Name: Quality Inn & Suites Benton - Draffenville
Address: 173 Carroll Road, Benton, Kentucky, United States of America, Benton, Kentucky, US
Price range: US$67–US$118 per night
Rating: 8.13

What guests think

At Quality Inn & Suites Benton - Draffenville, travelers describe a budget, no-frills stay with friendly, helpful staff, clean rooms, and a convenient location, alongside dated decor, maintenance issues, and an indoor pool that is sometimes closed or unclean.

Multiple reviews note the lack of an elevator, which can be inconvenient for second-floor rooms. Breakfast feedback varies from hot and satisfying to limited or running out early. Some guests report odors, pests, and occasional noise from upstairs or from a nearby venue. Overall, expect a simple, budget stay with basic comforts and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with an indoor pool that is sometimes closed or poorly maintained and no elevator. Several guests mentioned construction, broken or limited machines, and occasional parking or grounds upkeep and security-lighting concerns.

Related guest reviews

2

James

26 Sept 2025

·

Stayed 1 night

Check-in took almost 20 minutes, clerk didn't know what they were doing. Was on second floor with heavy bags - they have no elevator. There was cockroach and other bugs in my room. Breakfast was bad - no meat other than biscuits/gravy and the biscuits were hard as a rock - and eggs were dry with no taste. I've travelled a lot over the last 30 years and this falls within the worst three places of anywhere I have been in the world.

8

Amber

13 Feb 2023

·

Stayed 2 nights

We booked at this location because of the indoor pool, which they said was not working 😕.

2

Jeffrey

31 Aug 2025

·

Stayed 4 nights

The gas was siphoned out of my vehicle two nights in a row. In all the nights that I have stayed at hotels in my lifetime, this is the first time this has ever happened. No security cameras overseeing parking lot at that end of the building

4

Tamara

10 Apr 2023

·

Stayed 1 night

we had a bug the 1st night, the parking lot is NOT well lit to arrive late and we had a huge spider on our room the next day

4

tamara

4 Apr 2024

·

Stayed 2 nights

Remodeling going on during our stay. The workers started at 7am which would have been fine except we were on the first floor and the room above us had kids and they were jumping around until 1am. At one point the door to our room was blocked off and we were not able to access our room without the assistance of the workers. Also the pool had items floating in the water and there looked to be vomit in a corner. Staff was friendly. Breakfast had minimal choices. Decided to eat elsewhere on our second day of stay.

2

Steven

2 Aug 2025

·

Stayed 1 night

Grounds and flower beds were full of weeds and unkept. Shady people going in and out of the property. What appeared to be drug users in the eating area arguing about the food with another lady that appeared mentally unstable. One lady urinated on herself while eating breakfast.

6

Grace

9 Nov 2024

·

Stayed 1 night

For the price it's good enough: Room & bath are spacious, towels are clean, but curtain & window were dirty, cheap bed sheets can't be sure..indoor swimming pool water looks cloudy; breakfast staff was very nice but night young man checked me in rather lukewarm

10

Lisa

3 Jan 2023

·

Stayed 2 nights

Great stay. Disappointed that the indoor pool advertised wasn’t in working condition. One of the reasons I chose this hotel was for the pool. Other than that the hotel was great. Great service. Great breakfast and very clean!

2

Edith

15 Jul 2024

·

Stayed 1 night

The tv didn't work the bedroom door handle was broke tried to give us another room that was smaller bed and all one room when we payed for the suite. And the pool had dead bugs in it when my son went to swim a lot of them

6

Michael

16 Jan 2024

·

Stayed 1 night

Very outdated hotel. Our room had wallpaper ripping off the wall in several areas. Some stains on the walls and the carpet had a few stains and was ripping in one area. The IR eye for the TV remote kept falling off the sticky pad so doing anything on the TV was irritating. One big issues for many travelers is the hotel does not have an elevator so if you are staying on the 2nd floor your carrying your luggage up the stairs.

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Cleanliness

Cleanliness is mixed: many note very clean rooms and common areas, while others report odors, stained or worn carpets, hair in bathrooms, and occasional ants or roaches. Some areas smelled of old smoke or mustiness.

