods.

10

Kay

Oct 27, 2025

·

Stayed 2 nights

Fantastic breakfast. Good location. Nice employees. Only issue was that light in the bathroom flickered, and it needs a lamp on both nightstands in my opinion. But I’m older and it was difficult to see. We scheduled another trip in 3 weeks so that tells you it was a nice stay! Ty

10

Michael

May 2, 2024

·

Stayed 1 night

Staff were super easy to work with when I checked in. Located right off the highway and close to several dining options - all very convenient and accessible.

10

Alejandro

May 11, 2023

·

Stayed 1 night

Convenient

Translate

10

Janeth

Jul 7, 2025

·

Stayed 2 nights

Excelente lugar con Instalaciones limpias, buen precio en una buena zona para pasar tiempo en familia

Translate

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Dining

Breakfast is frequently praised as hot, tasty, and reasonably varied for the price. A few guests mentioned minor gaps such as limited fruit, no decaf, or occasional coffee machine issues.

Related guest reviews

10

Emily

Feb 20, 2025

·

Stayed 1 night

The breakfast was great. There was a lot variety breakfast samples. It was is quite one at night.

4

John

Nov 8, 2025

·

Stayed 1 night

We were woken up by people trying to get in room. Desk clerk came and woke us again asking why we were in the room and how to spell name. At about 1 am again someone woke us trying to get in room. There was only 1 coffee park in the room. Shower was cold. Coffee machine at breakfast broken.

10

Daniel

Feb 13, 2026

·

Stayed 1 night

Clean room, nice looking pool. Breakfast was a plus. People were great. Will definitely stay here again when working in the area!!

10

Maggy

Nov 16, 2025

·

Stayed 1 night

Great stay, great price and really good breakfast!!!

10

Claudia

Nov 14, 2025

·

Stayed 1 night

Room was clean and breakfast was warm and delicious

8

Kaysie

Feb 18, 2025

·

Stayed 2 nights

The rooms were clean, breakfast was good. Good place to lay our heads. Only reason I am not giving 5 stars is because we had issues with hot water.

10

Brandon

Oct 26, 2025

·

Stayed 2 nights

Nice selection at breakfast, clean room, low noise, comfortable bed and pillows, great value

10

Kay

Oct 27, 2025

·

Stayed 2 nights

Fantastic breakfast. Good location. Nice employees. Only issue was that light in the bathroom flickered, and it needs a lamp on both nightstands in my opinion. But I’m older and it was difficult to see. We scheduled another trip in 3 weeks so that tells you it was a nice stay! Ty

8

Terry

Jan 15, 2025

·

Stayed 1 night

Good variety of options for breakfast.

10

Peter

Apr 27, 2025

·

Stayed 1 night

This hotel has an elegant touch for a moderate price. The room was comfortable and spacious. We didn't use the pool, but our friends were happy to have an indoor pool in the winter. Breakfast wasn't exciting, but the coffee was good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $132
20 $61	21 $70	22 $77	23 $75	24 $101	25 $408	26 $415
27 $81	28 $82	29 $79	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $102	3 $98
4 $69	5 $70	6 $70	7 $73	8 $79	9 $140	10 $159
11 $74	12 $68	13 $73	14 $74	15 $79	16 $196	17 $215
18 $68	19 $75	20 $77	21 $78	22 $78	23 $94	24 $94
25 $75	26 $68	27 $76	28 $74	29 $77	30 $150	31 $140

Baymont by Wyndham Lubbock

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Mobility, Bathtub with Grab Bars)

Suite, 1 King Bed

Room, 2 Queen Beds (Pet-Friendly)

Suite, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds

Guest reviews of Baymont by Wyndham Lubbock

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Baymont by Wyndham Lubbock

Prices for upcoming dates