Is parking available at the hotel?

Yes, free parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is offered, featuring a lavish buffet spread or continental choices. Serving hours are typically in the morning.

What are the check-in and check-out times?

Check-in begins at 3 PM and check-out is at 11 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the hotel's location in relation to key landmarks?

The hotel is conveniently located just 10 kilometers from Sherman Municipal Airport and is within easy reach of major highways, providing seamless access to local attractions.

Does the hotel have a swimming pool?

Yes, the hotel features serene pools for relaxation, with options for private cabana rentals.

Are children allowed at the hotel?

Yes, children are welcome at the hotel, and they can stay for free up to a certain age.

Lake Texoma Inn and Suites Hotel in Denison

Average nightly price at Holiday Inn Express & Suites Denison West by IHG by month, last 12 months (USD)
Month	Average price
January	$75
February	$72
March	$116
May	$98
June	$95
August	$131
November	$95
December	$90

What guests think

At Lake Texoma Inn and Suites, many reviews note ongoing renovations bringing construction noise, closed amenities, and noticeable wear, alongside frequent cleanliness and maintenance problems such as broken fixtures, musty odors, pests, and unreliable elevators or in-room equipment.

Staff interactions are often described as friendly and helpful, though responsiveness and follow through vary. The location is convenient for access to nearby restaurants, shops, and highways. Breakfast quality and availability are inconsistent, with some decent experiences and others citing limited options or service gaps during construction. Expect a budget stay with tradeoffs during refurbishment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Renovations have many amenities disrupted. Multiple reviews report the pool and hot tub closed or poorly maintained, elevators unreliable, ice and vending machines often out of service, and a very limited workout room.

Related guest reviews

4

Kathleen

Oct 20, 2023

·

Stayed 1 night

hot tub not working and swimming pool

8

Christine

Aug 31, 2023

·

Stayed 1 night

The pool was small.

6

Nicholas

Mar 18, 2023

·

Stayed 1 night

Kinda dirty and worn out. Staff was nice. Pool was dirty and half under construction.

6

ELSA

Mar 14, 2025

·

Stayed 2 nights

The hotel was under construction and there was a sign at check in. We booked a suite with 2 queen beds, but were offered to switch rooms after having no faucets in the bathroom. The other room was okay, bed comfortable, working TV, microwave and fridge. The curtains were dirty and had water stains. The bathroom ceiling was cracked and there was black water marks. The baseboards were dirty and parts of the wall smashed and flaking off. There were clear signs of no smoking but the hallway smelled like weed. We reported and were told there was nothing they could do. The hot tub was under construction which was a disappointment. There was a bench in the workout room with no weights, one other machine. Clearly, the whole hotel was under construction. Had we known this, we would not have booked our stay here.

6

Max

May 24, 2024

·

Stayed 1 night

Too outdated and half of everything didn't work such as hot tub, vending machines, elevator and ice machines. But friendly service though.

8

Suet Yen

Sep 13, 2025

·

Stayed 1 night

Undergoing renovation but clean rooms. No pool and no gym was abaiable. Still enjoyed our stay.

2

Walter

Mar 1, 2024

·

Stayed 5 nights

Used to be a Holiday Inn Express and was nice. Not any more! When we checked in, noticed no ceiling light bulb in light above door or the bathroom. Asked the front desk and they said they were out of them and on backorder. They have Home Depot and Lowes 6 miles away. No wash clothes, on back order. Ice machines on every floor, only second floor one wrks. Mens and Ladies Guest bathrooms on ground floor had filthy (fecal spattered bowls) were never cleaned for the whole stay. Had to get toilet paper from front desk. Also no paper towels. Breakfast was minimal and Coffee horrible. Lucky IHOP close by. 1 0f 2 elevators functional. Trash surrounds the outside grounds. Staffing, Housekeeping etc. appears to be a skeleton crew. Some members have to work double shifts. Much more, tired of typing. Will stay at Hampton again next time.

