Name: Comfort Inn & Suites North Charleston - Northwoods
Address: 2470 Prospect Drive, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: $96–$163 per night
Rating: 8.7

What guests think

Across recent reviews of Comfort Inn & Suites North Charleston - Northwoods, guests often praise friendly front-desk service and reasonable value, while feedback is mixed on cleanliness and maintenance, with several reports of hot-water problems, worn fixtures, and occasional pests.

An indoor pool and a basic gym are available, but the pool is sometimes cold or unclean, the single elevator can be slow, and the airport shuttle is inconsistently offered. Room comfort varies from spacious suites and comfortable beds to small rooms and noise from hallways or outside, and refrigerators, AC, and outlets occasionally malfunction. Breakfast is frequently described as good, though coffee and variety can disappoint and items sometimes run out; the location is convenient to the interstate and shopping but not close to downtown. Overall, expect a budget-minded stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the indoor pool is available but sometimes cold, small, or unclean, the gym is basic, and the single elevator can be slow. The airport shuttle is inconsistently offered, while parking is generally easy.

Related guest reviews

8

Paula

Aug 23, 2024

·

Stayed 1 night

The front desk was helpful. The elevator takes too long, but I just used the steps.

6

Wayne

Jun 26, 2025

·

Stayed 1 night

The staff was very pleasant and professional. The water in my room took 5min just to get to warm not even hot. I picked the hotel because the pictures showed a gym with equipment for strength training. When I got there it only had two treadmills and two ellipticals. There's only one elevator at the property. The size of the pillows were for an infants crib not a king size bed. Pet peeve of mine is establishments using styrofoam (in this case, plates) to serve food.

6

Ian

Oct 11, 2025

·

Stayed 1 night

I booked 3 rooms for 7 guys - 2 standard doubles and 1 with a sofabed. But they gave us 3 double rooms and had no extra bed, sofa or mattress for one of our guys. Also, we picked the hotel on the basis that it offered a free airport shuttle - but that service does not exist. Very disappointing.

10

Kristen

Jul 19, 2025

·

Stayed 1 night

Great stay! Decent gym.

8

Johanna

Nov 11, 2024

·

Stayed 1 night

Overall good stay. We were in town for a fundraiser at Firefly Distillery and this was a convenient place to stay. While they do have an indoor pool, the water was quite cold.

6

Mark A

Jan 3, 2025

·

Stayed 2 nights

This was the lowest quality hotel of the four we stayed on. We chose this one specifically for their advertised shuttle service, and their van was sitting in front of the hotel. But, when we asked they informed us they were not providing that service - we should use a ride share service. This change cost us another $70 bucks for two trips, from and to the airport. AC/Heat was fluky - the tiny microwave worked off a master switch at the rooms door. Breakfast was also the poorest and with the fewest healthy options of the four places we stayed at. This road was loaded with hotels - including the first one we stayed at, which was far better in all areas, at about the same cost, and didn't promise a shuttle. I would not stay here again.

8

Allison

Jun 2, 2024

·

Stayed 2 nights

Lobby was clean. Staff very friendly. Breakfast was decent. It was the same both mornings, but that was fine as we all had something. They did not offer fresh fruit for those who would want that. Pool was on the small side but wasn’t too crowded in the evening when our son swam. As far as the room, it was clean but it had a musty smell when you walked in and overall felt damp. The water pressure in the shower was very light, and then it became almost nonexistent for me. Thankfully, I had already got the soap out of my hair. The friends, who came with us in a different room, and the whole front of their air conditioner was off when they arrived. They had to have someone come fix it. They had a bit more cosmetic issues than ours did as well. Overall, for the price we paid it is what we expected, and we would stay here again

2

john

Nov 8, 2024

·

Stayed 1 night

Airport shuttle was listed amenity at time of booking.checked in September and October to verify, when travelers arrived! told shuttle had been canceled, never notified of that, incurred four taxi rides totaling $110, poor communication, beware if counting on shuttle

8

Shonda

Dec 28, 2025

·

Stayed 1 night

Staff was friendly and the kids enjoyed the pool!

8

Everette

Aug 29, 2024

·

Stayed 1 night

Easy Parking Like Didn't like food! Orange Juice was Wateree (diluted)

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but recurring reports mention musty or mold odors, stained bedding, roaches, and occasional poor housekeeping.

