Name: GH Palazzo Suite & SPA
Address: Viale Italia, 195, Livorno, Italy, Livorno, Tuscany, IT
Price range: $95–$647 per night
Rating: 8.1

What guests think

At GH Palazzo Suite & SPA, guests praise the grand historic building, spacious sea-view rooms, and a rooftop restaurant and pool, while noting mixed service, variable breakfast quality, and dated maintenance or ventilation issues in certain areas.

The location is convenient for walking to sights and bus links and works well for ferry travel. Some facilities carry extra fees, especially parking and the spa, the gym feels tired, and bar prices can be high. Overall, it suits travelers who value historic character over strict five-star polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop pool and terrace, rooftop restaurant, and on-site parking are appreciated, but several guests note extra fees for parking and the spa; the gym feels dated and poorly ventilated, and bar prices can be high.

Related guest reviews

10

Larissa

Aug 22, 2024

·

Stayed 2 nights

Rooftop restaurant and pool

8

Stephan

Jan 8, 2024

·

Stayed 1 night

Schöner Kurz-Aufenthalt außerhalb der Saison. Ein paar kleinere Schönheits-Reparaturen wären im Zimmer mal wieder fällig. Service freundlich und sehr gut - ein besonderer Dank an den Concierge Andrea, der Abends noch einen der beiden Blockierer von den E-Ladesäulen vertreiben konnte... In der Parkplatzgebühr ist Aufladen des E-Autos mit drin (2x 11 KW vorhanden). Spa ist leider nicht mit drin. Der Pool ist außen und deshalb nur in der Saison nutzbar.

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10

Zaklina

Jul 18, 2024

·

Stayed 1 night

sehr schönes Hotel, der Frühstück sehr lecker, leider kostet der Parkplatz 18€ pro Tag

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4

Helen

Oct 18, 2024

·

Stayed 7 nights

The hotel is very dated and definitely not a 5 star like advertised. There is no lobby area or any area to sit and relax. Advertises a pool area but doesn’t mention that you have to pay to use the pool Paint is peeling from the walls, our window leaked in the rain, the shower door didn’t close properly and soaked the bathroom floor. Tea and coffee wasn’t filled up every day had to ask for more and they tried to charge me for a coffee sachet! Breakfast was €20 per person per day! Went next door to a little bakery for croissants and coffee which was €2 It’s in a good location next to the bus stop and on the boarder of the main Livorno area

8

Nigel

Oct 21, 2024

·

Stayed 2 nights

Lovely location and the room had a huge bed. But the pool was closed and the spa only opened at 3pm on Tuesday - we were there Monday to Wednesday, so that was very limiting. The bar had a lovely view, but was very expensive.

6

Horacio

Mar 8, 2024

·

Stayed 1 night

I bagni necessitano di un intervento di ristrutturazione urgente e un miglioramento significativo della pulizia è imprescindibile. Se da un lato il ristorante offre piatti deliziosi e gode di una vista mozzafiato, dall'altro l'edificio stesso, un magnifico palazzo, merita una maggiore attenzione e cura. Parimenti, la palestra richiede un rinnovamento per offrire un ambiente più accogliente e funzionale.

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2

Ahmet

May 8, 2023

·

Den Namen Grand und die 5* leider nicht verdient, sorry ! Preise wie ein 5* Hotel, jedoch Leistungen und Ausstattung eher max. 3*. Frühstück für ein 5* Grand Hotel lächerlich. Die Zimmer in die Jahre gekommen. Das Badezimmer stinkt, muffelt nach Schimmel. Gläser im Bad zum Abspülen nach dem Zähneputzen sind aus Plastik. Fenster gehen nicht richtig zu, man hört jeden Lärm von der Straße, der sehr stark befahren ist. Ich würde das Hotel eher 2 bis 2 Sterne einschätzen. Möchte wirklich nicht reklamieren, aber Preise wie in einem 5 Sterne verlangt sollte auch Leistung wie ein Sterne Hotel erbringen. Übrigens Aperol-Spritz 0,2 kostet im 5 Stock in der Roofbar €15,-. Parken kostet täglich 30,-, kleine Haustiere €35,-. Achtung, nur der Eintritt in den Spa-Bereich kostet p.P. €40,-. Die Anwendungen sind noch nicht inbegriffen!

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10

Paolo

Jan 17, 2025

·

Stayed 2 nights

E' un hotel che era la residenza estiva dei Reali e quindi la struttura è splendida. Situata di fronte al mare, con ampio parcheggio e camere molto spaziose e confortevoli. Breakfast veramente notevole per la ricchezza e varietà. Ottimo servizio.

