Name: Hilton Garden Inn Minneapolis/Bloomington
Address: 5140 American Blvd. West, Normandale Lake, Bloomington, Minnesota, United States of America, Bloomington, Hennepin County, US
Price range: US$99–US$197 per night
Rating: 8.15

What guests think

Reviews of Hilton Garden Inn Minneapolis/Bloomington describe clean, comfortable stays with especially cozy beds and spacious rooms, a convenient location for Mall of America, restaurants, and nearby hospitals, and an on-site bar/restaurant that several guests enjoyed.

Service is frequently praised as friendly and accommodating, though recurring check-in issues and a few rude interactions are noted. Cleanliness feedback is mostly positive but mixed, with some reports of dirty carpets or bathrooms. Facilities draw mixed feedback: the pool is small, the hot tub is often unavailable or removed, and renovations have made parking feel tight at times. Expect a generally comfortable stay with convenient access, but confirm current amenity and renovation status.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are available, but feedback on amenities is mixed: the pool is small, the hot tub is often unavailable or removed, and ongoing renovations have made parking feel tight or limited at times.

Related guest reviews

6

Andrea

28 Jan 2025

·

Stayed 1 night

It said hot tub, none available. To much construction, stuff everywhere.

10

Billy

23 Mar 2025

·

Stayed 1 night

Currently updating the exterior

8

Kimberly

28 Jan 2025

·

Stayed 2 nights

The listing was misleading, there is no hot tub at this location.

8

Eric

6 Jan 2024

·

Nice hotel and location. The EV charging was a failure as they switched to pay to charge and they would not activate and staff claimed ingnorance.

2

nasra

18 Mar 2025

·

Stayed 1 night

The parking is always full and had hard time with parking

10

Steven

28 Mar 2025

·

Stayed 4 nights

Would stay here again. There is a pool, but the hot tub is gone. Housekeeping could use improvement- even when asked, they did not fully clean the room during a 4 night stay. They only replaced towels. The breakfast was average. In spite of these things, the property and rooms were clean, the bathrooms functional, the showers good, the rooms large, the beds comfortable, thd heater worked.

8

Tylor

22 Jul 2024

·

Stayed 4 nights

Decent hotel if you have a car or are looking to Uber everywhere. Lots of good restaurants about 10 mins away by car, with only a couple of walkable options. Property has had some updates, room was clean, staff were friendly. Some updates (elevators) were skipped and the hot tub was out of order during our stay. Breakfast should have been included for what we paid. Staff was great though.

8

Elizabeth

21 Mar 2025

·

Stayed 3 nights

Parking horrible. Big machines working on property was in the way of parking.

4

Stacy

23 Mar 2025

·

Stayed 1 night

We were told there was a hot tub but when we checked in, no hottub. Also walls are very thin. Can hear every noise. No continental breakfast, but thats my fault for not checking. Room was mostly clean except for a dirty spot on the one bed cover. Lady at check in was not very friendly either.

10

Amy

13 Apr 2025

·

Stayed 1 night

As someone who struggles with environmental sensitivities, finding a hotel that doesn’t leave me feeling sick is difficult. The air fresheners in the lobby and halls were overwhelmingly strong and unnecessary. However, my room was clean and no sign of mold. I slept on the pull out couch and even that was comfortable. The pool was VERY small and basic but the temperature made up for it- I walked right in without flinching. Everything in the room worked and it was quiet. Continental breakfast would’ve been nice but the added cost wasn’t worth it.

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Cleanliness

Many guests found rooms and public areas clean, yet several reviews report issues such as dirty carpets or bathrooms and occasional missed details.

Related guest reviews

4

Ali

10 Apr 2025

·

Stayed 2 nights

Was not clean may be two star place

4

Latasha

21 Jul 2025

·

Stayed 1 night

The hallway smells the carpet is really, really dirty. The first room they put, us in smelled really bad Come to find out It was a waterleak coming from the air conditioner the floor was really wet, so they moved us to the next room on the same floor which wasn't bad, but it's still kind of smelled because of the dirty stinky. carpet and the furniture in the room was really nasty too just ridiculous for the money you pay for these rooms. So my stay wasn't comfortable at all!! And they gave us free breakfast tickets, which was nasty, too also. The breakfast is not worth $10.

10

Vincent

12 Jul 2025

·

Stayed 4 nights

Friendly staff and the place was clean.