Related guest reviews

2

Kyle

Jul 27, 2025

·

Stayed 1 night

We checked in around 6:30pm. By 8pm, we were checking out. We checked in and immediately went to the pool. The pool had things floating in it and there was no towels. We went to wash off. After we washed off, we let our infant sit on the floor. When we picked him up, he was covered in dirt from crawling around the room. When we saw how dirty he was, we looked at the bed and there were stains on the bedding. We went to the front desk and he told us that he could not refund us and that it was our problem. He said and I quote “do you always let your baby on the floor? Are your shoes clean enough to eat off of?” While we are typically not picky, and children do get dirty, it should turn our bags, child’s clothes, and towels black. I would never recommend staying here a it is dirty and the staff are extremely rude.

2

Elizabeth

Apr 22, 2024

·

Stayed 1 night

Hair on the bed, huge STAIN on the other bed (had to get new sheets upon arrival at 11:00pm), Legos on the floor, splatter around the toilet. Smelled terribly. dripping sound throughout the night - we couldn't wait to get out. No knives at breakfast, the airport driver, Eduardo was amazing though!

4

Erin

Apr 28, 2025

·

Stayed 1 night

Upon arrival the shower had dirty footprints in it. Did not have enough towels and wash clothes to accommodate number of guests. There was also a roach on the counter!!!

2

Dianne

Oct 8, 2025

·

Stayed 5 nights

Smelled moldy and mildew, hole in bedcover very noticeable when you entered room. They didn't replaced towels or trash bags for cans,toilet seat was broken,the outlets on lamp didn't work. Bugs all over breakfast counter. Only one employee was very helpful all others were mean or didn't speak English.

10

Kasey

Jun 18, 2024

·

Stayed 2 nights

Wonderful stay at this property. Area was nice, beds were comfy, and hotel was clean. Very family friendly and safe. Definitely recommend this property!

10

Bill

Jan 20, 2026

·

Stayed 2 nights

Everything was clean. The guy at the front desk was friendly.

10

Christina

Dec 31, 2025

·

Stayed 1 night

The staff was courteous. Our room was clean. We especially loved the shower and bathroom. Breakfast in morning was well catered and the food was to meet expectations.

8

Chris

Sep 13, 2024

·

Stayed 1 night

My room smelt like mold

10

Kimberly

Dec 31, 2024

·

Stayed 1 night

Great, clean property. Looks renovated. Spacious suites.

10

Dairrell

Feb 5, 2026

·

Stayed 6 nights

Good service and room super clean! Highly recommend!

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies: some suites are spacious and beds comfortable, but others are small or noisy, and recurring maintenance issues include weak or inconsistent hot water, malfunctioning refrigerators or AC, and inadequate blackout curtains.

Related guest reviews

6

Sarah

Jan 4, 2026

·

Stayed 1 night

Room was small

8

Richard

Aug 18, 2025

·

Stayed 1 night

It was overall a good hotel but the refrigerators were broken

6

Richard

Nov 8, 2025

·

Stayed 1 night

Staff was friendly and efficient, however, we saw some who appeared to be ladies of the night both in the area of the hotel and in the hotel. The hallways are in great need of refurbishing, carpet, elevator doors, painted moldings etc. No block out curtains that could be closed in the room.

6

Rosemary

Mar 4, 2024

·

Stayed 1 night

Arrived an hour early and was offered a double queen room that was ready since king was not. There was no shower curtain… The floor attendant immediately got one. Then went to take a shower and no hair dryer in the room. Again one was obtained by the floor attendant. As the evening wore on it became evident the AC was not cooling - room temperature was stuffy despite set at 66 ( outside temp 60). We were exhausted and didn't want to pack and move; I didn’t say anything but intend to report it to the desk at checkout so it can be evaluated and repaired.

4

Laurel

Feb 22, 2026

·

Stayed 1 night

Cold shower. Broken refrigerator.

10

Kimberly

Dec 31, 2024

·

Stayed 1 night

Great, clean property. Looks renovated. Spacious suites.

2

Melissa

Feb 20, 2025

·

Stayed 1 night

Pros: The evening front desk gentleman was amazing! We had a long trip, arrived late in the evening, and he was incredibly hospitable. The room is a little older and in need of repairs, but it was not bad. The beds were comfortable enough. Cons: We could hear people talking outside and in the room next to us. We could hear their entire conversations. We ended up sleeping with music on to attempt to drown out the noise. We had planned for a late check out since we had arrived so late; however, when we woke up the next morning we found roaches in our room. We got up and quickly prepared to check out. When we told the front desk staff, she acted nonchalantly. She said she'd put my complaint down and have management call me. I have yet to hear from management. I absolutely would not stay here again. It's not just finding the roaches (which is enough!), but the person's response when I told them was just not acceptable at all.