2

Jennifer

Jun 2, 2024

·

Stayed 1 night

This property is falling apart. A plumbing leak was flooding the lobby through the ceiling and the air conditioning was broken in the dining room. Staff was super friendly but that’s the only positive.

2

Sheena

Apr 1, 2024

·

Stayed 4 nights

Where to begin: hot tub doesn't work, pool was freezing cold. Security for the pool door broken so any child could wander in there. Elevator took forever and you have to hit the buttons hard to get it to work. The breakfast not good. They cancelled our reservations because we weren't there by 4 am because our flight was delayed even though I had already paid for thr room. Had to argue with staff because she said I would have to pay for another room, finally they gave us a room. We booked 2 queen beds, but they gave us a king with a sofa. Shower knob was broken, took significant strength to turn on it off. Ice machines don't work. Housekeeping never came to our room during a 4 day, 3 night stay. Dirty tables in the dining room. Just not what we were expecting, very disappointing.

4

Floyd

Dec 9, 2024

·

Stayed 1 night

check in was great very nice man, elavators were broken and excuses, vending and ice broke on second floor, no Hot water for shower and there responce was it is always like that?

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring issue: multiple guests report dirty rooms and bathrooms, stained linens and carpets, strong odors, and pest sightings. Some common areas also feel unkept during renovation.

Related guest reviews

4

Amy

Jul 19, 2025

·

Stayed 1 night

Husband got stuck in the elevator. Construction mess everywhere. Room was dirty in places. Dirty in bathroom. Tv didnt work. Toilet didnt flush well. Shower knob was loose and had to be turned many times to get hot water. Staff were very nice and best part of the stay. Will not stay here again.

2

Traci

Apr 3, 2025

·

Stayed 1 night

The entire second floor smelled strongly of marijuana… great for three young children. Our bathroom toilet would not flush properly, there was black mold in the bathroom and part of the wall was falling part. My son opened up the pullout couch only to find no sheets and a huge urine appearing stain. I emailed management my concerns, but did not get a response. I would never recommend staying here!

2

Amanda

Jul 11, 2025

·

Stayed 1 night

When I arrived the entire lobby was full of boxes of flooring...and it smelled so bad of paint. I ended up with a head ache and was completely congested when waking up the next morning.The property was not very clean at all. Seems they are painting and not replacing any old and broken furniture in the rooms. Mold in bathroom, ac unit loud and not working properly, carpet absolutely disgusting.I literally slept in a robe on top of the bedding because the bed had yellowish-brown stains on it...I would not suggest anyone stay here. I should have taking all the reviews more seriously....live and learn 😒

2

Laura

Jul 20, 2025

·

Stayed 1 night

Hotel in renovation; A/C took all night to get room cool, and the bathrooms had mold, the coffeemaker didn’t work, the pillows were FLAT and the beds HARD-all the furniture was chipped and bleach stained rugs in hall along with filthy elevators - these unrenovated rooms should be shut off

2

Gage

Jun 1, 2024

·

Stayed 4 nights

BED BUGS AND ROACHES not a clean property at all!! They have bed bugs and roaches and clearly know it. There were roaches crawling around the lobby when we left, after we found two bed bugs crawling on the walls in the room. We didn’t stay for any of the nights we booked. Still waiting on a refund from hotel.

2

William

Aug 28, 2023

·

Stayed 1 night

The room was disgusting. Pee on the toilet, dirt and hair in the bathtub, sticky substance on the nightstand, and a terrible smell in the hallways. The elevator worked sometimes. Terrible experience. Pay the extra $20 to stay somewhere else that is clean and better taken care of.

2

cynthia

Jul 3, 2024

·

Stayed 2 nights

Pot smell in all of hotel. Filthy . Left after first night. Do not go to this property. Horrible

4

Mahmudul

Apr 30, 2023

·

Stayed 1 night

There was a roaches in the room

4

Ron

Jan 2, 2024

·

Stayed 1 night

Hotel is old and in need of a lot of renovations. Shower head had mold on it. Tv did not work. Only one towel in the bathroom. Bathroom floor had sinkholes in it. No ports to charge your devices. Beds were very uncomfortable. No do not disturb placards for the door. Refrigerator was frosted over inside.

