Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in Capitola, within a 10-minute drive of Santa Cruz Beach Boardwalk and Capitola Beach. It is approximately 6.4 miles from Monterey Bay and 7.3 miles from the University of California, Santa Cruz.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from May to October.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 18 years or younger can stay free when occupying the parent's or guardian's room, using existing bedding.

Quality Inn & Suites Capitola - Hotel by the Sea

Average nightly price at Quality Inn & Suites Capitola By the Sea by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$123
March	US$133
April	US$145
May	US$154
June	US$191
July	US$206
August	US$190
September	US$168
October	US$149
November	US$122
December	US$108

What guests think

At Quality Inn & Suites Capitola By the Sea, guests consistently praise friendly staff, clean, spacious rooms, and a convenient, quiet location near Capitola Village and the beach, though the older property and limited breakfast keep expectations in check.

Many rooms are large with balconies or patios, and parking is easy. Common drawbacks include thin walls, occasional highway or upstairs noise, dated fixtures, and unreliable Wi‑Fi. There is no elevator, and pests or smoke odors were reported in a few rooms. Overall, expect solid value and comfort without frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small outdoor pool is frequently noted clean or heated, and parking is easy. No elevator or hot tub, and the property shows age with some wear.

Related guest reviews

8

Ken

4 Jul 2025

·

Stayed 1 night

Good location, only minutes from town. Room was nice. Only critique was there was no elevator and we had to lug a heavy suitcase up the steps.

8

Janet

10 Jul 2023

·

Stayed 5 nights

The property is older and rather quirky, but it is in a quiet area with a nice grocery store and bakery within walking distance. The rooms are large and clean and the staff is helpful and friendly. The outdoor pool is small but heated. The breakfast is ok. No protein, but nice waffles. We will come back.

8

Peter

14 Aug 2024

·

Stayed 1 night

I was very happy with the property. The room was clean and in good condition and the bed was very comfortable. I really enjoyed the area with plenty of shopping options and it was only a pleasant 20 min walk to the beach where there was numerous restaurants and shops. The pool was amazing too and the water nice and warm.

10

Gail

15 Jul 2024

·

Stayed 2 nights

we thought this facility was pretty much what we expected. It was clean. The pool temperature was not conducive for an average swimmer (which I am not - I swim regularly and our pools are usually at 84 for lap swimming and 89 for aerobic exercise. This pool was 80 which was pretty chilly and I did not see anyone else in the pool so I skipped it. Otherwise it was okay.

8

MARIA

10 Jun 2025

·

Stayed 3 nights

Great location, very clean, comfortable. Breakfast was ok mostly sweets and starches. I feel the price was a little high for the place but the location is fantastic. Couldn’t use the pool but looked very clean. Staff was very friendly.

8

Heidi

22 Apr 2025

·

Stayed 1 night

Rooms were nice, however there isn't an elevator to the second floor. If you don't want to take your luggage up a flight of stairs, you should ask for a room on the first floor.

6

Don

26 Jul 2024

·

Stayed 1 night

King room good size, bed OK, has a tiny terrace/deck, split between adjacent rooms. Wifi not secure, no https connection. Trick shower wouldn't spray, no pull knob or valve? Way too many rooms crammed into the space. The pool is just a splash pool, small and triangular.

8

Heidi

18 Nov 2025

·

Stayed 1 night

Nice staff. Clean room. Easy parking. Will definitely stay here again.

8

Anthony

12 May 2024

·

Stayed 1 night

Check in and out was super simple and staff helpful. Only issues we had were WIFI wasnt connecting and toilet seat was extremely loose. Pool was said to be heated but was not. Kids didnt mind but us parenta had to suffer it. Lol all things aside. We always stay here so we will be back.

6

Barbara

12 Apr 2023

·

Stayed 2 nights

Great location and the night staff was very warm and friendly, but the parking lot had huge pot holes, the rooms were dingy, clean enough, but some suspect drips on the mirror. For the price they could stand to upgrade the rooms and landscaping beyond the fresh paint on the exterior. Still way better than most of the motels in town. I would stay again in a pinch, but not a destination.

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Cleanliness

Many guests found rooms and grounds very clean, but some reported odors (smoke or mildew), pests, or occasional housekeeping misses.

Related guest reviews

10

Sandra

7 Oct 2025

·

Stayed 1 night

Friendly check in and check out. Very clean and comfortable hotel.

6

Matthew

28 Jul 2023

·

Stayed 1 night

Room smelled like mildew. Not good

4

LARISSA

13 Oct 2025

·

Stayed 2 nights

Mold in bathroom. Old buildings that still smell like cigarette smoke. Not close to anything. The only saving grace is the staff .. super kind and helpful.

10

Laurel

13 Nov 2025

·

Stayed 1 night

The room was excellent...very clean ...comfy bed...etc...quite...thanks

10

Darris

13 Oct 2024

·

Stayed 5 nights

Very clean, quiet, super friendly staff!