8

Thomas

Jun 24, 2025

·

Stayed 2 nights

It was quiet, bed was comfortable, and the employees were very nice!

8

Christina Ashly

Aug 4, 2024

·

Stayed 2 nights

The room was great! Clean and spacious. Night time staff was amazing. The lady was very friendly and got us fresh sheets for our pull out couch. Daytime staff (a man) was friendly but literally demanded proof of us staying there Everytime we went outside to the smoking area. It got a little annoying at time but he said there is sketchy people that come through there so he wanted to be sure we were guest. Also I asked for late check out- like 30 extra mintues and he literally cut me off and was like we are understaff so that's a no and you need to check out at 11. I felt he was a little rude about it. Then he cut our key cards off at 10:59 so I was not able to go back in and get my charger I left in accident.

10

Joseph

Apr 15, 2024

·

Stayed 1 night

Very convenient to the airport, just off the freeway. Good breakfast. Comfortable beds.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, but there are notable lapses including delayed check-in, poor complaint handling, and occasional rudeness.

Related guest reviews

10

janet

Jul 5, 2025

·

Stayed 1 night

Great front desk staff

2

Kyle

Jul 27, 2025

·

Stayed 1 night

We checked in around 6:30pm. By 8pm, we were checking out. We checked in and immediately went to the pool. The pool had things floating in it and there was no towels. We went to wash off. After we washed off, we let our infant sit on the floor. When we picked him up, he was covered in dirt from crawling around the room. When we saw how dirty he was, we looked at the bed and there were stains on the bedding. We went to the front desk and he told us that he could not refund us and that it was our problem. He said and I quote “do you always let your baby on the floor? Are your shoes clean enough to eat off of?” While we are typically not picky, and children do get dirty, it should turn our bags, child’s clothes, and towels black. I would never recommend staying here a it is dirty and the staff are extremely rude.

4

Brett

Apr 6, 2025

·

Stayed 1 night

When I arrived at check in time, the hotel did not have any clean rooms, and a lobby full of people had to wait 30-45 minutes to get rooms. The manager who came in at that time did the best he could and handled the situation with skill and empathy. The prior manager was doing nothing and being defensive and lazy.

10

David

Feb 9, 2026

·

Stayed 2 nights

Great friendly staff. Bed a bit uncomfortable, but reasonable cost and decent breakfast

6

MARCIA

Mar 16, 2024

·

Stayed 1 night

I walked in and spoke in my happy voice because I teach Customer Service in a very large hospital system. To my dismay I only received a very dry return "Are you checking in" folled by " I need your ID". Kenyon who checked me in did not start the experience off well. One of the other guest waiting asked if the pool was open and he glared at her for a moment with a snappy reply of the time it closes. Please review Customer Service skills with him. Other than his unpleasantness the rest of the stay was fine.

10

marcia

Feb 9, 2026

·

Stayed 1 night

The deck clerk was great and very personable and helpful at check in.

10

Jessie

Jul 5, 2025

·

Stayed 4 nights

The staff was very professional

4

Christopher

Apr 5, 2025

·

Stayed 2 nights

Service was poor. Called me at 10:30pm night before to verify my credit card waking me up.

10

Manuela

Feb 22, 2025

·

Stayed 2 nights

Manager Cathy Cutinno has an amazing staff. Their customer service is absolutely spot on. Kenyon is unforgettable. We will be coming back.

2

Melissa

Feb 20, 2025

·

Stayed 1 night

Pros: The evening front desk gentleman was amazing! We had a long trip, arrived late in the evening, and he was incredibly hospitable. The room is a little older and in need of repairs, but it was not bad. The beds were comfortable enough. Cons: We could hear people talking outside and in the room next to us. We could hear their entire conversations. We ended up sleeping with music on to attempt to drown out the noise. We had planned for a late check out since we had arrived so late; however, when we woke up the next morning we found roaches in our room. We got up and quickly prepared to check out. When we told the front desk staff, she acted nonchalantly. She said she'd put my complaint down and have management call me. I have yet to hear from management. I absolutely would not stay here again. It's not just finding the roaches (which is enough!), but the person's response when I told them was just not acceptable at all.