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8

Rami

Jul 23, 2024

·

Stayed 2 nights

The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.

8

Giovanni

Jul 11, 2024

·

Stayed 1 night

Palazzo storico situato proprio sul lungo mare parcheggio ottimo e spazioso camere larghe e silenziose struttura pulita ed accogliente costo un pò eccessivo del parcheggio così come della colazione

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Cleanliness

Many found rooms clean and well kept. However, recurring reports cite dirty or leaky showers, hair or mold, dust under beds, and bathrooms that flood due to faulty doors.

Related guest reviews

10

Mehdi

Apr 11, 2023

·

Stayed 3 nights

Very nice guys hotel reception and friendly Hotel was clean and comfortable See view and nice place for holiday

6

Valentino

Sep 6, 2023

·

Stayed 1 night

Das Badezimmer war nicht sauber !!

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4

Yann

Jun 29, 2024

·

Stayed 1 night

5 stars Hotel? 5 Italian stars maybe. So 1.5 at best. If you like hair in tub, then 2 stars

8

Andreas

Apr 19, 2024

·

Stayed 2 nights

I enjoyed my stay. Positives were the quiet location next to the sea, good bus connection to the centre and station, nice historic building and rooms and the staff were friendly and professional. The breakfast was only an about 3* in terms of quality. Also, I noticed that the space under the bed hadn’t been cleaned properly (dust etc.). The air conditioning didn’t work which was not too bad at that time of the year. There was no milk provided for the tea/coffee in the room. As I said, I enjoyed it, especially because of the staff and beauty of the building, but I wouldn’t call it a 5*

4

Danielle

Sep 2, 2024

·

Stayed 1 night

Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can\'t refund, i complained again & receptionists said it will take weeks for refund". Not helpful.

10

Thomas

Nov 13, 2023

·

Stayed 2 nights

Sehr gut gelegenes Hotel mit Parkplätzen. Saubere Zimmer und ein gutes Frühstückbuffet. Wir haben keinen Grund etwas zu beanstanden.

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2

Phillip

Oct 5, 2024

·

Stayed 1 night

Dirty bed! Bad Service! A/C did not work and front desk said they could not do anything about it.

10

Ivan

Mar 18, 2024

·

Stayed 1 night

Bellissimo palazzo storico , se si cerca il moderno qui lo si trova in pochi particolari. Bellissima la vista e piscina all’ultimo piano , personale disponibile e professionale. Camere pulite e colazione completa

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6

Richard de

Jun 29, 2024

·

Stayed 1 night

Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.

10

Robert

Mar 26, 2024

·

Stayed 2 nights

The staff took excellent care of us. An example we had just got back to hotel and the restaurant had closed. But the bartender and the chef whipped up some delicious food even though they closed. They went above and beyond. Rooms are large and clean. Everyone was very friendly and helpful. We had beautiful views of ocean

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Rooms

Guests highlight very spacious rooms with high ceilings, sea views, and generally comfortable beds. Others report dated decor and maintenance issues (leaky windows or showers, awkward layouts, street noise) and inconsistent air conditioning or ventilation.

Related guest reviews

10

angelo

Jul 26, 2024

·

Stayed 1 night

Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint

10

RAYMOND

Jul 28, 2024

·

Stayed 1 night

What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.

10

Krista

Sep 12, 2024

·

Stayed 2 nights

This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!

4

Helen

Oct 18, 2024

·

Stayed 7 nights

The hotel is very dated and definitely not a 5 star like advertised. There is no lobby area or any area to sit and relax. Advertises a pool area but doesn’t mention that you have to pay to use the pool Paint is peeling from the walls, our window leaked in the rain, the shower door didn’t close properly and soaked the bathroom floor. Tea and coffee wasn’t filled up every day had to ask for more and they tried to charge me for a coffee sachet! Breakfast was €20 per person per day! Went next door to a little bakery for croissants and coffee which was €2 It’s in a good location next to the bus stop and on the boarder of the main Livorno area

4

giuseppe

Oct 18, 2023

·

Stayed 4 nights

check in very unpolite and nobody to escort you to the room; missing valet service. bathroom super old with some broken pieces; towels very old and smelling bad; bed very uncomfortable with the two single mattress opening and missing topper. Overall not a 5 star, only the building is nice.