2

pedro

Feb 25, 2025

·

Stayed 3 nights

BED WAS INFESTED WITH BUGS

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with frequent maintenance issues like noisy or weak A/C, malfunctioning locks or TVs, and worn or water-damaged fixtures; several guests also found mattresses uncomfortable. A few mention spacious layouts or comfortable beds.

Related guest reviews

6

Teresa

Apr 2, 2024

·

Stayed 1 night

I reserved a suite with 2 queen and pull out couch. The couch had no mattress. None if the 3 ice machines were working. The buttons on the elevator were extremely hard to push to choose floor. Beds were comfortable. No blow dryer in bathroom, just the bracket on the wall.

6

Tony

Apr 9, 2024

·

Stayed 2 nights

The staff were all very friendly and helpful, but the beds and couch in our room were not great. The elevator buttons were also extremely hard to push.

6

Stephanie

Jul 5, 2025

·

Stayed 1 night

Under renovation and it showed…one wall in bathroom had so much water damage that the paint was bubbled up and falling off, mildew stains in shower, purple stripe on TV distorting anything we watched, air conditioner made weird noise when it kicked on and elevator buttons didn’t want to work. Other than that, it was fine, nothing was extraordinarily good. Breakfast didn’t start until 7:00, which was a little late for our needs.

8

Lanelle

Oct 28, 2024

·

Stayed 1 night

Loved how big our room was

6

Priscilla

Oct 28, 2024

·

Stayed 1 night

Booked this place last minute. For the price it wasn’t too bad. I honestly think it just needs to be updated

6

George

Feb 21, 2024

·

Stayed 1 night

The mattresses were uncomfortable

4

Edna

Jul 3, 2025

·

Stayed 1 night

Most uncomfortable bed in history

6

Erica

Jan 9, 2023

·

Stayed 1 night

Tv did not work, bed seemed broken but made due cause I was super tired. Air conditioner was very very loud during the night.

6

Branda

Nov 25, 2023

·

Stayed 2 nights

Door lock was dead in the suite i originally booked, then was moved to a small room with just 1 bed. Then that door lock died our last day. Locks need new batteries or something. Another patron had the same problem during our stay. 3 rooms on a holiday are too many to make unusable. However, staff was great, premises and room clean and safe.

4

Ron

Jan 2, 2024

·

Stayed 1 night

Hotel is old and in need of a lot of renovations. Shower head had mold on it. Tv did not work. Only one towel in the bathroom. Bathroom floor had sinkholes in it. No ports to charge your devices. Beds were very uncomfortable. No do not disturb placards for the door. Refrigerator was frosted over inside.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly front-desk staff and smooth check-in. However, several report overbooking, slow or absent follow-up on issues, and inconsistent responses to service requests.

Related guest reviews

4

Douglas

Mar 16, 2024

·

Stayed 1 night

Not a good stay. First room was a mess had to get another room. Lady at desk said she was told the room was ready. The elevator for the 4 story hotel yad issues. The second floor button did not work. Second time in elevator would not move finally let us out. We used stairs the rest of the time. Room was okay just the bed had no mattress covers just a this sheet. TV was good and the heat was good. Next morning the breakfast had no one working. The food was out open at 7am we showed up at 740. People waiting said the lady at front desk is doing everything. Had to wait 20 minutes until she came in and started to fix breakfast. Very disappointed with the service for breakfast. Not the best place we stayed need work room was a little run down. Had a big bucket in lobby to catch a leak from the ceiling.

10

Jasmine

Mar 8, 2025

·

Stayed 1 night

Check in was a breeze staff is incredibly friendly

10

Gerardo

Jan 29, 2024

·

Stayed 2 nights

It was a great experience. Staff were really helpful and attentive during our stay.

