Is parking available at the property?

Complimentary on-site parking is available for guests.

Does the hotel allow pets?

Pets are not allowed at the property; however, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in starts at 14:00 and ends at 17:00. Check-out is required by 10:00. Early or late check-in/check-out may be arranged by contacting the property in advance.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for ease of movement within the property.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Broadbeach, Gold Coast, near Pacific Fair Shopping Centre and Cavill Avenue. It is also close to Surfers Paradise Beach and Kirra Beach, making it convenient for both shopping and beach activities.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools, including a seasonal outdoor pool. The pools are available for guests to enjoy during their stay.

What are the hotel's policies regarding children?

Children are welcome at the property. However, extra-person charges may apply, and it is recommended to contact the hotel in advance to confirm suitable accommodations.

What are the policies for extra beds and cribs?

Cribs (infant beds) are available for a fee of AUD 15.0 per night, and rollaway beds can be requested for AUD 43.0 per night. Advance request is recommended for both options.

Sierra Grand Apartments Gold Coast

Average nightly price at Sierra Grand 802 by month, last 12 months (USD)
Month	Average price
January	US$371
February	US$284
March	US$268
April	US$309
May	US$296
June	US$237
July	US$289
August	US$260
September	US$340
October	US$385
November	US$333
December	US$370

What guests think

Sierra Grand 802 draws praise for its convenient Broadbeach location and spacious apartments with views, while reviews also note traffic noise, dated furnishings, slow Wi-Fi, and inconsistent cleanliness, plus occasional maintenance or facility closures affecting indoor amenities.

Guests appreciate the pools and parking, and many find apartments well equipped with kitchens and laundry. Staff are frequently described as friendly and helpful, though after-hours check-in, room setups, and communication about disruptions can be unreliable. Best suited to travellers seeking a roomy, practical base with easy self-catering.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools are appreciated, and parking is handy (including free parking cited). Some guests reported indoor sauna or spa closures and cleanliness issues in the indoor areas.

Related guest reviews

4

Dee

19 Mar 2024

·

Stayed 2 nights

I recently booked a short 2-night stay at the Mantra Sierra Grand in hopes of enjoying a relaxing getaway. Unfortunately, my experience was not relaxing as I had hoped. The amenities I was looking forward to using during rainy weather, specifically the indoor sauna and spa, were not functioning properly and out of action. Additionally, my sleep was disrupted by government construction maintenance taking place during the early hours of the morning, from midnight to 4am. I was unaware of this issue, there was no communication from reception upon check in. I did not receieve acommunication from expedia. While I understand that this situation was beyond the hotel's control, I provided feedback on check out of my second night to the reception staff suggesting that guests be placed in rooms away from the construction noise on the opposite side of the hotel for a more restful experience. I believe that more proactive communication or notification prior to the booking stay would have been beneficial in addressing this issue and providing a better solution for guest comfort. I was disappointed that the action of no verbal communication of construction and no changing of room location. Therefore resulting a horrible experiance. I am awaiting for the hotel manager to respond to my feedback.

10

TASHA

26 Apr 2025

·

Great location to all things Broadbeach with free parking😍

8

Pallavi

22 Apr 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Rebecca

6 Sept 2023

·

Stayed 13 nights

Pool area indoor facilities not cleaned regularly and eviden marks on the walls in my unit

10

Joanne

9 Feb 2025

·

Stayed 2 nights

We loved this Apartment would have liked to have stayed another few night- The Fitness studio was good, pool was nice although lots of children, the Views were amazing and staff were very friendly- highly recommended

8

Jennifer

13 Apr 2025

·

Stayed 2 nights

Pools and grounds were nice.Apartment could do with an update

10

PENNY

5 May 2025

·

Stayed 3 nights

Loved the facilities and location! Booking process was seamless. Highly recommend.

10

Concetta

27 Dec 2024

·

Stayed 5 nights

Love mantra sierra I would stay again Very good kitchen and nice pool area Very nice room

10

Tiger

16 Feb 2024

·

Stayed 4 nights

My expectations were met as soon as my partner and I opened the door( the compliments Tim Tams definitely contributed to our satisfaction). The room lounge room and kitchen was exceptionally clean and the view looking over the city was breathtaking. As my fiancé and I made our way to the bedroom we were in awe, a queen sized bed companied with a spacious bed size table on each side of the bed. We had a little look in the bathroom, which was fully stocked with every day necessities, such as conditioner, shampoo, body soap and a hairdryer. The facilities in the complex were clean and looked well cared for. If you are in the need of a nice, scenic get away, I would highly recommend this resort.

10

Monique

26 May 2024

·

Stayed 2 nights

We had 6 people and it was great. Friendly staff, comfortable, clean and so close to pacific fair and heaps of great restaurants and the beach. Great facilities would definitely stay again.