4

Jesse

23 Jun 2025

·

Stayed 1 night

Stayed one night only, saw cockroaches in bathroom, shower water was rust colored when turned on, night stand drawer handle was hanging loose due to missing screw, had to use outside stairs carrying our luggage to access our second floor room (no elevators). Couldn’t report these conditions due to hotel office sign advising hotel office closed until 7:30am as we had to check out of hotel at 6:30am. We were not pleased with this hotel.

10

Dale

19 Dec 2025

·

Stayed 1 night

The room was as advertised...clean, comfotable, and welcoming!

6

Rodney

24 Sept 2025

·

Stayed 1 night

Room had very strong cigarette odor, it was a non-smoking room. Made my stay unpleasant.

4

Mia

28 Apr 2024

·

Stayed 1 night

I needed to put food in the fridge and there were ants in there. So, I went and let the front desk know and they moved us to a different room. When we opened the fridge in the second room there was mold in it.

10

Karen

9 Dec 2025

·

Stayed 1 night

We had friendly staff and easy check in and out. The room was clean and comfy, very quiet even with the highway just outside.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, many with balconies or patios; parking is close by. Downsides include dated elements, thin walls or loud upstairs noise, loud A/C, and inconsistent Wi‑Fi; some TVs and fixtures feel old.

Related guest reviews

10

Cristine

16 Apr 2025

·

Stayed 3 nights

Just what I needed after attending a 3-day conference: cleanliness, very comfortable bed, comfy lounge chair with ottoman, balcony with views of nature and very quiet. I would stay here again!

10

Shannon

7 Aug 2025

·

Stayed 1 night

Bed were comfy, two queen room was huge, all rooms had a patio which was nice but the chairs were wet and our upstairs neighbor hung their clothes on the railing which caused the floor to be wet. But it was perfect for an over might stop!

10

michael

19 Mar 2025

·

Stayed 4 nights

room was spacious, bed was large and comfortable with quality sheets. the room was very quiet, practically no outside noise for my 5 days stay. hotel looked fairly new, or recently updated. wifi was mostly working, with one outage for a few hours. staff are friendly and helpful. included breakfast is pretty basic, i usually skipped it and went to the peets across the road. good stay, i'd recommend.

8

Jean

30 Sept 2025

·

Stayed 1 night

TV was small, Hair Dry was rusted & old style Otherwise the rest was fine

8

Mika

28 Dec 2025

·

Stayed 1 night

Walls are thin. Got two noise complaints when I had just moved things into my room, only being there for 15 minutes. Manager was kind of rude but nice the next day. Threatened to kick me out on Christmas Eve due to being able to hear me from the lobby. Said all rooms were booked when they weren’t just to scare me.

4

Jeff

16 Mar 2025

·

Stayed 2 nights

Upon arrival the parking lot was completely empty and appeared very outdated/weathered. We were wondering if we were arriving at an abandoned location. Upon check-in the clerk was just business, no warmth at all. The reservation was for two people but as I was leaving the lobby I noticed she'd only given me one key. I returned to the desk and asked for a second. She immediately reached down and handed me a second (was it already programmed for our room?). Upon arrival at the room, only the first key I'd received worked. Back to the desk. The room had an odor. The sliding door (ground floor with patio) was unlocked, which we didn't notice until the next day. The room was just mediocre, outdated, the lighting was poor. The TV was decent with streaming options but while watching movies on Netflicks it would have to stop to buffer about every 10-12 minutes sometimes much shorter. The WiFi was weak so I figure they have a subpar network causing both issues. The microwave was missing its front feet so was at an angle about 1" higher in the rear. The linens and towels were clean. The shower had instant hot water with good pressure. On that topic whenever another room used the toilet or shower the sound of water resonated. This hotel is in a good location and has a nice layout, but is in need of a good refresh.

4

Fernando

16 Nov 2025

·

Stayed 1 night

Very difficult to sleep. Upper room was very loud. Guests yelling in the hallway. Will not go back.

6

Mary

6 Sept 2025

·

Stayed 7 nights

Very nice place however, the internet was pre 1980s! When we first arrived, we got no service. Later, we were told the facility had an upgrade. It was a 1-800 fix it yourself. We used it but it was barely any better. Most of the time it came up as unsecured. I think the management must have upgraded to the cheapest version possible. If not for this, we would return. As it is, we will not return.

8

laurie l

6 May 2025

·

Stayed 1 night

Our third stay at this Quality Inn. Love the location! Near the freeway and Capitola Village. Bare bones but comfortable room. Waffle breakfast was decent. Pool area is nice but chairs are not too comfortable. Drawback is very loud AC in the room. It woke me up often and rattled while on. Traffic from freeway is loud if you are in the higher level rooms. The price is good for this property. Good value for the price.