Related guest reviews

4

Shawna

7 Sept 2025

·

Stayed 1 night

When we first arrived in the room, the tables and walls behind them were covered in ants. We went to the counter, but no other rooms were available. The attendant sprayed and cleaned the ants up that she could see, but there were tons. There were stains on the floor, the walls had splatter marks all over from unknown liquids, and the floors in the bathroom were covered in hair. The people who worked there could not be any nicer. Amazing staff though.

10

Wendy

26 Oct 2025

·

Stayed 1 night

Room was clean and comfortable. Bed was good. Breakfast was good

8

BARBARA

13 Aug 2025

·

Stayed 1 night

Most things are clean except the carpet

10

Deborah L

12 Jan 2026

·

Stayed 1 night

The hotel was clean and staff were very nice. It’s a no frills hotel but we enjoyed our stay. Things were well maintained. The continental breakfast was very nice. We would definitely stay again.

6

Antoinette

8 Jul 2023

·

Stayed 3 nights

The staff were all very friendly and helpful. However, the bathtub is DANGEROUS. It is slick when wet. Yes, there is a grab bar, but I couldn't hold onto that while showering. The breakfast was minimally adequate. Finding a cockroach in my room guarantees that I will not stay there again, though the staff did promptly do a cleanup.

6

Jennifer

5 Jun 2024

·

Stayed 1 night

Room smelled musky and air consumption we was causing condensation on the inside window which led to a wet spot on the carpet

10

Gabriel

5 Jul 2024

·

Stayed 2 nights

Inexpensive option for meeting up with family who were staying at KY Lake. Staff was outstanding. Room was clean but did have a musty smell. Overall well maintained property.

4

James

13 Sept 2025

·

Stayed 1 night

Breakfast was very poor. Room smelled stale or old smoke.

10

Natalie

29 Nov 2025

·

Stayed 2 nights

Room was very clean .. frint desk lady was awesome

6

Michael

16 Jan 2024

·

Stayed 1 night

Very outdated hotel. Our room had wallpaper ripping off the wall in several areas. Some stains on the walls and the carpet had a few stains and was ripping in one area. The IR eye for the TV remote kept falling off the sticky pad so doing anything on the TV was irritating. One big issues for many travelers is the hotel does not have an elevator so if you are staying on the 2nd floor your carrying your luggage up the stairs.

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Rooms

Rooms are dated and basic, though several guests found beds comfortable and some rooms spacious; TV controls and A/C or shower pressure can be finicky. Noise from upstairs or traffic is sometimes an issue.

Related guest reviews

10

Bonnie

15 Jun 2024

·

Stayed 1 night

Nice, clean place. It is an older hotel, but the room was very spacious. The AC worked well, but had to knock it down to 62, which I never have AC that cold. Bed was comfortable and breakfast was good. Would stay here again.

8

Joe

31 Mar 2025

·

Stayed 1 night

Hotel could use some paint where it was peeling off the interior trim, junk cleaned up outside and the carpets in the stairwells vacuumed. Free breakfast was unremarkable. Stay was fine.

10

Andrew

2 Feb 2025

·

Stayed 2 nights

Great place to stay only complaint is shower pressure and the two remotes for tv that made it impossible to watch. Other then that stayed here many times always a good expey

10

Kristilynn

30 Apr 2024

·

Stayed 1 night

Nice place. Just a little noisy from traffic.

10

Clarice

20 Jan 2025

·

Stayed 1 night

The service and the room were great. The breakfast and coffee were good. The only negative was the noise from the folks above that kept me up after midnight (not partying just sounds like very heavy people maybe?) and woke me up several times.

8

Alexandra

10 Mar 2025

·

Stayed 1 night

Everything was great! Except for the bed and mattress.

8

Richard D

11 Mar 2025

·

Stayed 1 night

Great staff. Good breakfast. Property showing some wear, but upgrading seems to be in progress. Television was tough to navigate (two remotes and tuning services); i evidently pressed the wrong button during a program and lost that set up and couldn't go back. Very frustrating...

4

Allison

29 Dec 2025

·

Stayed 1 night

The only good things about this hotel were the price and the availability in a pinch. We found out why pretty quickly. Good first: the bed was comfortable enough to get good rest in and the breakfast had solid choices. Not great: the battery was falling out of our smoke detector, the water pressure was barely there to get clean, and the room had a variety of holes/glue/rust etc. that was not awful, but also not appealing.