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Location

Convenient to I-26, the airport, and nearby shops and restaurants, though it’s a drive from downtown and some guests noted traffic or area noise.

Related guest reviews

10

Leslie

Apr 4, 2024

·

Stayed 1 night

Located in the busy ashley phosphate Rd area with cracker Barrel and IHOP that is walkable. Comfortable Room

8

Rebecca

Nov 4, 2024

·

Stayed 2 nights

Motel is clean and staff friendly. It is an older building. There was a small crack in counter in bathroom, button for elevator on ground floor didn't seem to work correctly. Water took a while to get hot on 4th floor and water pressure seemed lower than normal. Location was easy and close to interstate. 30 minutes to beach and 20 minutes to Charleston.

10

Joseph

May 31, 2024

·

Stayed 1 night

Ease of access from interstate .

10

Manuela

Feb 22, 2025

·

Stayed 1 night

It was a central location and we could access many amenities in the area.

10

Brad

Feb 2, 2024

·

Stayed 1 night

Clean property and easy to get in and out of back on I26

8

Julie

Jul 19, 2024

·

Stayed 1 night

Good and clean but noisy with the airport very close and no public transportation around

8

john

Nov 13, 2024

·

Stayed 1 night

kind of far from downtown

10

Louise

Jan 29, 2024

·

Stayed 1 night

A clean room, very friendly and accommodating front desk clerk, and the location was great.

8

Brad

Feb 20, 2025

·

Stayed 1 night

Clean friendly and easy to get to from I26

10

Joseph

Apr 15, 2024

·

Stayed 1 night

Very convenient to the airport, just off the freeway. Good breakfast. Comfortable beds.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often considered good, but quality and consistency vary; coffee and some items can be poor or watered down, and yogurt or coffee occasionally run out.

Related guest reviews

6

Amy

Apr 18, 2024

·

Stayed 2 nights

The breakfast was terrible. Coffee was even worse. Clean room though.

8

Nicole

Sep 21, 2025

·

Stayed 1 night

The breakfast was amazing! The staff was nice! The air conditioner wasn’t the best but at least it kept it cool! I would stay again if I come back!

8

Richard

Feb 16, 2026

·

Stayed 3 nights

When we went to our first room, a king, the toilet seat was sitting on the side of the toilet. We had to move to a 2 queen bed room as there weren't any other kings. Both breakfasts I had to go to the desk to ask for more yogurt to be put out. She did do it right away. The coffee was out several times during our stay.

10

David

Feb 9, 2026

·

Stayed 2 nights

Great friendly staff. Bed a bit uncomfortable, but reasonable cost and decent breakfast

10

Brad

Aug 22, 2025

·

Stayed 1 night

Easy from the interstate clean quiet and a great breakfast

10

Gwendolyn

Aug 17, 2025

·

Stayed 1 night

The hotel lobby had a fresh scent when you walked in. The male desk clerk was very helpful and professional. My room was clean and the beds were comfortable! But the food was mediocre!

4

Joseph

Oct 23, 2024

·

Stayed 1 night

A little run down. Breakfast food and coffee were vile.

8

Sheila

Jan 22, 2026

·

Stayed 5 nights

Bed was uncomfortable but the room was clean. Staff was friendly! Breakfast was good and kept stocked.

10

Christina

Dec 31, 2025

·

Stayed 1 night

The staff was courteous. Our room was clean. We especially loved the shower and bathroom. Breakfast in morning was well catered and the food was to meet expectations.

8

Everette

Aug 29, 2024

·

Stayed 1 night

Easy Parking Like Didn't like food! Orange Juice was Wateree (diluted)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $117
20 $98	21 $98	22 $101	23 $103	24 $101	25 $133	26 $136
27 $103	28 $104	29 $108	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $136	3 $132
4 $108	5 $139	6 $123	7 $118	8 $126	9 $150	10 $159
11 $96	12	13 $153	14	15 $146	16 $155	17
18	19 $116	20 $153	21 $119	22 $163	23 $138	24 $129
25 $105	26 $151	27 $119	28 $141	29	30 $134	31 $129

Comfort Inn & Suites North Charleston - Northwoods

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Standard Room, 1 King Bed

Suite, Multiple Beds, Accessible

Suite, 1 King Bed with Sofa Bed (Upgrade)

Guest reviews of Comfort Inn & Suites North Charleston - Northwoods

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn & Suites North Charleston - Northwoods

Prices for upcoming dates