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Cleanliness

Feedback is mixed: several guests found apartments very clean, while others reported dirty carpets and couches, stained curtains, a mouldy shower, and occasional odors.

Related guest reviews

10

Rebecca

6 Sept 2023

·

Stayed 13 nights

Pool area indoor facilities not cleaned regularly and eviden marks on the walls in my unit

6

Angela

21 Jun 2025

·

Stayed 15 nights

The apartment was filthy and when we arrived we had to get maintenance to fix a blocked sink, flickering light bulb, broken tap and glue thr side onto the table Definitely not worth what we paid and i wouldn't recommend staying there In saying that the weekend receptionist was lovely and accommodating

4

Indy

8 Oct 2024

·

Stayed 2 nights

We stayed here 25-27 sept and our couch had animal urine smell No compensation was provided, we dont travel much and this was super annoying as we couldnt use the couch after putting our 9 month old baby to sleep

8

Michael

2 Mar 2024

·

Stayed 8 nights

Shower was mouly

10

Nicola

4 Jul 2025

·

Stayed 4 nights

Loved it, super clean and tidy

10

Michael

25 Feb 2024

·

Stayed 4 nights

Great location directly opposite the light rail. Easy walking to pacific fair. Room very clean

10

Diman Roy

22 Apr 2025

·

Stayed 2 nights

Friendly staff and good condition of the hotel was great. Cleanliness is lacking and a bit of renovation is required. Invest in smart tv is critically needed. Overall, was a great experience.

4

Dean

17 Mar 2023

·

Stayed 5 nights

We stayed here in 2021 without issue but this time around it was a completely different story. Carpet was dirty, couch was dirty with stains to the point we had to place a bed sheet over it. Curtains also had big stains all over them. Overall not acceptable

2

Stephen

17 Aug 2025

·

Stayed 2 nights

For the price we paid it was pretty ordinary. No spare towels for a 4 person double room, apartment was dirty, under table, tv cabinet there was morning dirt and grime than the Birdsville pub verandah. I’m also certain the bed had dust mites or bed bugs.

10

Anand

12 Jan 2025

·

Stayed 2 nights

Would stay here again. Close to Casino and Pac Fair. Rooms were clean and spacious

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Rooms

Apartments are spacious with full kitchens, laundry, and views. Some mention traffic noise, dated or worn furniture, firm pillows or beds, limited bedside power, and slow or patchy Wi-Fi.

Related guest reviews

8

Lorelle

25 Oct 2024

·

Stayed 2 nights

Friendly staff. Google maps took me to opposite side of building so be wary of that. We were 24 floors up but road was still noisy. Great little apartment though. Would stay again.

8

Pallavi

22 Apr 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Joanne

9 Feb 2025

·

Stayed 2 nights

We loved this Apartment would have liked to have stayed another few night- The Fitness studio was good, pool was nice although lots of children, the Views were amazing and staff were very friendly- highly recommended

10

Andrew

1 Apr 2024

·

Stayed 3 nights

Property was fantastic. Short walk to the beach, shops, restaurants, night life. There might be some noise on Saturday nights but it's to be expected with a great area like Broadbeach I couldn't really hear it in the top floor I was at. Would highly recommend this property!

10

Tracey

24 Jan 2025

·

Stayed 4 nights

Good size rooms with full kitchen and laundry facilities. Issues were dealt with promptly. Good location with a short walk to shopping centre, Draculas, Casino and many restaurants. Fantastic beach close by. Would stay here again. Enjoyed watching the lightning over the mountains!

8

Peter

13 Aug 2023

·

Stayed 4 nights

The second bedroom had no power points near the bedhead. Had a lamp but couldnt plug it in within make a trip hazard of the supplied extension cord. We both have CPAP machines, so couldn't plug them in without creating a second trip hazard with extension cord I luckily brought with me. Pillows were too hard. One of the dining room chairs is falling apart. Everything else was modern, clean and tidy.

10

Debra

10 Apr 2023

·

Stayed 4 nights

The unit I stayed in would have been nice to have a standard lamp or table lamp. The coffee table needs a reno. Other than that, very comfortable.

6

Jen

20 Apr 2025

·

Stayed 2 nights

The wifi was very slow. The beds were a bit hard, the dining room table badly needed repair. Overall a pleasant stay.

6

Lisa

3 May 2023

·

Stayed 2 nights

Views were misleading. Very loud from traffic, but great location.

8

Amanda

25 Jan 2025

·

Stayed 4 nights

Nice property. Plenty of room in the apartment. Clothes airers for washing was much appreciated. Quite noisy during the night with traffic, roadworks and people about. We were on the 8th floor.

