Name: Holiday Inn Express Hotel & Suites Jasper by IHG
Address: 2000 Hospitality Drive, Jasper, Indiana, United States of America, Jasper, Indiana, US
Price range: US$106–US$248 per night
Rating: 8.33

What guests think

At Holiday Inn Express Hotel & Suites Jasper by IHG, guests frequently highlight friendly service and comfortable beds, while some report inconsistent room upkeep, dated fixtures, musty odors or humidity, and occasional maintenance issues affecting doors, plumbing, or climate control.

The pool is appreciated by some, though others note cold water, poor ventilation, or a loose door, and the fitness room was closed in one report. Breakfast is widely regarded as good with plenty of options, but a few reviews mention late opening or items running out. The location is convenient for Holiday World and nearby sports parks, and several guests found access easy and the surroundings quiet. Overall, expect a practical stay with variable upkeep across rooms and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool feedback is mixed: some enjoyed it or found it clean, while others reported very cold water, poor ventilation, or a loose door; one review noted the fitness room was closed. Parking is described as easy with ample space.

Related guest reviews

10

Eric

3 Jan 2023

·

Stayed 2 nights

Stay was nice. Had a suite room which worked well for our family. Pool was clean and breakfast was good.

8

Charles

1 Sept 2025

·

Stayed 2 nights

Bed was comfortable, pillows a little wonky. Breakfast was good. Disappointed fitness room closed. Biggest issues in room were bathroom door wouldn’t latch so we had to put shoes in front of door to keep it closed and the bathroom sink took about 20 minutes to drain.

10

april

3 Aug 2024

·

Stayed 1 night

Only complaint is it took about 5 minutes of running the water for it to heat up. The pool was cold but the kids didnt mind. There were plenty of towels provided. The room was clean and spacious. Breakfast was great. Biscuits and gravy, scrambeled eggs, veggie omelets, sausage, turkey sausage, pancakes, cinnamon rolls, breads and bagels, yogurts, chocolate milk, juices fuits etc.

6

Tabatha

4 Aug 2025

·

Stayed 2 nights

The hotel was nice and clean upon arrival to the front desk. We were on the first floor and next to the laundry room. There was a sign for hours of noise control to stop by 8pm but the laundry was running and shaking my room walls until 955pm when I called the front desk. We wanted to sleep in the next day, however we could not because the laundry started early the next morning waking us up. Breakfast was decent. I wish they had a waffle maker vs pancakes. Maybe a fruit parfait or something.

8

Jessica

22 Jun 2025

·

Stayed 1 night

The AC never got the room cooled down, the pool was SO cold so that helped! The Dove hair and body care items were a plus!

8

Ana

3 Aug 2024

·

Stayed 1 night

Stayed a Sunday a night as a place to rest with three teens. Shampoo and body wash bottle were empty and noticed after I was in the shower. Hair dryer did not work. Breakfast was good but was out of pancake mix and we couldn’t find the attendant. There was a note apologizing but they were busy making breakfast. There was no drinking water available other than buying it by asking the attendant in the front desk. Barely any ice in the ice maker. Other than that, beds were comfortable, clean, and attendant was very nice and welcoming. Easy to find and lots of parking available.

10

Leia

10 Oct 2025

·

Stayed 1 night

Pool was nice whole place was nice

4

Tamara

14 Sept 2024

·

Stayed 1 night

Way overpriced! This is not a new hotel. This is a remodeled hotel. The breakfast and pool area was a disappointment. Breakfast dairy products were soured and the “hot foods” were barely lukewarm. The pool area has no ventilation, the room was hot and hard to breathe. The room was nice but also no ventilation in the bathroom.

6

Julia

10 Aug 2025

·

Stayed 2 nights

We arrived and it took a decent amount of time for someone to greet us. The smell in the entire facility reminded me of an old mop…musty, mildew, just dampness. Our room had a section of linoleum at the door…it was noticeably dirty. The pool’s main entrance was very loose and would not have been safe to use if necessary. The breakfast was great each time, which was just about the only redeeming quality.

10

Kristina

20 Sept 2023

·

Stayed 1 night

Staff was quick to accommodate us and the entire premise was very clean. Easy parking for our SUV UHaul trailer.

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Cleanliness

Feedback is mixed: several guests found rooms very clean, but multiple reviews report dirty linens, hair, stains, odors, unclean floors, and used items left behind.

Related guest reviews

10

Pamela

19 Sept 2022

·

Stayed 1 night

Room was very clean and our experience at hotel was above expectations.