6

Linda

28 May 2024

·

Stayed 4 nights

The property needs updated. Lobby furniture is worn and dated. Guest room bathroom were dirty (bathroom floor needed cleaned as well as the shower) and need to be updated (floor and shower). The bedrooms seemed ok. Probably won’t be returning. Pool are floor needed cleaned. Pool bathroom was dirty.

10

Dave

13 Oct 2025

·

Stayed 1 night

Was a great stay. Comfortable bed and spacious. Shower was a little dirty and was a cheerio on floor still but over all a nice stay .

10

Dennis

24 Aug 2025

·

Stayed 2 nights

Very Clean Pillows could be firmer

10

Steven

28 Mar 2025

·

Stayed 4 nights

Would stay here again. There is a pool, but the hot tub is gone. Housekeeping could use improvement- even when asked, they did not fully clean the room during a 4 night stay. They only replaced towels. The breakfast was average. In spite of these things, the property and rooms were clean, the bathrooms functional, the showers good, the rooms large, the beds comfortable, thd heater worked.

8

David

21 Aug 2024

·

Stayed 1 night

Lobby-very clean neat. Hall carpets need cleaning or replace. Room 204, usb plug in by bed left side didn’t have power. Bath room very clean

10

Aaron

9 Dec 2025

·

Stayed 1 night

Clean room

10

Amy

13 Apr 2025

·

Stayed 1 night

As someone who struggles with environmental sensitivities, finding a hotel that doesn’t leave me feeling sick is difficult. The air fresheners in the lobby and halls were overwhelmingly strong and unnecessary. However, my room was clean and no sign of mold. I slept on the pull out couch and even that was comfortable. The pool was VERY small and basic but the temperature made up for it- I walked right in without flinching. Everything in the room worked and it was quiet. Continental breakfast would’ve been nice but the added cost wasn’t worth it.

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Rooms

Guests frequently praise very comfortable beds and generally spacious rooms. Some report maintenance and comfort issues including hot water delays or outages, nonworking outlets or heat, noise from thin walls, and uncomfortable pull-out sofas.

Related guest reviews

10

Ryan

28 Sept 2025

·

Stayed 2 nights

Wonderful place to stay. Mattress was a little too firm, but will definitely come back.

10

Adrienne

29 Sept 2025

·

Stayed 1 night

We fell in love with the bed. Best sleep in a hotel ever.

10

HILDA

10 Nov 2025

·

Stayed 4 nights

Great stay!! Staff was amazing!! Very comfortable bed!

6

Michelle

14 Mar 2023

·

Stayed 2 nights

Took off one star for water issues. The hotel is upgrading their water heaters and had to run the shower a full 15 minutes for it to warm up. Took off another star for staff not informing us of this upon check in. Had to find out the hard way!

8

David

21 Aug 2024

·

Stayed 1 night

Lobby-very clean neat. Hall carpets need cleaning or replace. Room 204, usb plug in by bed left side didn’t have power. Bath room very clean

6

Steven

21 Jun 2025

·

Stayed 1 night

No hot water the tv remote didn’t work.

8

Leeza

20 Sept 2023

·

Stayed 1 night

This hotel was such a nice place to stay. It was clean and quiet and the staff were always so helpful. The only down side to this hotel was the hot water. I did have two cold showers here as the water just never heated up. But I would stay here again all the same.

10

Sara

25 Sept 2025

·

Stayed 1 night

We were told the pull out sofa was comfortable. It was older and the middle saged down on top of the middle rod. They gave us another room that was a little better.

10

Russell

17 Jun 2025

·

Stayed 2 nights

The room, bed, pillows, and shower were great. Very spacious room. We enjoyed our stay. Outdoor seating and fireplace was inviting. Ample, easy parking. Eggs at breakfast could have been warmer.

4

Stacy

23 Mar 2025

·

Stayed 1 night

We were told there was a hot tub but when we checked in, no hottub. Also walls are very thin. Can hear every noise. No continental breakfast, but thats my fault for not checking. Room was mostly clean except for a dirty spot on the one bed cover. Lady at check in was not very friendly either.

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Service

Staff are often described as friendly, helpful, and accommodating, with standout mentions for front-desk team members. However, multiple reviews cite check-in problems (occupied rooms, delays, no clerk), reservation hiccups, and occasional rudeness.

Related guest reviews

10

Heather

23 Jun 2025

·

Stayed 1 night

The check in was a little backed up but the girl at the counter was so kind and so apologetic for the delay. We didn’t care that we waited. The people in front of us were difficult. Your employee was sooooo patient with them.