10

Raymond

Jul 12, 2025

·

Stayed 1 night

Very Professional, excellence in service.

4

LISA

Apr 14, 2024

·

Stayed 2 nights

First night we arrived I went to take a shower and tub was dirty. Looks like someone pissed or spit in tub. Next day I found housekeeper in hallway and asked her to clean. She very politely asked me to ask at front desk. I went to front desk and made the request. Clerk acted like I was an imposition. Needless to say it never got cleaned. Two night rental and no shower. Why did I pay for a hotel??

10

Kari

Feb 18, 2024

·

Stayed 1 night

Friendly staff, easy check-in

4

Lisa

Dec 17, 2022

·

Stayed 19,337 nights

It was extremely dirty, the carpet and stairwells looked like they hadn’t been vacuumed in quite some time. The breakfast foods were mediocre at best. Your staff were excellent, Monica and Colter were super friendly, accommodating and professional!

4

dawn

Jun 12, 2024

·

Stayed 2 nights

I requested a refund for my due to poor room conditions and no room service. For me and my autistic, minor daughter's entire stay, our room was hot - the room AC was poorly functioning and felt like at least 75°. When I mentioned it to staff, I was given a box fan because there were no more rooms available. Also, our room was not cleaned. We were gone for much of the day attending a funeral in town, so we did not notice until returning to the room later in the evening.

10

phillip

Feb 23, 2025

·

Stayed 2 nights

Tamara was amazing at the front desk. Very friendly and helpful. The room was clean and up to date. The bathroom was roomy and the shower had great pressure. Would stay at this hotel again and again.

2

Brandon

May 26, 2025

·

Stayed 1 night

Hotel was under construction and didn't honor my reservation

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient to restaurants, shops, and highways, and several guests felt the area was safe. A few noted dim parking areas at night.

Related guest reviews

8

Jeanette

Jul 10, 2023

·

Stayed 1 night

We were staying overnight due to family in the hospital. Location was good, price was decent. Good complimentary breakfast. Beds pretty comfortable. Stayed in 2 different rooms, one was quite clean and the other was “ok” clean. BUT clean enough I’d stay there again!

10

Jamie

Mar 26, 2023

·

Stayed 1 night

Friendly staff and easy check in. Convenient location for a last minute stay.

8

Samuel

Nov 17, 2024

·

Stayed 1 night

Location

8

James

Jul 26, 2025

·

Stayed 1 night

Location..price.

10

Ashley

Apr 21, 2023

·

Stayed 1 night

Close to stores and food. Safe area and clean rooms

10

Robyn

Feb 20, 2023

·

Stayed 2 nights

I like how it was close to everything shopping, eating and to the highway

8

Thomas

Apr 17, 2023

·

Stayed 1 night

Was okay not what I expected for a Comfort Suite. It was somewhat dark in the parking lot at night. Convenient to stores around.

4

Larene

Mar 30, 2025

·

Stayed 1 night

I arrived very late and just needed to stay 1 night, location was great and staff was friendly. Elevator and lobby was dirty and smelled. It was very dated so I feel that was the smell but the elevators were nasty. The room was clean but also very dated, if it had not been for the 1 night and non-refundable, I would have gone next door where there was alot of outside lighting (safer looking).

10

Albert

May 12, 2023

·

Stayed 1 night

Convenient, friendly staff.

8

Paola

Mar 25, 2025

·

Stayed 1 night

Easy to get too and conveniently located by various restaurants . King size room was enough although the bed looked odd and miss-shaped but didn’t have issues sleeping on it . The staff was super nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: several guests found limited selection, service delays, or closures during construction, while a few reported good options. Coffee quality also drew mixed comments.