6

Michael

16 Jan 2024

·

Stayed 1 night

Very outdated hotel. Our room had wallpaper ripping off the wall in several areas. Some stains on the walls and the carpet had a few stains and was ripping in one area. The IR eye for the TV remote kept falling off the sticky pad so doing anything on the TV was irritating. One big issues for many travelers is the hotel does not have an elevator so if you are staying on the 2nd floor your carrying your luggage up the stairs.

6

Vickie

19 May 2025

·

Stayed 1 night

This is the only hotel in this area. That being said, it is a no frills place to lay your head for a good price. The bedding was clean and soft providing for a solid night of sleep. The bathroom wasn’t as clean as we would have liked, and the tub faucet leaked badly, vastly reducing the water pressure in the shower head. Also, this is a two story hotel without an elevator which could pose a problem for older folks. However the staff was all very nice and friendly.

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Service

Service is widely praised as friendly, helpful, and accommodating, with multiple examples of staff going above and beyond. A few guests reported slow or confused check-in.

Related guest reviews

2

James

26 Sept 2025

·

Stayed 1 night

Check-in took almost 20 minutes, clerk didn't know what they were doing. Was on second floor with heavy bags - they have no elevator. There was cockroach and other bugs in my room. Breakfast was bad - no meat other than biscuits/gravy and the biscuits were hard as a rock - and eggs were dry with no taste. I've travelled a lot over the last 30 years and this falls within the worst three places of anywhere I have been in the world.

10

Elisabeth

23 Oct 2023

·

Stayed 1 night

Nice stay. Phone in room didn’t work. Hotel staff very helpful and polite. The manager Lillie was particularly helpful on getting some documents I needed printed.

8

Debbie

18 Apr 2024

·

Stayed 1 night

I found the front desk person very friendly when I checked in. Check-in went quickly and she was very helpful.

10

brukentta

21 Feb 2025

·

Stayed 1 night

Staff is amazing!

10

mathias

23 Jun 2025

·

Stayed 5 nights

Staff went above and beyond taking care of our family.

10

Jodie

11 May 2024

·

Stayed 1 night

They were out of first floor rooms and my husband is disabled. Brenda and Conner went above and beyond and a wonderful guest switched room s for us. Thank you.

10

Charlottia

20 Oct 2025

·

Stayed 1 night

Breakfast was fresh, hot and delicious. Service was great at the hotel and the staff was so friendly. I will be back.

10

Dale

9 Sept 2023

·

Stayed 1 night

They didn't have our reservation information from Expedia, the desk clerk had to call Expedia for the conformation, Expedia didn't send the reservation to Quality Inn, but desk clerk gave us a room right away

10

Eve

26 Mar 2025

·

Stayed 1 night

Overall it was very pleasant. Staff was WONDERFUL. There were some basic stains on the carpet, ine of us thought the bed was too hard. They ran out of meat in the morning somewhat early but everthing else for breakfast was great. It was a last minute booking and we got a discount so we left pretty happy.

10

Harold

3 Dec 2025

·

Stayed 2 nights

Friendly staff- especially Lily

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Location

Location is convenient for Kentucky Lake, the Kentucky Opry, and highway access, with many finding it quiet. Some noted occasional noise from a nearby venue and a few parking-lot lighting or security concerns.

Related guest reviews

10

Dawn

14 Aug 2024

·

Stayed 1 night

Even thought they were in the process of a remodel, the place was very clean and tidy. Hosts were all very pleasant. Nice and quiet. Comfortable beds. Nice large parking lot. Great places to eat nearby. Easy to get to.

8

jerome

30 Sept 2024

·

Stayed 1 night

Good location

8

Dominick

1 Jan 2024

·

Stayed 1 night

Nice and clean. Quiet location. Friendly staff.

10

Steven

4 Apr 2023

·

Stayed 1 night

Nice place to sleep, easy to get to.

8

Irene

29 Jul 2025

·

Stayed 1 night

We were on the second floor and there was no elevator. Would have lied to have an elevator to bring up my luggage. Did not know there was a restaurant/nightclub next door and music was loud. But requested around on the other hand and the lady who checked the sun was able to accommodate.