2

Aric

25 Aug 2025

·

Stayed 1 night

O boy, where do I start? I got to the hotel at 3:30pm and I do the contactless check-in. I proceed to bring my stuff to the room and lo behold, there is someone still in the room! I went to the front desk and they got us a different room which was not what I paid for. I paid for the King Suite which is supposed to be the bigger room and then they didn't even make it right and put us a cheaper room then what I paid for! I went back to the front desk and told them that I would like a refund on the room because it wasn't what I paid for and the lady said they would make it right. We left and went to the horse races and we got back to the room about 10:30 and they decided to give us some cheap ass vouchers for their small bar and lame breakfast. The bar closed at 11 and we are going to the State Fair in the morning so I don't want their breakfast. In my opinion, they should've refunded the whole room because of their screw up but because of their terrible customer service I would not recommend staying here if you are worried about the type of room you are getting or the condition/cleanliness of it. It has been a very disappointing experience with Hilton and it makes me question if the brand is starting to decline and I might not use Hilton in the future. Also, they have a small pool and no hot tub.

8

Ryan

9 Feb 2023

·

Stayed 2 nights

No desk clerk at check-in (approx 6pm); had to knock on a couple doors. Assigned room was not ready to receive guest (no linens on bed, trash in room, etc.). New room assignment was painless, however.

2

Cameron

23 Aug 2025

·

Stayed 1 night

Booked and paid for room through orbits. Front desk manager said we did not have a room booked. When I showed my confirmation receipt for the booked and paid for room he still did not believe it. Orbits customer service called the front desk to validate and he still did not believe it. This was all at midnight after we’ve been traveling for 31 hours.

10

Leah

25 Sept 2025

·

Stayed 3 nights

Staff were awesome at front desk and Sue in the bar!

4

MICHAEL

9 Jan 2025

·

Stayed 3 nights

Chose this place for the reviews, and wow, that was a mistake! Construction obstructed the view and woke you up in the morning. There was no prior notice to customers of this reality. The bed was uncomfortable. The pillows were flat (about 1-2 inches thick). The Spa was non-existent (should update their listings). And to start it off, the lady at the front desk the first night was rude and never said, "hello" - not a great welcome to say the least. Sad thing was the other staff were delightful.

10

Jeffrey

9 Mar 2025

·

Stayed 1 night

Remodel project was not a problem. Great bartender. Front desk attendant was very helpful in switching our room when we reported a smoky smell. So quiet and comfortable I slept for over 9 hours. Slushy day outside, but they were keeping the floor clean inside. Great staff all around.

10

HILDA

10 Nov 2025

·

Stayed 4 nights

Great stay!! Staff was amazing!! Very comfortable bed!

10

Robert

25 Sept 2024

·

Stayed 2 nights

Jennifer at the Front Desk gave me such exemplary service with some Cell Phone issues I was having that I will always return to this Hotel on every trip I make to the Twin Cities

10

Tajuana

17 Dec 2024

·

Stayed 4 nights

Everything was great and Jennifer is amazing

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Location

Convenient for the Mall of America, area restaurants, and nearby medical facilities; easy to reach and suitable if you have a car or use rideshare. Walkable options are limited.

Related guest reviews

10

P

3 Jan 2026

·

Stayed 1 night

Location

8

Jessica

29 Apr 2025

·

Stayed 1 night

My room felt very cozy. I loved all the lamps and reading lights near the bed. The lobby offers seating and a bar/restaurant but, it's all very open do if you're wanting privacy...maybe not this place. I enjoyed my stay and it was about 6 minutes from Fairview Southdale Hospital so, I could stay close to my husband.

8

shannon

25 Feb 2025

·

Stayed 2 nights

Very nice, convenient last minute family stay in Edina/Bloomington. Front desk & bartender were all very nice & helpful. Clean spacious rooms. Would have given excellent but the parking area is a little cramped and a little hard to find at first. Otherwise great place.

10

Robert

25 Jun 2025

·

Stayed 1 night

Good location with several nearby restaurants. Would be happy to stay here again.

10

Jeanne

26 Jan 2025

·

Stayed 2 nights

It was a snowy Minnesota weekend so can’t rate convenience. Everything is hard in winter but the stay was good.

8

Jennifer

24 Mar 2025

·

Stayed 1 night

This was perfect for a stay heading to the airport for a longer trip. The room was clean, comfortable and met our needs.