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AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, helpful, and responsive. A few guests experienced issues with after-hours check-in, room setup accuracy, late-checkout communication, and lack of notice about external construction noise.

Related guest reviews

8

Fabio

30 Oct 2024

·

Stayed 2 nights

Check in was difficult. We arrived after hrs, no issues getting keys but room was set up for 4 people, and not 5 as per the booking. The car park allocated could not be found. Eventually sorted out but not exactly smooth. Other than that the place was great!

10

Diane

27 Sept 2025

·

Stayed 5 nights

Staff was so friendly, room was great. Only a suggestion but some salt and pepper would have been great

10

Tracey

24 Jan 2025

·

Stayed 4 nights

Good size rooms with full kitchen and laundry facilities. Issues were dealt with promptly. Good location with a short walk to shopping centre, Draculas, Casino and many restaurants. Fantastic beach close by. Would stay here again. Enjoyed watching the lightning over the mountains!

10

Tricia

19 May 2024

·

Stayed 2 nights

The staff are tremendous go above and beyond so refreshing

10

Jade

26 Jun 2024

·

Stayed 2 nights

Check in ladies were amazing & very helpful. Room was good, a few wear & tear things but to be expected. Couch & pillows not very comfortable but I might be picky. Check out guy was borderline rude - called at 10:30 to tell me check out was 10, when I explained I’d been given a late check out of 11 he said “I can’t see that on your file” - now I feel like I need to check I wasn’t charged extra for it.

10

Diman Roy

22 Apr 2025

·

Stayed 2 nights

Friendly staff and good condition of the hotel was great. Cleanliness is lacking and a bit of renovation is required. Invest in smart tv is critically needed. Overall, was a great experience.

10

Monique

26 May 2024

·

Stayed 2 nights

We had 6 people and it was great. Friendly staff, comfortable, clean and so close to pacific fair and heaps of great restaurants and the beach. Great facilities would definitely stay again.

10

Jarrod

5 Mar 2024

·

Stayed 2 nights

Great location, easy to get to food, shopping, beach and park. Clean and well appointed, simple check in/check out. Friendly staff.

10

Glen

18 Nov 2024

·

Stayed 4 nights

Excellent place to stay. Staff are friendly and helpful

10

Toni

3 Oct 2024

·

Stayed 6 nights

Our stay was awesome! The staff were super helpful, our apartment had stunning views and everything we needed. The tram/bus station is just up the road too so that made travel around the city really easy

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Location

Highly convenient for Broadbeach attractions, with easy walks to Pacific Fair, the beach, restaurants, and light rail access. Several reviews mention road or area noise, even on higher floors.

Related guest reviews

10

TASHA

26 Apr 2025

·

Great location to all things Broadbeach with free parking😍

8

Pallavi

22 Apr 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Andrew

1 Apr 2024

·

Stayed 3 nights

Property was fantastic. Short walk to the beach, shops, restaurants, night life. There might be some noise on Saturday nights but it's to be expected with a great area like Broadbeach I couldn't really hear it in the top floor I was at. Would highly recommend this property!

10

Robyn

22 Feb 2025

·

Stayed 3 nights

Very close to everything

10

Joanne

23 Feb 2025

·

Stayed 10 nights

We really enjoyed our stay. I would recommend this place to family, it’s in a great location close to transport and shopping centres.

10

Michael

25 Feb 2024

·

Stayed 4 nights

Great location directly opposite the light rail. Easy walking to pacific fair. Room very clean

6

Lisa

3 May 2023

·

Stayed 2 nights

Views were misleading. Very loud from traffic, but great location.

10

Jarrod

5 Mar 2024

·

Stayed 2 nights

Great location, easy to get to food, shopping, beach and park. Clean and well appointed, simple check in/check out. Friendly staff.

10

Toni

3 Oct 2024

·

Stayed 6 nights

Our stay was awesome! The staff were super helpful, our apartment had stunning views and everything we needed. The tram/bus station is just up the road too so that made travel around the city really easy

8

Amanda

25 Jan 2025

·

Stayed 4 nights

Nice property. Plenty of room in the apartment. Clothes airers for washing was much appreciated. Quite noisy during the night with traffic, roadworks and people about. We were on the 8th floor.

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Sierra Grand 802

Prices for Sierra Grand 802

Monthly average prices

About this property

Location

Room options

Two-Bedroom Apartment

Guest reviews of Sierra Grand 802

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Sierra Grand 802

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1 $597	2	3 $1,135
4	5 $336	6	7 $424	8 $615	9	10
11 $292	12	13 $340	14	15	16	17
18 $315	19	20	21 $410	22	23	24
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $321	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30