Related guest reviews

4

Douglas

Mar 16, 2024

·

Stayed 1 night

Not a good stay. First room was a mess had to get another room. Lady at desk said she was told the room was ready. The elevator for the 4 story hotel yad issues. The second floor button did not work. Second time in elevator would not move finally let us out. We used stairs the rest of the time. Room was okay just the bed had no mattress covers just a this sheet. TV was good and the heat was good. Next morning the breakfast had no one working. The food was out open at 7am we showed up at 740. People waiting said the lady at front desk is doing everything. Had to wait 20 minutes until she came in and started to fix breakfast. Very disappointed with the service for breakfast. Not the best place we stayed need work room was a little run down. Had a big bucket in lobby to catch a leak from the ceiling.

8

Floyd

Jan 4, 2024

·

Stayed 1 night

Hotel was clean - room good sized - comfortable bedding and pillows - no luggage rack or hair dryer in our room - breakfast was not the best - I’ve had better - I would return

2

Karen

Jun 27, 2024

·

Stayed 1 night

It was the worst place I’ve ever stayed in. Nothing worked. Ice machine and elevator down, air conditioner leaked, rug was soaked, hot tub and restroom broke down in pool area, breakfast was horrible, coffee was cold, coffee maker in the room was broke, toilet ran all night. All this for 150.00 dollars. It was the worst.

4

Richard

Jun 2, 2025

·

Stayed 1 night

Well, it came w a free breakfast at least in the add. However it was under construction and the breakfast was not available for 1. Then I went to make coffee and it was not good also - had to get a different coffee maker from the front desk. I'm sure it will be better when finished, but for now it isn't what was advertised.

6

Matthew

May 12, 2023

·

Stayed 2 nights

This property was okay, at best. The room was decent. The hot breakfast was sufficient. Not very many options. Housekeeping never came by my room and my bathtub was clogged.

8

TINA

Aug 22, 2023

·

Stayed 1 night

Room very clean, breakfast running out of food & drink.

10

Oscar

Apr 11, 2023

·

Stayed 1 night

Breakfast was great and staff was very helpful!

8

Cathy

Jun 19, 2023

·

Stayed 2 nights

The hotel was nice didn’t have enough clean towels and the breakfast sucked

2

Walter

Mar 1, 2024

·

Stayed 5 nights

Used to be a Holiday Inn Express and was nice. Not any more! When we checked in, noticed no ceiling light bulb in light above door or the bathroom. Asked the front desk and they said they were out of them and on backorder. They have Home Depot and Lowes 6 miles away. No wash clothes, on back order. Ice machines on every floor, only second floor one wrks. Mens and Ladies Guest bathrooms on ground floor had filthy (fecal spattered bowls) were never cleaned for the whole stay. Had to get toilet paper from front desk. Also no paper towels. Breakfast was minimal and Coffee horrible. Lucky IHOP close by. 1 0f 2 elevators functional. Trash surrounds the outside grounds. Staffing, Housekeeping etc. appears to be a skeleton crew. Some members have to work double shifts. Much more, tired of typing. Will stay at Hampton again next time.

8

Douglas

Apr 25, 2023

·

Stayed 2 nights

this hotel is a very pleasant surprise. The desk staff was courteous and helpful, the room very clean, the breakfast was amazing, and the condition of the hotel was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $96	4 $96	5 $92	6 $103	7 $97
8 $82	9 $81	10 $83	11 $86	12 $82	13 $94	14 $94
15 $82	16 $82	17 $85	18 $85	19 $88	20 $109	21 $97
22 $85	23 $82	24 $82	25 $84	26 $85	27 $94	28 $90
29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $80	3 $80	4 $88	5 $88
6 $131	7 $105	8 $113	9 $113	10 $119	11 $145	12 $137
13 $104	14 $119	15 $131	16 $128	17 $112	18 $112	19 $108
20 $122	21 $101	22 $128	23 $128	24 $108	25 $116	26 $126
27 $119	28 $101	29 $105	30 $119	31 $135

Holiday Inn Express & Suites Denison West by IHG

Prices for Holiday Inn Express & Suites Denison West by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Standard Room, 2 Queen Beds

Premium Room

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Standard Room, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Express & Suites Denison West by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Denison West by IHG

Prices for upcoming dates