Name: SJ Grand Hotel Monterrey
Address: Av. Insurgentes 4001, Monterrey, Nuevo León, Mexico, Monterrey, Nuevo León, Mexico
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,006 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At SJ Grand Hotel Monterrey, travellers praise the convenient, safe location and comfortable beds, while feedback frequently notes inconsistent service, strong sewage odors, facility issues like closed or unheated pool and broken elevators, and recurring air-conditioning problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Maria

1 Apr 2026

·

Stayed 3 nights

Clean room, good food, and awesome terrace and pool. Only “issue” we had was getting enough towels for everyone in the room but it was totally fine, we just kept asking and they gave us some! Would definitely stay here again

10

Heron

31 Mar 2026

·

Stayed 5 nights

Excelente

6

Isabel

23 Nov 2025

·

Stayed 2 nights

The room smelled very bad like mold the staff was super nice and attentive it was very hot in the room we put the ac up because it was to hot and in the middle of the night it turned off and we couldn't turn it on

10

Georgina

14 Nov 2025

·

Stayed 3 nights

Excelente

8

Raul

7 Nov 2025

·

Stayed 4 nights

Hotel was in renovation but keep it clean and business friendly

Av. Insurgentes 4001, Monterrey, Nuevo León, Mexico

Location

With a stay at SJ Grand Hotel Monterrey, you'll be centrally located in Monterrey, within a 10-minute drive of Fundidora Park and Macroplaza. This luxury hotel is 5.2 mi (8.4 km) from Arena Monterrey and 5.3 mi (8.6 km) from Cintermex.

Galerias Monterrey(0.1 Miles)

Doctors Hospital(0.3 Miles)

UANL School of Medicine(0.8 Miles)

Plaza Real Monterrey(0.9 Miles)

University Hospital Department of Social Work Headquarters(1 Miles)

Iglesia de San Luis Gonzaga(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free self-parking on-site. However, parking is limited.

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 15 for adults and USD 9 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

The hotel is centrally located in Monterrey, within a 10-minute drive of Fundidora Park and Macroplaza. It is approximately 5.2 miles from Arena Monterrey and 5.3 miles from Cintermex. Nearby attractions include Galerias Monterrey (0.2 km) and Doctors Hospital (0.5 km).

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 8:00 PM. Please note that the pool will be unavailable for renovations from April 17, 2026, to May 31, 2026.

Yes, up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The hotel does not provide information on the availability of extra beds or cribs. It is advisable to contact the property directly for specific requests regarding additional bedding.

SJ Grand Hotel Monterrey

Amenities

Property description

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