10

Patricia

16 Oct 2025

·

Stayed 1 night

Room are super large, clean and bed very comfortable. Nicely surprised 😍 close to stores and restaurants - perfect

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful with smooth check‑in. However, some guests reported rude interactions, billing issues, or limited/irregular housekeeping.

Related guest reviews

2

Anthony

27 Sept 2025

·

Stayed 1 night

Management was extremely rude unprofessional and just unkind. The man accused me of trying to pull something when I asked for some time to check out as I arrived at the hotel at about or past midnight and I needed more time to wake up. He then proceeded to blacklist me from the hotel and I honestly would like my money back because the experience was so bad I'd rather stay in my car as uncomfortable as that may be. I also left a jacket behind with my medication in the pocket and have not gone back to request it or to check if it was in Lost and found because I'm afraid of how this person will behave

10

Carrie

9 May 2025

·

Stayed 1 night

Staff was fantastic

8

Mika

28 Dec 2025

·

Stayed 1 night

Walls are thin. Got two noise complaints when I had just moved things into my room, only being there for 15 minutes. Manager was kind of rude but nice the next day. Threatened to kick me out on Christmas Eve due to being able to hear me from the lobby. Said all rooms were booked when they weren’t just to scare me.

10

Aileen

15 Sept 2025

·

Stayed 1 night

The amenities in the room are great- microwave, fridge . The size of the room is huge and modern. Each room has a private little balcony great to have a drink or meet a fellow traveler. (my sister and I stayed there and met a great lady just across the way from us and we had a lovely chat) Our check-in experience was outstanding!!! A shout out to Alex who was so warm and welcoming- answered all of my questions and very accommodating. Her level of professionalism and hospitality was at such an elevated level. She’s a gem!!

10

Heather

26 Sept 2025

·

Stayed 1 night

Alex at the front desk was so sweet and helpful!

6

Anna

29 Sept 2024

·

Stayed 4 nights

Overall, ok. Bed and room were comfortable and clean. Front desk staff were very pleasant and kind. The value for price paid was lacking (to be fair, I think it was just our particular weekend that had inflated rates, as they were normally far lower). During a 4 night stay, room service only tossed in some extra towels and toilet paper once (and we had to go ask for more before they came) The room was never cleaned during our stay, though they advertised housekeeping would come every other day.

6

Heidi

30 Jul 2025

·

Stayed 2 nights

I stayed for two nights the second day after coming back from working hard I expected clean sheets on my bed and clean towels in the bathroom, but that did not happen. I had to go get towels from the front office and coffee for my room for the next morning, which would’ve been my last day there. I was informed that I would have to stay at least three full nights in order to get any kind of made service whatsoever so if you’re going for two nights, you better make sure you have enough towels and enough coffee in your room because you will not get made service. Very disappointed with that. If I would’ve had made service, the scores would’ve been a lot better.

10

Jeff

28 Apr 2024

·

Stayed 1 night

Hotel was nice, the gal at the desk was very friendly and helpful. Had issue with the TV and she came to our room and fixed it...simple cable switch.

2

H Eduardo

20 Feb 2025

·

Stayed 1 night

Staff seems don’t know how to manage changes to reservations. I booked three rooms and stated that each room occupants were to pay their stay with their credit cards. Before we arrived they charged me for the three rooms. When we got there and requested to change the cards they said that they would do it at check out. On check out day they charged the other people for their rooms but stated that the credit to my credit card would take a couple of days. Now three days later I don’t see a credit on my card and I can not communicate with anyone I keep getting disconnected when I chose to talk to a live person.

10

Karen

9 Dec 2025

·

Stayed 1 night

We had friendly staff and easy check in and out. The room was clean and comfy, very quiet even with the highway just outside.

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable spot near Capitola Village, beach, shops, and Highway 1; generally quiet despite proximity to the freeway. Some note highway noise, a hillside that’s harder for mobility needs, and occasional signage confusion.

Related guest reviews

10

Aida

27 Apr 2025

·

Stayed 3 nights

Walkable to beach

10

DARIN

11 Apr 2025

·

Stayed 5 nights

I've stayed here 3 times now and you cannot beat this hotel. The location is great right off of hwy 1 close to shopping the beach etc.

8

Rene

18 Sept 2025

·

Stayed 1 night

Property was located on a hill and for handicap people it was hard to walk

10

JING

29 Aug 2025

·

Stayed 2 nights

Staffs are very nice. Environment is very clean, quiet (this is a plus because it’s actually very close to highway but without any traffic noise), and room is big. I really like the room setting with plenty of common areas among rooms such that you don’t worry about having a noisy neighbour. Location is very convenient with laundry mart nearby, pharmacy and supermarket just across street. It is also very close to highway entrance so you can get to anywhere easily.