8

John

9 Jun 2024

·

Stayed 2 nights

Great place to stay if your going to the Kentucky Opry. Very Convenient

10

Joseph

14 Aug 2023

·

Stayed 1 night

Nice staff. Quiet place away from it all.

8

Heather

26 Jun 2023

·

Stayed 1 night

This was a no frills hotel, but it was clean and close to our travel ball tournament. There was no elevator, but being only two floors, that was not terrible. Got some extra steps in lol. There was only an ice machine on the first floor, and there were no vending machines with food in them, but they had breakfast the next morning early enough that we could partake before heading to the tournament, and again it was clean. For the convenience to the facility my daughter was playing at, and the price, it was definitely worth it.

10

Karen

2 Oct 2023

·

Stayed 2 nights

Good location of highway. Clean, friendly.

10

Bruce

4 Apr 2025

·

Stayed 3 nights

Quiet

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Dining

Breakfast feedback is inconsistent: many enjoyed a hot, fresh start, while others found options limited, items running out, or quality lacking. Breakfast staff are often described as hard-working and pleasant.

Related guest reviews

2

James

26 Sept 2025

·

Stayed 1 night

Check-in took almost 20 minutes, clerk didn't know what they were doing. Was on second floor with heavy bags - they have no elevator. There was cockroach and other bugs in my room. Breakfast was bad - no meat other than biscuits/gravy and the biscuits were hard as a rock - and eggs were dry with no taste. I've travelled a lot over the last 30 years and this falls within the worst three places of anywhere I have been in the world.

10

rebecca

19 Jul 2025

·

Stayed 1 night

Good value, comfortable bed, good breakfast

10

Wendy

26 Oct 2025

·

Stayed 1 night

Room was clean and comfortable. Bed was good. Breakfast was good

6

Kathy

9 Dec 2022

·

Stayed 2 nights

Check in was excellent but the facility is older and the walls like paper. On Sunday, the breakfast staff was very slow. There was not ample food out for guests and had to wait for coffee. Some guests just left because of lack of food and coffee.

10

Lisa

2 Jun 2024

·

Stayed 1 night

The hotel was very nice. The lady who worked the continental breakfast worked extra hard to make Sure we had hot food and everything we needed.

8

Kathy

9 Jul 2023

·

Stayed 1 night

Staff were very polite and helpful. Sunday morning breakfast could use some work. What they had was fine but needed more options. One of our beds had a problem - maybe a spring? It made a noise every time you moved. Still overall happy with this choice.

2

Kevin

7 Jul 2025

·

Stayed 2 nights

Ran out of breakfast food both days we were there, front desk person was also responsible for keeping up with the breakfast food but couldn’t seem to find a need to wear shoes while working. Drunk people kept trying to open our room door all night. Soda vendor did t work, Ice machine on Maine floor only, holes in the wall and shower head barley put out water. Air conditioner set at 65 on high all night to maybe maintain 75 degrees in the room.

10

Elihu

1 Jul 2024

·

Stayed 1 night

Motel very clean. Very good breakfast.

10

Charlottia

20 Oct 2025

·

Stayed 1 night

Breakfast was fresh, hot and delicious. Service was great at the hotel and the staff was so friendly. I will be back.

4

James

13 Sept 2025

·

Stayed 1 night

Breakfast was very poor. Room smelled stale or old smoke.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $68	2 $76	3 $76
4 $68	5 $68	6 $68	7 $68	8 $68	9 $76	10 $75
11 $67	12 $77	13 $79	14 $80	15 $108	16 $118	17 $96
18 $71	19 $71	20 $74	21 $75	22 $71	23 $77	24 $78
25 $67	26 $71	27 $71	28 $74	29 $69	30 $73	31 $74

Quality Inn & Suites Benton - Draffenville

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Kitchen (2 Person Sofa Bed)

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed (Larger Unit, 2 Person Sofa Bed)

Guest reviews of Quality Inn & Suites Benton - Draffenville

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Benton - Draffenville

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $75
20 $67	21 $71	22 $71	23 $69	24 $71	25 $78	26 $78
27 $68	28 $68	29 $68	30 $68