10

Eugene

Jun 1, 2023

·

Stayed 2 nights

Great stay. A bit noisy outside at night, cars:scooters

6

francesco

Oct 29, 2024

·

Stayed 4 nights

Struttura di valore artistico l, molto bella. Pagare un parcheggio all' aperto euro 18,00 è un assurdità. La camera ricevuta inadeguata per la mancanza di uno scrittoio, spazio camera inadeguato il supporto porta valige posizionato davanti all' armadio rende difficoltosa l'apertura. Il materasso da sostituire viene il mal di schiena. Bagno 2 piccoli bagni uno minuscolo con WC e Bidet, l' altro causa protezione della doccia non idonea l' acqua bagna il pavimento e l'utilizzo per la persona successiva è praticamente impossibile.

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6

Luise

May 10, 2024

·

Stayed 4 nights

Die Zimmer haben nach Rauch gerochen. Altes Mobiliar dafür recht sauber. Fenster undicht

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6

bo

May 22, 2024

·

Stayed 15 nights

Its a beautiful old hotel with great ocean view but heat/ air condition doesn't work well. No good to ho there for winter and summer😅

10

Ana

Oct 31, 2024

·

Stayed 1 night

Great place ! Very big room with great big windows right in front of the sea in a very grand beautiful building

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Service

Frequent praise for friendly, professional staff across the hotel and restaurant. Several guests experienced slow or disorganized check-in/out, unhelpful or rude front-desk responses, and poor follow-up on issues.

Related guest reviews

10

RAYMOND

Jul 28, 2024

·

Stayed 1 night

What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.

10

Chris

Jun 23, 2024

·

Stayed 1 night

Staff very professional, roof top pool, location

10

Vicki

Jun 7, 2024

·

Stayed 3 nights

Another fantastic stay at this lovely hotel. This time we had our 6 month old with us. The staff were really friendly, helpful and kind, especially with the baby. We were given recommendations for restaurants and provided anything we needed.

6

Rosaria

Apr 25, 2023

·

Stayed 2 nights

Assolutamente da migliorare il personale, sia telefonicamente che di persona. Disorganizzati, ineducati e per niente cordiali.

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10

Robert

Sep 18, 2024

·

Stayed 1 night

Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.

4

Danielle

Sep 2, 2024

·

Stayed 1 night

Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can\'t refund, i complained again & receptionists said it will take weeks for refund". Not helpful.

10

Susana

Sep 10, 2024

·

Stayed 3 nights

The staff at the front desk could be friendlier

6

Richard de

Jun 29, 2024

·

Stayed 1 night

Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.

8

Christian

Apr 17, 2024

·

Stayed 2 nights

Ankunft mit dem Auto: wir wurden perfekt vom Concierge empfangen. Rezeption hatte zuerst behauptet, unter der Expedia Buchungsnummer nur ein Zimmer zu haben und dass ich mich mit Expedia um die Lösung des Problems kümmern müsse. Exakt im Moment als ich die Expedia-Nummer anrufen wollte, haben sie die Reservation für das 2. Zimmer gefunden. Die beiden Damen am Empfang hatten kein Namensschild und waren unfreundlich. Alle anderen Personen im Hotel waren sehr freundlich. Zusammenfassend: es ist ein 4 Sterne Hotel mittleren Standards (sicher kein 5 Sterne Hotel)

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10

Robert

Mar 26, 2024

·

Stayed 2 nights

The staff took excellent care of us. An example we had just got back to hotel and the restaurant had closed. But the bartender and the chef whipped up some delicious food even though they closed. They went above and beyond. Rooms are large and clean. Everyone was very friendly and helpful. We had beautiful views of ocean

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Location

Seafront setting with wide views, near bus stops and within walking distance to Terrazza Mascagni and the center. Generally convenient for getting around and the ferry, with occasional street noise noted at night.

Related guest reviews

10

Krista

Sep 12, 2024

·

Stayed 2 nights

This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!

10

Ruth

May 15, 2024

·

Stayed 1 night

Great position and ambience. Classic Italian.

8

Natsuko

Jun 29, 2024

·

Stayed 1 night

Front services were not 5 stars but Walking distance to Livorno area, Terazza mascagni etc!

8

GUSTAVO

Sep 21, 2024

·

Stayed 2 nights

Nice location

10

MITSURU

Jun 25, 2024

·

Stayed 1 night

I like this location, will come back next year

8

Julia Stephanie Maria

May 14, 2024

·

Stayed 4 nights

It is a first-class hotel right by the sea, with friendly service staff and a breakfast buffet that leaves nothing to be desired. The room was very spacious, with a comfortable king size bed 😀 The furnishings are already a bit old (some paint is peeling off on the walls and shutters, slight defects in the bathroom and the furnishings). But none of this had a negative impact on my stay! A small pool & sun loungers on the roof terrace, which I didn't use. The hotel is right next to a bus stop and the journey to the center takes 15 to 20 minutes. It is also possible to rent an e-bike directly on site.