6

Melissia

26 Aug 2025

·

Stayed 1 night

Room had a bad order.

4

lonny

27 Jul 2024

·

Stayed 1 night

Room was dirty and not properly cleaned.

10

Daneisha

10 Nov 2024

·

Stayed 1 night

Room was super clean. Hotel was quiet Breakfast has a really good variety and tastes good Staff is friendly and helpful we plan on staying again

6

Steve

23 Jul 2024

·

Stayed 1 night

For a Holiday Inn, I was surprised at the dirtiness of the room. The bathtub had rust stains, the floor needed mopped, one of the beds had hairs that did not belong to us, and a random dirty sock was under the bed. The room was missing towels and extra linens. The window blind did not function (there were unconnected wires and I could not manually open it). This location was an odd disappointment.

2

Cody

6 Aug 2023

·

Stayed 1 night

My room still was dirty and used from previous person in the motel

4

Jennifer

8 Nov 2025

·

Stayed 1 night

The rooms are severely lacking in cleanliness and amenities. The first round we checked into both beds have been slept in with hair between the sheets and on top of the bed. The floor had not been swept with leaves and dirt all over the carpet. We asked for another room and the hotel staff was incredibly accommodating and apologetic the next room we checked also had hair on the bed. Finally the third room was clean enough but we didn't notice until the morning there were no towels and no toiletries beyond a single bar of soap by the sink. Each time there was someone else at the front desk also asking for assistance and in the morning other guests were expressing their frustrations with the challenges of their own rooms. The staff we interacted with were very polite and apologetic and accommodating but clearly the standards for cleanliness upkeep at the hotel are lacking.

4

Wade

4 Aug 2024

·

Stayed 2 nights

Room was dirty

2

Doyle

19 May 2024

·

Stayed 1 night

Room was dirty Pee stain in the tub and on the floor Finger and toenail clippings on the floor Rotten blue berry muffin in drawer Overall very unhappy

4

Mahdokht

2 Aug 2024

·

Stayed 1 night

Not going back anymore. The sheets were dirty. The noise was the worst. The odor in the room made it impossible to sleep.

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Rooms

Rooms are generally comfortable and often spacious, with several praising beds and WiFi. Some report dated furnishings, door or drain issues, worn mattresses, weak AC or humidity, and occasional noise from laundry or large groups.

Related guest reviews

6

James

22 Oct 2023

·

Stayed 1 night

Very low water flow in shower. Chase lounge in room for small person needs chair instead

8

Mary

21 Jun 2025

·

Stayed 1 night

The attendant was very good when we checked in but we had to wait because they weren't at the desk. The room was clean but antiquated.

8

Charles

1 Sept 2025

·

Stayed 2 nights

Bed was comfortable, pillows a little wonky. Breakfast was good. Disappointed fitness room closed. Biggest issues in room were bathroom door wouldn’t latch so we had to put shoes in front of door to keep it closed and the bathroom sink took about 20 minutes to drain.

6

Carol

21 Sept 2025

·

Stayed 1 night

No a/c. Room extremely humid. Staff was exceptional. Breakfast was good! Loved the coffee machine.

10

Sean

18 Aug 2025

·

Stayed 4 nights

The WiFi was solid and valuable for work stuff.

8

amanda

22 Jul 2022

·

Stayed 1 night

Clean room, good shower

8

Mindi

9 Jun 2023

·

Stayed 3 nights

The beds were very comfortable. Room was nice and big. Bathroom was nice. We asked for a few extra pillows and blankets and shaving cream and they were very nice about it.

10

Denise

13 Jul 2025

·

Stayed 1 night

It was a peaceful stay. The bed was so comfortable. It was like sleeping on a cloud. The breakfast was absolute amazing!

6

Tabatha

4 Aug 2025

·

Stayed 2 nights

The hotel was nice and clean upon arrival to the front desk. We were on the first floor and next to the laundry room. There was a sign for hours of noise control to stop by 8pm but the laundry was running and shaking my room walls until 955pm when I called the front desk. We wanted to sleep in the next day, however we could not because the laundry started early the next morning waking us up. Breakfast was decent. I wish they had a waffle maker vs pancakes. Maybe a fruit parfait or something.

8

Antony

21 Jul 2025

·

Stayed 1 night

Hotel was ok, have seen a lot better. This one needs to TLC. Our door would only latch closed if you pulls with both hands and leaned. The beds both had at least 1 deep body sinkhole from being worn out. I mean deeep sunken in. Other than that, the breakfast was expected less the cinnamon rolls (which were also out).. just needs some TLC, its not nasty or stinky, no bugs. Just needs some love. Besides there is nowhere else to stay near there anyway. So you kinda have no other choices.