8

Jan

14 Jul 2025

·

Stayed 2 nights

Everyone was very friendly and the room is comfortable. It is a good choice for people who want to explore Capitola. It is about 1 mile to downtown Capitola with the beach and many great restaurants to enjoy.

10

Sandra

8 Nov 2024

·

Stayed 1 night

Great location!

10

Arthur

1 May 2025

·

Stayed 1 night

The location was convenient and easy to get to Capitola.

10

DAN

25 Apr 2025

·

Stayed 2 nights

Convenient to what we wanted in Capitola with out the cramped parking and noise of downtown. We are mobile but elderly and were able to walk down to the beach area for an early dinner and back.

8

Jason

15 Jul 2025

·

Stayed 2 nights

Within walking distance to the quaint downtown area of Capitola and many other places.

8

Janet

13 Apr 2024

·

Stayed 2 nights

It’s surprisingly quiet even though it’s close to the highway. It’s an easy walk to the beach and food options. The “continental” breakfast needs to be upgraded with some protein options. It’s very basic.

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AI-generated summary based on recent guest reviews

Dining

Continental breakfast is basic and carb‑heavy (waffles, pastries, cereal) with limited variety and few or no protein options; quality is inconsistent.

Related guest reviews

8

Deborah

29 Oct 2024

·

Stayed 7 nights

Very basic property. Clean. No protein option for breakfast. comfortable and quiet.

6

Shulin

29 Oct 2024

·

Stayed 1 night

Breakfast is not good.

8

Jennifer

13 Jul 2025

·

Stayed 2 nights

The room was very clean and the staff was nice, the breakfast was very minimal.

10

Kathleen

1 Oct 2025

·

Stayed 1 night

Clean, comfortable room, nice breakfast available and nice staff.

8

w kari

16 Aug 2025

·

Stayed 2 nights

Really like this place, and location. Was not impressed with the breakfast options this time.

6

Ann

13 Apr 2025

·

Stayed 1 night

Basic hotel that offers a minimal low quality breakfast. Rooms are reasonably sized but overall the hotel is overpriced for what it offers. Even the coffee is bland and watery.

6

Matthew

1 Sept 2025

·

Stayed 1 night

I received a courtesy call around 9:35pm the night I was Staying to tell me the doors would be locked at 10pm. I have Never received a call before at any hotel I have Stayed at, so it was a bit shocking. I informed them that I would be there a little later and was told to access the night door. Upon arrival, the courtesy clerk took me inside so I can sign the documents/get the keys. There was no access to the room from inside the hotel lobby, I had to go around and up some stairs to get to an unlocked door. When I got Into the room, I could Immediately tell that this was an older hotel that was in need of some tlc, however it was quiet and fairly clean. The next morning, I sent the family to get some breakfast while I loaded the car. The kitchen staff acted similarly to security ensuring no one was taking too many of one item. Mind you this “continental” breakfast had No hot food. It was some pastries, a waffle machine and a little bit of apples/oranges. Overall, I was disappointed for the price and the misleading photos indicating this was a great hotel. It was not BAD but it certainly won’t warrant a return trip for my family and I .

8

Denise

23 Aug 2024

·

Stayed 2 nights

Stayed at other quality Inn that offer Continental breakfast with a little better variety though. The waffles were ok but others offered a breakfast sandwich or breakfast burritos usually plus, oatmeal, toast,bagels w/ cream cheese on top of the muffins and danishes and cereal too.

8

Anja

10 Aug 2025

·

Stayed 1 night

It was good and we would stay again. No healthy breakfast options though

6

Alan

8 Jun 2025

·

Stayed 2 nights

The property is just ok at best. Room was ok, barely. Towels are thin and barely enough. There is a small fridge and micro which was nice. Breakfast was the worst I have seen. 2 types of cereal, a few yogurts, and make your own waffles. Coffee was Awful! Not worth $500 for two nights.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $101	5 $99	6 $229	7 $304
8 $103	9 $103	10 $97	11 $97	12 $109	13 $165	14 $165
15 $101	16 $101	17 $100	18 $100	19 $99	20 $160	21 $162
22 $101	23 $101	24 $116	25 $140	26 $278	27	28 $151
29 $101	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $93	3 $100	4 $155	5 $150
6 $106	7 $104	8 $107	9 $105	10 $108	11 $153	12 $146
13 $107	14 $107	15 $106	16 $106	17 $107	18 $146	19 $147
20 $106	21 $101	22 $108	23 $119	24 $129	25 $145	26 $151
27 $136	28 $127	29 $131	30 $125	31 $146

Quality Inn & Suites Capitola By the Sea

Prices for Quality Inn & Suites Capitola By the Sea

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Balcony

Guest reviews of Quality Inn & Suites Capitola By the Sea

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Inn & Suites Capitola By the Sea

Prices for upcoming dates