10

Jolene

Oct 19, 2023

·

Stayed 3 nights

Great hotel, excellent service, wonderful area, fantastic breakfasts and breathtaking views. Would highly recommend and would stay here again.

10

Beverly

Oct 15, 2023

·

Stayed 2 nights

Beautiful hotel. Easy to walk into town.

10

Niku

Apr 16, 2023

·

Stayed 1 night

Beautiful view to the sea. Easy to get to, friendly staff.

10

claude

Apr 22, 2024

·

Stayed 1 night

grand hotel de charme situé face à la promenade tres bon acceuil très grande chambre avec tout le confort et vue sur mer piscine au dernier étage avec terrasse sur le mer très bon petit déjeuner copieux parking privé non inclus

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Dining

Breakfast is often described as generous and tasty, with scenic settings and a popular rooftop restaurant, but several guests found breakfast basic, poorly organized, or expensive. The rooftop bar/restaurant earns praise for views yet prices can feel high.

Related guest reviews

10

RAYMOND

Jul 28, 2024

·

Stayed 1 night

What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.

6

Paul

Oct 16, 2023

·

Stayed 2 nights

Didn't feel 5* Especially not breakfast in which every small cup of coffee had to be individually requested. The restaurant prices were through the roof, appropriately enough given the restaurant is actually through the roof. Lovely views over the sea though.

10

Jose

Sep 22, 2024

·

Stayed 1 night

Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.

4

Helen

Oct 18, 2024

·

Stayed 7 nights

The hotel is very dated and definitely not a 5 star like advertised. There is no lobby area or any area to sit and relax. Advertises a pool area but doesn’t mention that you have to pay to use the pool Paint is peeling from the walls, our window leaked in the rain, the shower door didn’t close properly and soaked the bathroom floor. Tea and coffee wasn’t filled up every day had to ask for more and they tried to charge me for a coffee sachet! Breakfast was €20 per person per day! Went next door to a little bakery for croissants and coffee which was €2 It’s in a good location next to the bus stop and on the boarder of the main Livorno area

10

Elisabeth

Oct 6, 2023

·

Stayed 5 nights

Fantastiskt hotell, trevlig personal. Utmärkt generös frukost. Underbar utsikt från takterassen med pool. Kan rekommenderas!

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6

Sebastian

Oct 1, 2023

·

Stayed 2 nights

Overall it was a pleasant stay. However the hotel is not what you would expect from its name. Some parts would need renovation. The breakfast was badly organised in parts and the rooftop bar prices are ridiculous.

10

Paolo

Jan 17, 2025

·

Stayed 2 nights

E' un hotel che era la residenza estiva dei Reali e quindi la struttura è splendida. Situata di fronte al mare, con ampio parcheggio e camere molto spaziose e confortevoli. Breakfast veramente notevole per la ricchezza e varietà. Ottimo servizio.

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6

Richard de

Jun 29, 2024

·

Stayed 1 night

Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.

8

Rami

Jul 23, 2024

·

Stayed 2 nights

The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.

10

claude

Apr 22, 2024

·

Stayed 1 night

grand hotel de charme situé face à la promenade tres bon acceuil très grande chambre avec tout le confort et vue sur mer piscine au dernier étage avec terrasse sur le mer très bon petit déjeuner copieux parking privé non inclus

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Month	Average price
January	$116
February	$149
March	$130
April	$132
May	$185
June	$195
July	$202
August	$200
September	$180
October	$148
November	$116
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $177	2 $241	3 $257
4 $110	5 $647	6 $647	7 $647	8 $259	9 $211	10 $147
11 $111	12 $111	13 $260	14 $196	15 $131	16 $179	17 $211
18 $102	19 $111	20 $111	21 $114	22 $111	23 $124	24 $150
25 $95	26 $114	27 $114	28 $114	29 $114	30 $150	31 $123

GH Palazzo Suite & SPA

Prices for GH Palazzo Suite & SPA

Monthly average prices

About this property

Location

Room options

Superior Twin Queen Room with Sea View

Deluxe King Or Twin Room

Deluxe Twin King Suite

Junior Suite

Classic Twin Queen Room

Junior Twin King Suite with Sea View

Guest reviews of GH Palazzo Suite & SPA

Who stays here?

What guests think

Property Policies

Good to know

FAQs about GH Palazzo Suite & SPA

Considering this hotel for your Livorno trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $160	25 $256	26 $269
27 $222	28	29 $130	30 $647