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Service

Staff are frequently described as friendly, helpful, and accommodating at check-in and breakfast. A few guests experienced slow or absent front-desk coverage, limited help with third-party issues, or inconsistent handling of noisy crowds.

Related guest reviews

10

Jim

22 Jul 2024

·

Stayed 1 night

The Staff was excellent and checking in was easy.

8

Mary

21 Jun 2025

·

Stayed 1 night

The attendant was very good when we checked in but we had to wait because they weren't at the desk. The room was clean but antiquated.

8

TINA

18 Nov 2025

·

Stayed 1 night

Room was nice. Staff was very nice. Breakfast was ok.

4

Mike

7 Jan 2025

·

Stayed 1 night

I went online and booked a room for my fiance. His daughter is in the hospital,,and needed a place to sleep and shower. It scheduled me with a 3rd party without my knowledge..He checks in and then finds out no tv or internet. Goes to the room and its cold and the heat was off, and wouldn’t turn on. He had to go back there the desk, and they did figure that part out. I was trying to help him. He had not slept in a few days, but with all the issues he took the shower and left. I called and asked for something to make right. She said unfortunately I can’t because you scheduled with a 3rd party. We always use holiday inn. Express, but i would not recommend this one. 160 dollars for a room with no tv, internet, and cold. I also called the 3rd party. Nobody cares enough to do anything about it. I think they could of offered to do something to make up, and they never apologized when he checked out a hour after checking in. I would never stay again!!!!

2

Victoria

26 Feb 2024

·

Stayed 2 nights

2-night stay: I was forced to sign a “team agreement” policy even though I was a single mom staying with my son with no other “team members” at our hotel WITH THE DOCUMENT HAVING THE INCORRECT HOTEL NAME ON IT. Children were loudly runnning around after midnight on our first night. Upon eating dinner and returning the second night, my son and I were almost knocked down the stairs as we ascended to the 2nd floor by unsupervised youth. When I went to front desk after stairwell incident and almost being ran into by same group as I stepped out of my room, the front desk woman deferred to her manager. It continued after I came back from car. The basketball youth tournament is an annual event. This hotel was not prepared. They allowed parents to get loud and drunk in lobby while their heathen children ran around. Eventually, they had “housekeepers” as hall monitors INSTEAD OF REMOVING THE DRUNKEN PARENTS AND THEIR UNSUPERVISED CHILDREN. On top of that, the advertise laundry available- but their laundry soap dispenser was out of order. This hotel is clearly not ran well, and I would not recommend staying here because protocol (which the manager refused to share) is not followed. I got <3 hours of sleep because of it.

10

Kristina

20 Sept 2023

·

Stayed 1 night

Staff was quick to accommodate us and the entire premise was very clean. Easy parking for our SUV UHaul trailer.

10

Karen

23 Aug 2025

·

Stayed 1 night

Great place for our short stay. Staff was very friendly and helpful.

10

Pamela

18 Nov 2025

·

Stayed 2 nights

The front desk ladies were wonderful!!!

10

Matthew

30 Jul 2024

·

Stayed 1 night

The manager was super nice. He was very busy with folks checking in on Saturday evening and he was very accommodating with us. Room was very clean with everything functioning. Beds were comfortable. Cleaning staff was friendly the following morning. Great stay! Bravo!

10

Brendan

19 Jul 2024

·

Stayed 1 night

The staff here were very friendly and helpful both in-person and over the phone. Check in/out was easy and convenient despite a slight systems problem.

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Location

Convenient for Holiday World and local sports facilities, with easy access reported. Some guests also noted the area felt safe and quiet.

Related guest reviews

10

TERRY

20 Jul 2025

·

Stayed 2 nights

Great location for access to sports park and holiday world. Great breakfast

10

DZ

25 Sept 2024

·

Stayed 1 night

Convenient and clean!

8

Ana

3 Aug 2024

·

Stayed 1 night

Stayed a Sunday a night as a place to rest with three teens. Shampoo and body wash bottle were empty and noticed after I was in the shower. Hair dryer did not work. Breakfast was good but was out of pancake mix and we couldn’t find the attendant. There was a note apologizing but they were busy making breakfast. There was no drinking water available other than buying it by asking the attendant in the front desk. Barely any ice in the ice maker. Other than that, beds were comfortable, clean, and attendant was very nice and welcoming. Easy to find and lots of parking available.