8

Tylor

22 Jul 2024

·

Stayed 4 nights

Decent hotel if you have a car or are looking to Uber everywhere. Lots of good restaurants about 10 mins away by car, with only a couple of walkable options. Property has had some updates, room was clean, staff were friendly. Some updates (elevators) were skipped and the hot tub was out of order during our stay. Breakfast should have been included for what we paid. Staff was great though.

10

Chris

29 Sept 2025

·

Stayed 3 nights

Was very accessible

10

Steven

14 Oct 2024

·

Stayed 1 night

Love this location. Hilton Rocks. My #1 choice of hotel brand everywhere I travel. PartyOnPeople.

10

Francine

11 Aug 2024

·

Stayed 3 nights

Very clean and comfortable. close to Mall and attractions Excellent food

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Dining

Breakfast and the on-site restaurant receive compliments for taste from several guests, but others felt quality was average and prices high, and noted breakfast is not included. Cocktails and waffles drew positive mentions.

Related guest reviews

10

Roxanne

22 Feb 2025

·

Stayed 1 night

The heat did not work in our first room and we had to switch roooms. The 2nd room was comfy and large. Easy parking. Personal use items are in large bottles and high quality without unhealthy additives. Sustainable. But the food in the restaurant is mediocre. The "special" came without any vegetables and with a plastic glass of water. Not sustainable. I don't like to drink microplastics. They need to use real glasses.

4

Dawn

10 Mar 2025

·

Stayed 2 nights

The picture when I booked this property showed a hot tub and I also thought continental breakfast was provided but was not and cost if you wanted it. Overall it was fine, I was just disappointed

4

Latasha

21 Jul 2025

·

Stayed 1 night

The hallway smells the carpet is really, really dirty. The first room they put, us in smelled really bad Come to find out It was a waterleak coming from the air conditioner the floor was really wet, so they moved us to the next room on the same floor which wasn't bad, but it's still kind of smelled because of the dirty stinky. carpet and the furniture in the room was really nasty too just ridiculous for the money you pay for these rooms. So my stay wasn't comfortable at all!! And they gave us free breakfast tickets, which was nasty, too also. The breakfast is not worth $10.

10

Mike

20 Oct 2023

·

Stayed 2 nights

It was very well run, clean. The breakfast buffet was nice.

10

Paul

30 Jan 2025

·

Stayed 1 night

Nice restaurant and good price. Needed a room with a restaurant on short notice.

10

Ashlie

8 Sept 2025

·

Stayed 2 nights

Breakfast, dinner, and cocktails were very yummy.

10

Mary

19 Nov 2025

·

Stayed 1 night

Room was clean. Breakfast was good. Staff was very pleasant

10

Jennifer

24 Sept 2023

·

Stayed 2 nights

Everything was super easy upon check in. Breakfast was not free but it was worth the 14 dollars. The waffle was amazing.

8

Tylor

22 Jul 2024

·

Stayed 4 nights

Decent hotel if you have a car or are looking to Uber everywhere. Lots of good restaurants about 10 mins away by car, with only a couple of walkable options. Property has had some updates, room was clean, staff were friendly. Some updates (elevators) were skipped and the hot tub was out of order during our stay. Breakfast should have been included for what we paid. Staff was great though.

10

Russell

17 Jun 2025

·

Stayed 2 nights

The room, bed, pillows, and shower were great. Very spacious room. We enjoyed our stay. Outdoor seating and fireplace was inviting. Ample, easy parking. Eggs at breakfast could have been warmer.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$89
February	US$93
March	US$101
April	US$105
May	US$112
June	US$132
July	US$129
August	US$112
September	US$126
October	US$110
November	US$98
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $136	3 $147
4 $108	5 $108	6 $109	7 $106	8 $108	9 $108	10 $101
11 $99	12 $102	13 $106	14 $102	15 $117	16 $118	17 $104
18 $103	19 $107	20 $116	21 $103	22 $108	23 $108	24 $118
25 $101	26 $106	27 $108	28 $107	29 $108	30 $104	31 $108

Hilton Garden Inn Minneapolis/Bloomington

Prices for Hilton Garden Inn Minneapolis/Bloomington

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Guest reviews of Hilton Garden Inn Minneapolis/Bloomington

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Minneapolis/Bloomington

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $160
20 $133	21 $157	22 $197	23	24 $147	25 $138	26 $136
27 $116	28 $110	29 $110	30 $113