10

John

22 Sept 2025

·

Stayed 1 night

Easy to get to

10

a

8 Apr 2025

·

Stayed 1 night

We liked how safe and quiet it was.

10

Marlene

15 May 2025

·

Stayed 2 nights

Good location, easy access.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised for quality and variety, with highlights like a good coffee machine and attentive staff. Occasional issues include late opening, items running out, or, in one case, spoiled dairy and brusque service near closing.

Related guest reviews

8

TINA

18 Nov 2025

·

Stayed 1 night

Room was nice. Staff was very nice. Breakfast was ok.

6

Carol

21 Sept 2025

·

Stayed 1 night

No a/c. Room extremely humid. Staff was exceptional. Breakfast was good! Loved the coffee machine.

10

april

3 Aug 2024

·

Stayed 1 night

Only complaint is it took about 5 minutes of running the water for it to heat up. The pool was cold but the kids didnt mind. There were plenty of towels provided. The room was clean and spacious. Breakfast was great. Biscuits and gravy, scrambeled eggs, veggie omelets, sausage, turkey sausage, pancakes, cinnamon rolls, breads and bagels, yogurts, chocolate milk, juices fuits etc.

10

Daneisha

10 Nov 2024

·

Stayed 1 night

Room was super clean. Hotel was quiet Breakfast has a really good variety and tastes good Staff is friendly and helpful we plan on staying again

6

David

22 Jun 2025

·

Stayed 2 nights

Shower was scary - VERY slick tub bottom! Breakfast was not opened on time - more than 15min late

6

Tabatha

4 Aug 2025

·

Stayed 2 nights

The hotel was nice and clean upon arrival to the front desk. We were on the first floor and next to the laundry room. There was a sign for hours of noise control to stop by 8pm but the laundry was running and shaking my room walls until 955pm when I called the front desk. We wanted to sleep in the next day, however we could not because the laundry started early the next morning waking us up. Breakfast was decent. I wish they had a waffle maker vs pancakes. Maybe a fruit parfait or something.

8

Antony

21 Jul 2025

·

Stayed 1 night

Hotel was ok, have seen a lot better. This one needs to TLC. Our door would only latch closed if you pulls with both hands and leaned. The beds both had at least 1 deep body sinkhole from being worn out. I mean deeep sunken in. Other than that, the breakfast was expected less the cinnamon rolls (which were also out).. just needs some TLC, its not nasty or stinky, no bugs. Just needs some love. Besides there is nowhere else to stay near there anyway. So you kinda have no other choices.

8

Eric

26 Nov 2023

·

Stayed 2 nights

Overall stay was fine. First morning for breakfast the pancake batter ran out. The next morning it was still empty and staff just said it was broke instead of just refilling it. Otherwise everything was good.

6

Julia

10 Aug 2025

·

Stayed 2 nights

We arrived and it took a decent amount of time for someone to greet us. The smell in the entire facility reminded me of an old mop…musty, mildew, just dampness. Our room had a section of linoleum at the door…it was noticeably dirty. The pool’s main entrance was very loose and would not have been safe to use if necessary. The breakfast was great each time, which was just about the only redeeming quality.

8

Amanda

11 Aug 2023

·

Stayed 1 night

Staff was friendly and got us checked in quickly. Room looked nice, but the bathroom had some dirty areas...especially the shower. Breakfast was great and the lady taking care of the breakfast area was very friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$92
February	US$96
March	US$97
April	US$108
May	US$118
June	US$130
July	US$143
August	US$139
September	US$131
October	US$120
November	US$119
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $144	19 $132
20 $127	21 $161	22 $248	23 $174	24 $142	25 $186	26 $169
27 $134	28 $161	29 $177	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $162	3 $146
4 $132	5 $122	6 $138	7 $130	8 $114	9 $135	10 $155
11 $121	12 $129	13 $141	14 $129	15 $112	16 $130	17 $129
18 $114	19 $109	20 $128	21 $125	22 $106	23 $116	24 $135
25 $115	26 $129	27 $139	28 $116	29 $106	30 $120	31 $113

Holiday Inn Express Hotel & Suites Jasper by IHG

Prices for Holiday Inn Express Hotel & Suites Jasper by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Additional Living Area)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Tub)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds, Accessible (Comm, Tub)

Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

Room, 1 King Bed, Accessible (Comm, Roll Shower)

Guest reviews of Holiday Inn Express Hotel & Suites Jasper by IHG

Who stays here?

What guests think

Property policies

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Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Jasper by IHG

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